--- title: Pivony Reviews meta_title: 'Pivony Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Pivony works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Pivony Reviews & Product Details

Profile Status

This profile is currently managed by Pivony but has limited features.

Are you part of the Pivony team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Pivony.

Basic

$85.00
Per User Per Month

Pivony Reviews (1)

Reviews

Pivony Reviews (1)

5.0
1 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Selin E.
SE
Selin E.
Head of Digital Media & Data
Mid-Market (51-1000 emp.)
"The most useful in-depth insight analysis tool I've used"
5/5
What do you like best about Pivony?

Thanks to Pivony, I can collect what people think about a product, brand, or service from many different channels concisely and report them as negative, positive, or neutral. It helps me decide what to focus on in my creative, content, and marketing strategy. Review collected by and hosted on G2.com.

What do you dislike about Pivony?

I can't switch directly from Pivony.com to Pivony app:( Review collected by and hosted on G2.com.

There are not enough reviews of Pivony for G2 to provide buying insight. Below are some alternatives with more reviews:

1
SurveyMonkey Logo
SurveyMonkey
4.4
(24,055)
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
2
Birdeye Logo
Birdeye
4.7
(4,327)
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
3
SurveySparrow Logo
SurveySparrow
4.4
(2,072)
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
4
Egnyte Logo
Egnyte
4.4
(1,182)
Egnyte delivers the only modern content platform that is purpose-built for businesses. Egnyte gives IT centralized control and protection over their files, and users fast access to their content, no matter how or where work happens.
5
AskNicely Logo
AskNicely
4.7
(1,053)
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
6
Glassbox Logo
Glassbox
4.9
(809)
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
7
Qualtrics Customer Experience Logo
Qualtrics Customer Experience
4.3
(754)
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
8
Resonate CX Logo
Resonate CX
4.6
(600)
Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs.
9
BetterCloud Logo
BetterCloud
4.4
(498)
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
10
Calabrio ONE Logo
Calabrio ONE
4.4
(449)
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
Show More

Questions about Pivony? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Pivony used for?

0 Upvotes
0
Join the conversation

Pricing Options

Pricing provided by Pivony.

Basic

$85.00
Per User Per Month