---
title: Workwize Reviews
meta_title: 'Workwize Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Workwize works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 22
  scale: '5'
date_modified: '2026-09-18'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Workwize Reviews
**Vendor:** Workwize  
**Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 22
## About Workwize
Workwize is the global IT hardware lifecycle management platform, named a Representative Vendor in the 2026 Gartner® Market Guide for Hardware Asset Management Tools. Built for IT teams managing distributed and remote workforces, Workwize automates the full IT asset lifecycle. Designed for global scalability, Workwize enables IT managers to autonomously manage the entire IT asset lifecycle. Workwize provides IT managers with the tools necessary to autonomously oversee the entire lifecycle of IT assets, from procurement and deployment to retrieval and decommissioning. By integrating these functions into a single platform, Workwize enhances operational efficiency and reduces the complexity often associated with managing IT resources. Targeted primarily at IT departments and HR teams, Workwize is particularly beneficial for organizations with a global presence. With support in over 100 countries, qith 82+ HRIS integrations available, it is an ideal choice for companies with distributed teams and remote employees. The platform simplifies the management of various assets, including laptops, tech equipment, and even office furniture, ensuring that all necessary resources are readily available for your new hires. Workwize stands out in the IT asset management category by offering a holistic solution that addresses the unique challenges of managing IT resources in a global context. They are ideal for IT managers and IT directors at companies with 150+ employees operating across multiple countries, looking to replace manual spreadsheets, multiple vendors, or fragmented procurement processes with a single automated platform.



## Workwize Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users highlight the **seamless integrations** of Workwize, significantly enhancing efficiency in managing IT and HR processes. (6 reviews)
- Users highlight the **time-saving capabilities** of Workwize, streamlining management tasks and enhancing overall efficiency. (6 reviews)
- Users value the **seamless application integrations** of Workwize, enhancing efficiency across multiple hotel locations and systems. (5 reviews)
- Users find Workwize to be **easy to use** , saving time through seamless integrations and structured management processes. (5 reviews)
- Users value the **centralized information** in Workwize, which simplifies management and streamlines processes effectively. (4 reviews)
- Users appreciate the **automation capabilities** of Workwize, streamlining onboarding and offboarding processes effortlessly. (3 reviews)
- Communication (3 reviews)
- Tracking (3 reviews)
- Asset Management (2 reviews)
- Centralized Management (2 reviews)

**What users dislike:**

- Users feel there is **limited customization** in reporting dashboards for multi-location operations, though updates are on the way. (2 reviews)
- Users experience **poor customer support** , with delays and unresponsive service causing significant frustration during implementation. (2 reviews)
- Users face **difficult navigation** due to long implementation times and lack of meaningful updates on their orders. (1 reviews)
- Users find Workwize **expensive** when managing multiple devices or regions, impacting overall affordability. (1 reviews)
- Users experience significant **implementation delays** and inconsistent service, especially outside the US, complicating the process. (1 reviews)
- Information Overload (1 reviews)
- Insufficient Information (1 reviews)
- Users face significant **integration issues** with Workwize, leading to delays and inconsistent service across regions. (1 reviews)
- Users experience significant **latency issues** with Workwize, resulting in frustrating delays and lack of timely updates. (1 reviews)
- Users often face **navigation issues** with Workwize, leading to frustrating delays and difficulties in global service delivery. (1 reviews)

## Workwize Reviews
  ### 1. Comprehensive, easy to use, helpful team, great integrations and features.

**Rating:** 4.0/5.0 stars

**Reviewed by:** christopher.denny@axelera.ai D. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 07, 2026

**What do you like best about Workwize?**

I like how thorough it is, allowing for asset intake, assigning to employees, transferring items, integration with Bamboo HR, expansive product list, and a very well-organized UI, making everything easy to find.

