---
title: Susea Reviews
meta_title: 'Susea Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Susea works for a business like yours.
date_modified: '2026-08-22'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---


# Susea Reviews
**Vendor:** Alphabits Solutions  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)
## About Susea
Susea is an AI-powered freight automation platform built for freight forwarders, NVOCCs, and logistics companies. It automates repetitive workflows across ocean freight pricing, quotation, RFQs, tariffs, customer follow-ups, agent communication, and procurement. Susea turns inbound inquiries from email and WhatsApp into ready-to-approve quotation drafts, extracts and normalizes tariff and rate-sheet data, automatically follows up on unanswered quotes, flags expiring quotes for re-pricing, chases agents for RFQ bids, performs bid quality checks, prepares award justification, and alerts teams when contracted capacity is underutilized. Instead of requiring teams to constantly monitor inboxes, spreadsheets, PDFs, WhatsApp messages, and RFQs, Susea proactively starts the workflow and brings the next action to the user's approval queue. Susea is designed around human-in-the-loop automation. AI extracts, drafts, routes, and follows up, while pricing, margins, approvals, and final communications remain under the team's control. Every action is logged and audit-ready. Susea helps freight teams reduce manual work, respond faster to customers and agents, prevent missed follow-ups and expired quotes, and scale their operations without replacing their existing systems.






- [View Susea pricing details and edition comparison](https://www.g2.com/products/susea/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-22+15%3A07%3A26+-0500&secure%5Bsession_id%5D=0374567b-c997-46fb-94b1-1bb39db574cb&secure%5Btoken%5D=51943143d266467dac64945e359a2f4b1e44bc60b31bb8751fbdadebd3d5779b&format=llm_user)

## Susea Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Freight Modes**
- Definitions
- Pricing
- Selection
- Route Optimization

**Customer Management**
- Customer Portal
- Quotes
- Documents

**Additional Functionality**
- Local Forwarders
- Reporting & Statistics
- EDI
- Shipping Labels
- Rate Management
- Document Management
- Invoice Management
- Activity Dashboard
- Waybills
- LTL/Shared Truckload
- For Freight Operations
- Generative AI
- Delivery Tracking
- Inventory Management
- API
- Shipping Management
- Accounting
- International Forwarders
- Warehouse Management
- Shipment Tracking
- 3PL Management
- Dispatch Management
- Transportation Management
- Fleet Management
- Third-Party Integrations
- AI Copilot
- Real-Time Notifications
- Truckload Management
- Scheduling
- Customer Management
- Import/Export Management
- Quotes/Estimates
- Order Management

## Top Susea Alternatives
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (884 reviews)
  - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (422 reviews)
  - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)