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Compare AnyDesk and Zoho Assist 
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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
$22.90
$0 1 Remote Support Technician and 5 Unattended Computers
AnyDesk
Star Rating
(1,062)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansZoho Assist
Star Rating
(619)4.6 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in Screen Sharing with a score of 9.4, while Zoho Assist scores 9.1. Reviewers mention that AnyDesk's screen sharing is seamless and allows for high-quality visuals, making it ideal for presentations and remote support.
- Reviewers mention that AnyDesk's File Sharing feature scores 9.0, outperforming Zoho Assist's 8.5. Users appreciate the ease of transferring files during sessions, which enhances productivity during remote assistance.
- Users on G2 highlight AnyDesk's superior Session Recording capabilities, scoring 9.0 compared to Zoho Assist's 8.2. Reviewers say that this feature is crucial for training and quality assurance, allowing teams to review past sessions easily.
- G2 users report that AnyDesk's Unattended Remote Access feature scores 8.8, while Zoho Assist shines with a score of 9.2. Reviewers mention that Zoho Assist's unattended access is particularly beneficial for small businesses needing reliable remote support without constant supervision.
- Users say that AnyDesk's Multi-Monitor Support scores 8.9, slightly better than Zoho Assist's 8.6. Reviewers appreciate the ability to navigate multiple screens efficiently, which is essential for users working with extensive setups.
- Reviewers mention that both products score equally in Remote Device Control at 9.2, indicating that both AnyDesk and Zoho Assist provide robust control features, but users often prefer AnyDesk for its responsiveness and reliability during critical tasks.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Zoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
AnyDesk
Free Trial is available
Zoho Assist
Free Trial is available
Ratings
Meets Requirements
9.2
887
9.2
507
Ease of Use
9.3
898
9.3
517
Ease of Setup
9.3
187
9.3
433
Ease of Admin
9.0
139
9.3
384
Quality of Support
8.8
790
8.9
427
Has the product been a good partner in doing business?
8.7
126
9.2
372
Product Direction (% positive)
9.2
858
9.3
501
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
45
Not enough data
6.8
43
Not enough data
8.4
44
Not enough data
7.7
43
Conferencing Options
Not enough data
7.7
44
Not enough data
7.4
46
Not enough data
7.2
46
Application Tools
Not enough data
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
315
9.2
191
9.0
312
8.5
187
9.0
281
8.3
172
8.8
287
9.3
190
8.8
272
8.5
175
8.9
263
8.6
177
Maintenance
8.8
271
8.6
178
8.8
249
8.2
160
Communication
8.9
282
8.5
175
8.5
224
7.3
145
8.4
231
7.1
146
8.7
251
7.9
147
Security
8.9
269
8.7
155
8.9
260
8.8
152
Device Support
8.9
276
8.3
161
9.0
279
8.9
173
9.0
278
8.8
166
Performance
8.9
267
8.4
158
Administration
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Administration
9.1
695
Feature Not Available
8.8
622
8.2
186
Feature Not Available
8.1
188
8.8
650
8.1
171
8.9
660
8.1
171
8.8
678
9.2
213
9.0
709
8.5
199
Platform
9.0
677
8.7
196
8.7
670
8.3
184
Feature Not Available
Feature Not Available
9.2
717
9.2
207
Security
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.3
159
Categories
Categories
Shared Categories
AnyDesk and Zoho Assist are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.5%
Information Technology and Services
26.0%
Computer & Network Security
7.5%
Computer Software
6.2%
Computer Networking
2.6%
Retail
2.4%
Other
55.3%
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
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