**What do you dislike about Workwize?**

Inconsistency & Pricing. We can have a seamless, wonderful experience with one order, then receive the wrong item on the next 4, then rectifying the issue will be treated drastically different across all 4. The service pricing is fair, but the asset pricing can be astronomical, making some current laptops cost more than my first car. The biggest issue lately has been retrieval. It's an amazing service that needs tidied up. I've had several pickups not send the packing materials prior to the pickup date, and several situations where no one ever showed up to the pickup several times in a row, that the user determined that it was easier to drive the equipment to one of our nearest offices. That's simply not an acceptable success rate.

**What problems is Workwize solving and how is that benefiting you?**

Our major focuses are on asset acquisition, warehousing assets, and asset transportation. The operations work that WorkWize does keeps our business afloat, and most complaints that we've has been well-received and addressed. We see the service actively and rapidly improving. One of the biggest issues has been delivery, with some delivery services certainly working better than others, and have been grateful to WorkWize for being willing to handle many of those conversations with us.

  ### 2. Needs Improvement

**Rating:** 0.0/5.0 stars

**Reviewed by:** Felix W. | TechOps Support Team Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 03, 2026

**Describe the project or task Workwize helped with:**

Overall, Workwize's platform has useful features, but the day-to-day support experience has been consistently frustrating enough that I wouldn't recommend them. Key issues:

We've had issues with slow, unreliable order fulfilments. Hardware orders take a long time and the quoted times are too long, with delays regularly pushing past an already long lead time.

We'e had laptops showing as "delivered" but not appearing in stock, forcing the team to burn through buffer stock we wouldn't normally touch.

Automation/buffer-stock logic has previously backfired. Restock automations meant to keep stock topped up instead re-trigger repeatedly when delayed laptops don't arrive, causing over-ordering and overspending.

Apple Business Manager enrolment gaps. Multiple recurring incidents of devices arriving without ABM/DEP enrolment, blocking onboarding, this is is a risk area that we haven't seen with other suppliers.

Although the chat support function can be quick with an initial response, getting actual support is long winded and inconsistent usually resulting in an email thread that receives follow ups days later (this isn't appropriate when querying late deliveries, as we have onboardings that are taking place with set start dates). Requests routinely get lost between agents, with context dropped along the way, having cases moving between several different support agents where some of the original context was lost is frustrating. Teams end up chasing Workwize support too regularly just to get updates.

Order/data accuracy issues. Devices mislabelled by keyboard layout making them unfindable when ordering, lack of ability to adjust asset details to make it easier for the team to review and a rigid address-verification loop that's previously blocked urgent shipments.

Bottom line is the platform's feature set looks good on paper, but operationally the combination of fulfilment delays, ABM enrolment failures, and support friction has created real onboarding risk and extra admin burden for the team. We wouldn't recommend Workwize until they can show sustained improvement in delivery reliability and support responsiveness.

**What do you like best about Workwize?**

Overall, Workwize's platform has useful features, but the day-to-day support experience has been consistently frustrating enough that I wouldn't recommend them. Key issues:

We've had issues with slow, unreliable order fulfilments. Hardware orders take a long time and the quoted times are too long, with delays regularly pushing past an already long lead time.

We'e had laptops showing as "delivered" but not appearing in stock, forcing the team to burn through buffer stock we wouldn't normally touch.

Automation/buffer-stock logic has previously backfired. Restock automations meant to keep stock topped up instead re-trigger repeatedly when delayed laptops don't arrive, causing over-ordering and overspending.

Apple Business Manager enrolment gaps. Multiple recurring incidents of devices arriving without ABM/DEP enrolment, blocking onboarding, this is is a risk area that we haven't seen with other suppliers.

Although the chat support function can be quick with an initial response, getting actual support is long winded and inconsistent usually resulting in an email thread that receives follow ups days later (this isn't appropriate when querying late deliveries, as we have onboardings that are taking place with set start dates). Requests routinely get lost between agents, with context dropped along the way, having cases moving between several different support agents where some of the original context was lost is frustrating. Teams end up chasing Workwize support too regularly just to get updates.

Order/data accuracy issues. Devices mislabelled by keyboard layout making them unfindable when ordering, lack of ability to adjust asset details to make it easier for the team to review and a rigid address-verification loop that's previously blocked urgent shipments.

