# ClinicSource Therapy Practice Management Reviews **Vendor:** ClinicSource **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 3.4/5.0 **Total Reviews:** 19 ## About ClinicSource Therapy Practice Management ClinicSource provides a fully-integrated online EMR and practice management system for therapy practices of any size. ClinicSource helps providers spend more time with patients and less time on paperwork. Thousands of therapists nationwide benefit from the easy-to-use web-based software, which empowers providers to streamline and integrate all of their scheduling, documentation and billing. ClinicSource is fully HIPAA compliant and ONC-ACB certified. ## ClinicSource Therapy Practice Management Reviews ### 1. Zero Stars: Broken Promises and Frustrating Experience with Clinicsource **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about ClinicSource Therapy Practice Management?** **Zero Stars: Broken Promises and Frustrating Experience with Clinicsource** I cannot express how utterly disappointed I am with my experience using Clinicsource. Their claims of a user-friendly platform and a seamless communication portal for clients and therapists were nothing but false promises. First, let's talk about their so-called "user-friendly" platform. It required hours of training just to understand the basics. The user interface was convoluted and confusing, making it nearly impossible to navigate without extensive guidance. And speaking of guidance, the customer service was an absolute disaster. The representatives seemed to be as lost as I was, struggling to answer even the most basic questions about how the platform works. Whenever I had a question, they would simply defer to someone else who never bothered to call back or offer any assistance whatsoever. Despite completing the seemingly never-ending training, access to crucial parts of the platform remained locked away from me. For around six months, I pleaded and begged for access, sending countless requests and messages. Yet, no one at Clinicsource seemed to have a clue about how to resolve this issue or provide any meaningful support. What's even more infuriating is their relentless pursuit of payment. They continuously sent me emails, requesting money without any follow-through on their end to address my access problems. It's clear that their priorities are not in line with their customers' needs, but solely focused on their financial gain. Perhaps the most maddening part of this ordeal is their rigid commitment requirement. Despite realizing within just two weeks that Clinicsource was an absolute disaster for my business, they smugly threw a contract in my face and refused any release. This felt like a slap in the face, as they had no qualms about ignoring my desperate pleas for assistance. Nearly a year has passed, and I find myself with an empty promise of a platform that I've paid for but cannot use effectively. Clinicsource has proven to be a colossal waste of both time and money. Their broken promises, lack of assistance, and customer disregard are beyond infuriating. If you value your time, money, and sanity, I strongly advise steering clear of this company. **What do you dislike about ClinicSource Therapy Practice Management?** **Zero Stars: A Disastrous Experience with Clinicsource** I had the misfortune of signing up for Clinicsource with high hopes of a user-friendly platform that would seamlessly connect clients and therapists. It quickly became apparent that their promises were nothing but empty words. The platform's complexity was baffling. Hours of training were required just to navigate its convoluted interface. Customer service, supposed to aid in profile setup, was a complete letdown. Their representatives were shockingly untrained, often admitting they couldn't answer basic questions and promising callbacks that never materialized. Even after the excruciating training, crucial parts of the platform remained inaccessible for nearly 6 months. Numerous requests for help went unanswered, leaving me in the dark. It seems Clinicsource is only efficient at sending payment reminders, yet abysmal at fixing their own technical problems. And the icing on the cake? A contractual commitment that binds me to their woeful service for a year. When I realized the platform was a mismatch within two weeks, they cruelly reminded me of the contract, denying me an exit. I am trapped in a year-long nightmare, throwing money down the drain for a system that delivers on none of its promises. Clinicsource, your platform is a hollow shell of what you claimed it to be. I urge anyone considering their services to steer clear. My business suffered, my trust was shattered, and my money was squandered on false assurances. A year later, and I am still shackled to a platform that has rendered itself utterly useless to me. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** None, only create more issues and problems wasting my time and resources. ### 2. This software is older than dirt **Rating:** 0.0/5.0 stars **Reviewed by:** Keith P. | Owner/Occupational Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2023 **What do you like best about ClinicSource Therapy Practice Management?** Price. That's it. We were looking only about saving money and that's a bad way to look at something as important as this **What do you dislike about ClinicSource Therapy Practice Management?** The software... Pretty much every part of this program was terrible. The therapists hated it. The billers hated it. We are so happy it is in the past! **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** None. It's actually creating problems that we didn't have before. ### 3. Needs a lot of improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2021 **What do you like best about ClinicSource Therapy Practice Management?** Very customizable; you can create templates with multiple drop down boxes, text boxes, grids, etc. Also allows to have spaces for narrative input on SOAP notes, and is easy to track care plans/communicate with physicians. **What do you dislike about ClinicSource Therapy Practice Management?** Takes forever to load anything, which makes me fall even further behind on documentation. I will often have to refresh notes multiple times due to getting a constant loading ring or a freeze in the middle of the note. Sometimes, I have to wait 10-15 seconds between clicking each box of treatments or goals, the lag is so bad. With our prior documentation program, I spent on average ~5-6 minutes per note, but now its sometimes 10-15 minutes per treatment note. