Zenzap Reviews & Product Details

Create your own AI agents in one click to automate custom workflows across your tools, with no technical skills needed, so you spend less time on busywork and more time on the work that matters. Connect your tools, then talk to them like you talk to your team. Describe any task or process in your own words to build a custom workflow. Start on your own, then invite your team to work with the same AI agents in a group chat. The familiar, secure interface is as easy as texting, so everyone can get started instantly. Your AI agents learn from your conversations and connected tools, adapting to how you work. Organize these chats around your workflows, with dedicated conversations for topics, projects, or locations. Any message can become a task or checklist, so you can assign work to an AI agent or colleague, track progress, and see what's outstanding. Messages, files, voice and video calls all live in the same place, with recordings and searchable transcriptions so you can find what you need and catch up on conversations you missed. Company data belongs to the business rather than the individual, so chat history, files, and contacts stay off employees' personal devices and under the company's control. Admins can add or remove access in a single click, so business data does not leave when an employee does. Zenzap is GDPR, SOC 2, and ISO 27001 compliant, plus HIPAA compliant with a signed BAA for healthcare teams. Key features and value propositions include: - AI Agents: Create AI agents in one click, customized for the way you actually work. Connect your tools and collaborate with the same AI agents as your team, with no technical expertise needed. - Automated Workflows: Create custom workflows for any task or process across your tools, in your own words. Your AI agents put them into action, giving you and your team hours back. - Full Admin Control & Compliance: Add or remove access in one click. Control who can create chats, use AI agents, and see information, and what AI agents can do. - Structured Communication: Dedicated chats organized around your workflows bring your team, AI agents, and ongoing work together, so information stays easy to find. - Business-Owned Data: Chat history, files, and contacts belong to the company and stay off personal devices, with everything stored securely in the cloud. - Efficiency Tools: Voice and video calls with recordings and searchable transcriptions, plus to-dos and checklists that turn any message into tracked, assigned work.

Seller

Zenzap

Discussions

Zenzap Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Michal Voliovitch

Pricing

Pricing provided by Zenzap.

Free

$0.00

Per Month

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Zenzap Integrations

(36)

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Eva G.

Project Manager

Small-Business (50 or fewer emp.)

12/4/2025

"Effortless Communication for All Skill Levels"

5/5

What do you like best about Zenzap?

How easy and intuitive it is for people that are not yet used to professional tools for communication. The fact that zenzap uses terminology that is readily understood by everyone, even my 70 year old boss, makes things extremely easy. It helps our team, which spans over 8-hour time zone, and different digital backgrounds, have all the work communications in one place and easily available asynchronously. I also love that the basic plan for a small team like ours is totally free. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

I would like to have direct videocalls implemented in the system, instead of being based off thrid-party apps like Google Meet or Microsoft Teams. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this and for the 5 stars! 🎉

Love hearing that Zenzap's simplicity is bridging the gap across your team, whether that's an 8-hour time zone spread or different comfort levels with digital tools. That's exactly the goal -communication that feels natural no matter your background, so async work actually works.

Also, good news on the video calls: that's live now, directly in Zenzap, no need to bounce over to Meet or Teams anymore. Would love for your team to try it out.

Thanks again for sharing this, and for being part of the Zenzap community!

Alister H.

Director

Small-Business (50 or fewer emp.)

10/21/2025

"Great Team Visibility and Media Storage, but File Management Needs Improvement"

5/5

What do you like best about Zenzap?

I like the overall visibilty as a manager to see what is going on and be able to help out in situations where onsite personnel are asking questions to the group and I can have office based personnel overviewing, that have the ability to offer feedback from an office. Also like the storage of media that can be looked back over even by newly added members to chats. The other good thing is to be able to remove people from chats when they are no longer working on projects, which helps keep them focused on the projects they are working on. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

The removal of files is awkward when it comes to updating them. You currently have to locate the original message with the file attached and then delete it. Unable to rename files in the system is a shame but I'm sure the way the zenzap team work new processes come along after ideas are put forward by the users. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this review 🎉

Really glad the visibility is working well for you as a manager, being able to bridge onsite and office teams in one place, plus having media history accessible even for newly added members, sounds like it's making a real operational difference. And the ability to remove people from chats once they're off a project is exactly the kind of focus we want to support.

