Link copied to clipboard # TeamViewer vs Zoho Assist Comparison - What are their main differences? Share [ Export ](/compare/teamviewer/zoho-assist/export.csv) TeamViewerZoho Assist[+ Add Product](#) Reviews **TeamViewer** [ 4.5/5(4,201) ](https://www.g2.com/products/teamviewer/reviews#reviews) **Zoho Assist** [ 4.7/5(748) ](https://www.g2.com/products/zoho-assist/reviews#reviews) Pricing **TeamViewer** Free Trial **Starting at $24.90** · Remote Access **Zoho Assist** Free Trial **$0** 1 Remote Support Technician and 5 Unattended Computers · Free Edition (free plan, free forever) **Pricing Insights** from reviews Time to Implement **TeamViewer** 1 month Based on 167 responses **Zoho Assist** \<1 monthFaster Based on 99 responses Return on Investment **TeamViewer** 15 months Based on 135 responses **Zoho Assist** 6 months9 months sooner Based on 93 responses Perceived Cost **TeamViewer** $$$$$ **Zoho Assist** $$$$$ Average Discount **TeamViewer** 9%1% more **Zoho Assist** 8% ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **TeamViewer** [ Ease of Use (518) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)[ Remote Access (424) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)[ Connection Issues (180) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)[ Connectivity Issues (146) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews) **Zoho Assist** [ Ease of Use (138) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1835197&qs=pros-and-cons#reviews)[ Remote Access (96) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1840255&qs=pros-and-cons#reviews)[ Remote Access Issues (30) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1841179&qs=pros-and-cons#reviews)[ Feature Limitations (21) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1837502&qs=pros-and-cons#reviews) Integrations **TeamViewer** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f8de3d081705fda9583da1def223b23e/o-weel-software-acmp.jpg "Product Avatar Image") AcMP ](https://www.g2.com/products/o-weel-software-acmp/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image") Action1 ](https://www.g2.com/products/action1/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk ](https://www.g2.com/products/anydesk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_21ba85431d1a5379fd6bacced6dfb1ae/apptec-enterprise-mobile-manager.png "Product Avatar Image") AppTec Enterprise Mobile... ](https://www.g2.com/products/apptec-enterprise-mobile-manager/reviews)[ View all ](https://www.g2.com/products/teamviewer/integrations) **Zoho Assist** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e6b2b13afd514ead5fa39d91ef608cc/bigin-by-zoho-crm.png "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2cb8851bb37b5b07e91457db66d3632e/freepbx.png "Product Avatar Image") FreePBX ](https://www.g2.com/products/freepbx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/zoho-assist/integrations) Screenshots **TeamViewer** ![TeamViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214366/product-teamviewer-remote-support-overview.png) **Zoho Assist** ![Zoho Assist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1716999/Artboard-1-_2_.png) Ratings Meets Requirements **TeamViewer** 9.1 9.13,124 **Zoho Assist** 9.3 9.3617 Ease of Use **TeamViewer** 9.1 9.13,567 **Zoho Assist** 9.3 9.3633 Ease of Setup **TeamViewer** 9.1 9.11,100 **Zoho Assist** 9.3 9.3549 Ease of Admin **TeamViewer** 8.9 8.9714 **Zoho Assist** 9.3 9.3442 Quality of Support **TeamViewer** 8.6 8.62,749 **Zoho Assist** 9.0 9.0517 Has the product been a good partner in doing business? **TeamViewer** 8.6 8.6669 **Zoho Assist** 9.2 9.2426 Product Direction (% positive) **TeamViewer** 8.7 8.73,004 **Zoho Assist** 9.4 9.4595 Features Screen Sharing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) 8.7 1,089 7.7 54 Presenter Tools Live Preview 8.9(won by 1.3) 868 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 45 Notifications Blocker 8.5(won by 1.6) 787 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 43 Remote Control 9.2(won by 0.7) 955 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 44 Switch Presenter 8.8(won by 1.0) 835 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 43 Conferencing Options Group Live Chat 8.7(won by 0.9) 799 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 44 Audio Conferencing 8.8(won by 1.3) 813 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 46 Video Conferencing 8.7(won by 1.3) 799 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 46 Video Streaming Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Conferencing Not enough data Not enough data Application Tools Password Protection 8.9(won by 0.8) 872 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 40 Video Call Recording 8.9(won by 1.1) 826 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 42 In-Browser Application 8.7 807 | Verified 8.8(won by 0.1) 47 Screen Recording Not enough data Not enough data On-Demand Recording Not enough data Not enough data Agentic AI - Screen Sharing Decision Making 8.1(won by 1.8) 43 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.3 22 Additional Functionality Document Storage Not enough data Not enough data