# Chatter Research Reviews
**Vendor:** Chatter Research  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Chatter Research
Chatter Research gives organizations real-time insights about their customer experience by using AI to capture and analyze conversational feedback over text message and voice assistant. With 8x more responses and a 90% completion rate, we help brands like Fanatics, Modell's, and LUSH make data-driven decisions faster than ever before. It is time to stop guessing and start chatting. Learn what your customers are thinking moments after they interact with your company.




## Chatter Research Reviews
  ### 1. Best platform for Organizational Level

**Rating:** 4.5/5.0 stars

**Reviewed by:** GAURAV K. | Infrastructure Consultant (Technical), Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Chatter Research?**

Its ticket management  system all in one framework is the best feature. Onboarding transition process is very smoother. Any incremental updates are arranged systematically. Also its insight are best fit for natural information flow in between departments.

**What do you dislike about Chatter Research?**

All the functionalities are good enough to sort daily operation. Still chatter can work on its user engagement  by improvising UI along with providing better activity tracking.

**What problems is Chatter Research solving and how is that benefiting you?**

Its help in collaborating and tracking effectively for end to end sales process. Its search and feed options are very useful in finding specific data from  huge piles of data.



- [View Chatter Research pricing details and edition comparison](https://www.g2.com/products/chatter-research/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+06%3A52%3A54+-0500&secure%5Bsession_id%5D=06a5e5d9-7699-4e69-861c-1ba5f809ef3a&secure%5Btoken%5D=e395174c101c18f4ac77758a817bef7ef069e4557631066c4e574a5f0ef4b489&format=llm_user)

## Chatter Research Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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