Also appreciate you laying out the file management friction so clearly-the workaround for updating files and the lack of renaming are both good, concrete points. We think search AI and AI agents can help with that.

Thanks again for taking the time to write this up!

Adam R.

Director

Small-Business (50 or fewer emp.)

12/4/2025

"Effortless Onboarding and Secure Group Management"

5/5

What do you like best about Zenzap?

Onboarding is so much easier than other apps, such as Whatsapp. Combined with the safety of revoking chat access to people who leave the group, theae 2 features alone make it a standout platform. Add to that the file storage, the ability to set custom hours, the many different chat spaces - an awesome app. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

Sometimes navigation is a bit cumbersome - for example deleting media from the app. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this - and the 5 stars! 🎉

Really glad the onboarding and access revocation are standing out for you, those are two things we put a lot of thought into, so it's great to hear they're making a real difference alongside file storage and working hours.

Also appreciate the note on media deletion feeling clunky -that's the kind of detail our product team wants to hear, so we'll pass it along. And love that being able to pick and choose your sub-groups is keeping notifications sane for a community your size.

Thanks again for taking the time to write this up!

Hafeez O.

CTO

Small-Business (50 or fewer emp.)

12/4/2025

"Effortless to Use and a Hit with the Team"

5/5

What do you like best about Zenzap?

It's extremely easy to use, and my team member was very pleased with it once they were onboarded. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

The only problem I’m experiencing right now is that, on occasion, the audio simply vanishes and isn’t sent after I finish recording it. I’m not sure whether this is due to a software glitch or an issue with my device. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this! 🙌

Love that your team member was won over so quickly after onboarding -- that's exactly the kind of easy adoption we aim for. And it's great that Zenzap is helping cut through the usual chat noise while giving you that hierarchical structure and access control.

Also, thanks for flagging the audio issue with voice recordings - that's not something we want you running into, and we'll get it in front of our product team to dig into. If it keeps happening, feel free to reach out to Shelly directly in-app so we can take a closer look at what might be going on with it.

Thanks again for taking the time to share this!

Sam R.

Owner

Small-Business (50 or fewer emp.)

12/4/2025

"Great Interface, But Notification Overload Needs Fixing"

2.5/5

What do you like best about Zenzap?

What stood out most was how intuitive it felt from the very first use. The interface is clean, well-designed and makes collaboration straightforward. It strikes a nice balance between being feature-rich and still feeling simple to navigate. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

The notification system is the biggest drawback. Because alerts are tied to individual checklist items rather than the checklist as a whole, everyone ends up getting notified about every tiny update. It can quickly become noisy and distracting, especially in shared lists. Review collected by and hosted on G2.com.

What problems is Zenzap solving and how is that benefiting you?

It helps keep shared tasks organised in one place, so nothing gets lost in messages or emails. Checklists make collaboration clearer and ensure everyone can see progress at a glance. That reduces back-and-forth and keeps group work moving smoothly, which is especially handy when coordinating multiple small actions. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for the thoughtful and positive feedback. We’re really glad to hear that Zenzap felt intuitive from the very first use and that the balance between simplicity and powerful features stood out to you.

Regarding notifications, we appreciate you calling this out. Currently, updates are tied to individual to-dos items because many users want full visibility when something changes such as task details, deadlines, or ownership, especially in collaborative environments. These updates appear only within the relevant chat or group where the task was created, not across unrelated conversations.

That said, we completely understand how this can feel noisy for teams that prefer fewer interruptions. Because different users have different preferences, we’re actively working on improvements that would allow changes to be viewed in a more centralized or customizable way, giving users greater control over how and when they’re notified.

Your feedback is incredibly valuable to us: it’s exactly what helps us continue to improve Zenzap and make it better for everyone. Thanks again for taking the time to share your experience.

James S.

Content Creator

Small-Business (50 or fewer emp.)

7/30/2025

"Very useful and easy to use for daily work tasks"

4/5

What do you like best about Zenzap?

Zenzap has a clean and user-friendly interface that makes daily communication and task management very efficient. As an employee, I find it incredibly useful for keeping track of updates, collaborating with teammates, and organizing work without confusion. It’s fast, responsive, and integrates well with other tools we use. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

I would like an easier way to download content that people have posted on Zenzap, especially when using the mobile app. Right now, it takes a few extra steps or isn’t very clear, which can slow down workflow when you're trying to access shared files quickly on the go. Review collected by and hosted on G2.com.