Chat/Messaging Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Presentation Streaming Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Screen Capture Not enough data Not enough data Calendar Management Not enough data Not enough data Multi-Participant Screen Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Brainstorming Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Calendar Sync Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Desktop/Browser Sharing Not enough data Not enough data Email Management Not enough data Not enough data Meeting Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Screen Mirroring Not enough data Not enough data Annotations Not enough data Not enough data Generative AI Not enough data Not enough data Whiteboard Not enough data Not enough data Targeted/Locked Screen Sharing Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data File Management Not enough data Not enough data Mobile Screen Sharing Not enough data Not enough data Video Management Not enough data Not enough data User Management Not enough data Not enough data Real Time Screen Sharing Not enough data Not enough data CRM Not enough data Not enough data Presenter Control Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data SSL Security Not enough data Not enough data Video Support Not enough data Not enough data Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Availability Indicator Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Data Import/Export Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 9.0 805 8.5 316 Administration Screen Sharing 9.3(tied score) 687 9.3(tied score) 252 File Sharing 9.1(won by 0.5) 579 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 202 Session Recording 8.9(won by 0.6) 487 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 174 Unattended Remote Access 9.1 581 9.4(won by 0.3) 244 Multi - Session Handling 8.9(won by 0.3) 504 8.6 182 Multi-Monitor Support 8.9(won by 0.2) 511 8.7 188 Maintenance Remote Reboot 9.0(won by 0.4) 504 8.6 186 Remote Printing 8.9(won by 0.6) 466 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 165 Communication Text Chat 9.0(won by 0.5) 501 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 183 VoIP 8.6(won by 1.3) 444 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 147 Video Conference Call 8.7(won by 1.6) 450 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 149 Screen Annotations 8.8(won by 1.0) 463 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 149 Security Data Encryption 9.1(won by 0.3) 489 8.8 165 Compliance 9.0(won by 0.3) 464 8.7 153 Device Support Mobile Device Access 8.9(won by 0.6) 507 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 175 Multi-Platform Support 9.1(won by 0.2) 536 8.9 187 Cross-Platform 9.1(won by 0.3) 532 8.8 175 Video Support Not enough data Not enough data Performance Reporting 8.9(won by 0.5) 475 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 168 Additional Functionality Remote Access/Control 9.4 12 9.7(won by 0.3) 15 Troubleshooting 9.7(won by default) 5 Not enough data Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Single Sign On Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);) 9.3 25 8.8 9 Administration Real Time Assistance 9.3(won by 0.5) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.8 8 Access Control Feature Not Available 8.9(won by default) 9 Web Page Navigation Feature Not Available 8.8(won by default) 8 Security Data Security 9.2(won by 0.4) 22 8.8 8 Data Masking Feature Not Available 8.5(won by default) 8 Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 8.8 1,788 8.5 271 Administration Active Directory Integration 8.7(won by 0.4) 1315 8.3 198 Diagnostics 8.6(won by 0.4) 1303 8.2 199 Session Recording 8.6(won by 0.5) 1290 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 178 Session Transfer 8.7(won by 0.5) 1319 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 178 Unattended Access 8.7 1409 9.2(won by 0.5) 231 (There is a greater than 0.5 difference between this product's rating and its competitors) File Sharing 8.9(won by 0.3) 1476 8.6 211 Usage Information 8.8(won by default) 1395 Feature Not Available Screen Sharing Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Cross-Platform Access 8.9(won by 0.2) 1417 8.7 203 Mobile Device Access 8.7(won by 0.4) 1369 8.3 191 Remote Access/Control 9.1 1539 9.2(won by 0.1) 222 Applications Management 8.7(won by default) 1329 Feature Not Available Communication Management Not enough data Not enough data Multiple Monitor Access Not enough data Not enough data Security Device Enrollment 8.7(won by 0.3) 1281 8.4 164 Remote Wipe 8.7(won by default) 1191 Feature Not Available Device Management 8.8(won by default) 1341 Feature Not Available Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Print Management Not enough data Not enough data User Management Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Printing Not enough data Not enough data Server Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Desktop Virtualization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Event Logs Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Login Not enough data Not enough data Monitoring Not enough data Not