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Zingaya

Zingaya Alternatives & Competitors

Top Alternatives to Zingaya

  • Tenfold
  • Statuspage
  • Avaya one-X Agent
  • Uplight
  • Statbot

Top 20 Alternatives & Competitors to Zingaya

    #1
    #1
  1. Tenfold

    (166)4.5 out of 5

    Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

    Categories in common with Zingaya:
  2. Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

    Categories in common with Zingaya:

    AN
    I love using Tenfold! My favorite features are the click to call extension for chrome that allows us to call directly from our phones by clicking a phone number on the computer. I also love how...Read more
    #2
    #2
  3. Statuspage

    (19)4.2 out of 5

    StatusPage is a customer relationship management software used by businesses to update and inform their customers.

    Categories in common with Zingaya:
  4. StatusPage is a customer relationship management software used by businesses to update and inform their customers.

    Categories in common with Zingaya:

    Bailey P.
    BP
    Status page is very nice looking, has all the features you need and it just works. Simply and efficiently.
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    #3
    #3
  5. Avaya one-X Agent

    (10)4.2 out of 5

    Avaya one-X Agent is an integrated telephony softphone solution for agents in contact centers. It provides seamless connectivity to at-home agents, remote agents, out-sourced agents, contact center agents, and agents interacting with clients with speech and hearing impairments. Avaya one-X Agent is compatible with Call Center Elite, Avaya one-X Agent Central Management, and Avaya Aura Communication Manager. It also offers interoperability with other IM and presence clients, namely, Avaya one-X Communicator and Microsoft Office Communicator 2007. In addition, Avaya one-X Agent supports Avaya Aura Presence Services with Avaya Aura System Manager.

    Categories in common with Zingaya:
  6. Avaya one-X Agent is an integrated telephony softphone solution for agents in contact centers. It provides seamless connectivity to at-home agents, remote agents, out-sourced agents, contact center agents, and agents interacting with clients with speech and hearing impairments. Avaya one-X Agent is compatible with Call Center Elite, Avaya one-X Agent Central Management, and Avaya Aura Communication Manager. It also offers interoperability with other IM and presence clients, namely, Avaya one-X Communicator and Microsoft Office Communicator 2007. In addition, Avaya one-X Agent supports Avaya Aura Presence Services with Avaya Aura System Manager.

    Categories in common with Zingaya:

    Ana C.
    AC
    Is a friendly software that allows me to get calls with a great audio connection, no audio delays at all, always up to date
    #4
    #4
  7. Uplight

    (4)4.7 out of 5

    Uplight is a cloud software company designed to help utilities transform their customer experience and operations.

    Categories in common with Zingaya:
  8. Uplight is a cloud software company designed to help utilities transform their customer experience and operations.

    Categories in common with Zingaya:

    RK
    The customization of support and the countless free ebooks that offer valuable information. Our gas provider is Columbia Gas of Ohio, and upon starting at this organization realized that there were...Read more
    #5
    #5
  9. Statbot

    (4)3.9 out of 5

    Statbot analytics & insights for Intercom it allows to gather reports around Acquisition, Engagement, Retention (with cohorts), Segments & Tags as well as Customer Service based on historical data from your Intercom data.

    Categories in common with Zingaya:
  10. Statbot analytics & insights for Intercom it allows to gather reports around Acquisition, Engagement, Retention (with cohorts), Segments & Tags as well as Customer Service based on historical data from your Intercom data.

    Categories in common with Zingaya:

    UC
    Raw data export options. We use this to get all the data needed for us to generate our own reports in excel/sheets.
    #6
    #6
  11. Freshstatus

    (3)4.7 out of 5

    Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

    Categories in common with Zingaya:
  12. Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

    Categories in common with Zingaya:

    KP
    FreshStatus is a well-built product. I am sure that much companies will like how it works. The most excellent thing in the product is the advantage it has when comparing to other monitoring...Read more
    #7
    #7
  13. CDR Call Reporting for Cisco

    (3)4.8 out of 5

    Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.

