Zenzap Features

Delivers notifications to both sides of the conversation.

Allows for live chat to be enabled within the app for customer help.

Ensures messages about patient information are confidental and secure.

Ability to send different kinds of messages to nurses than doctors.

Send alarms to users if they do not respond to notifications in a timely manner.

Offers the ability for users to send messages within the platform.

Integrate with telephone insfrastructure so that users can make calls directly from the tool.

Ability to recieve notifications for new messages on a multitude of outside devices.

Provide live chat tools for instant messaging

Ability to involve multiple users in public or private discussions

Allow external users to use chat and discussions

Provide functionality to create and manage polls and surveys

Manage news and announcements by company or department

Allows users to customize chat colors, text, logos, and branding.

Archives conversations in a separate location for later reference.

Enables employees to denote potential customers.

Establishes a knowledge base for employee reference during conversations.

Provides a central location for help requests, helping employees respond sooner.

Allows for the creation of profiles for contacts and customers.

Offer modules for both health care givers and staff.

Integrate with outside scheduling platforms.

Ability to track patient retention and turnover.

Allows users to send and open various file types.

Notifies users when they have been contacted or tagged.

Message content search capability.

Software can be accessed through a downloadable mobile application.

Software can be accessed through a downloadable desktop app or a cloud-based site.

Application integrates with other outside software.

Allows users to communicate via audio call.

Allows users to communicate via video call.

Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation

Ability to track and analyze patient referrals, retention, and turnover.

Stores clinical data into a centralized database; supports physician access to data

Allows the sending of different types of messages to different users and physician types

Streamlines the digital or electronic sharing of confidential patient data

Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices

Routes calls and messages based on availability, user level, and escalation protocol

Ensures integration between and interoperability with other health care solutions and systems

Enables hospital IT to measure usage and effectiveness of communications tools

Ensures messages about patient information are confidental and secure.

Allows information to be distributed via a scrolling news feed.

Allows information to be distributed via newsletter.

Allows information to be distributed via push notification.

Allows information to be distributed via email.

Allows administrators to deliver information through multiple channels at once.

Able to share pictures, videos or external articles, and users can participate in the communication if authorized

Allows employees to confirm that they have received or read a piece of content.

Allows employees to leave comments on posts within the application.

Automatically translates information via machine translation.

Allows administrators to set permissions within the application.

Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.

Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.

Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).

Provide standard workflows that can be used accross the company.

Allow administrators to configure workflows and processes.

Deliver a single data repository for all project information.

Define and manage roles and access rights for the entire system.

Maintain procedures for data access and governance.

Allow users to use the system online and on mobile devices.

Set priority levels on tasks so individuals can organize their work.

Define dependencies between tasks and the rules to manage them.

Plan and create work breakdown structure (WBS) based on the scope of the project.

Create customized project views for internal and external purposes (eg: for customers).

Allocate resources by matching capacity and demand, by project, team, or department.

Automatically calculate the critical path for projects and update it when projects change.

Deliver dashboards that display project data and KPIs in real time.

Monitor resource allocation to identify shortages and adjust accordingly.

Define customizable workspace for teams, departments, and external users.

Provide drag and drop options to configure workspaces.

Monitor work accross the company and analyze performance.

Support multiple channels for internal and external communications.

Allow users to share and collaborate on documents and files.

Help users meet, share workspaces, and collaborate on tasks.

Associate a budget with a project and allocate it accordingly by task or resource.

Track time and expenses associated with projects or tasks.

Monitor project proftability by team or department.

Integrate with CRM, marketing, or customer service software.

Provide integration with accounting software and ERP systems.

Connect to external data sources such as databases or BI software.

Documents can be shared between users and teams

User can share notes with colleagues or external users

Help users find documents and other types of content

Keep track of document versions and related changes

Create personalized project views for collaboration

Allow users to follow tasks which are not assigned to them

Define and manage users access to documents and collaboration features

Manage private and shared calendars and associated events

Make project views available for the public.

Include features to create, assign, and manage tasks.

Deliver project plans that can be customized by users.

Provide visibility into collaborative processes accross the company

Provide integration with task management and project management software.

Align remote employees with their colleagues and external users

Define and track responsabilities for remote users

Allow users to connect to tools that they use remotely

Users can work offline and changes are synced when they back online

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.

Provides customizable web platform for colors, fonts, company branding etc.

Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.

Creates segmentation groups and communication audiences to target messages, content, features access, etc.

Displays application newsfeed content in an engaging and modern manner.

Allows for reaching employees through the Integrated newsletter builder via email

Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.

Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.

Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.

Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.

Condenses long documents or text into a brief summary.

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Uses AI-powered language translation tools to translate messages in real-time.

Creates, assists, or automates the generation of text-based content within the platform.

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Ability to break down and plan multi-step processes

Works across multiple software systems or databases