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Able to access documentation outside of the office, easier to create thorough evaluations and re-evaluations. I'm able to manage my case load effectively due to care plan tracking as well as print out visually concise evaluations/reports for physicians. ### 4. Clinic source for speech therapy notes **Rating:** 5.0/5.0 stars **Reviewed by:** Bree B. | Speech therapy assistant , Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2019 **What do you like best about ClinicSource Therapy Practice Management?** The best feature on clinic source is that it keeps track of your data. By clicking a button to the right of each goal you are able to see how the client has performed on previous sessions **What do you dislike about ClinicSource Therapy Practice Management?** Scheduling patients takes too many “clicks” and could be easier. Also if you want to view several therapy notes at a time it’s difficult. The only way I’ve found to do it is by pretending that I’m going to print and then viewing the preview. If there is another way it could be streamlined. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** It can be a problem to keep up with client data when working a large caseload doing home health. Clinic source can be accessed on the field using phone or tablet and it useful for keeping all your data in one place. ### 5. Needs some improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla B. | Medical Billing Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about ClinicSource Therapy Practice Management?** It's a very user friendly system and pretty easy to understand. The documentation side of the system us excellent. **What do you dislike about ClinicSource Therapy Practice Management?** The billing side needs improvement. Its difficult to post certain things without having to manipulate the system because it's mainly a documentation system. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** I use it for my daily job and it helps me to bill all of the therapy services weekly. It allows our therapists to document every detail. ### 6. Easy and convenient to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2019 **What do you like best about ClinicSource Therapy Practice Management?** I like how accessible this software is. I can Easily find patients documentation and scheduling fast and efficient. Clinic source is easy to learn and organized. **What do you dislike about ClinicSource Therapy Practice Management?** I dislike that clinic source logs me out occasionally while I am writing a report on a patient. I dislike that there is no app included with clinic source and that it can only be used on a computer desktop/laptop. **Recommendations to others considering ClinicSource Therapy Practice Management:** I advise that you be patient with the software because some is out of date and the daily notes are a bit tedious. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** As a therapy clinic we are solving the problems by using another software to write out daily notes since clinic source logs out and has bugs that makes it hard to complete documentation. ### 7. Clinic Source has become more user friendly over the past 2 years. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about ClinicSource Therapy Practice Management?** Being able to track my clients daily, weekly and monthly. **What do you dislike about ClinicSource Therapy Practice Management?** Was very difficult to use initially but with support and guidance, it has become indispensable. **Recommendations to others considering ClinicSource Therapy Practice Management:** Extremely helpful service to mental health therapists. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** I can track progress, attendance, etc over time. ### 8. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2019 **What do you like best about ClinicSource Therapy Practice Management?** I have increased efficiency since using ClinicSource Therpay Practice Management. It has been a true time saver and the best part is it is user friendly. I am not the best at using technology but it's really simple. **What do you dislike about ClinicSource Therapy Practice Management?** Theres not anything I have found so far that I dislike so that's a plus! **Recommendations to others considering ClinicSource Therapy Practice Management:** Try it out you have nothing to lose but headaches **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** I have reduced the amount of errors my coordinators tend to have, reduced the amount of time in accounting and the coordinators seem to enjoy the new program. ### 9. Best management solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about ClinicSource Therapy Practice Management?** Its scheduler including billing and electronic medical record and recording it in the database where the claims and invoices are displayed automatically **What do you dislike about ClinicSource Therapy Practice Management?** The support is not upto the mark. took a lot of time for getting the support. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Booking, rescheduling and modification of appointments have become much simpler and easier now with this tool. ### 10. clinic source made my life easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about ClinicSource Therapy Practice Management?** I like everything about the Clinic Source therapy Practice management tool, scheduling and support **What do you dislike about ClinicSource Therapy Practice Management?** nothing much, i liked each and every thing about it **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** scheduling is one area where this software is helping me a lot these days. ### 11. one of the top Practice management softwares in the market **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2019 **What do you like best about ClinicSource Therapy Practice Management?** per month subscription basis and on call Support **What do you dislike about ClinicSource Therapy Practice Management?** The scheduler could have been better as it is not up to the mark when compared to other softwares **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Recording information, scheduling appointments and creating alerts ### 12. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2019 **What do you like best about ClinicSource Therapy Practice Management?