What problems is Zenzap solving and how is that benefiting you?

Zenzap helps simplify daily communication and makes it easier to collaborate with my team in real time. It reduces the need for long email threads and helps keep tasks organized in one place. The quick access to shared content and updates saves time and improves overall productivity during the workday. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this - really glad it's making your daily work easier! 🙌

Great to hear the interface is keeping things clean and efficient for you, and that Zenzap is fitting naturally into how your team collaborates and integrates with your other tools. Cutting down on long email threads and keeping tasks in one place is exactly the kind of time-saving we're going for.

Also, on the mobile downloads - you should actually be able to just tap on the shared content and save it directly. There's also an option to block downloads entirely if that's preferred for security reasons. Would love for you to give it another try, and if it's still not working smoothly, feel free to reach out to our support so we can take a closer look.

Thanks again for taking the time to share this!

ashton m.

Sales Associate

Small-Business (50 or fewer emp.)

11/20/2025

"Effortless Navigation and Organized Group Chats"

5/5

What do you like best about Zenzap?

I really appreciate how simple it is to navigate, and I also like that you can create private chats with other coworkers. It's great to have the option to set up different group chats with colleagues, which makes staying organized much easier. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

I would really like to see a FaceTime feature that allows coworkers to connect with each other. I think this addition would be very helpful. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this! 🎉

Really glad the navigation feels simple and that private chats and group organization are helping you stay on top of things with your coworkers. Making it easy to stay connected no matter where everyone is - that's exactly what we want Zenzap to do.

Also- good news: video calling is already live, so your team can connect face-to-face right from Zenzap. Would love for you to give it a try!

Thanks again for taking the time to share this!

emily s.

Head of Operations

Small-Business (50 or fewer emp.)

2/11/2026

"Easy Group Creation for Better Organization"

5/5

What do you like best about Zenzap?

Being able to create different groups of people Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

Having to install on everyone's desktop, and having to have it bookmarked not a program you can just install on the desktop Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this review! 🎉

Really glad the group creation is helping keep things organized, and that Zenzap is making it easy to share pictures and communicate with your team.

On the desktop setup - just a heads up, we do have a downloadable desktop app as well as the web version, so it doesn't have to stay a bookmark-only setup.

Thank you!

Kieran M.

Director

Small-Business (50 or fewer emp.)

11/28/2025

"Zenzap: Feature-Rich, Affordable Alternative to WhatsApp for Work"

5/5

What do you like best about Zenzap?

Zenzap is a a great alternative to using Whatsapp at work. It has extra features like To'dos and central file sharing that we've found really useful. Its also resonably priced compared to other platforms.

It has been an easy integration and the team have been great. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

It would be great to link with our rota app, but i'm told this intergation is coming start fo next year. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for this review! 🎉

Really glad Zenzap is proving to be a solid and secure WhatsApp alternative for you - the To-dos and central file sharing making a real difference alongside the pricing is great to hear, and so is the easy integration and experience with the team.

Thanks again for taking the time to share this!

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

1/5/2026

"Empowers Team Efficiency with Comprehensive Features"

4.5/5

What do you like best about Zenzap?

I believe that ZenZap has all of the features and opportunities that could make our team more efficient and cohesive. Review collected by and hosted on G2.com.

What do you dislike about Zenzap?

The challenge I believe is not with ZenZap but with people being afraid to switch, try a different platform or having to pay for a service when they get Group me for free. Review collected by and hosted on G2.com.

Response from Michal Voliovitch of Zenzap

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Thank you so much for taking the time to share this thoughtful review - we really appreciate it.

You’re absolutely right that the biggest challenge is often not the platform itself, but the hesitation people feel when switching tools or trying something new. That’s exactly why we built Zenzap to be intuitive, familiar, and easy to adopt from day one. Our goal is to make the transition feel simple and not intimidating, so teams can move over confidently and without friction.

We’re especially glad to hear Zenzap is helping your church security team communicate securely and stay connected across campuses. The ability to create structured groups, reach the right people at the right time, and keep communication safe is core to what we aim to deliver.

Thank you again for the feedback and for trusting Zenzap with such an important use case.