Change Healthcare Physician Group Management Services Reviews & Product Details

Change Healthcare Physician Group Management Services Overview

What is Change Healthcare Physician Group Management Services?

Physician Group Management Services is the solution for independent physicians and hospital-employed physicians who want to improve efficiency and drive revenue at the medical practice while improving the overall patient experience.

Change Healthcare Physician Group Management Services Details
Product Description

Physician Group Management Services is the solution for independent physicians and hospital-employed physicians who want to improve efficiency and drive revenue at the medical practice while improving the overall patient experience.


Seller Details
Seller
Change Healthcare
Year Founded
2017
HQ Location
Nashville, TN
Twitter
@Change_HC
40,635 Twitter followers
LinkedIn® Page
www.linkedin.com
7,671 employees on LinkedIn®
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Change Healthcare Physician Group Management Services Reviews

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Executive Assistant to CEO/ Care Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

i can get access to thousands of medical supplies and all from one web browser also it price compares. Review collected by and hosted on G2.com.

What do you dislike?

sometimes there are shortages on products and i am stuck waiting long periods of times for things we need stat. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

i like how i can see what the warehouse is full of, also compare prices and get the best deal. shipping is excellent as well. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like that the order sets are very easy to use and are able to bundle order sets together. Makes putting in MD orders a lot easier than a lot of other systems. Review collected by and hosted on G2.com.

What do you dislike?

I hate the layout of the system. It does not fit well with labor and delivery, more for a med surg. Floor. It is easy to miss sections that need to be chart with the show all button. You have to chart the same thing in several places because it doesn’t cross over. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Needs a way to have everything data wise cross over get rid of show all button!! Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

I chart patient information and put in orders for patients that the doctors write. Again, the system does make it easy to put in orders but charting patient care is not user friendly. Review collected by and hosted on G2.com.

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EHR Implementations/Designer/Trainer, Credentialing Representative & Medical Biller
Medical Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that I can get patient records faster than calling hospital/clinic to send them to me. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the fact that I have to go in multiple screens or change my desktop to login. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

We use another software. The only reason I had access to this software is die to our providers were strictly hospital setting only and this is what thw hospital had. I would tale the info from them and put it in ours. There were ALWAYS problems. If you needed help or any support, it would tale forever just to get a representative!! We no longer have this client since the hospital went bankrupt!! Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Saves time and money with us being able to go in to get patient's information and records than relying and waiting on the provider. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The software is well organized, fast, and very dependable. You are able to view images and dictated reports simultaneously. Review collected by and hosted on G2.com.

What do you dislike?

Only dislike is that it takes a minute or two to load up initially, but once the software is running, it is very fast and dependable. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It's very useful for organizing and referencing past cardiac procedures performed on patients. The software is highly dependable. I would recommend it to any hospital network that offers comprehensive cardiac care. I'm not sure what other departments could benefit from this software as my experience with this software is limited only to the Emergency Department and Cardiology Department. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Ability to organize and review cardiac procedures for patients throughout our hospital network. These procedures include echos, stress tests, caths. It's very well organized, fast, and rarely has downtime. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that McKesson empowers the clinician to make their schedule and move visits, and view days/weeks into the future. It gives clinicians a lot of ability to input and modify the patients records. Review collected by and hosted on G2.com.

What do you dislike?

There are no “hard stops” that make clinicians input data, so clincians are able to lock notes blank and they can still show up on the billing report (but should fail review). There are many items in visit notes that are not applicable to that discipline but they still print off as part of the note. It also has a lot of loopholes and round about ways to accomplish tasks, so it is difficult to teach people to use the software in a quick and efficient manner. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

There are more thorough documentation systems out there, this is very hard to train new clinicians on and PRN clinicians due to the loop holes and complexity of the system. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

McKesson allowed clinicians to document freely and utilize templates. There is ample free space to text and it has some good assessment tools built into the software for visits. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how everything is set up in our system, mckesson has been able to cater to our needs and make design changes when asked. It doesn't look fancy but it is a powerful tool. Review collected by and hosted on G2.com.

What do you dislike?

The updates are painful sometimes. Taking hours and hours, and then lagging for a few days afterwards. But typically we don't have too many of those updates. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Being able to track a patient through multiple locations. And the billing set up makes payments and collections seamless. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ability to add all of your patients for the day and see what priority actions at a glance for each patient. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes there is issues when entering a value and an error with the time with editing if you have to go back and change something you put. It won't allow some edits sometimes. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

It allows all members of the care team to be able to access the patient's chart without physically being in the paper chart. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

The user interface is manageable. I had no problem learning the system. Review collected by and hosted on G2.com.

What do you dislike?

Some confusion as to when orders come in with holidays Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

It helps streamline our order process. Review collected by and hosted on G2.com.

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Regular Part Time Faculty
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

As a nurse this was a good starting place for documentation. Review collected by and hosted on G2.com.

What do you dislike?

As a provider this is not as user friendly as epic. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Use epic Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Patient documentation. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I love it, finish charting on time, and it’s updated very often, so never gets delayed or so Review collected by and hosted on G2.com.

What do you dislike?

Easier to use and many choices to describe the patients abilities, and other explanations that insurance requiere. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It’s perfect Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

I reliazed that it works better in general for all the medical field, and since we need to write notes step by step, this software makes it easier and quick. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is easy for everyone and allows us to effectively access patient information Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I dislike about this product Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are able to access patient health information easily and be able to see what other providers say as well Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that you can make it how you need it for your line of practice. Review collected by and hosted on G2.com.

What do you dislike?

I don’t like the complexity of some of the charts. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Use epic instead Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

That we needed to upgrade. Badly. Review collected by and hosted on G2.com.

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RN
Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I liked the ease of use and the cleanliness of the screen. It did not look cluttered. Review collected by and hosted on G2.com.