Bottom line is the platform's feature set looks good on paper, but operationally the combination of fulfilment delays, ABM enrolment failures, and support friction has created real onboarding risk and extra admin burden for the team. We wouldn't recommend Workwize until they can show sustained improvement in delivery reliability and support responsiveness.

**What do you dislike about Workwize?**

Overall, Workwize's platform has useful features, but the day-to-day support experience has been consistently frustrating enough that I wouldn't recommend them. Key issues:

We've had issues with slow, unreliable order fulfilments. Hardware orders take a long time and the quoted times are too long, with delays regularly pushing past an already long lead time.

We'e had laptops showing as "delivered" but not appearing in stock, forcing the team to burn through buffer stock we wouldn't normally touch.

Automation/buffer-stock logic has previously backfired. Restock automations meant to keep stock topped up instead re-trigger repeatedly when delayed laptops don't arrive, causing over-ordering and overspending.

Apple Business Manager enrolment gaps. Multiple recurring incidents of devices arriving without ABM/DEP enrolment, blocking onboarding, this is is a risk area that we haven't seen with other suppliers.

Although the chat support function can be quick with an initial response, getting actual support is long winded and inconsistent usually resulting in an email thread that receives follow ups days later (this isn't appropriate when querying late deliveries, as we have onboardings that are taking place with set start dates). Requests routinely get lost between agents, with context dropped along the way, having cases moving between several different support agents where some of the original context was lost is frustrating. Teams end up chasing Workwize support too regularly just to get updates.

Order/data accuracy issues. Devices mislabelled by keyboard layout making them unfindable when ordering, lack of ability to adjust asset details to make it easier for the team to review and a rigid address-verification loop that's previously blocked urgent shipments.

Bottom line is the platform's feature set looks good on paper, but operationally the combination of fulfilment delays, ABM enrolment failures, and support friction has created real onboarding risk and extra admin burden for the team. We wouldn't recommend Workwize until they can show sustained improvement in delivery reliability and support responsiveness.

**Recommendations to others considering Workwize:**

Overall, Workwize's platform has useful features, but the day-to-day support experience has been consistently frustrating enough that I wouldn't recommend them. Key issues:

We've had issues with slow, unreliable order fulfilments. Hardware orders take a long time and the quoted times are too long, with delays regularly pushing past an already long lead time.

We'e had laptops showing as "delivered" but not appearing in stock, forcing the team to burn through buffer stock we wouldn't normally touch.

Automation/buffer-stock logic has previously backfired. Restock automations meant to keep stock topped up instead re-trigger repeatedly when delayed laptops don't arrive, causing over-ordering and overspending.

Apple Business Manager enrolment gaps. Multiple recurring incidents of devices arriving without ABM/DEP enrolment, blocking onboarding, this is is a risk area that we haven't seen with other suppliers.

Although the chat support function can be quick with an initial response, getting actual support is long winded and inconsistent usually resulting in an email thread that receives follow ups days later (this isn't appropriate when querying late deliveries, as we have onboardings that are taking place with set start dates). Requests routinely get lost between agents, with context dropped along the way, having cases moving between several different support agents where some of the original context was lost is frustrating. Teams end up chasing Workwize support too regularly just to get updates.

Order/data accuracy issues. Devices mislabelled by keyboard layout making them unfindable when ordering, lack of ability to adjust asset details to make it easier for the team to review and a rigid address-verification loop that's previously blocked urgent shipments.

Bottom line is the platform's feature set looks good on paper, but operationally the combination of fulfilment delays, ABM enrolment failures, and support friction has created real onboarding risk and extra admin burden for the team. We wouldn't recommend Workwize until they can show sustained improvement in delivery reliability and support responsiveness.

**What problems is Workwize solving and how is that benefiting you?**

Overall, Workwize's platform has useful features, but the day-to-day support experience has been consistently frustrating enough that I wouldn't recommend them. Key issues:

We've had issues with slow, unreliable order fulfilments. Hardware orders take a long time and the quoted times are too long, with delays regularly pushing past an already long lead time.