** Easy claims. Effective saving of time. Cloud technology **What do you dislike about ClinicSource Therapy Practice Management?** Have to purchase the product. Should be more user-friendly. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Easy claims, Medical track ### 13. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2018 **What do you like best about ClinicSource Therapy Practice Management?** It is neat and keeps things organized. I can see all the patient information I need **What do you dislike about ClinicSource Therapy Practice Management?** It is slow at loading stuff. Sometimes it spins for awhile and I’m left waiting for it. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Providing therapy to patients that need it and managing their billing. ### 14. Clinic Source Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2018 **What do you like best about ClinicSource Therapy Practice Management?** I like that the system is online. It is so convenient to be able to type my documentation from my personal computer rather than having to use a second work computer. The system is mostly intuitive to use. I also appreciate being able to search for information in various ways (calendar view, client view, by documentation, etc) **What do you dislike about ClinicSource Therapy Practice Management?** I always have issues when I save a note and need to edit it later (even just minutes later if I forget to sign the note or accidentally submit before its done) - the system freezes, locks me out, the changes don't get saved, etc. Usually the easiest thing to do is delete the note and start over, and that just seems silly. **Recommendations to others considering ClinicSource Therapy Practice Management:** I don't know for sure because I'm just one of many users in our clinic, but pricing per user seems expensive. I would expect there to be some sort of "bulk" pricing available. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** The system lets our clinic document therapy progress digitally for easy sharing across providers and locations. It also creates a relatively standard format. ### 15. Therapy Source **Rating:** 1.0/5.0 stars **Reviewed by:** Odette B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2018 **What do you like best about ClinicSource Therapy Practice Management?** The program allows me to perform multiple tasks within the mainframe and allows me to move through different cases. **What do you dislike about ClinicSource Therapy Practice Management?** Program takes an extended period of time to load, and tasks cannot be performed remotely. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Therapy note taking and case reviews-- it streamlines my case management system. ### 16. ClinicSource for Speech Therapy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about ClinicSource Therapy Practice Management?** Our practice was converting from all paper therapy notes and billing to paperless and chose to go with ClinicSource. In general, the organization of this system was such an upgrade and easy to use. **What do you dislike about ClinicSource Therapy Practice Management?** It was very difficult at first to get it all entered initially and input all of the data. However, after the initial information and data was entered, it was much easier to keep up with. **Recommendations to others considering ClinicSource Therapy Practice Management:** The beginning stages are hard at first, but after all data is inputted into the system, it is worth it! **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Our company was relying on paper billing and records, so this alleviated all of that and condensed it to one easy online system. This was so much easier, and also freed up space on our office. ### 17. Clinic Source for tracking everything **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about ClinicSource Therapy Practice Management?** I like how easy the tabs are to navigate. Adding appointments is simple. **What do you dislike about ClinicSource Therapy Practice Management?** I do not like the calendar layout at all. I would like an easier way to set reminders within the system. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** I work remotely from the rest of my company, so clinic source has been helpful to connect with everyone. ### 18. Super helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about ClinicSource Therapy Practice Management?** Makes documentation very easy and helps with organization. **What do you dislike about ClinicSource Therapy Practice Management?** Sometimes the program can be a little confusing until you've practiced with it enough. **Recommendations to others considering ClinicSource Therapy Practice Management:** Try it - it can be very helpful for your agency. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Documentation and organization. Helps with quality. ### 19. Clinic source therapy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about ClinicSource Therapy Practice Management?** Program works well and is very basic for the daily user. **What do you dislike about ClinicSource Therapy Practice Management?** It does have frequent bugs, and though things are easy to figure out, they are a little long winded. **What problems is ClinicSource Therapy Practice Management solving and how is that benefiting you?** Figuring out the easiest process for notes. ## ClinicSource Therapy Practice Management Discussions - [What is ClinicSource Therapy Practice Management used for?](https://www.g2.com/discussions/what-is-clinicsource-therapy-practice-management-used-for) - [View ClinicSource Therapy Practice Management pricing details and edition comparison](https://www.g2.com/products/clinicsource-therapy-practice-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+00%3A15%3A56+-0500&secure%5Bsession_id%5D=9115d1bf-bd73-408e-9b0d-5478ff8b3a7d&secure%5Btoken%5D=27786ab69971b03bd5be47e40adb7053792f21b239ef1b456e3e5a6b68d1db8d&format=llm_user) ## ClinicSource Therapy Practice Management Features **Clinical Workflow Management** - Multiple Medical Provider Access - Clinical Documentation **Patient Health Information Management** - ePHI Storage - Patient Workflow Management **Agentic AI - EHR** - Autonomous Task Execution ## Top ClinicSource Therapy Practice Management Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (894 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews)