Fully Managed by TELUS Business is a comprehensive managed service provider (MSP offering a wide array of IT solutions designed to help businesses navigate and succeed in today's digital landscape. With over 25 years of industry experience, the company specializes in managed IT services, professional IT services, cloud hosting, IT outsourcing, cybersecurity, and network security. As a ServiceNow Elite Partner, Fully Managed delivers workflow automation and digital transformation services, catering to small and medium-sized businesses as well as the senior care sector. In 2022, Fully Managed joined the TELUS Business Solutions family, enhancing its ability to provide customers with greater value and improved customer experience.
Key Features and Functionality:
- 24/7 IT Support: Ensures continuous monitoring and support to keep businesses running smoothly.
- Comprehensive Cybersecurity: Offers extensive solutions including network monitoring, proactive updates, multi-factor authentication, and security awareness training.
- Dedicated Support Team: Provides personalized service with a dedicated point of contact for each client.
- Predictable IT Costs: Delivers managed IT support with transparent, fixed monthly fees, eliminating unexpected expenses.
- Workflow Automation: As a ServiceNow Elite Partner, offers IT service management, IT automation, and digital transformation services.
- Specialized Solutions for Senior Care: Provides IT solutions tailored for senior care communities, enhancing operational efficiency and resident care.
Primary Value and Solutions Provided:
Fully Managed by TELUS Business addresses the critical need for reliable and secure IT infrastructure in today's fast-paced digital environment. By offering a comprehensive suite of managed IT services, the company enables businesses to offload the complexities of IT management, allowing them to focus on core operations. The dedicated support team ensures personalized service, while 24/7 monitoring and proactive cybersecurity measures protect against potential threats. The partnership with ServiceNow facilitates workflow automation and digital transformation, driving efficiency and innovation. For the senior care sector, Fully Managed provides specialized IT solutions that enhance operational efficiency and improve resident care. Overall, Fully Managed by TELUS Business delivers peace of mind by ensuring that clients' technology functions seamlessly, securely, and cost-effectively.
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