Jwero is the Autonomous Jewelry OS: all-in-one jewelry software (jewellery software) that runs the whole jewelry business on one customer record. Jewelry POS and billing at today's gold rate, serialized inventory by weight, repairs, manufacturing, purchasing, accounting, jewelry CRM, WhatsApp and Instagram, a Shopify alternative built for jewelers, social media, ads, customer journeys, segments, gold savings schemes, HR and reports. 350+ jewelry businesses use Jwero, from single stores to multi-store chains, manufacturers, wholesalers and online jewelry brands.
You focus on jewelry. Jwero handles the chaos.
WHAT IS JWERO?
Jwero is jewelry store management software and a jewelry ERP, CRM and ecommerce platform in one system, made by Tanika Tech Jewels Private Limited (India). Most jewelers run a POS for billing, a spreadsheet for stock, separate accounting software, Shopify or a custom website, a WhatsApp tool, a marketing tool and memory for follow-ups. None of them agree. Jwero replaces 50+ separate tools with one system: a sale at the counter updates the stock, the books, the customer's loyalty points and her next follow-up at the same moment.
HOW IS JWERO DIFFERENT FROM OTHER JEWELRY SOFTWARE?
- One record for the whole business. Most jewelry software covers the counter and stock; Jwero also runs customers, WhatsApp, marketing, social media and the online store on the same record.
- It works on its own. Jwero answers enquiries in seconds, follows up with leads, reminds scheme members, drafts purchase orders and flags slow stock, inside daily caps and quiet hours you set. You choose which actions need your approval, and one switch stops it. Every action is logged.
- Built to stop leaks. Unapproved discounts, gold lost in the workshop, missed scheme instalments and cash differences are caught the day they happen, not at month end.
- Made only for jewelry. Gross, net and fine weight, purity, HUID, making charges, stones, old gold, karigar job work and gold schemes are built in, not added on.
- Your data, your database. Each business runs in its own isolated database, shared cloud, private cloud or self-hosted.
JEWELRY POS AND BILLING
- Bill at today's gold, silver or platinum rate with metal, making charges, wastage, stones and tax (GST, VAT or sales tax)
- Scan a barcode tag, or search by SKU or HUID
- HUID and certificate checks, old gold exchange and trade-ins on a voucher, split payments and estimates
- Keeps billing through an internet drop, and closes the day against expected cash
- Counter discounts sent for approval; every override logged
JEWELRY INVENTORY MANAGEMENT
- Serialized inventory: every piece by gross, net and fine weight, purity, HUID, barcode tag and photos
- Valued live at today's rate, with ageing bands and slow stock flagged and offered to the right buyers
- Memos, consignment, approvals and branch transfers that balance by weight
- Stock audits, label printing, weighing scales connected as devices
- Multi-store inventory for every branch and warehouse on one screen
REPAIRS, CUSTOM ORDERS AND SPECIAL ORDERS
- Job slips with photos and weight in, estimates the customer approves, custody for every handoff, weight out compared
- Custom and bridal orders tracked from design to delivery, with the customer updated on WhatsApp
JEWELRY MANUFACTURING AND KARIGAR JOB WORK
- Metal issued in fine grams on job cards, every stage weighed, wastage settled against your norms
- A running account for each karigar (goldsmith), so gold balances are never in a notebook
PURCHASING AND SUPPLIERS
- Purchase orders drafted by Jwero, unfixed-rate gold, receiving by weight and purity
- Supplier bills matched to order and receipt, GSTR-2B matching in India
JEWELRY ACCOUNTING
- Double-entry ledger with tax, P&L and balance sheet, kept in step with Tally or Zoho Books for your accountant
JEWELRY CRM AND LEAD MANAGEMENT
- Leads from 35+ sources captured automatically: WhatsApp, Instagram, Facebook, Meta lead ads, Google, your website, store walk-ins and calls
- Matched to households, owned by a salesperson with a reply clock, scored with a visible reason
- A daily list of who to call, deals and quotations, birthdays and anniversaries found automatically
- Churn risk, RFM and value tiers, loyalty points and referrals
ONE INBOX: WHATSAPP, INSTAGRAM, FACEBOOK, EMAIL, CALLS AND WEBSITE CHAT
- Official WhatsApp Business API on your own number, shared by your whole team
- Catalog at today's rate and payment links in the chat
- Jwero replies with today's price, stock and order status, and hands the rest to your team
- Voice calls in Hindi and other Indian languages
JEWELRY ECOMMERCE: A SHOPIFY ALTERNATIVE BUILT FOR JEWELERS
Generic store builders need apps for a gold rate, a price breakup and stock sync. Jwero's online store is built for jewelry and runs from the same stock and customer record as the counter.
