Zuora Reviews & Product Details

Zuora provides strong flexibility in managing subscription billing and revenue recognition. Its automation features reduce manual work, and the platform scales well as the business grows. I particularly like how easily different pricing models can be configured, which helps adapt to changing customer needs. The reporting and dashboards also give good visibility into financial performance. Review collected by and hosted on G2.com.

The system can feel complex at times, especially during setup or when making configuration changes. Some processes require multiple steps that could be simplified. The user interface, while functional, is not always intuitive and can take time to learn. Additionally, support response times can sometimes be slower than expected for urgent issues. Review collected by and hosted on G2.com.

Zuora is pretty straightforward once you get the hang of it, and the customer support team has been super helpful whenever I’ve had questions. Review collected by and hosted on G2.com.

It was a bit tough to learn at first—the system felt overwhelming in the beginning—but it gets much easier with time. Review collected by and hosted on G2.com.

I like that it centralizes subscription management and billing in one place, saving time and currently quite a few errors, and it is quite flexible for handling various business models. Review collected by and hosted on G2.com.

What I might not like so much is that it can take a while to load certain reports, at least that's what has happened to me. Review collected by and hosted on G2.com.

The flexible pricing models is the best thing about Zuora. Being able to support multi faceted pricing plans and renewals without a lot of manual work is what stands out. The dashboards and reporting capabilities give good visibility into metrics and KPIs. Overall the tool has highly automated the work done by analytics team and automated it and hence we are more efficient in our day to day work. Review collected by and hosted on G2.com.

Like any new software, Zuora can be overwhelming. It has kind of a steep learning curve. some of UI isn't very intuitive so if you haven't worked with complex saas systems before you might struggle. Because of many custom integrations, our use case took more developer time than expected. The cost is high as well. Review collected by and hosted on G2.com.

How it takes the stress out of managing subscriptions. The billing is accurate, the automation saves us hours, and the reporting gives us real insights without needing a data team. It’s just made everything smoother. Review collected by and hosted on G2.com.

The learning and adaptability curve takes time, especially with the more advanced features and some customizations. Review collected by and hosted on G2.com.

I like that Zuora lets us automate recurring billing, handle different plans and currencies, and make customer upgrades or downgrades easily. The financial reports are also very useful to track recurring revenue. Review collected by and hosted on G2.com.

It can be a bit complex at the beginning, but once you get used to it, it saves a lot of time and reduces billing errors. Review collected by and hosted on G2.com.

Zuora is Enterprise application is easy to use and track the order and assets of product ingrtated with other cpq tools Review collected by and hosted on G2.com.

more feature need to configure the products Review collected by and hosted on G2.com.

The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previous page without closing what you are viewing. Review collected by and hosted on G2.com.

The menu on the left, I never use it, it takes you out of the Account you are looking at and exits you completely. I wish I had more access to the payment details, not just "Processed", "Posted", and "Error", but this might be the settings of my profile by the company. Review collected by and hosted on G2.com.

* A single platform for all accounting and finance for a product

* Friendly interface and easy to learn

* Each sub category for accounts, billing and payments as well as integrated reporting Review collected by and hosted on G2.com.

* The problem is in automation of exporting invoices to ERP like Nav Review collected by and hosted on G2.com.

the UI, that pretty easy to use and business applications is also easy Review collected by and hosted on G2.com.

i don't like the new update, the user interface change Review collected by and hosted on G2.com.