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Kaizo

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10 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2018
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Kaizo Reviews

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Izabela G.
IG
Izabela G.
Quality & Knowledge Ops Leader | AI-Driven Support Quality | Global Support Teams
09/22/2026
Validated Reviewer
Review source: Organic

Powerful, Easy-to-Use with Smooth Onboarding Support

The depth and usefulness of the insights Kaizo provides really stand out, especially considering how easy the platform is to use. On top of that, the team's support made onboarding smooth and straightforward.
Cindy K.
CK
Cindy K.
Senior Quality BI & UX Developer at Indeed
09/22/2026
Validated Reviewer
Review source: Organic

Great Layout and Features!

The layout and features! All different options are available in Kaizo
Ivanna D.
ID
Ivanna D.
Service Delivery Lead in BetCare
09/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Kaizo Helps Us Pinpoint the Most Important Cases Fast

The best thing I love about Kaizo is that it helps us pinpoint the cases that need our attention. Instead of having the full team go through chats one by one, it allows us to focus our attention on the most important cases and areas that actually require review.

About

Contact

HQ Location:
Amsterdam, NL

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What is Kaizo?

Kaizo is a platform designed to enhance the performance and efficiency of customer support teams. Utilizing gamification techniques, Kaizo aims to motivate support agents by setting clear goals and providing real-time feedback, which helps in improving productivity and engagement. The platform offers tools for performance analytics, skill development, and team-building activities, thereby fostering a more dynamic and results-driven work environment. Kaizo primarily serves customer support teams looking to optimize their operations and deliver better service experiences.

Details

Year Founded
2018
Website
kaizo.com