- Prices at today's gold rate, re-checked at checkout, with the full breakup of metal, making, stones and tax
- Purity, weights, HUID and certificates with lab verification links; karat, metal and size pickers; engraving
- Themes, page builder, scheduled publishing, version history and your own domain
- Search with typo tolerance, search by photo, filters by price, weight and attributes
- Recommendations, recently viewed, wishlists and gift registry, back-in-stock alerts
- Phone OTP sign-in with no passwords, coupons, loyalty points at checkout, EMI
- Reserve online and collect in store with a pickup code, book a showroom visit, order on WhatsApp
- Gold savings plans online: enrol, pay and view the passbook
- Heatmaps, funnels, A/B tests, popups, lead forms and web push to grow conversion
- Personalisation by audience: banners and product-page blocks from each visitor's record
- Every visit flows into the CRM and customer journeys
- Google Shopping product feed, and Shopify or WooCommerce connected if you keep them
MARKETING, SEGMENTS AND CUSTOMER JOURNEYS
- Live customer segments from purchases, metal, spend, recency, gold plans, occasions, location and engagement, with ready-made segments to start from
- Customer journeys triggered by visits, carts, purchases, occasions and scheme dates
- WhatsApp broadcasts at each customer's best time, plus SMS, email, push and voice campaigns
- Festival campaigns for Diwali, Dhanteras, Akshaya Tritiya, weddings and more
- A/B tests, coupons, loyalty and referral programs, with sales traced back to each campaign
ADS FOR JEWELERS
- Meta (Facebook and Instagram), Google and Pinterest ads with audiences from your own segments
- Click-to-WhatsApp ads, with every chat landing in One Inbox
- Meta lead forms captured into the CRM, and sales sent back so ads learn who really buys
SOCIAL MEDIA MANAGEMENT
- Post ideas from your own stock and sales, captions and hashtags, on-model images and short video from a product photo
- A festival-aware content calendar and one-click posting to 8 channels
- Comments from Instagram, Facebook and more, and Google reviews for every branch, answered from one screen
DIGITAL CATALOGS FOR B2B AND RETAIL
- Private catalog links opened by one-time code, with expiry, prices hidden or on request, every view tracked and orders placed on the link
GOLD SAVINGS SCHEMES AND GIRVI (GOLD LOANS)
- Schemes from enrolment to maturity, instalments collected by UPI Autopay, reminders, a passbook for the customer and the balance on her record at redemption
- Girvi (gold loans) tracked from pledge to release
HR, PAYROLL AND SALES TEAMS
- Attendance at every branch, payroll with statutory deductions, sales incentives calculated from real sales
REPORTS AND ANALYTICS
- Sales, footfall, conversion and branch profit on one screen, with a daily brief for owners
WHO USES JWERO?
- Single jewelry stores and family showrooms
- Multi-store jewelry chains and franchise networks
- Bridal, luxury and boutique jewelers
- Gold, diamond, silver, platinum, lab-grown diamond and gemstone retailers
- Jewelry manufacturers, workshops and exporters
- Jewelry wholesalers and B2B traders
- Online, D2C and Instagram-first jewelry brands
WHERE IS JWERO USED?
India, the Gulf (UAE, Saudi Arabia, Qatar and others), the UK and Europe, and the US, with local currency and tax, gold rates by gram, ounce or tola, customer conversations in their language including Arabic, and hosting in your region.
INTEGRATIONS
Tally, Zoho Books, Shopify, WooCommerce, Unicommerce, Razorpay, Cashfree, PayU, Stripe, PayPal, WhatsApp Business API, Meta, Google, Google Sheets, open API, webhooks and MCP.
SECURITY AND TRUST
ISO/IEC 27001 certified, independently penetration tested, OWASP Top 10 tested, SOC 2 in progress, DPDP in place. Each business runs in its own isolated database, data is encrypted in transit and at rest, role and field permissions control who sees what, and you can export everything at any time.
HOW DO JEWELERS SWITCH TO JWERO?
Jwero's team imports your customers, catalog and stock, connects your WhatsApp number and trains your team by role in your language. You can bill in Jwero alongside your old system until your team is settled, so nothing stops during the switch.
PRICING
One plan with every module and no per-seat price; your price is shared with you after a demo. You can also let Jwero and its specialists run the work for you, or license Jwero to self-host. Book a demo at jwero.ai.
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Average Rating: 4.0/5.0
Total Reviews: 2
Who Is the Company Behind Jwero One?