enough data Real-Time Data Not enough data Not enough data Uptime Reporting Not enough data Not enough data Live Chat Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration Tools Not enough data Not enough data Authentication Not enough data Not enough data Real-Time Chat Not enough data Not enough data Diagnostics Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Updates Not enough data Not enough data Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);) 9.1 74 Not enough data Inventory Management - Remote Monitoring & Management (RMM) Device Management 9.4(won by default) 54 Not enough data Asset Management 9.4(won by default) 13 Not enough data ITIL Policy Compliance 9.2(won by default) 11 Not enough data User Management Not enough data Not enough data Task Management Not enough data Not enough data Issue Management Not enough data Not enough data Mobile Device Management Not enough data Not enough data Monitoring and Management Remote Monitoring 9.3(won by default) 55 Not enough data Asset Tracking 9.3(won by default) 53 Not enough data Application Deployment 9.0(won by default) 55 Not enough data Patch Management 9.2(won by default) 54 Not enough data Asset Tracking 9.3(won by default) 12 Not enough data Deployment Management Not enough data Not enough data Policy Management Not enough data Not enough data Configuration Management Not enough data Not enough data IT Incident Management Not enough data Not enough data Remediation Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Compliance Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Help Desk Management Not enough data Not enough data Inventory Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Vendor Management Not enough data Not enough data Network Monitoring Not enough data Not enough data Server Monitoring Not enough data Not enough data Server Monitoring Not enough data Not enough data Network Monitoring Not enough data Not enough data IT Operations & Workflow - Remote Monitoring & Management (RMM) Workflow Management 8.8(won by default) 14 Not enough data Service Management Remote Access 9.6(won by default) 65 Not enough data Service Management (Issue Prioritization) 9.6(won by default) 12 Not enough data Ticketing 8.3(won by default) 12 Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Agentic AI - Remote Monitoring & Management (RMM) Autonomous Task Execution 8.7(won by default) 13 Not enough data Multi-step Planning 9.0(won by default) 13 Not enough data Cross-system Integration 9.0(won by default) 13 Not enough data Adaptive Learning 8.7(won by default) 13 Not enough data Natural Language Interaction 9.0(won by default) 13 Not enough data Proactive Assistance 9.0(won by default) 13 Not enough data Decision Making 9.2(won by default) 14 Not enough data Third-Party Integrations Not enough data Not enough data Active Directory Integration Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Build Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Scheduling Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Dashboard Not enough data Not enough data Endpoint Protection Not enough data Not enough data API Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Anti Virus Not enough data Not enough data Security Tools Not enough data Not enough data Performance Metrics Not enough data Not enough data Event Logs Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Backup and Recovery Not enough data Not enough data CRM Not enough data Not enough data Real-Time Updates Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Reports Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data Automatic Backup Not enough data Not enough data Device Auto Discovery Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data For MSPs Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-time Alerts Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Data Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Network Security Not enough data Not enough data Uptime Reporting Not enough data Not enough data Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);) 9.8 6 Not enough data Scope Endpoint Inclusiveness 10.0(won by default) 5 Not enough data Multi-OS Support 10.0(won by default) 5 Not enough data Security Reporting and Alerts 10.0(won by default) 5 Not enough data Endpoint Protection 9.3(won by default) 5 Not enough data Remote Wiping 9.7(won by default) 5 Not enough data Management Device Enrollment 9.7(won by default) 5 Not enough data Device Configuration 9.7(won by default) 5 Not enough data Device Compliance 9.7(won by default) 5 Not enough data Usage Information 10.0(won by default) 5 Not enough data Data Separation 10.0(won by default) 5 Not enough data Agentic AI - Unified Endpoint Management (UEM) Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Mobile Content Management Not enough data Not enough data Generative AI Not enough data Not enough data Remote Access & Monitoring Not enough data Not enough data Deployment Management Not enough data Not enough data Policy Management Not enough data Not enough data Patch Management Not enough data Not enough data Encryption Not enough data Not enough data Compliance Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data