Link copied to clipboard # ScreenConnect vs Zoho Assist Comparison - What are their main differences? Share [ Export ](/compare/screenconnect/zoho-assist/export.csv) ScreenConnectZoho Assist[+ Add Product](#) Reviews **ScreenConnect** [ 4.7/5(520) ](https://www.g2.com/products/screenconnect/reviews#reviews) **Zoho Assist** [ 4.7/5(748) ](https://www.g2.com/products/zoho-assist/reviews#reviews) Pricing **ScreenConnect** Free Trial No pricing available **Zoho Assist** Free Trial **$0** 1 Remote Support Technician and 5 Unattended Computers · Free Edition (free plan, free forever) **Pricing Insights** from reviews Time to Implement **ScreenConnect** \<1 month Based on 133 responses **Zoho Assist** \<1 month Based on 99 responses Return on Investment **ScreenConnect** 8 months Based on 111 responses **Zoho Assist** 6 months2 months sooner Based on 93 responses Perceived Cost **ScreenConnect** $$$$$ **Zoho Assist** $$$$$ Average Discount **ScreenConnect** 9%1% more **Zoho Assist** 8% ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **ScreenConnect** [ Reliability (5) ](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484169&qs=pros-and-cons#reviews)[ Remote Work (5) ](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484579&qs=pros-and-cons#reviews)[ Expensive (4) ](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484861&qs=pros-and-cons#reviews)[ Remote Access Issues (4) ](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484751&qs=pros-and-cons#reviews) **Zoho Assist** [ Ease of Use (138) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1835197&qs=pros-and-cons#reviews)[ Remote Access (96) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1840255&qs=pros-and-cons#reviews)[ Remote Access Issues (30) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1841179&qs=pros-and-cons#reviews)[ Feature Limitations (21) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1837502&qs=pros-and-cons#reviews) Integrations **ScreenConnect** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71171ec9794b67c115a51f7e9d6b3d0e/connectwise-psa.png "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") NinjaOne ](https://www.g2.com/products/ninjaone/reviews)[ View all ](https://www.g2.com/products/screenconnect/integrations) **Zoho Assist** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e6b2b13afd514ead5fa39d91ef608cc/bigin-by-zoho-crm.png "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2cb8851bb37b5b07e91457db66d3632e/freepbx.png "Product Avatar Image") FreePBX ](https://www.g2.com/products/freepbx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/zoho-assist/integrations) Screenshots **ScreenConnect** ![ScreenConnect screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/80337/Control-HostPage-Commands.jpg) **Zoho Assist** ![Zoho Assist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1716999/Artboard-1-_2_.png) Ratings Meets Requirements **ScreenConnect** 9.3 9.3421 **Zoho Assist** 9.3 9.3617 Ease of Use **ScreenConnect** 9.3 9.3425 **Zoho Assist** 9.3 9.3633 Ease of Setup **ScreenConnect** 9.0 9.0348 **Zoho Assist** 9.3 9.3549 Ease of Admin **ScreenConnect** 8.9 8.9340 **Zoho Assist** 9.3 9.3442 Quality of Support **ScreenConnect** 8.8 8.8362 **Zoho Assist** 9.0 9.0517 Has the product been a good partner in doing business? **ScreenConnect** 9.1 9.1324 **Zoho Assist** 9.2 9.2426 Product Direction (% positive) **ScreenConnect** 8.6 8.6414 **Zoho Assist** 9.4 9.4595 Features Screen Sharing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) 8.3 20 7.7 54 Presenter Tools Live Preview 8.6(won by 1.0) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 45 Remote Control 9.7(won by 1.2) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 44 Switch Presenter 8.9(won by 1.1) 15 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 43 Notifications Blocker Feature Not Available 6.9(won by default) 43 Conferencing Options Group Live Chat 7.7 13 7.8(won by 0.1) 44 Audio Conferencing 6.5 12 7.5(won by 1.0) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Video Conferencing Feature Not Available 7.4(won by default) 46 Video Streaming Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Conferencing Not enough data Not enough data Application Tools Password Protection 7.9 12 8.1(won by 0.2) 40 Video Call Recording 8.7(won by 0.9) 15 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 42 In-Browser Application Feature Not Available 8.8(won by default) 47 Screen Recording Not enough data Not enough data On-Demand Recording Not enough data Not enough data Agentic AI - Screen Sharing Decision Making Not enough data 6.3(won by default) 22 Additional Functionality Document Storage Not enough data Not enough data Chat/Messaging Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Presentation Streaming Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Screen Capture Not enough data Not enough data Calendar Management Not enough data Not enough data Multi-Participant Screen Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Brainstorming Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Calendar Sync Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Desktop/Browser Sharing Not enough data Not enough data Email Management Not enough data Not enough data Meeting Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Screen Mirroring Not enough data Not enough data Annotations Not enough data Not enough data Generative AI Not enough data Not enough data Whiteboard Not enough