    Categories in common with Zingaya:
  14. Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.

    Categories in common with Zingaya:

    AI
    Records are easy to read, you don't have to be a logs ninja to know incoming or outgoing meetings
    #8
    #8
  15. Yu-Track Enterprise

    (2)5.0 out of 5

    Yu-Track Enterprise is an IT platform that allows you to know and manage in real time the behaviour of your workforce. Plan the routes, schedule the visit to your customers and obtain the most important KBI's with which to organize your sales strategy.

    Categories in common with Zingaya:
  16. Yu-Track Enterprise is an IT platform that allows you to know and manage in real time the behaviour of your workforce. Plan the routes, schedule the visit to your customers and obtain the most important KBI's with which to organize your sales strategy.

    Categories in common with Zingaya:

    GB
    Other tools are great for measuring your results, what I like about this one is that helps me define and track my behaviors on a daily basis so I can be sure I will hit my goals every month
    #9
    #9
  17. It's Alive

    (2)4.8 out of 5

    ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.

    Categories in common with Zingaya:
  18. ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.

    Categories in common with Zingaya:

    UE
    I have been able to create a chatbot for my brand in a minute without any coding knowledge, it is almost a miracle ;) My user experience has been very smooth and easy, took my no time to...Read more
    #10
    #10
  19. OnePgr

    (2)5.0 out of 5

    OnePgr offers sales and customer service solutions for your website allowing visitors to pick channel of their choice such as voice, web, livechat, SMS, or bots. OnePgr allows you to support live customer conversations including live-chat, screen-sharing, audio/video calls, document uploads for your web properties. With support for functional and resource categories, you can route customer interactions from your website to the resources based on various factors such as skillset, geography, product line, among others. All interactions are recorded and dedicated customer portals are automatically created to offer continuity and reinforce your brand. Mobile applications allow today's mobile-first workforce to manage the customer interactions from anywhere.

    Categories in common with Zingaya:
  20. OnePgr offers sales and customer service solutions for your website allowing visitors to pick channel of their choice such as voice, web, livechat, SMS, or bots. OnePgr allows you to support live customer conversations including live-chat, screen-sharing, audio/video calls, document uploads for your web properties. With support for functional and resource categories, you can route customer interactions from your website to the resources based on various factors such as skillset, geography, product line, among others. All interactions are recorded and dedicated customer portals are automatically created to offer continuity and reinforce your brand. Mobile applications allow today's mobile-first workforce to manage the customer interactions from anywhere.

    Categories in common with Zingaya:

    MC
    Although I should talk about a more business experience, I have to say that what I like most about OnePgr is that it has simplified my life. This platform allows me to manage all of my customer's...Read more
    #11
    #11
  21. Avaya Aura System Manager

    (2)5.0 out of 5

    Avaya Aura System Manager is a central management system that delivers a set of shared management services and provides simplified deployment of Unified Communications and Contact Center applications. The framework leverages virtualization technology, pre-defined templates, common installation, licensing, and support infrastructure. System Manager supports three types of redundancy: cold standby, High Availability (HA), and Geographic Redundancy.

    Categories in common with Zingaya:
  22. Avaya Aura System Manager is a central management system that delivers a set of shared management services and provides simplified deployment of Unified Communications and Contact Center applications. The framework leverages virtualization technology, pre-defined templates, common installation, licensing, and support infrastructure. System Manager supports three types of redundancy: cold standby, High Availability (HA), and Geographic Redundancy.

    Categories in common with Zingaya:

    JK
    System Manager is the best way to manage or use multiple Avaya devices or components from a single place. Through the SMGR we can do the call routing as well there are many options to do routing...Read more
    #12
    #12
  23. Helpman

    (1)3.0 out of 5

    Powerful knowledge base software for smarter Customer Support teams

    Categories in common with Zingaya:
  24. Powerful knowledge base software for smarter Customer Support teams

    Categories in common with Zingaya:

    UN
    The screenshot management feature is something that really stands out!
    #13
    #13
  25. FrontDeskAI

    (1)4.0 out of 5

    24/7 front desk for local businesses via text and chat. We instantly respond via text to phone calls that you were unable to answer. We offer round-the-clock information and reservations for your customers as a managed messaging service.