BYOD Management Not enough data Not enough data AI Copilot Not enough data Not enough data Mobile Device Management Not enough data Not enough data Endpoint Management Not enough data Not enough data App Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);) 9.3 23 Not enough data Functionality Performance Monitoring 9.4(won by default) 20 Not enough data Alerting 9.4(won by default) 19 Not enough data Improvement Suggestions 9.2(won by default) 21 Not enough data Multi-Network Capability 9.3(won by default) 21 Not enough data Monitoring - Network Monitoring 360-Degree Network Visibility 8.8(won by default) 11 Not enough data Automated Network Discovery 9.4(won by default) 11 Not enough data Real-Time Monitoring 9.5(won by default) 11 Not enough data Bandwidth Monitoring Not enough data Not enough data IP Address Monitoring Not enough data Not enough data Server Monitoring Not enough data Not enough data Multi-Location Monitoring Not enough data Not enough data Management Performance Baseline 9.3(won by default) 20 Not enough data Data Visualization 9.4(won by default) 20 Not enough data Path Analysis 9.3(won by default) 21 Not enough data Real-Time Data Not enough data Not enough data Historical Trend Analysis Not enough data Not enough data Analytics - Network Monitoring Predictive Performance Analytics 9.1(won by default) 11 Not enough data Packet & Flow Analysis 8.9(won by default) 11 Not enough data Security - Network Monitoring Encrypted Data Transmission 9.4(won by default) 11 Not enough data Zero Trust and Identity Management 9.2(won by default) 11 Not enough data Integrated Network Security 9.2(won by default) 11 Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Application Management Not enough data Not enough data Configuration Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data Inventory Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Capacity Management Not enough data Not enough data Change Management Not enough data Not enough data User Management Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Capacity Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Remediation Management Not enough data Not enough data Network Resource Management Not enough data Not enough data Patch Management Not enough data Not enough data Network Performance - Network Monitoring Dynamic Network Optimization 9.1(won by default) 11 Not enough data Automated Tasks Routing 9.5(won by default) 11 Not enough data AI Automation - Network Monitoring Machine Learning-Based Anomaly Detection 9.3(won by default) 10 Not enough data Self-Healing Networks 9.4(won by default) 11 Not enough data Predictive Network Maintenance 9.4(won by default) 11 Not enough data Agentic AI - Network Monitoring Autonomous Task Execution 9.3(won by default) 10 Not enough data Multi-step Planning 9.7(won by default) 10 Not enough data Cross-system Integration 9.7(won by default) 10 Not enough data Adaptive Learning 9.7(won by default) 10 Not enough data Natural Language Interaction 9.5(won by default) 10 Not enough data Proactive Assistance 9.5(won by default) 11 Not enough data Decision Making 9.4(won by default) 11 Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Generative AI Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data Configurable Workflow Not enough data Not enough data Data Extraction Not enough data Not enough data Risk Assessment Not enough data Not enough data Charting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Self-Updating Maps Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Dependency Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Connectors Not enough data Not enough data Drag & Drop Not enough data Not enough data Map Exporting Not enough data Not enough data API Not enough data Not enough data Color Codes/Icons Not enough data Not enough data Uptime Reporting Not enough data Not enough data Document Storage Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Event Logs Not enough data Not enough data Customizable Reports Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Downtime Tracking Not enough data Not enough data Threshold Alerts Not enough data Not enough data Simple Network Management Protocol (SNMP) Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Troubleshooting Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Network Mapping Not enough data Not enough data Performance Metrics Not enough data Not enough data Dashboard Not enough data Not enough data Search/Filter Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Virtualization Not enough data Not enough data Baseline Manager Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Mobile Alerts Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Bug/Issue Capture Not enough data Not enough data Mobile Network Troubleshooting Not enough data Not enough data Issue Auditing Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Email Alerts Not enough data Not enough data Anti Virus Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Remote Access/Control Not enough data Not enough data Workflow Automation Not enough data Not enough data IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) 7.9 35 Not enough data