data Not enough data Targeted/Locked Screen Sharing Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data File Management Not enough data Not enough data Mobile Screen Sharing Not enough data Not enough data Video Management Not enough data Not enough data User Management Not enough data Not enough data Real Time Screen Sharing Not enough data Not enough data CRM Not enough data Not enough data Presenter Control Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data SSL Security Not enough data Not enough data Video Support Not enough data Not enough data Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Availability Indicator Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Data Import/Export Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 8.8 79 8.5 316 Administration Screen Sharing 9.7(won by 0.4) 57 9.3 252 File Sharing 9.4(won by 0.8) 49 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 202 Session Recording 9.1(won by 0.8) 40 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 174 Unattended Remote Access 9.4(tied score) 55 9.4(tied score) 244 Multi - Session Handling 9.2(won by 0.6) 45 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 182 Multi-Monitor Support 9.0(won by 0.3) 46 8.7 188 Maintenance Remote Reboot 9.4(won by 0.8) 47 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 186 Remote Printing 8.7(won by 0.4) 34 8.3 165 Communication Text Chat 8.9(won by 0.4) 43 8.5 183 VoIP 7.6(won by 0.3) 28 7.3 147 Screen Annotations 8.1(won by 0.3) 36 7.8 149 Video Conference Call Feature Not Available 7.1(won by default) 149 Security Data Encryption 8.9(won by 0.1) 32 8.8 165 Compliance 8.9(won by 0.2) 35 8.7 153 Device Support Mobile Device Access 8.0 40 8.3(won by 0.3) 175 Multi-Platform Support 8.8 41 8.9(won by 0.1) 187 Cross-Platform 8.8(tied score) 41 8.8(tied score) 175 Video Support Not enough data Not enough data Performance Reporting 8.2 39 8.4(won by 0.2) 168 Additional Functionality Remote Access/Control Not enough data 9.7(won by default) 15 Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Single Sign On Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 8.7 138 8.5 271 Administration Active Directory Integration 8.7(won by 0.4) 88 8.3 198 Diagnostics 8.4(won by 0.2) 89 8.2 199 Session Recording 8.7(won by 0.6) 78 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 178 Session Transfer 8.9(won by 0.7) 82 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 178 Unattended Access 9.3(won by 0.1) 110 9.2 231 Usage Information 8.9(won by default) 95 Feature Not Available File Sharing Feature Not Available 8.6(won by default) 211 Screen Sharing Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Cross-Platform Access 9.0(won by 0.3) 97 8.7 203 Mobile Device Access 7.8 81 8.3(won by 0.5) 191 (There is a greater than 0.5 difference between this product's rating and its competitors) Remote Access/Control 9.5(won by 0.3) 113 9.2 222 Applications Management 7.9(won by default) 82 Feature Not Available Communication Management Not enough data Not enough data Multiple Monitor Access Not enough data Not enough data Security Device Management 9.0(won by default) 89 Feature Not Available Device Enrollment Feature Not Available 8.4(won by default) 164 Remote Wipe Feature Not Available Feature Not Available Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Print Management Not enough data Not enough data User Management Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Printing Not enough data Not enough data Server Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Desktop Virtualization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Event Logs Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Login Not enough data Not enough data Monitoring Not enough data Not enough data Real-Time Data Not enough data Not enough data Uptime Reporting Not enough data Not enough data Live Chat Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration Tools Not enough data Not enough data Authentication Not enough data Not enough data Real-Time Chat Not enough data Not enough data Diagnostics Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Updates Not enough data Not enough data Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data 8.8 9 Administration Access Control Not enough data 8.9(won by default) 9 Web Page Navigation Not enough data 8.8(won by default) 8 Real Time Assistance Not enough data 8.8(won by default) 8 Security Data Security Not enough data 8.8(won by default) 8 Data Masking Not enough data 8.5(won by default) 8 Show 5 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Performance and Reliability Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);) Not enough data Not enough data Collaboration Tools Screen Sharing Not enough data Not enough data Presentations Not enough data Not enough data Whiteboarding Not enough data Not enough data Real-Time Chat Not enough data Not enough data Hand Raising Not enough data Not enough data File Sharing Not enough data Not enough data Private Chat Not enough data Not enough data Real-Time Chat Not enough data Not enough data Meeting Coordination Scheduling Not enough data Not enough data Video Call Recording Not enough data Not enough data Participant Permissions Not enough data Not enough data One-Click Join Not enough data Not enough data Video Streaming Not enough data Not enough data On-Demand Recording Not enough data Not enough data Call Recording Not enough data Not enough data Call