Products

Aceyus reporting and analytic tools help our customers harness this information, providing them with actionable real-time and near real-time data and reporting capabilities that are critical to reaching peak contact center performance.

Akio Unified Interaction Center is the unified customer interaction multi-channel management application developed to facilitate web, voice, written and mobile exchanges between a customer service department and its contacts.

XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive quantifiable improvements in sales results, service metrics, agent engagement, to impact the overall customer experience. Leveraging patented AI technology, XSELL empowers frontline agents to

V-Portal helps enterprises build brand loyalty and increase customer engagement with an easier, more efficient way to manage customer conversations across mobile, web, and social media channels. Our solution delivers accuracy rates of over 90% and call deflection rates of up to 50%.

Maxload Pro is a cargo load planning, container loading, freight calculation and cube optimization software. It can calculate container and truckload plans, through intelligent loading algorithms and extensive stacking rules, to load mixed sized products into containers and vehicles.

Heyy.io is an AI-powered communication platform designed to revolutionize how businesses connect and collaborate. With features like intelligent chatbots, seamless team messaging, and powerful analytics, Heyy.io helps teams streamline workflows, improve customer satisfaction, and drive growth.

Commerce-Driven Chat Experiences Across Channels Unlock hidden ROI by designing and managing personalized chat experiences once in Salesforce, and deploying them across popular channels consumers already love -- like Google Search, Google Maps, Facebook Messenger, WhatsApp, Slack, SMS and more.

Diamanti is a provider of enterprise-optimized Kubernetes solutions, offering a comprehensive platform that simplifies the deployment, management, and scaling of containerized applications across hybrid and multi-cloud environments. By integrating high-performance networking and storage capabilities, Diamanti enables organizations to overcome the complexities associated with container orchestration, ensuring seamless operations and enhanced application performance. Key Features and Functionalit

EdbMails Duplicate Remover Tool helps you streamline your mailbox by safely eliminating duplicate emails from Office 365, Exchange Server, Outlook, and IMAP accounts. Duplicates can accumulate over time due to synchronization conflicts, repeated imports, or mailbox migrations, making your inbox cluttered and harder to manage. With EdbMails, duplicates are automatically identified and removed without affecting your original data, ensuring your mailbox remains clean, organized, and efficient.

PLOT is a digital platform for strategy definition and planning aimed to manage 'idea to outcome' value stream. PLOT offers mobilisation and planning platform for a number of scenarios adopting a configurable canvas, underpinned by a unique data model that ensures integrity of the plan. PLOT is successfully used in four key scenarios: Business Strategy & Planning Functional Strategy & Planning Large programs & initiatives Shaping & Planning Technology and Digital Strategy &

IISPL invests extensively in R&D to conceive new solutions for the ever-changing needs of business, making them technically advance, sustainable and consistent. We work in close collaboration with academic institutions and hospitals across the world to design, implement and support the latest IT-based solutions, progressive and affordable. Our services continue to earn trust and loyalty from clients through our commitment to the following parameters: Superior Quality On-time Delivery Cost E

Carmen® OCR Container Code is a software solution designed to streamline logistics operations. With an impressive 99.7% accuracy, it deciphers complex container codes, including ISO 6346 (BIC), MOCO, and ILU standards. This advanced technology enhances tracking and visibility, ensuring efficient container management across ports, warehouses, and logistics networks.

Yaku is a cloud-based delivery management software for water, soda and gas distributors in Latin America and Spain. It helps purified water plants, soda delivery businesses and returnable container distributors run their entire operation from one place: orders, delivery routes, drivers, customers and collections. Key features include returnable container and loan (comodato) tracking per customer, customer balances for both money and containers, route optimization, real-time driver tracking, a m

Koalendar is an intuitive appointment scheduling and online booking system designed to streamline the process of arranging meetings and events. By allowing clients to self-book appointments based on your real-time availability, Koalendar eliminates the back-and-forth communication typically associated with scheduling. Its seamless integration with popular calendar platforms ensures that your schedule remains up-to-date, reducing the risk of double bookings and enhancing overall productivity. Ke

MoncWare is an all-in-one freight forwarding software and NVOCC software for managing container inventory, shipment tracking, and documentation. With advanced features like track and trace container, vessel tracking, CRM for freight forwarders, and shipment management software, MoncWare boosts logistics efficiency and visibility. Trusted as one of the best container tracking and NVOCC operations platforms available.

Gryffi is a cloud-based employee onboarding and training platform that enables organizations to create interactive, step-by-step experiences called "journeys.". These journeys guide employees through onboarding processes, training programs, compliance requirements, and knowledge sharing. Core Functionality Journey Builder The platform provides a visual drag-and-drop editor where makers create journeys by connecting different step types on a canvas. Steps can be arranged in linear or branching

Profile is the leading assessment provider for corporate and athletic teams. For the past 20 years, we have reinvented DISC to enhance communication, hiring, and team development. Our easy-to-use assessment software offers pay-as-you-go DISC assessments that display precise results built for managing your team. Deliver and take our assessments anywhere, at any time, on any mobile device. Profile helps teams identify the behavioral needs and patterns of individuals. Discover hidden potential an

RentalCal is vacation rental calendar and direct booking software for independent hosts and property managers. It syncs availability across Airbnb, Vrbo and other iCal channels, giving owners one place to manage their calendars and avoid double bookings. Hosts can also accept direct bookings through an embeddable booking widget with inquiry, request and instant booking options. RentalCal includes payment tools, pricing features, owner blocks, conflict detection, email notifications and booking

AWS Fargate is a serverless compute engine that enables businesses to run containerized applications without the need to manage underlying servers or clusters. By abstracting infrastructure management, Fargate allows developers to focus on building and deploying applications efficiently. It integrates seamlessly with Amazon Elastic Container Service (ECS and Amazon Elastic Kubernetes Service (EKS, providing a flexible and scalable environment for various workloads. Key Features and Functionalit

The MainConcept 2GO Proxy File Generator Hourly is a pre-configured, containerized microservice application designed to streamline the creation of low-resolution proxy files from high-resolution video content. This solution is tailored for broadcasters and content providers who require efficient processing and distribution of large media files. By generating smaller proxy files, it facilitates quicker transfers and simplifies workflows within broadcast and over-the-top (OTT environments. Key Fe