    Categories in common with Zingaya:
  26. 24/7 front desk for local businesses via text and chat. We instantly respond via text to phone calls that you were unable to answer. We offer round-the-clock information and reservations for your customers as a managed messaging service.

    Categories in common with Zingaya:

    UH
    FrontDeskAI does a great job at handling voicemails and responding through text to spa clients that we don't catch on the phone. AI is human-like in its speech and many customers are unsure of...Read more
    #14
    #14
  27. Customer Reward Management : Magento 2 Extension

    (1)3.5 out of 5

    Customer Reward Management extension for Magento 2 by CedCommerce facilitates the customer to earn reward points after registration and successful order completion.

    Categories in common with Zingaya:
  28. Customer Reward Management extension for Magento 2 by CedCommerce facilitates the customer to earn reward points after registration and successful order completion.

    Categories in common with Zingaya:

    UT
    It has the required features to implement the rewards facility on order completion. Admin can easily add customized reward points based on the need. Simple dashboard for identifying the customer...Read more
    #15
    #15
  29. Agent.ai

    (1)5.0 out of 5

    Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they'd like and in the communication channels they prefer.

    Categories in common with Zingaya:
  30. Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they'd like and in the communication channels they prefer.

    Categories in common with Zingaya:

    AB
    Best thing was the scalability of this amazing product which makes it very convenient to use without compromising with the efficiency and time taken. Also, the seamless experience made me keep on...Read more
    #16
    #16
  31. boxx.ai

    (1)5.0 out of 5

    boxx.ai is an Artificial Intelligence tool that personalizes customer touch. AIDA maps users and actions/products to better engage customers.

    Categories in common with Zingaya:
  32. boxx.ai is an Artificial Intelligence tool that personalizes customer touch. AIDA maps users and actions/products to better engage customers.

    Categories in common with Zingaya:

    Sanjay Haresh K.
    SK
    The solution is constantly learning, with every bit of new data added, the algorithm learns something and personalizes the result. It delivers real time price matching and prodcut descriptions to...Read more
    #17
    #17
  33. Yonyx

    (1)3.5 out of 5

    Yonyx is a software to improved consistency customer service and providing need to fast, simple, effective and measurable aspirational.

    Categories in common with Zingaya:
  34. Yonyx is a software to improved consistency customer service and providing need to fast, simple, effective and measurable aspirational.

    Categories in common with Zingaya:

    Lalit M.
    LM
    Easy integration with CRM system for seamless channel escalation. I am using this software primarily for troubleshooting guide for our product. it's gives best support to new client. it is best...Read more
    #18
    #18
  35. Dialer360

    (1)3.5 out of 5

    Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.

    Categories in common with Zingaya:
  36. Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.

    Categories in common with Zingaya:

    UO
    Although its not top of the line..being a DOS based does not adds up to the growing internet traffic (daily).
    #19
    #19
  37. DANAConnect

    (1)4.5 out of 5

    DANAConnect specializes in helping businesses automate communications with customers.

    Categories in common with Zingaya:
  38. DANAConnect specializes in helping businesses automate communications with customers.

    Categories in common with Zingaya:

    Daniel A.
    DA
    Easy to use. Lot of data base items allowed Great workflows
    #20
    #20
  39. botypie

    (1)5.0 out of 5

    botypie is a tool that allow user to create facebook messenger chatbot that help to increae conversations and sales without coding knowledge.

    Categories in common with Zingaya:
  40. botypie is a tool that allow user to create facebook messenger chatbot that help to increae conversations and sales without coding knowledge.

    Categories in common with Zingaya:

    JG
    Botypie platform allows its users to build facebook bots easily without having any coding skills. Botypie gave me an easy visual interface for my facebook chatbot, so i did'nt have to worry about...Read more