Recording Not enough data Not enough data Event Scheduling Not enough data Not enough data Software Type Mobile Not enough data Not enough data Browser Application Not enough data Not enough data Desktop Application Not enough data Not enough data Agentic AI - Video Conferencing Autonomous Task Execution Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Video Support Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Attendance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Single Sign On Not enough data Not enough data Registration Management Not enough data Not enough data Email Management Not enough data Not enough data Calendar Management Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Security Not enough data Not enough data Document Storage Not enough data Not enough data Document Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Branding Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Drag & Drop Not enough data Not enough data Conferencing Not enough data Not enough data Breakout Rooms Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Meeting Management Not enough data Not enough data Brainstorming Not enough data Not enough data Presentation Streaming Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Mobile Access Not enough data Not enough data Video Conferencing Not enough data Not enough data User Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Email Reminders Not enough data Not enough data Remote Access/Control Not enough data Not enough data Content Management Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data CRM Not enough data Not enough data Auto Framing Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Automatic Transcription Not enough data Not enough data Two Way Audio & Video Not enough data Not enough data User Profiles Not enough data Not enough data Video Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Event Management Not enough data Not enough data Brand Management Not enough data Not enough data HD Audio/Video Not enough data Not enough data Presentation Tools Not enough data Not enough data Communication Management Not enough data Not enough data Host Controls Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data Not enough data ServiceNow Apps ServiceNow Integration Not enough data Not enough data Value Not enough data Not enough data Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Remote Video Support[Hide 8 FeaturesShow 8 Features](javascript:void(0);) Not enough data Not enough data Remote Support - Remote Video Support Video Control Not enough data Not enough data Live Feed Not enough data Not enough data Video Interaction Not enough data Not enough data Content - Remote Video Support Content Management Not enough data Not enough data Instruction Not enough data Not enough data Platform - Remote Video Support Omni-channel Not enough data Not enough data Self-Service Not enough data Not enough data Usability Not enough data Not enough data User Insights Reviewers' Company Size [![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")](https://www.g2.com/products/screenconnect/reviews) ScreenConnect Small-Business(50 or fewer emp.) 66.2% Mid-Market(51-1000 emp.) 30.5% Enterprise(\> 1000 emp.) 3.3% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Small-Business(50 or fewer emp.) 71.4% Mid-Market(51-1000 emp.) 23.2% Enterprise(\> 1000 emp.) 5.4% Small-Business (50 or fewer emp.) 66.2% 71.4% Mid-Market (51-1000 emp.) 30.5% 23.2% Enterprise (\> 1000 emp.) 3.3% 5.4% Reviewers' Industry [![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")](https://www.g2.com/products/screenconnect/reviews) ScreenConnect Information Technology and Services 42.7% Computer Software 6.2% Computer & Network Security 6.2% Computer Networking 3.7% Hospital & Health Care 3.3% Other 37.9% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Information Technology and Services 26.1% Computer & Network Security 7.5% Computer Software 5.6% Retail 2.6% Consulting 2.5% Other 55.7% FAQs ## ScreenConnect vs Zoho Assist FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ScreenConnect vs Zoho Assist? ScreenConnect and Zoho Assist both score 4.7/5 on G2, but ScreenConnect is distinguished by its advanced automation and customization, while Zoho Assist is noted for its ease of setup and value for small businesses. | [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | | --- | --- | | 4.7/5 (504 reviews) | 4.7/5 (719 reviews) | | Small-Business | Small-Business | | 9.0 | 9.3 | | 8.8 | 9.0 | | Advanced automation, customization, and rapid problem resolution | Easy setup, strong value, and efficient remote support for small businesses | ### How do the pricing models of ScreenConnect and Zoho Assist compare? Zoho Assist is rated as the stronger value, with reviewers expressing higher satisfaction on price and cost-related dimensions. - **ScreenConnect:** In recent reviews, several mention that while ScreenConnect is powerful and reliable, its pricing can become expensive as you scale, and some note aggressive pricing as a drawback. - **Zoho Assist:** Reviewers consistently highlight Zoho Assist as affordable, cost-effective, and offering strong value, especially for small businesses and solopreneurs. - **Switching reasons:** Multiple reviewers cite switching from TeamViewer and AnyDesk to Zoho Assist due to better value and lower cost. ### What are the best alternatives to ScreenConnect and Zoho Assist? The top three alternatives to