Zenzap Features

Based on 33 Zenzap reviews. Delivers notifications to both sides of the conversation.

As reported in 34 Zenzap reviews. Allows for live chat to be enabled within the app for customer help.

Ensures messages about patient information are confidental and secure.

Ability to send different kinds of messages to nurses than doctors.

Send alarms to users if they do not respond to notifications in a timely manner.

Offers the ability for users to send messages within the platform.

Integrate with telephone insfrastructure so that users can make calls directly from the tool.

Ability to recieve notifications for new messages on a multitude of outside devices.

Provide live chat tools for instant messaging

Ability to involve multiple users in public or private discussions

Allow external users to use chat and discussions

Provide functionality to create and manage polls and surveys

Manage news and announcements by company or department

Based on 31 Zenzap reviews. Allows users to customize chat colors, text, logos, and branding.

As reported in 33 Zenzap reviews. Archives conversations in a separate location for later reference.

Enables employees to denote potential customers. 32 reviewers of Zenzap have provided feedback on this feature.

Based on 33 Zenzap reviews. Establishes a knowledge base for employee reference during conversations.

Provides a central location for help requests, helping employees respond sooner. This feature was mentioned in 32 Zenzap reviews.

Allows for the creation of profiles for contacts and customers. This feature was mentioned in 31 Zenzap reviews.

Offer modules for both health care givers and staff.

Integrate with outside scheduling platforms.

Ability to track patient retention and turnover.

Allows users to send and open various file types. This feature was mentioned in 13 Zenzap reviews.

Notifies users when they have been contacted or tagged. This feature was mentioned in 13 Zenzap reviews.

Message content search capability. 13 reviewers of Zenzap have provided feedback on this feature.

Software can be accessed through a downloadable mobile application. 13 reviewers of Zenzap have provided feedback on this feature.

Software can be accessed through a downloadable desktop app or a cloud-based site. 13 reviewers of Zenzap have provided feedback on this feature.

As reported in 12 Zenzap reviews. Application integrates with other outside software.

Based on 12 Zenzap reviews. Allows users to communicate via audio call.

Allows users to communicate via video call. 12 reviewers of Zenzap have provided feedback on this feature.

Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation

Ability to track and analyze patient referrals, retention, and turnover.

Stores clinical data into a centralized database; supports physician access to data

Allows the sending of different types of messages to different users and physician types

Streamlines the digital or electronic sharing of confidential patient data

Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices

Routes calls and messages based on availability, user level, and escalation protocol

Ensures integration between and interoperability with other health care solutions and systems

Enables hospital IT to measure usage and effectiveness of communications tools

Ensures messages about patient information are confidental and secure.

As reported in 40 Zenzap reviews. Provide standard workflows that can be used accross the company.

As reported in 40 Zenzap reviews. Allow administrators to configure workflows and processes.

Deliver a single data repository for all project information. 39 reviewers of Zenzap have provided feedback on this feature.

Define and manage roles and access rights for the entire system. 42 reviewers of Zenzap have provided feedback on this feature.

As reported in 41 Zenzap reviews. Maintain procedures for data access and governance.

Allow users to use the system online and on mobile devices. This feature was mentioned in 42 Zenzap reviews.

As reported in 41 Zenzap reviews. Set priority levels on tasks so individuals can organize their work.

As reported in 40 Zenzap reviews. Define dependencies between tasks and the rules to manage them.

Plan and create work breakdown structure (WBS) based on the scope of the project. This feature was mentioned in 37 Zenzap reviews.

Create customized project views for internal and external purposes (eg: for customers). 36 reviewers of Zenzap have provided feedback on this feature.

Allocate resources by matching capacity and demand, by project, team, or department. 38 reviewers of Zenzap have provided feedback on this feature.

Automatically calculate the critical path for projects and update it when projects change. This feature was mentioned in 36 Zenzap reviews.

Deliver dashboards that display project data and KPIs in real time. This feature was mentioned in 36 Zenzap reviews.

Based on 38 Zenzap reviews. Monitor resource allocation to identify shortages and adjust accordingly.

Based on 38 Zenzap reviews. Define customizable workspace for teams, departments, and external users.

As reported in 38 Zenzap reviews. Provide drag and drop options to configure workspaces.

As reported in 36 Zenzap reviews. Monitor work accross the company and analyze performance.

Based on 36 Zenzap reviews. Support multiple channels for internal and external communications.

Based on 37 Zenzap reviews. Allow users to share and collaborate on documents and files.

As reported in 37 Zenzap reviews. Help users meet, share workspaces, and collaborate on tasks.

Based on 37 Zenzap reviews. Associate a budget with a project and allocate it accordingly by task or resource.

Track time and expenses associated with projects or tasks. 36 reviewers of Zenzap have provided feedback on this feature.

Based on 36 Zenzap reviews. Monitor project proftability by team or department.

Integrate with CRM, marketing, or customer service software. This feature was mentioned in 36 Zenzap reviews.

Provide integration with accounting software and ERP systems. 35 reviewers of Zenzap have provided feedback on this feature.

Connect to external data sources such as databases or BI software. This feature was mentioned in 35 Zenzap reviews.

Documents can be shared between users and teams

User can share notes with colleagues or external users

Help users find documents and other types of content

Keep track of document versions and related changes

Create personalized project views for collaboration

Allow users to follow tasks which are not assigned to them

Define and manage users access to documents and collaboration features

Manage private and shared calendars and associated events

Make project views available for the public.

Include features to create, assign, and manage tasks.

Deliver project plans that can be customized by users.

Provide visibility into collaborative processes accross the company

Provide integration with task management and project management software.

Align remote employees with their colleagues and external users

Define and track responsabilities for remote users

Allow users to connect to tools that they use remotely

Users can work offline and changes are synced when they back online

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Uses AI-powered language translation tools to translate messages in real-time.

Creates, assists, or automates the generation of text-based content within the platform.

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input 17 reviewers of Zenzap have provided feedback on this feature.

Based on 17 Zenzap reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases 17 reviewers of Zenzap have provided feedback on this feature.

Based on 16 Zenzap reviews. Engages in human-like conversation for task delegation

Ability to break down and plan multi-step processes

Works across multiple software systems or databases