Products

HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, and robust decision network architecture (DNA). HelpTree follows a decision tree approach where appropriate content (article, video, troubleshooting steps) are mapped to each step of the decision tree. This step-by-step guided methodology helps consultants troubleshoot customer issues in a structured manner. AI Assistant - an advanced feature powered by Azure OpenAI GPT that provides instan

Chat Pandas is a subsidiary of Live Chat World Wide. Chat Pandas are a leading BPO, working with clients across the globe in a number of sectors, from SaaS to Travel and Tourism, delivering tailored customer experiences. Chat Pandas offers up to tier 3 customer support, detailed technical support, inside sales, live chat, email ticketing and phone support.

Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human

EmberQA is an AI-powered quality assurance platform built for call centers and answering services that want to elevate customer experience while reducing manual QA work. Traditional QA methods review less than 1% of calls, leaving coaching opportunities, compliance risks, and performance insights hidden. EmberQA solves this by automatically pulling in call recordings from your existing phone system and using AI to review 100% of calls in minutes, against your own QA rubric. With EmberQA, every

Securence is a provider of email filtering (anti spam filter, antivirus software) software that includes email protection and security services for small business, enterprises, educational, and government institutions worldwide. The companys solution helps protect companies and their employees by scanning email and eliminating threats, such as viruses, worms, malicious content and attachments, and other junk mail before reaching the end user.

Manage your company's complete electronic communications history. This includes emails, attachments, files, calendar entries, faxes, and SMS (text) and voice messages sent via email.

GoSurvey is the real time tool for measuring customer experience.

Wireless Private Network securely extends your apps and resources where your employees and devices need them. It helps boost productivity with access to critical tools and data. And it gives your business a secure foundation for adopting new wireless platforms and technologies.

Provision offers an enterprise information archiving solution designed for businesses, government agencies and other organizations.

Improve your workflow with our ultra fast solution for convenient file search: UltraSearch Professional is available now! The must-have Windows Search alternative reduces your waiting time to an absolute minimum as it shows you the first results while you are still typing. Take advantage as you search for files not only on hard disks but also on network drives. Flexibly individualize your search with your own search parameters to make the process even faster and more comfortable. Benefit from U

Our powerful cloud-based software platform, Harmoni, is purpose-built for market research data. Harmoni is a true' data-to-decision-making' solution from data processing to analysis, reporting, visualization, dashboards, distribution, and data alerts. With three decades of experience partnering with corporate insights teams, we have data experts who can help you with insights discovery, analysis, visualization and reporting.

Sekker allows you to collect customer reviews in a fun, fast, and intuitive way. Select your desired survey: NPS, CES, CSAT, CES, Stars, Thumbs, Smiley, PMF, ENPS. Select your desired sharing method: Link, Email, QR, In-App Embedded. Collect valuable feedback and analyze it via our smart dashboard with real-time capabilities, detailed metrics, and advanced filtering options. We allow sharing your survey insights at any time with your team members or boss via smart share links.

User-friendly and privacy-friendly bot protection for the internet Organizations of all sizes—from startups to large enterprises—use Friendly Captcha to protect their websites and online services from spam and abuse. Friendly Captcha is easy to use and respects your user’s privacy.

Daily, capture instantly many customer feedback. A survey scale from 1 to 5 represented by 5 Icons is used to measure the Satisfaction and Experience of your customers during their visits in your business.

Private search engine that helps businesses using multiple applications to connect and manage business data via a single platform.

Oracle Hierarchical Storage Manager (Oracle HSM) software efficiently optimizes and manages your archive tiered storage from on premises to cloud, reducing costs and ensuring long-term access.

FAMOC is designed to be a reliable and versatile enterprise mobility management solution.

A flexible, end-to-end insight platform

Gather in-app user feedback for free Available on websites, iOS, and Android.

Yippy's Enterprise Search Technology Deliver Business Critical Information Knowing what data exists and where is the first step to a secure enterprise.