ScreenConnect and Zoho Assist are TeamViewer, Splashtop Remote Access, and AnyDesk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504 reviews) | Small-Business | Pricing can become expensive as you scale | Advanced automation and rapid problem resolution | | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | Affordable and strong value for small businesses | Easy setup and efficient remote support | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | — | | [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) | 4.8/5 (518 reviews) | Small-Business | — | — | ### Which Remote Support features should I prioritize when comparing ScreenConnect and Zoho Assist? Buyers should prioritize Unattended Access, Ease of Setup, Integrations, Customization, and Pricing when comparing ScreenConnect and Zoho Assist. - **Unattended Access:** Both products are frequently praised for robust unattended access; ScreenConnect is cited in 4 all-time reviews for remote access, while Zoho Assist is highlighted in recent reviews for fast and convenient unattended access. - **Ease of Setup:** Zoho Assist scores 9.3, ScreenConnect 9.0, with reviewers noting both as easy to implement but Zoho Assist slightly ahead. - **Integrations:** ScreenConnect integrates with NinjaOne and ConnectWise PSA; Zoho Assist integrates with Zoho CRM and other Zoho products. - **Customization:** ScreenConnect is noted for high customizability, including branding and extensions; Zoho Assist offers device enrollment and file sharing. - **Pricing:** Zoho Assist is consistently rated as more affordable and better value, especially for small businesses. ### What are the pros and cons of ScreenConnect vs Zoho Assist? ScreenConnect's headline strength is advanced automation and customization, while Zoho Assist excels in ease of setup and value for small businesses. - **ScreenConnect strengths:** Reliability (5 all-time mentions), rapid connection speed (4), advanced automation, high customizability, and robust unattended access. - **ScreenConnect trade-offs:** Pricing can become expensive as you scale (4 all-time mentions), learning curve for new users, and complex administration in large environments. - **Zoho Assist strengths:** Easy setup (score 9.3), affordable pricing, efficient unattended access, and strong value for small businesses. - **Zoho Assist trade-offs:** Time delays and occasional lag (7 all-time mentions), interface can feel cluttered, and some advanced features have a learning curve. ### Is ScreenConnect or Zoho Assist better for small businesses? Zoho Assist is the better fit for small businesses, with higher ease-of-setup and value ratings among small-business reviewers. - **ScreenConnect:** Largest segment is Small-Business; reviewers note its reliability and advanced features but mention higher costs as a drawback for small teams. - **Zoho Assist:** Largest segment is Small-Business; reviewers consistently highlight its affordability, easy setup, and suitability for solopreneurs and small business IT support. ### Which Remote Support platform has better integrations? Zoho Assist is favored for integrations, especially within the Zoho ecosystem. - **ScreenConnect:** Integrates with NinjaOne and ConnectWise PSA, with NinjaOne mentioned in 2 all-time reviews. - **Zoho Assist:** Integrates with Zoho CRM (4 all-time mentions) and other Zoho products, with reviewers noting the benefit of integration for billing and support workflows. ### How do ScreenConnect and Zoho Assist compare on customer support? Zoho Assist and ScreenConnect are rated in near-parity on Quality of Support, with Zoho Assist at 9.0 and ScreenConnect at 8.8. - **ScreenConnect:** Reviewers describe support as generally responsive, though some mention delays or a preference for phone support over chat or email. - **Zoho Assist:** Reviewers highlight proactive outreach, helpful chat support, and consistent follow-up, with many noting positive experiences and quick resolutions. ### Which is easier to implement, ScreenConnect or Zoho Assist? Zoho Assist has a slight edge in Ease of Setup, scoring 9.3 versus ScreenConnect's 9.0, but both are rated highly for implementation. - **ScreenConnect:** Reviewers describe setup as straightforward, with easy agent installation and quick onboarding, though some note a learning curve for advanced features. - **Zoho Assist:** Reviewers consistently praise its simple and fast setup process, minimal technical effort required, and easy deployment for both technicians and end users. ### Which product has better Unattended Access? Both ScreenConnect and Zoho Assist are highly rated for Unattended Access, with reviewers citing robust and efficient implementations. - **ScreenConnect:** Unattended access is a core feature, cited in 4 all-time reviews for remote access; reviewers highlight its reliability, security, and ability to manage servers and workstations without user presence. - **Zoho Assist:** Unattended access is frequently praised in recent reviews for speed and convenience; reviewers note its effectiveness for supporting unmanned devices and after-hours maintenance, with a 9.3 Ease of Setup score supporting ease of deployment. Alternatives **ScreenConnect Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue") [ LogMeIn Rescue ](/products/logmein-rescue/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) **Zoho Assist Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC") [ RemotePC ](/products/remotepc/reviews)