Products

Indellia is an AI-powered Customer Feedback Analytics platform that provides a single source of truth for customer insights across internal channels (help desk, CRM) and public channels (reviews). Our platform helps brands improve product quality, elevate customer experience, and drive innovation. Indellia’s proprietary AI interprets customer sentiment, delivering tailored insights for teams like Product, Sales, and Marketing. With a user-friendly interface and customizable dashboards, we dem

Unigrams is a qualitative data analysis platform designed to help researchers and analysts quickly understand the demands of customers, the concerns of staff, and the culture of their organization.

Pivony, find market insights, learn from real Human Experience, see what your Customers want and take actions.

Explorance MLY is an AI-powered Qualitative Analysis solution that helps higher education institutions and enterprise organizations make sense of open-ended feedback at scale. MLY automatically analyzes qualitative comments, categorizing data into topics specific to the student, employee, and employee learning experience. MLY detects sentiment, surfaces recommendations, redacts sensitive content, and flags critical issues. Whether improving the student or employee experience, MLY empowers organi

Cycle is a unified feedback platform for modern teams. We create a single source of truth for user feedback & user research and help you extract insights using AI. Cycle is deeply integrated with Linear & GitHub so you can close the loop with your customers at each release.

Lexsis AI is an AI-native growth platform for consumer ecommerce brands. We deploy autonomous growth agents that read every transactional, behavioral, and customer signal across your business — and turn them into revenue. Agents run experiments, model outcomes before decisions go live, and execute around the clock. Teams wake up to a morning brief, approve next moves at lunch, and review results before bed. Your team sets strategy and brand direction. Agents handle the monitoring, analysis, test

Help Desk Hero analyzes customer support conversations and turns them into actionable business insights. The app reviews support chats and messages to identify common customer questions, detect sentiment trends, uncover upsell opportunities, and surface product feedback. It helps ecommerce teams, SaaS businesses, and support teams understand the patterns behind customer requests, pain points, feature ideas, and sales opportunities without manually reviewing every conversation.

Your users are already telling you what to build. It's buried in thousands of reviews, tickets, and calls you'll never have time to read. Metricsense reads all of it and answers any question you ask. **How it works:** 1. **Connect** - Plug in App Store, Play Store, Zendesk, Intercom, Slack, or upload a CSV. All your feedback in one searchable place. No reformatting. 2. **Ask** - Type a question like you'd ask a colleague: *"What are the top complaints after our last update?"* Get ranked resu

QRate is a real-time customer experience intelligence platform that helps organisations take action on CX by giving leaders a clear view of what is happening across the customer journey — and making it easier for customers to hold organisations accountable to the experience they have promised. QRate captures five signals in one dashboard: brand rating, Net Promoter Score, customer intelligence, internal quality monitoring, and employee sentiment. Feedback is collected via QR code, voice, WhatsA

Automate your entire Online Reputation Management process using Workflows & Artificial Intelligence, so your brand can spend more time connecting with customers, and less time manually sorting through endless online reviews. Reputation Studio helps enterprise brands engage with consumers through review response and Q&A communities.

Tractivity is the leading online software for stakeholder engagement, communications and consultation. Our solution is trusted by a wide range of organisations across many industries, from the Healthcare and Public Sector, to Energy, Mining, Transportation and more. We support organisations in delivering better outcomes for their businesses and communities.

F4e is an AI-powered performance management tool designed to help organizations streamline their feedback processes, assess competencies, and set clear goals for employees. It enables HR teams and managers to monitor and improve employee performance with features like evaluations, feedback, and actionable insights.

WP FeedBack is the best way to manage your WordPress agency. Take your agency life from stressed out and projects being all over the place to centralizing client requests and reducing project completion time bt 50% on average.

Real Time Feedback Software

Chatter Research gives organizations real-time insights about their customer experience by using AI to capture and analyze conversational feedback over text message and voice assistant. With 8x more responses and a 90% completion rate, we help brands like Fanatics, Modell's, and LUSH make data-driven decisions faster than ever before. It is time to stop guessing and start chatting. Learn what your customers are thinking moments after they interact with your company.

Boast is video testimonial software for requesting, collecting, managing, and sharing social proof.

Dynamic feedback tools to help your organisation grow

Excelerated provides comprehensive features for self-assessment, 180-degree, and 360-degree feedback, available stand-alone or integrated with our coaching and development modules to drive sustained behavior change in your organization.

We support international organisations develop their leadership, teams and talent pipeline.

Userfeeds builds a platform for content networks and ranking algorithms that use digital tokens as ranking signals.