Products

EchoApp is a full-stack, all-in-one communication engine. Enabling a seamless experience to connect with your customers.

Entra ID Attributes Sync for Jira is a powerful integration tool designed to synchronize user attributes from Microsoft Entra ID with Jira Software and Jira Service Management. This synchronization ensures that user data within Jira remains accurate and up-to-date, enhancing collaboration and streamlining workflows. By automatically populating Jira custom fields with relevant user information, the app reduces manual data entry, minimizes errors, and improves reporting capabilities. Key Feature

Serbliss.at is an online customer assistant. Serbliss.at is a central hub for customers to receive efficient and stress-free customer service. It connects customers quickly and easily with the right service contacts, provides helpful guides, and offers efficient tools to ensure customer requests are handled professionally and reliably. • Save time: No more tedious searches for contact information or repeating your issue multiple times. • Save money: Streamlined processes ensure problems are re

WhatsApp Chat Button, WhatsApp Chat Widget, WhatsApp Button WhatsApp chat button is a clickable element on your website that allows visitors to instantly start a WhatsApp chat with you. Usually, it appears as a small floating button on the corner of your web pages with the WhatsApp logo. Having a chat button or chat widget allows you to also enable a live chat experience with your website visitors and customers.

Simpu is a comprehensive customer communication platform designed to transform the way you connect with your customers. Our best-in-class shared inbox brings together all the channels that matter to your customers, providing a unified, collaborative view. Simpu's intuitive live chat widget allows for real-time engagement, while our state-of-the-art chatbots automate and personalize customer interactions, offering a uniquely tailored experience. Simpu also revolutionizes customer support by inte

AI-powered call center automation platform designed specifically for telecom companies and ISPs. QueSee analyzes 100% of customer calls and text communication using telecom-specific AI to provide proactive churn prediction, automated Layer 1 support, and real-time customer experience monitoring. Early customers report being "glued to it more than I should be - it's a window into exactly what's going on," with agents and managers using it daily as their first tool after vacations to catch up i

Our AI agents can increase your business onboarding speed x10. They extract data from hundreds of global open sources, collect missing documents (e.g., shareholder registers, formation documents, or directors' IDs) directly from your customers, read and analyze them on the fly, request clarifications, and enable instant onboarding decisions. The solution is available either as modular components (integrated into your existing flow) or as a full end-to-end platform.

The Landis Attendant Console for Microsoft Teams is a powerful receptionist console designed to streamline call management and enhance productivity. Seamlessly integrated with Microsoft Teams, it enables effortless call handling with features like 1-click call transfers, customizable keyboard shortcuts, and multiple transfer options. Operators can view real-time Teams presence statuses, add notes, and set advanced email or chat call-back reminders for follow-ups. Compatible with any Microsoft Te

ChurnGuard connects your existing tools (billing, usage, database, support, mail,..) to detect churn risk early, highlights them on a single dashboard, then tells you exactly what to do to retain them. Reduce your churn, boost your retention, save your MRR.

Customer support platform

TuringText is an enterprise Customer Communications Management (CCM) platform designed for high-volume document generation, multilingual content delivery, and regulatory compliance. It enables organizations to automate complex document workflows, manage structured layouts across languages, and ensure accuracy through integrated validation.

CQI is revolutionizing how companies manage and engage with their customer base, merging CX signals with operational events to deliver Verified CX. The company's solutions surface root causes of dissatisfaction and enable proactive action to resolve potential customer friction early. Going beyond simple sentiment analysis, CQI identifies misalignment early, guiding teams or triggering system actions before it affects the customer relationship. CQI’s services are geared toward organizations look

Agentic AI for Ecommerce Retention

Vitality Index is the strategic account health platform built for B2B sales leaders who are done finding out their best accounts were at risk after it was too late. Most enterprise sales teams can tell you what's in their pipeline. Very few can tell you whether the partnerships underneath that pipeline are healthy, growing, or quietly hollowing out. Vitality Index fills that gap. HOW IT WORKS: Sales reps assess each strategic account across 21 Vitality Drivers — organized into 7 domains includ

Elba is Kolsetu's AI workforce for healthcare, insurance, financial services, and the public sector.

Content Composer is Hyland’s flagship CCM solution. Content Composer helps organizations increase engagement with external parties by enabling automated, rule-based correspondence for a variety of communication needs ranging from simple to complex, including larger batch processing. Featuring omnichannel delivery and robust output management, Content Composer allows organizations to deliver content and communications at the time and in the format customers require. Designed to integrate with ent

LinkLive is the leading, AI-enabled communications and contact center platform, trusted by thousands of the world’s most highly secure organizations to deliver cloud-based contact center as a service (CCaaS), digital customer service (DCS), and enterprise communications. With over 1,100 happy clients, LinkLive is dedicated to creating compelling experiences, optimizing agent performance, and ensuring compliant communications for enterprise users by transforming conversations to efficiently suppo

Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.

ManyFace is a cutting-edge AI-driven decision-making support system that empowers humans by providing personalized expertise and guidance at an affordable cost. This innovative solution enables organizations to make informed decisions, improve operational efficiency, and drive transformation through human-like conversations. Data Security: ManyFace ensures the highest level of data security, storing all data on-premises within the organization's existing infrastructure. This approach eliminates

AI-solution that helps B2B SaaS companies become #1 on the buyer shortlist.