We'e had laptops showing as "delivered" but not appearing in stock, forcing the team to burn through buffer stock we wouldn't normally touch.

Automation/buffer-stock logic has previously backfired. Restock automations meant to keep stock topped up instead re-trigger repeatedly when delayed laptops don't arrive, causing over-ordering and overspending.

Apple Business Manager enrolment gaps. Multiple recurring incidents of devices arriving without ABM/DEP enrolment, blocking onboarding, this is is a risk area that we haven't seen with other suppliers.

Although the chat support function can be quick with an initial response, getting actual support is long winded and inconsistent usually resulting in an email thread that receives follow ups days later (this isn't appropriate when querying late deliveries, as we have onboardings that are taking place with set start dates). Requests routinely get lost between agents, with context dropped along the way, having cases moving between several different support agents where some of the original context was lost is frustrating. Teams end up chasing Workwize support too regularly just to get updates.

Order/data accuracy issues. Devices mislabelled by keyboard layout making them unfindable when ordering, lack of ability to adjust asset details to make it easier for the team to review and a rigid address-verification loop that's previously blocked urgent shipments.

Bottom line is the platform's feature set looks good on paper, but operationally the combination of fulfilment delays, ABM enrolment failures, and support friction has created real onboarding risk and extra admin burden for the team. We wouldn't recommend Workwize until they can show sustained improvement in delivery reliability and support responsiveness.

  ### 3. Great onboarding/offboarding, asset tracking, and inventory but real-time status updates lag

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter B. | Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 03, 2026

**What do you like best about Workwize?**

The fact that you can Onboard and Offboard employees from within the same platform, have an inventory of your assets and who is assigned what and also the ability to either purchase from their suppliers or else to ship from your suppliers directly to their warehouses.

**What do you dislike about Workwize?**

At the beginning, we used to have some issues with certain products availability, hence why we then bought some stock from my previous suppliers. Obviously we were told that we could buy everything that we wanted, whenever we wanted, but obviously their are manufacturing constraints. Although I appreciate that, I would expect that a remote supplier like Workwize, would have availability to better suppliers who offers a lot more stock.

Apart from that, sometimes, we wouldn't know about an issue, up until we start investigating ourselves and we contact Workwize's Support team. I would expect that such queries would be known already by Workwize and flagged to us right away.

There is also the issue about statuses of equipment when shipped or being collected from the user's that would not be updated in real time, which is a bit painful as we would have to constantly reach out to Support about that to see if they have any further visibility on the statuses than us.

**What problems is Workwize solving and how is that benefiting you?**

Shipping equipment to the users, Collecting equipment back from Leavers, Asset Inventory.

  ### 4. End-to-End Procurement and Online Asset Management in One Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michel K. | 3D Artist Freelancer, Entertainment, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2026

**What do you like best about Workwize?**

The end to end procurement platform. The online asset management platform.

**What do you dislike about Workwize?**

The communication through email, sometimes hard to follow. I would like to have this all through slack, maybe with on top of our account manager a dedicated procurement specialist that we have in a slack channel

**What problems is Workwize solving and how is that benefiting you?**

Remote work asset management, retrieval, onboarding of users and Asset management platform for audit and Compliance (ISO 27001 and SOC2)

  ### 5. Greater Asset Control and Smooth Onboarding Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** N A. | Computer Software, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 03, 2026

**What do you like best about Workwize?**

It gives us much more control over what’s happening with our assets, and it also helps new joiners get started smoothly without any hiccups.

**What do you dislike about Workwize?**

They operate using 3rd party logistics companies and they tend to be unreliable

**What problems is Workwize solving and how is that benefiting you?**

I can make sure I keep the overview at all times which translates to better budget planning

  ### 6. Automatic Onboarding and Offboarding Makes Laptop Management a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamal I. | Team Lead, TechOps, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 04, 2026

**What do you like best about Workwize?**

The logistics burden is lifted off our shoulders with the automatic onboarding and offboarding it makes laptop management a breeze.