Asset Inventory Hardware Asset Inventory 8.3(won by default) 23 Not enough data Software Asset Inventory 8.2(won by default) 23 Not enough data Cloud Asset Inventory 8.3(won by default) 22 Not enough data Mobile Asset Inventory 7.1(won by default) 21 Not enough data Asset Discovery 8.3(won by default) 23 Not enough data Generative AI AI Text Generation 7.7(won by default) 18 Not enough data AI Text Generation 7.6(won by default) 18 Not enough data Generative AI Not enough data Not enough data Agentic AI - IT Asset Management Autonomous Task Execution 7.7(won by default) 13 Not enough data Multi-step Planning 7.7(won by default) 13 Not enough data Cross-system Integration 7.9(won by default) 13 Not enough data Adaptive Learning 7.4(won by default) 13 Not enough data Natural Language Interaction 7.6(won by default) 13 Not enough data Proactive Assistance 8.0(won by default) 14 Not enough data Decision Making 7.6(won by default) 13 Not enough data Management Central Dashboard 9.1(won by default) 25 Not enough data Asset Policy Management 8.5(won by default) 26 Not enough data Risk Management 8.2(won by default) 19 Not enough data Integrations 7.4(won by default) 21 Not enough data User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Requisition Management Not enough data Not enough data Inventory Management Not enough data Not enough data Email Management Not enough data Not enough data Maintenance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Problem Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Supplier Management Not enough data Not enough data Procurement Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Task Management Not enough data Not enough data Change Management Not enough data Not enough data Incident Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Audit Management Not enough data Not enough data Configuration Management Not enough data Not enough data Additional Functionality Cost Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Fields Not enough data Not enough data Data Import/Export Not enough data Not enough data Asset Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Customizable Forms Not enough data Not enough data Compliance Tracking Not enough data Not enough data Data Visualization Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Reports Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) 9.3 145 Not enough data ServiceNow Apps ServiceNow Integration 9.3(won by default) 131 Not enough data Value 9.3(won by default) 131 Not enough data Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data AR Collaboration Tools[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 9.9 5 Not enough data Remote Support Video chat 10.0(won by default) 5 Not enough data Live text chat 10.0(won by default) 5 Not enough data Ticket submitting 9.3(won by default) 5 Not enough data Hardware Integration Mobile phones 10.0(won by default) 5 Not enough data AR glasses 9.7(won by default) 5 Not enough data Tablets 10.0(won by default) 5 Not enough data Content Guided content 10.0(won by default) 5 Not enough data Content management 10.0(won by default) 5 Not enough data AR annotations 9.7(won by default) 5 Not enough data Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);) 8.8 38 Not enough data Platform - Mobile Device Management (MDM) Regulation Compliant 8.7(won by default) 29 Not enough data Operating System Multi-Systems Support 9.4(won by default) 34 Not enough data Apple Support 9.1(won by default) 29 Not enough data Android Support 8.8(won by default) 33 Not enough data Management Applicatons Management 8.8(won by default) 30 Not enough data Applications Consolidation 8.5(won by default) 30 Not enough data Whitelist 8.9(won by default) 28 Not enough data Blacklist 8.5(won by default) 28 Not enough data Usage Information 8.8(won by default) 30 Not enough data Mobile Device Management Not enough data Not enough data Lockdown Management Not enough data Not enough data Endpoint Management Not enough data Not enough data User Session Management Not enough data Not enough data Content Management Not enough data Not enough data Patch Management Not enough data Not enough data Task Management Not enough data Not enough data Mobile Content Management Not enough data Not enough data Security Management Not enough data Not enough data Audit Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Data Management Not enough data Not enough data Policy Management Not enough data Not enough data Compliance Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Inventory Management Not enough data Not enough data Software Management Not enough data Not enough data Deployment Management Not enough data Not enough data Security Remote Wipe 8.7(won by default) 29 Not enough data Security 8.9(won by default) 32 Not enough data Agentic AI - Mobile Device Management (MDM) Autonomous Task Execution 9.2(won by default) 6 Not enough data Multi-step Planning 8.9(won by default) 6 Not enough data Cross-system Integration 9.4(won by default) 6 Not enough data Adaptive Learning 8.9(won by default) 6 Not enough data Natural Language Interaction 8.3(won by default) 6 Not enough data Proactive Assistance 8.6(won by default) 