Compare AnyDesk and Zoho Assist 
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (71.2% of reviews)
Entry-Level Pricing
$22.90
$0 1 Remote Support Technician and 5 Unattended Computers
AnyDesk
Star Rating
(1,086)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansZoho Assist
Star Rating
(674)4.7 out of 5
Market Segments
Small-Business (71.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Assist excels in user experience, with many users highlighting its fast and reliable remote connection even under low bandwidth conditions. In contrast, while AnyDesk is praised for its ease of collaboration, some users have noted occasional challenges in maintaining a stable connection.
- Users say that Zoho Assist's setup process is incredibly straightforward, requiring minimal technical know-how. This ease of implementation is a significant advantage over AnyDesk, where some users have mentioned needing more guidance during the initial setup.
- According to verified reviews, Zoho Assist shines with its unattended access feature, which many users find invaluable for managing remote devices without needing constant supervision. AnyDesk also offers unattended access, but users have reported that Zoho's implementation feels more seamless and user-friendly.
- Reviewers mention that AnyDesk provides excellent tools for screen sharing and collaboration, making it a favorite for teams needing to work together in real-time. However, Zoho Assist users appreciate its file transfer capabilities, which are noted for being efficient and easy to use.
- Users highlight that Zoho Assist's interface is clean and intuitive, which contributes to a smoother user experience. In comparison, while AnyDesk is also user-friendly, some users feel that its interface could benefit from a more modern design.
- G2 reviewers report that Zoho Assist's customer support is slightly more responsive, with users praising the quality of assistance they receive. AnyDesk users have expressed satisfaction with support but have noted that response times can vary, leading to occasional delays in resolving issues.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Zoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
AnyDesk
Free Trial is available
Zoho Assist
Free Trial is available
Ratings
Meets Requirements
9.2
907
9.2
560
Ease of Use
9.3
918
9.3
572
Ease of Setup
9.3
207
9.3
488
Ease of Admin
9.0
141
9.3
414
Quality of Support
8.8
806
9.0
471
Has the product been a good partner in doing business?
8.7
128
9.2
399
Product Direction (% positive)
9.2
873
9.3
552
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
45
Not enough data
6.9
43
Not enough data
8.5
44
Not enough data
7.8
43
Conferencing Options
Not enough data
7.8
44
Not enough data
7.5
46
Not enough data
7.4
46
Application Tools
Not enough data
8.1
40
Not enough data
7.8
42
Not enough data
8.7
46
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
321
9.3
225
9.0
314
8.6
198
9.0
283
8.3
173
8.8
288
9.3
218
8.8
274
8.5
178
8.9
263
8.7
184
Maintenance
8.9
272
8.6
183
8.7
250
8.2
163
Communication
8.9
283
8.5
181
8.5
224
7.3
147
8.4
231
7.1
149
8.7
252
7.8
148
Security
8.9
270
8.7
160
8.9
261
8.7
153
Device Support
8.9
277
8.3
168
9.0
281
8.9
178
9.0
280
8.8
171
Performance
8.9
267
8.4
163
Administration
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Administration
9.0
699
Feature Not Available
8.8
622
8.3
196
Feature Not Available
8.2
195
8.8
651
8.1
177
8.9
660
8.2
176
8.8
681
9.2
224
9.0
715
8.6
209
Platform
9.0
681
8.7
203
8.7
671
8.3
191
Feature Not Available
Feature Not Available
9.2
732
9.2
218
Security
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.4
164
Categories
Categories
Shared Categories
AnyDesk and Zoho Assist are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.1%
Computer Software
13.5%
Computer & Network Security
4.2%
Marketing and Advertising
3.6%
Telecommunications
3.0%
Other
53.6%
Information Technology and Services
26.7%
Computer & Network Security
7.6%
Computer Software
6.0%
Computer Networking
2.7%
Retail
2.5%
Other
54.4%
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 Comments
AM
Yes it is. It's light, user friendly and easy to use and understand. Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
AP
You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required...Read more
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
ZC
Comment deleted by user.Read more
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