Products

Serbliss.at is an online customer assistant. Serbliss.at is a central hub for customers to receive efficient and stress-free customer service. It connects customers quickly and easily with the right service contacts, provides helpful guides, and offers efficient tools to ensure customer requests are handled professionally and reliably. • Save time: No more tedious searches for contact information or repeating your issue multiple times. • Save money: Streamlined processes ensure problems are re

Hirundin helps design, marketing, UX and product teams show value and make better decisions about where to spend time. Hirundin makes it easy to plan, organize and share creative strategy, and tie it to customer insight and research data. We designed a suite of tools which radically improve how you think about what you build, ensuring you only create work with provable value, cut the amount of reporting you do, automatically log your thinking, and show value to stakeholders all the way through

We will teach you the fundamental skills for effective Customer Success Managers. Become a champion for your customers!

PenTest Profile is a comprehensive penetration testing solution designed to help organizations identify, assess, and remediate security vulnerabilities within their IT infrastructure. By simulating real-world attacks, it provides valuable insights into potential weaknesses, enabling businesses to strengthen their defenses against cyber threats. Key Features and Functionality: - Network Penetration Testing: Conducts thorough assessments of internal, external, and wireless networks to uncover vu

A Customer Value Optimization (CVO) platform that serves as an unique source of truth about your Customer Value. Reveal will help you create personalized customer experiences within your store that can ultimately empower you to retain your customers more and make smarter decisions regarding your acquisitions. Reveal is integrated with Shopify and plans to become one of the best Shopify apps on its niche. REVEAL’s RFM tool will provide you with powerful insights into your Customer Buying B

Droxy allows you to create customer facing AI agents that know everything about your business and can talk to your customers in your brand's voice. These agents can handle a wide range of customer inquiries across various channels, qualify leads, book appointments, and respond to complex customer questions about your products and services. They are easy to build, manage, monitor and scale - you can have an agent ready in minutes! For agents' knowledge, we support data sources like websites, PDF

Customer Journey Analytics B2B Edition offers comprehensive, cross-channel analysis at every level — including individual, buying group, account, and opportunity — so you get actionable insights from across the complete B2B lifecycle.

NGage 360 is a no-code AI automation platform that enables businesses to deploy intelligent, multilingual agents for customer support and internal workflow automation. These agents integrate with existing systems, learn from business data, and operate 24/7 to handle inquiries, schedule tasks, and retrieve information across chat and voice. With support for over 90 languages, lead capture tools, and customizable workflows, NGage 360 helps businesses reduce support costs, boost productivity, and d

Website visitors can leave comments and feedback through Fiidbakk widget. Open canvas commenting allows users to leave feedback where it matters the most. This gives website or web app owners clear insights for real improvement

WhatsApp Chat Button, WhatsApp Chat Widget, WhatsApp Button WhatsApp chat button is a clickable element on your website that allows visitors to instantly start a WhatsApp chat with you. Usually, it appears as a small floating button on the corner of your web pages with the WhatsApp logo. Having a chat button or chat widget allows you to also enable a live chat experience with your website visitors and customers.

Vitality Index is the strategic account health platform built for B2B sales leaders who are done finding out their best accounts were at risk after it was too late. Most enterprise sales teams can tell you what's in their pipeline. Very few can tell you whether the partnerships underneath that pipeline are healthy, growing, or quietly hollowing out. Vitality Index fills that gap. HOW IT WORKS: Sales reps assess each strategic account across 21 Vitality Drivers — organized into 7 domains includ

Elba is Kolsetu's AI workforce for healthcare, insurance, financial services, and the public sector.

Agentic AI for Ecommerce Retention

CQI is revolutionizing how companies manage and engage with their customer base, merging CX signals with operational events to deliver Verified CX. The company's solutions surface root causes of dissatisfaction and enable proactive action to resolve potential customer friction early. Going beyond simple sentiment analysis, CQI identifies misalignment early, guiding teams or triggering system actions before it affects the customer relationship. CQI’s services are geared toward organizations look

TuringText is an enterprise Customer Communications Management (CCM) platform designed for high-volume document generation, multilingual content delivery, and regulatory compliance. It enables organizations to automate complex document workflows, manage structured layouts across languages, and ensure accuracy through integrated validation.

ChurnGuard connects your existing tools (billing, usage, database, support, mail,..) to detect churn risk early, highlights them on a single dashboard, then tells you exactly what to do to retain them. Reduce your churn, boost your retention, save your MRR.

Customer support platform

PulseQA helps SaaS support and customer success teams turn conversations into QA insights, churn signals, and retention intelligence. Monitor support quality, detect customer risk earlier, and unify Support + CS workflows in one platform.

Bangwo8 Product Description Bangwo8 is a customer service and after-sales service management platform designed to help service teams manage customer requests, tickets, work orders, follow-ups, and service processes in one centralized system. For companies that handle customer support, technical service, repair, maintenance, installation, warranty, or field-service operations, Bangwo8 helps replace scattered communication across phone calls, chat groups, spreadsheets, and manual records with a s

AirChannel.ai brings WhatsApp, Email, IMAP, and Outlook into one clean inbox so your team can focus on customers instead of chasing messages across platforms. Whether you run a small support team or a large sales operation, AirChannel gives you the structure to work faster and serve better.