6 Not enough data Decision Making 8.3(won by default) 6 Not enough data Third-Party Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Active Directory Integration Not enough data Not enough data Additional Functionality Mobile Access Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Automatic Reset Not enough data Not enough data Onsite Printing Not enough data Not enough data Self Service Portal Not enough data Not enough data Remote Access/Control Not enough data Not enough data For Android Devices Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Digital Signage Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Touch Screen Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Timeout Not enough data Not enough data Multi-app mode Not enough data Not enough data Offline Access Not enough data Not enough data Generative AI Not enough data Not enough data QR Codes Not enough data Not enough data Data Synchronization Not enough data Not enough data Location Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Browsing Restrictions Not enough data Not enough data Customizable User Interface Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data Secure Browsing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Branding Not enough data Not enough data Video Looping Not enough data Not enough data Self Ordering Not enough data Not enough data For iPad Devices Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Single-app mode Not enough data Not enough data Templates Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Ticketing Not enough data Not enough data Order Entry Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Visitor Tracking Not enough data Not enough data Secure Data Storage Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Single Sign On Not enough data Not enough data Enrollments/Onboarding Not enough data Not enough data Automatic User/Device Recognition Not enough data Not enough data API Not enough data Not enough data Kiosk Mode Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Synchronization Scheduling Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Wireless Troubleshooting Not enough data Not enough data Monitoring Not enough data Not enough data Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 9.2 30 Not enough data Analysis Threat Detection 8.9(won by default) 18 Not enough data Platform Unified Communications Platform 9.1(won by default) 21 Not enough data Remote Access 9.2(won by default) 26 Not enough data ITIL Policy Compliance 9.1(won by default) 17 Not enough data Asset Tracking 8.8(won by default) 17 Not enough data IT Knowledge Management 9.6(won by default) 19 Not enough data IT Asset Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Security Endpoint Protection 9.2(won by default) 17 Not enough data Patch Management 9.4(won by default) 16 Not enough data Disaster Recovery 9.2(won by default) 15 Not enough data Service Management 9.7(won by default) 15 Not enough data Workflow Management 9.1(won by default) 15 Not enough data Remote Monitoring & Management Not enough data Not enough data Configuration Management Not enough data Not enough data Task Management Not enough data Not enough data License Management Not enough data Not enough data Capacity Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Incident Management Not enough data Not enough data Agentic AI - Enterprise IT Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Single Sign On Not enough data Not enough data Security Tools Not enough data Not enough data Server Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Self Service Portal Not enough data Not enough data Event Logs Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data AI Copilot Not enough data Not enough data IT Reporting Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Issue Auditing Not enough data Not enough data Dashboard Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 10 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data Patch Prioritization Not enough data Not enough data Status Tracking Not enough data Not enough data Audit Management Not enough data Not enough data Network Wide Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Activity Tracking Not enough data Not enough data Policy Management Not enough data Not enough data Remote Update/Installation Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data Automatic Patch Deployment Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customization Not enough data Not enough data Dashboard Not enough data Not enough data Patch Testing Not enough data Not enough data Support Ticket Management Not enough data Not enough data Automatic Scans Not enough data Not enough data Active Directory Integration Not enough data Not enough data Compliance Management Not enough data Not enough data Application Management Not enough data Not enough data API Not enough data Not enough data Risk Assessment Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Real-Time Updates Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Patch Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Event Logs Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Risk Management Not enough data Not