Susea.ai

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Susea.ai is ocean freight pricing and procurement software that consolidates rate data from over 200 shipping lines into a unified interface. It extracts tariff details from PDFs, Excel files, emails, and WhatsApp messages to generate branded quotes. Surcharge automation applies freight charges like bunker adjustment factors and terminal handling fees. The platform offers spot rate comparisons and reverse auction capabilities for live bidding and award documentation. Automation features include drafting follow-ups, repricing expiring quotes, monitoring inquiries, and nudging agents, all requiring human approval. It normalizes live rate data across carriers for comparison and decision-making, tracks margins per quote, customer, and lane, and monitors awarded rate utilization. Integration with WhatsApp and email enables quote sharing and communication. Shipment visibility includes container tracking and ETA predictions.

Susea

0 reviews

Susea is an AI-powered freight automation platform built for freight forwarders, NVOCCs, and logistics companies. It automates repetitive workflows across ocean freight pricing, quotation, RFQs, tariffs, customer follow-ups, agent communication, and procurement. Susea turns inbound inquiries from email and WhatsApp into ready-to-approve quotation drafts, extracts and normalizes tariff and rate-sheet data, automatically follows up on unanswered quotes, flags expiring quotes for re-pricing, chases agents for RFQ bids, performs bid quality checks, prepares award justification, and alerts teams when contracted capacity is underutilized. Instead of requiring teams to constantly monitor inboxes, spreadsheets, PDFs, WhatsApp messages, and RFQs, Susea proactively starts the workflow and brings the next action to the user's approval queue. Susea is designed around human-in-the-loop automation. AI extracts, drafts, routes, and follows up, while pricing, margins, approvals, and final communications remain under the team's control. Every action is logged and audit-ready. Susea helps freight teams reduce manual work, respond faster to customers and agents, prevent missed follow-ups and expired quotes, and scale their operations without replacing their existing systems.