**What do you dislike about Workwize?**

Sometimes there can be challenges with deliveries/collections but these are almost always with local courier partners.

**What problems is Workwize solving and how is that benefiting you?**

It's saving us a huge amount of time shipping laptops across Europe for our employees.

  ### 7. Streamlined Asset Management with Quick Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Violet C. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 15, 2026

**What do you like best about Workwize?**

I like having IT equipment information organized in one place, making asset tracking more convenient. The setup for Workwize was quick.

**What do you dislike about Workwize?**

I wish Workwize had deeper customizable reports for asset utilization, lifecycle cost, and inventory trends. That would make asset management even more effective.

**What problems is Workwize solving and how is that benefiting you?**

Workwize centralizes hardware records, helping our IT team avoid managing inventory across disconnected spreadsheets, making asset tracking more convenient.

  ### 8. Simple All-in-One Tool with Strong GDPR Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ana Rita P. | Senior Data Engineer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 15, 2026

**What do you like best about Workwize?**

An all-in-one tool that’s very simple to use, with GDPR well implemented.

**What do you dislike about Workwize?**

The costs are a downside, especially the monthly fee that I still have to pay even when I’m not using it.

**What problems is Workwize solving and how is that benefiting you?**

Centralised dashboards mean there’s no need to rely on spreadsheets that have to be updated manually.

  ### 9. Fast Ticket Integration, but Missing New Microsoft/Intune Device Association Features

**Rating:** 3.5/5.0 stars

**Reviewed by:** jakob a. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 16, 2026

**What do you like best about Workwize?**

working quite fast, integration with support tickets are fine, IT team is not complaining too much

**What do you dislike about Workwize?**

no adoption to fresh Microsoft-backed features like device association - Intune

**What problems is Workwize solving and how is that benefiting you?**

They provide outsourcing services for IT hardware, so we don’t have to worry anymore about shipping and related logistics.

  ### 10. Straightforward Management with Real-Time Dashboard and Easy Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joana M. | Business Systems Administrator, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 15, 2026

**What do you like best about Workwize?**

Management is straightforward, with statuses shown in real time through the dashboard, and the integrations are useful and easy to work with.

**What do you dislike about Workwize?**

The cost is high. We’ve also run into data and inventory glitches, and the implementation timeline has been longer than expected.

**What problems is Workwize solving and how is that benefiting you?**

Solves the logistical headaches

  ### 11. World-Class Remote Work Solution with Outstanding Responsiveness

**Rating:** 5.0/5.0 stars

**Reviewed by:** João M. | Senior Business Systems Analyst, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2026

**What do you like best about Workwize?**

Their responsiveness and availability really stand out. They deliver a world-class solution for a need that every company with remote positions faces today.

**What do you dislike about Workwize?**

Nothing to declare here. They are really amazing

**What problems is Workwize solving and how is that benefiting you?**

Shipping IT equipments for our new joiners and recovering equipments from employees that left the company

  ### 12. Easy to Manage, Streamlines Everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diogo C. | Expert - IT Applications, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 07, 2026

**What do you like best about Workwize?**

I like how easily everything is managed.

**What do you dislike about Workwize?**

Not much, really. Maybe it’s just that we get a notification for every single change, so there are too many notifications overall.

**What problems is Workwize solving and how is that benefiting you?**

Workwize manages all our IT needs related to hardware delivery and overall equipment management, covering everything we require.

  ### 13. Easy, Well-Built Management Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marta A. | Advogada, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 07, 2026

**What do you like best about Workwize?**

The easy way of the management service is built.

**What do you dislike about Workwize?**

The amount of notification and customm support

**What problems is Workwize solving and how is that benefiting you?**

Receiving equipments

  ### 14. Workwize - great help for asset management across the globe

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krystian K. | Senior IT Ops Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 09, 2026

**What do you like best about Workwize?**

User interface, it's friendly and very intuitive.

**What do you dislike about Workwize?**

When products get unavailable they just cannot be added in the order (which is fine and reasonable) but it would be nice if we got notified about that. We usually notice only when we need to make an order and then we need to request a different product which then takes more time.