enough data Generative AI Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Compliance Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Certificate Assessment Not enough data Not enough data API Not enough data Not enough data Incident Management Not enough data Not enough data Automated Containment Not enough data Not enough data Real-Time Data Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Policy Management Not enough data Not enough data Asset Discovery Not enough data Not enough data Penetration Testing Not enough data Not enough data Runtime Container Security Not enough data Not enough data Activity Dashboard Not enough data Not enough data Security Auditing Not enough data Not enough data Issue Tracking Not enough data Not enough data Threat Intelligence Not enough data Not enough data Patch Management Not enough data Not enough data Endpoint Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Vulnerability Management Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Vulnerability Assessment Not enough data Not enough data Asset Tagging Not enough data Not enough data Assessment Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Vulnerability/Threat Prioritization Not enough data Not enough data Vulnerability Protection Not enough data Not enough data Risk Assessment Not enough data Not enough data Reporting/Analytics Not enough data Not enough data SQL Injections Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Performance and Reliability Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Remote Video Support[Hide 8 FeaturesShow 8 Features](javascript:void(0);) Not enough data Not enough data Remote Support - Remote Video Support Video Control Not enough data Not enough data Live Feed Not enough data Not enough data Video Interaction Not enough data Not enough data Content - Remote Video Support Content Management Not enough data Not enough data Instruction Not enough data Not enough data Platform - Remote Video Support Omni-channel Not enough data Not enough data Self-Service Not enough data Not enough data Usability Not enough data Not enough data Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Salesforce AppExchange Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - SAP Store Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AWS Marketplace[Hide 3 FeaturesShow 3 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AWS Marketplace Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data System Control Device Control Not enough data Not enough data Web Control Not enough data Not enough data Application Control Not enough data Not enough data Asset Management Not enough data Not enough data System Isolation Not enough data Not enough data Vulnerability Prevention Endpoint Intelligence Not enough data Not enough data Firewall Not enough data Not enough data Malware Detection Not enough data Not enough data Security Management Incident Reports Not enough data Not enough data Security Validation Not enough data Not enough data Compliance Not enough data Not enough data User Insights Reviewers' Company Size [![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews) TeamViewer Small-Business(50 or fewer emp.) 43.4% Mid-Market(51-1000 emp.) 35.9% Enterprise(\> 1000 emp.) 20.7% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Small-Business(50 or fewer emp.) 71.4% Mid-Market(51-1000 emp.) 23.2% Enterprise(\> 1000 emp.) 5.4% Small-Business (50 or fewer emp.) 43.4% 71.4% Mid-Market (51-1000 emp.) 35.9% 23.2% Enterprise (\> 1000 emp.) 20.7% 5.4% Reviewers' Industry [![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews) TeamViewer Information Technology and Services 16.0% Computer Software 10.6% Marketing and Advertising 3.8% Computer & Network Security 3.2% Telecommunications 2.9% Other 63.6% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Information Technology and Services 26.1% Computer & Network Security 7.5% Computer Software 5.6% Retail 2.6% Consulting 2.5% Other 55.7% FAQs ## TeamViewer vs Zoho Assist FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between TeamViewer vs Zoho Assist? Zoho Assist stands out for higher reviewer satisfaction on setup, support, and overall experience, while TeamViewer is noted for its broad feature set and remote access reliability. | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.5/5 (4,154 reviews) | 4.7/5 (719 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.1 | 9.3 | | Quality of Support score | 8.6 | 9.0 | | Top Reviewer-Cited Strength | Ease of Use (517 all-time mentions) | — | ### How do the pricing models of TeamViewer and Zoho Assist compare? Zoho Assist is considered the stronger value, with reviewers consistently citing its affordability and cost-effectiveness over TeamViewer. - **TeamViewer:** In recent reviews, many buyers describe TeamViewer as expensive for small teams, with several noting frustration over pricing and licensing changes. - **Zoho Assist:** Reviewers consistently highlight Zoho Assist as economical, with strong value for small businesses and solopreneurs, and praise its flexible subscription options. - **Switching Reason:** Multiple reviewers mention switching from TeamViewer to Zoho Assist specifically for better pricing and value. ### What are the best alternatives to TeamViewer and Zoho Assist? The top 3 alternatives to TeamViewer and Zoho Assist are NinjaOne, LogMeIn Resolve, and Splashtop Remote Access. