Products

Chat Pandas is a subsidiary of Live Chat World Wide. Chat Pandas are a leading BPO, working with clients across the globe in a number of sectors, from SaaS to Travel and Tourism, delivering tailored customer experiences. Chat Pandas offers up to tier 3 customer support, detailed technical support, inside sales, live chat, email ticketing and phone support.

ServiceSim is an AI-enabled training partner that simulates the customer side of interaction so your agents can practice even the most complex customer interactions in a real-life situation with all of the variables of a typical human conversation.

Eclipse CMS is a web-enabled call logging tool to provide your business with information on communication infrastructure preformance, utilisation, fraud, capacity and cost/billing.

Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent. By integrating IVR number into your telephony system, you can handle a large volume of calls. The identification, segmentation, and routing processes of all the incoming calls are also enhanced making busin

Connect your telecom operations—from the network to the customer—on a single platform. Simplify service delivery with insights to take proactive action.

Powered by gamifcation & AI, Kaizo transforms performance management for customer support teams. We empower teams to boost productivity and improve service quality.

NovelVox CTI connector integrates your telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core ap

HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, and robust decision network architecture (DNA). HelpTree follows a decision tree approach where appropriate content (article, video, troubleshooting steps) are mapped to each step of the decision tree. This step-by-step guided methodology helps consultants troubleshoot customer issues in a structured manner. AI Assistant - an advanced feature powered by Azure OpenAI GPT that provides instan

Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human

EmberQA is an AI-powered quality assurance platform built for call centers and answering services that want to elevate customer experience while reducing manual QA work. Traditional QA methods review less than 1% of calls, leaving coaching opportunities, compliance risks, and performance insights hidden. EmberQA solves this by automatically pulling in call recordings from your existing phone system and using AI to review 100% of calls in minutes, against your own QA rubric. With EmberQA, every

Osparna's platform enables Private Equity Firms, Family Offices, Venture Capital and Angel Investors to make better decisions by applying a decision sciences approach to evaluating potential opportunities using their criteria.

Precis is now one of the leading digital marketing agencies in Europe. Our task is to raise the performance of data-driven marketing. This we achieve by applying deep product knowledge, data science and proprietary technology.

AgroSense changes the technology of plant growing. It combines the precision soil state measurements and insect presence observations with the latest science results of irrigation and fertilization control, thus improving the farming technology.

helps you find skill specific, pre vetted Engineers & Analysts for Data Science, Analytics, Data Engineering, Deep Learning & AI across any industry vertical & role.

IFI CLAIMS Direct is a a global patent database and web service for application developers, data scientists, and product managers which is used in industries including investment services, life science companies, and intellectual property.

Locally installed SWAAGA automates use of AWS DataSync, making transfer and management of science data fast, automated and secure. Why is using local triggers important for effective data transfer protocols

UsefulBI Corporation is a company that specializes in data engineering, data science, AI/ML, and business intelligence . They aim to empower businesses to make astute decisions by integrating data insights and cutting-edge AI technologies .

Siegel+Gale is a global brand strategy, design and experience firm. Using facts, intuition and creativity, we blend science with art, unlocking the power of simplicity to help organizations realize their full potential.

Professional services company specializing in health and social sciences composed of a group of counselors and specialized consultants who since 2000 have taught courses, masters and experts accredited by universities, scoring and scoring in bags and scales.

Research Pathfinder is an online marketplace where researchers hire freelancers to launch projects on time and avoid delays. By simplifying contracts and payments, it creates a faster, more flexible way to staff research and move science forward.