**What problems is Workwize solving and how is that benefiting you?**

Asset management across the globe and storing our equipment.

  ### 15. Workwize has revolutionized our global IT asset logistics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aeren B. | IT Manager, Manufacturing, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 25, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Workwize?**

What stand out the most is Workwize's ability to centralize and automate the provisioning and tracking of IT assets across multiple countries. The integration with our HR system(HiBob) and MDM(Jamf) created seamless workflows. We also appreciate the intuitive dashboard that gives real time visibility into asset status

**What do you dislike about Workwize?**

Sometimes courier pick ups for returned devices are slower in LATAM and pairs of APAC, Also, the customization of the employee storefront is somewhat limited. We'd love more branding options and control over regional catalogs

**What problems is Workwize solving and how is that benefiting you?**

We needed a remote friendly way to equip employees without delays or compliance risks, employees now get what they need fast and the admin load on our operations team has dropped significantly

  ### 16. Makes my job way easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** October 22, 2025

**What do you like best about Workwize?**

We’ve hooked up HiBob and Jamf to Workwize, and now everything just works. New hires get their stuff automatically, and offboarding happens without anyone from IT getting involved. The self-service shop is great too – people can order what they need without pinging us all day.

**What do you dislike about Workwize?**

It’s not the most mobile-friendly tool. I can do approvals on my phone, but it’s a bit clunky. A proper mobile app would be a big win.

**What problems is Workwize solving and how is that benefiting you?**

We don’t waste time tracking who has what anymore. Everything’s in one place, and returns actually happen on time.

  ### 17. Great for scaling IT Ops across regions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 03, 2025

**What do you like best about Workwize?**

It connects smoothly with Workday and Okta, which saves a ton of manual work. I like that it handles returns, certified wiping, and tracks sustainability impact. It’s made our IT and procurement teams work way more efficiently together.

**What do you dislike about Workwize?**

It can get pricey if you manage a lot of devices or regions.

**What problems is Workwize solving and how is that benefiting you?**

We’ve standardized how we buy, ship, and recover stuff across all our regions. It’s saved us money and headaches.

  ### 18. Essential tool for secure and scalable asset management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan X. | IT Manager, Human Resources, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 07, 2025

**What do you like best about Workwize?**

What I like best about Workwize is the centralized governance of all our IT assets globally. The platform offers full traceability which is crucial for our internal audits and ISO 27001 compliance.

**What do you dislike about Workwize?**

While their supplier network is excellent in Europe and North America, there have been a few delays when shipping to the Middle East.

**What problems is Workwize solving and how is that benefiting you?**

Workwize has helped us eliminate spreadsheet-based tracking and manual procurement. Previously, onboarding new hires in different countries took weeks and multiple vendor touchpoints. Now, it’s streamlined and auditable.

  ### 19. Workwize is quick, simple and efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** February 02, 2026

**What do you like best about Workwize?**

Workwize is best for centralizing information. Easy to use and save time.

**What do you dislike about Workwize?**

Sometimes difficult to access the required information.

**What problems is Workwize solving and how is that benefiting you?**

Workwize provides a centralized repository for policies and documentation.
Quickly locate the policy you need without digging through multiple systems.
Always work with the most current, approved policies, reducing the risk of mistakes.

  ### 20. Efficient way to manage assets

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeremiah N. | IT Admin, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 06, 2025

**What do you like best about Workwize?**

The UI is straightforward and easy to manage

**What do you dislike about Workwize?**

There were some bugs in some of the pages like in asset management some machines appear as some other asset

**What problems is Workwize solving and how is that benefiting you?**

It helps with the challenges in onboarding/offboarding employees and with the logistics of sending and retrieving units. Workwize makes it easier for us to manage these.

  ### 21. Workwize is streamline our ordering process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vu H. | IT Consultant, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 13, 2025

**What do you like best about Workwize?**

Streamline our ordering process by creating a one-stop shop! We love it!