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | Placed at the premium end of the market, may not justify cost for small teams | Ease of Use (517 all-time mentions) | | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | Economical, strong value for small businesses | — | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,024 reviews) | Mid-Market | — | — | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | — | | [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) | 4.8/5 (518 reviews) | Small-Business | — | — | ### Which Remote Support features should I prioritize when comparing TeamViewer and Zoho Assist? Buyers should prioritize Ease of Setup, Remote Access, Unattended Access, File Transfer, and Integration capabilities when comparing TeamViewer and Zoho Assist. - **Ease of Setup:** TeamViewer scores 9.1; Zoho Assist scores 9.3. - **Remote Access:** TeamViewer has 428 all-time mentions; Zoho Assist is frequently praised for reliable remote access in recent reviews. - **Unattended Access:** Both products are cited for strong unattended access, with Zoho Assist reviewers highlighting its speed and convenience. - **File Transfer:** TeamViewer has 164 all-time mentions; Zoho Assist reviewers note file transfer as a valued feature. - **Integrations:** Zoho Assist integrates with Zoho CRM; TeamViewer integrates with AnyDesk. ### What are the pros and cons of TeamViewer vs Zoho Assist? TeamViewer’s headline strength is its broad feature set and reliability, while Zoho Assist’s is its ease of use and value for small businesses. - **TeamViewer strengths:** Ease of Use (517 all-time mentions), Remote Access (428), Remote Control (343), Reliability (262), File Transfer (164), Easy Setup (155), User-Friendly (123). - **TeamViewer trade-offs:** Connection Issues (181), Expensive (137), Slow Performance (134), Remote Access Issues (122), recent reviews cite frustration with UI changes and pricing/licensing shifts. - **Zoho Assist strengths:** In recent reviews, buyers highlight ease of setup, affordability, strong unattended access, and responsive support. - **Zoho Assist trade-offs:** Some reviewers mention occasional time delays (7 all-time mentions), interface learning curve, and minor mobile app limitations. ### Is TeamViewer or Zoho Assist better for small businesses? Zoho Assist is better suited for small businesses, with higher reviewer satisfaction and strong value sentiment in the small-business segment. - **TeamViewer:** Largest segment is Small-Business; reviewers note reliable remote access but cite cost as a drawback for small teams. - **Zoho Assist:** Largest segment is Small-Business; reviewers consistently praise its affordability, ease of use, and suitability for small business and solopreneur needs. ### Which Remote Support platform has better integrations? Zoho Assist is favored for integrations, especially within the Zoho ecosystem. - **TeamViewer:** Integrates with AnyDesk, mentioned in recent reviews. - **Zoho Assist:** Integrates with Zoho CRM, with reviewers highlighting its value for connecting with other Zoho products. ### How do TeamViewer and Zoho Assist compare on customer support? Zoho Assist leads on Quality of Support by 0.4 points, a material difference over TeamViewer. - **TeamViewer:** Quality of Support score is 8.6; reviewers describe support as generally helpful but note frustration with responsiveness to UI feedback and licensing issues. - **Zoho Assist:** Quality of Support score is 9.0; reviewers consistently praise proactive outreach, responsive assistance, and helpful support experiences. ### Which is easier to implement, TeamViewer or Zoho Assist? Zoho Assist is easier to implement, with a 0.2-point lead on Ease of Setup and higher Ease of Admin scores. - **TeamViewer:** Ease of Setup score is 9.1; reviewers describe setup as straightforward but mention occasional complexity with licensing and UI changes. - **Zoho Assist:** Ease of Setup score is 9.3; reviewers consistently highlight simple, fast deployment and minimal effort required for both technicians and end users. ### Which product has better Remote Access? TeamViewer is the most frequently cited platform for Remote Access, with 428 all-time mentions, while Zoho Assist is also praised for reliable remote access in recent reviews. - **TeamViewer:** Remote Access (428 all-time mentions), Ease of Use score 9.1, Meets Requirements score 9.1. - **Zoho Assist:** Ease of Use score 9.3, Meets Requirements score 9.3, reviewers highlight reliable and secure remote access capabilities. Alternatives **TeamViewer Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management") [ Atera ](/products/remote-monitoring-and-management/reviews) ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve") [ LogMeIn Resolve ](/products/logmein-resolve/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) **Zoho Assist Alternatives** ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC") [ RemotePC ](/products/remotepc/reviews)