Products

Genasys Evertel provides secure, real-time communication and collaboration, addressing the strictest requirements of public safety agencies, hospitals, financial services, and secure business communications. Collaborate with multimedia, text, audio, videos, photos and shared working-documents. With security at its core, Evertel ensures the integrity and reliability of every message, offering a robust platform for both internal and external communication and collaboration.

Genet-Assist is a herd management software.

Genlyst AI is a powerful content generation platform designed for businesses and professionals who want to boost their online visibility without the hassle of manual content creation. Genlyst delivers SEO-optimised website articles and Social media posts complete with auto-generated, relevant images in just a few clicks. Perfect for small to medium businesses and ambitious professionals, Genlyst saves time, enhances authority, and ensures your content is always high-quality and results-driven.

Manage IT systems on-premises and in the cloud from a single console The core of Gensys is the Active CMDB. Always up-to-date and reliable. The Monitor is for every system, platform, service or application. In the cloud or on-premises. Service Management with a business focus, workflows, reports, dashboards and an innovative service desk. Gensys CRM for contact and contract management. Gensys: powerful through integration.

Snapshotz is the first CX assessment app to evaluate and map the current state of contact centre and digital (RPA & AI) service delivery to the ISO 18295 customer service delivery standards.

Sirahu covers a wide range of the IT spectrum. Each business unit is independently managed, autonomous entities offering deep technical knowledge and a high degree of core competence. Each enterprise embraces modern agile development practices delivering rapid turnaround, fast time to market and high quality solutions.

CRMate Mobile enables a new style of contact center for mobile applications or web applications for visual IVR. By tapping the inquiry purpose from the smartphone.

feebak allows purecloud organizations to offer surveys to their callers soon after their conversation with an agent.

Enterprise Insight is data collection, analysis tool and real-time monitoring in a single solution. It combines various output options: With the web-based components, you have access to your data from any web-browser. You have your smartphone to hand, wherever you are, and thus always have access to your real-time data - on specially adapted screens with the appropriate control options.

The Embrava Status Lights for Agents solution is a productivity tool designed to give your contact center supervisors the ability to know the state of all their agents at an instant.

Auvious is a multi-purpose, multi-industry, unified communications platform. The direct result of our persistent efforts to solve complex problems in the field of communications through innovative simple solutions, common in large organizations and enterprises.

Connect Managed Services Limited is a London-based systems integrator and managed service provider specializing in Contact Centre and Unified Communications technologies. With over 30 years of experience, the company focuses on transforming call centers into omnichannel contact centers and traditional telephony into unified communications for national and multinational businesses worldwide. Their "Stabilise, Enhance, Transform" approach enables clients to achieve digital transformation goals smo

2Ring COMPACT AGENT is an agent desktop application built on top of Cisco Finesse API. It can be used to bring Cisco Contact Center closer to remote experts, to subject matter experts, and to back-office workers.

With intelligent IT and partnerships, we can optimize your business, create added value and free up time so you can focus on your core business.

Ipiphany gives you everything you need to effortlessly uncover, visualize and communicate previously undetectable customer insight

Indicate me provides a 360 view of customer service performance through user-friendly dashboard. With our all-in-one solution you can improve operational results and increase customer service quality.

Gyst is an enhancement for existing voice self-service systems that delivers easier, better, faster, and more cost effective customer service. Delivered via our simple to use web-based rest API, Gyst is platform agnostic - so it will work with whatever voice system you use today, and the system you use years from now.

ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view.

SuperChannel increases Contact Center first call resolution rates and highly improves customer experience by means of exchanging relevant information during the call with agents.

With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.