**What do you dislike about Workwize?**

We need more depots worldwide to ensure that we deliver assets to our end users on time.

**What problems is Workwize solving and how is that benefiting you?**

Helping us deliver world class asset management!

  ### 22. Frustrating Experiences

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 04, 2024

**What do you like best about Workwize?**

Workwize provided us with a great account rep. They had a great attitude and were always helpful. The people really are fantastic. The services provided also worked well within the US.

**What do you dislike about Workwize?**

Implementation took months longer than anticipated. Services provided globally very rarely met the assured SLA, let alone averaged it. We would sometimes have to opt to deliver from an in-country retailer after our orders would have delayed shipment or not arrive on time. We are talking weeks delay. The portal would not provide any meaningful updates so we would constantly have to pester our account rep. Device collection and destruction on a global scale was painful. We had consistent struggles with device delivery and collection outside of the US. If you are trying to use these services in the EU, Australia, India, or South America you should wait until their product and processes are more matured.

**What problems is Workwize solving and how is that benefiting you?**

Workwize was brought on to help us with global hardware delivery and collection.



- [View Workwize pricing details and edition comparison](https://www.g2.com/products/workwize-workwize/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-22+15%3A55%3A52+-0500&secure%5Bsession_id%5D=554ff3c9-e67c-425f-92e3-629230e7a406&secure%5Btoken%5D=b34cb71ccbc43b861202eaf8b6a8aaf4de19c5cf2f094dc1c9ff87af1334ac3d&format=llm_user)

## Workwize Features
**Asset Inventory**
- Hardware Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**App Management**
- App Usage Monitoring
- Custom Workflows
- Self-Service App Store
- Centralized Management Console
- Onboarding & Offboarding Automation
- Email Management
- Spend Management
- Inventory Management
- Workflow Management
- SaaS Operations Management
- HR Management
- Contact Management
- Task Management
- User Management
- Deadline Management
- Employee Management
- Contract/License Management
- License Management
- Compliance Management
- Vendor Management
- Audit Management
- Renewal Management

**Generative AI**
- Generative AI

**Security**
- Role-Based Access Control
- Threat Detection Alerts
- Compliance Monitoring
- Approval Process Control

**AI Features**
- Auto-fill Custom App Details
- AI Assistant

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Spend Management**
- Budget Tracking
- Vendor Consolidation Insights
- Renewal Notifications
- AI Contract Parsing
- Cost Allocation
- Renewal Spend Forecasting
- Generative AI
- Status Tracking
- Real-Time Notifications
- Budgeting/Forecasting

**Agentic AI - SaaS Management Platforms (SMP)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Accounting Integration

**Additional Functionality**
- Real-Time Data
- Spend Analysis
- Transaction History
- Self Service Portal
- Activity Dashboard
- Usage Tracking/Analytics
- Collaboration Tools
- Member Accounts
- Reporting/Analytics
- Onboarding
- Customizable Branding
- Data Visualization
- Reporting & Statistics
- Single Sign On
- Audit Trail
- Real-Time Analytics
- AI Copilot
- Customizable Reports
- API

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations
- User Management
- Support Ticket Management
- Requisition Management
- Inventory Management
- Email Management
- Maintenance Management
- Workflow Management
- Problem Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Procurement Management
- Knowledge Base Management
- Task Management
- Change Management
- Incident Management
- Contract/License Management
- Audit Management
- Configuration Management

**Additional Functionality**
- Cost Tracking
- Access Controls/Permissions
- Prioritization
- Customizable Fields
- Data Import/Export
- Asset Tracking
- Customizable Branding
- API
- Alerts/Notifications
- Reporting/Analytics
- Barcode/Ticket Scanning
- Monitoring
- Customizable Forms
- Compliance Tracking
- Data Visualization
- Audit Trail
- AI Copilot
- Self Service Portal
- Customizable Reports

## Top Workwize Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,989 reviews)
  - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - 4.9/5.0 (1,311 reviews)
  - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) - 4.6/5.0 (1,250 reviews)