What do you dislike?

That the system had to be upgraded every night so there was a down time. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

NICU population, charting needs to be more specific Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to navigate and decipher information Review collected by and hosted on G2.com.

What do you dislike?

Difficult to locate certain info and time consuming searching Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

No longer using so unsure Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Great for entering health information Review collected by and hosted on G2.com.

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Paramedic
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

For me I like the ease-of-use and the ease of teaching a new software to someone who has never used that particular brand of software before . It helps ease the transition into a new position . Review collected by and hosted on G2.com.

What do you dislike?

It's very hard to put in free text notes of any support that can be seen across the platform, with the different views of doctors and nurses etc. there are a few things that if not put in a particularly certain way our doctors are unable to see them and requires different software in order to supplement them. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Definitely consider it for your emergency department if that's what you are looking to use it for. The ease-of-use across the system and being able to use it for every one was important and we are able to do that Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

It has definitely speeded up our patient care and it makes it so we can provide patient care instead of having to spend hours upon hours every day documenting what we're doing. Review collected by and hosted on G2.com.

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Nutritionist
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

there was little to like about this program, it is not user friendly and it was hard to grasp all of the learning basics especially when trying to get a bulk of work done. Review collected by and hosted on G2.com.

What do you dislike?

This was not user friendly as I have stated about and it also was hard to navigate patient to patient and easy to make mistakes. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

No comment. We did away with this program very quickly. Review collected by and hosted on G2.com.

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Administrative Assistant
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's very easy to add items to our formulary - things are typically added within a few hours and placing the order is very painless. Delivery is very, very fast, too - we usually have our items within 1 or 2 business days. Review collected by and hosted on G2.com.

What do you dislike?

The fact that the formulary list exists at all seems like an unnecessary step. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

It reduces our need to search around for certain products. Our standing agreement with McKesson makes my job much easier. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Not much. I do appreciate that I can access patient info without internet. Review collected by and hosted on G2.com.

What do you dislike?

The spiritual assessment is extremely limited--clearly they did not consult with chaplains in the design. Also, the time sheet is very difficult to access once you've transferred files. This makes it difficult Tom make changes if corrections are needed. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Pick something else. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

My colleagues and I are able to see one another's charts which is helpful in holistic patient care. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

There are multiple reasons I enjoy using mckesson. The representative meets with me on an as needed basis. Products ordered online arrive extremely quick within a 1-2 day period. The website interface is simple to browse through products. Review collected by and hosted on G2.com.

What do you dislike?

Something I do not like is sometimes the item is out of stock and might not be available to ship for another 3-4 weeks ( until the item is restocked). This is a hassle for me because I have to look elsewhere to purchase the product. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Mckesson is a convenient inventory purchasing service. The convenience of being invoiced makes life just a little bit easier in a medical facility. Review collected by and hosted on G2.com.

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Senior Business Intelligence Developer Healthcare Economics
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very easy to software to use, and maintain. The DBA's responsibilities are very easy and simple as long ads they have a good grasp of how the software works and in which tables the data it's store in order to grant access to users. With Audit in regards with IT Audit, it is very simple to audit to find who has access to what, and if they should have that corresponding access via simple SQL query. Review collected by and hosted on G2.com.

What do you dislike?

The software its great and it does a good job at maintaining data for any healthcare organization or hospital. However, it needs a major face lift. It just looks very outdated. This is only a cosmetic part, the functionalities are great. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Granting access to different departments and people within that department. For example a nurse should have only access to information related to their job and no any other access. An accountant should only have access to information needed to perform their job and not other type of access. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

the simplicity and that we can show a new user with minimum training Review collected by and hosted on G2.com.

What do you dislike?

it is a little slow at times, and it takes time to think Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

supply chain and inventory control Review collected by and hosted on G2.com.

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Clinical Nurse II
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I'm a nurse and this company does our scheduling. It is pretty convenient to be able to make your schedule at home using this companys website. It's nice not having to input your schedule at work. If something comes up, it is very easy to log into McKesson and edit your schedule availability. Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of short comings to McKesson web scheduling.

First off, their phone application is not very user friendly. You cannot input your schedule availability from your phone. The only thing we are able to use from the scheduling phone application is to see what days we are working. Even seeing the days working through the phone is very inconvenient. From the calendar view which shows all the days in the month, there is no indicator from the view to tell what days you are working, you have to manually click on the day for it to show you if you are scheduled to work on said day.

When the charge nurse is looking to see what nurses are working for upcoming days, they have to manually go into the web scheduler and look through every single nurse to see if they are working or not. It would make sense if you clicked on a day to see which nurses are on schedule, but McKesson does not have that feature, and again manually the charge nurse has to physically look through each nurse to see if they are scheduled or not. Errors are often made because staffing lists are so big that the charge nurse often miss to see whos working because they have to one by one go through the big list.

One other knack on McKesson is that their software is not compatible with all browsers, so depending on the computer and browser, one may not be able to login. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Seems like outdating software Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Nurses are able to schedule themselves online and at home. Workers are able to see other workers schedules, therefore swapping shifts is easier. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Great program, I order all of my clinics products from this site and it has not failed me yet. Review collected by and hosted on G2.com.

What do you dislike?

The communication between the company and customer are lacking. It is sometimes a long wait to get ahold if you had shipping problems. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Product ordering and shipping. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

easily accessible, user friendly, able to view images quickly, able to load multiple images easily or for scrolling through CT. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really that i dislike about it, works for what i need it to work for! Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Having a way to view images that we order for patients that we are caring for. Benefit of being able to view from any computer since it is an online interface, as opposed to specific computers that have a license as other programs sometimes have (such as PACS) Review collected by and hosted on G2.com.

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