Workday HCM Reviews & Product Details

Strong security framework with flexible permission levels and role-based access

Business processes are highly configurable and easy to manage

Intuitive, user-friendly interface for employees and managers

Excellent reporting capabilities with strong flexibility and visibility into data

Workday Support and Customer Success teams are knowledgeable, responsive, and reliable Review collected by and hosted on G2.com.

Additional worker data outside of core HCM can feel clunky and is not always intuitive or user-friendly.

The Self-Service AI capabilities are still limited and, at this stage, do not provide significant added value.

Workday is a very large and complex system, so experienced support is needed to manage it effectively. Infrequent tasks can also be difficult to remember without documentation or expertise.

The security model is powerful but highly complex and requires specialized knowledge to configure and maintain properly. Review collected by and hosted on G2.com.

I like how it combines all HR related things, like payroll, time off, and employee benefits into one system. I can conveniently see my time, report additional time, and also manage my paychecks. The website has a very clear and clean interface. You can also edit your menu options, and the performance of the website is overall very smooth. We use this software to be integrated with Texas A&Ms other software. Review collected by and hosted on G2.com.

Workday has an AI Assistant Chat feature, which is very convenient if you need help with navigating but however, if offers little suggestions for editing menus or troubleshooting. Since my workday is integrated with Texas A&M IT department, any troubleshooting issues, I have to go there. Review collected by and hosted on G2.com.

It can connect all of our HR processes and make them feel like one seamless, connected experience. Beyond that, Workday keeps innovating at a pace I haven’t seen from other HR systems providers. It’s rarely a flat “no”; instead, there’s usually a roadmap for what’s coming next, or an alternative approach you may not have explored yet. And for something as big as Workday, it still feels like a small but powerful community. Review collected by and hosted on G2.com.

The security aspects are complex. While they’re necessary, they can feel overwhelming at times. Hopefully, there’s an agent to handle that! Review collected by and hosted on G2.com.

I love all the benefits that Workday HCM provides. I love how it has actionable analytics, and everything that I'm seeing is in real time. It's like my own little self-service where I can apply my knowledge of my internal work and see it all in one place. I can manage my compliance work with just my reviews. I can see how it helps with my time off and my performance. It helps me to monitor my benefits, which is really good. It also keeps track of everything that I want to do with my life cycle as an employee, which is amazing. It's literally so organized, and I can align all of my strategies for my work and my business as far as my long-term goals at the company. I love Workday HCM. Review collected by and hosted on G2.com.

I don't have anything that I dislike about Workday HCM. Review collected by and hosted on G2.com.

Intuitive, ever-evolving and created with individuals that use the system in mind, versus a developer or technical person. With that in mind, Workday delivers a simple design for integrating multiple vendors and systems to create a primary point of entry for both end users and system administrators. We continue to build on the core foundation to meet our business needs, increasing the value of our investment. We're learning how to use the Workday delivered agents to provide a stronger user experience and leverage the platform to increase our success for new and existing associates! Review collected by and hosted on G2.com.

Workday has many partners like Peakon and HireRight that exist outside of the native Workday platform and that creates complex user experiences for the add on tools. Review collected by and hosted on G2.com.

Easy-to-use interface and a cool ERP platform that requires minimal coding. I like having several modules within one ecosystem, and the reporting is straightforward, making it easy for the leadership team to navigate and find what they need. Review collected by and hosted on G2.com.

One thing I dislike about Workday HCM is that some processes can feel overly complex, especially for users who are new to the platform. There are often multiple steps, configurations, and dependencies involved in completing what seems like a simple task. Troubleshooting can also be challenging because an issue may originate from business process configuration, security, calculated fields, integrations, or tenant-specific settings.

Another area is reporting and data extraction. While Workday provides powerful reporting capabilities, creating advanced reports can require a strong understanding of Workday’s data model, calculated fields, and report logic. Integrations can also become complicated when dealing with external systems, custom transformations, or complex business requirements.

The frequent changes and updates are beneficial, but they also require administrators and integration teams to continuously learn and adapt. Overall, Workday HCM is very powerful and flexible, but that flexibility can sometimes come at the cost of simplicity, making certain tasks more time-consuming than expected. Review collected by and hosted on G2.com.

I like that Workday HCM helps with employee onboarding, payroll processing, talent, and benefits, and helps solve problems that create extra work and frustration across the HR team. I like having employee information, time, PTO, and compensation connected in one place and flowing into payroll. That means less chasing information, fewer manual corrections, and more visibility. One approved change can update the information for everyone who needs it, so teams don’t have to enter it over and over. For example, an approved PTO request updates an employee’s balance and payroll automatically, which is super helpful. Setup was easy, and I’m super happy with the system’s performance. I’d give it a 10 and recommend it. Review collected by and hosted on G2.com.

I’d like Workday HCM to catch issues earlier and make outstanding tasks easier to see. I think Sauna AI would help with that. Review collected by and hosted on G2.com.

I like how easy Workday HCM is to use. Our employees can self-manage a lot of the things that directly affect them, and it frees our HR team and HR business partners from paperwork and tasks that bog them down, so they can support our leaders and employees at a higher level. Our current processes and systems are difficult to navigate and frustrate employees, so an easy-to-use platform is a game changer. Review collected by and hosted on G2.com.

Initially, setting up Workday HCM wasn’t easy, but we didn’t have many documented processes and were going through a cultural shift as an organization, so there was a lot we had to work through and figure out. Nothing else comes to mind right now. Review collected by and hosted on G2.com.

I like that Workday HCM keeps all our data in one place and makes it concise and easy to access. The process is clean and smooth, it’s easy to train people on, and I like the clean reports. I also like that we can use the data across other modules as we work toward bringing more of our information into one central system. The newer R2 releases have consolidated some business processes and reduced the number of clicks, which is a big improvement. The training and implementation teams were solid, helped make the switch fairly painless, and solved issues quickly. I really do like the product, and I’m looking forward to exploring the agents and seeing how they help employees navigate Workday as we add more modules. Review collected by and hosted on G2.com.

I’d like easier and quicker access to more testing tenants for our HR users. We use the sandbox quite a bit, and having access to testing environments helps us train new users who join our team. Review collected by and hosted on G2.com.

It is the enterprise HR database that captures all employee related data that supports HR operations, provides reports and insights around the people and operations. It's ability to have flexible business process that allows us to support unique operations of our units/departments. Tracks approvals and has security that ensure data is only available based on who has access to it. Review collected by and hosted on G2.com.

One of the key issue that has been raised, too many screens. Specifically from Performance Management perspective, can we have goal/performance review process integrated, meaning that when a manager does a performance review for the current year, they are also working with the employee to identify goals for next year, can this be tracked as of the performance review business process and once it is complete, it then loads these goals to next year's goal, eliminating the need to wait until the next year's goals process has been kicked off and requiring employee to reenter the goals and manager to reapproved. Review collected by and hosted on G2.com.