Webex Suite Features
Basic Communication (6)
Phone Calls
As reported in 245 Webex Suite reviews.
Enables users to place phone calls over the internet.
Video Calls
231 reviewers of Webex Suite have provided feedback on this feature.
Enables users to place video calls over the internet.
Instant Messaging
As reported in 212 Webex Suite reviews.
Enables users to send instant messages over the internet.
Screen Sharing
258 reviewers of Webex Suite have provided feedback on this feature.
Enables users to share screens over the internet.
Conference Calls
As reported in 260 Webex Suite reviews.
Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls
This feature was mentioned in 147 Webex Suite reviews.
Enables users to contact one anothers through mobile phones and landlines.
Advanced Features (3)
Hold Music
134 reviewers of Webex Suite have provided feedback on this feature.
Offers users the option to play music for contacts who are on hold.
Automated Attendants
As reported in 135 Webex Suite reviews.
Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number
Based on 178 Webex Suite reviews.
Offers users a unique number that can be dialed from anywhere.
Access (3)
Software Pairing
163 reviewers of Webex Suite have provided feedback on this feature.
Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Browser Extension
As reported in 187 Webex Suite reviews.
Allows users to download the tool along as an extension to their browser of choice.
Individual Download
As reported in 177 Webex Suite reviews.
Requires users download the software on its own.
Content Sharing (3)
Video Streaming
This feature was mentioned in 986 Webex Suite reviews.
Live streams audio and video from both teacher and student managed devices
Session Recording
This feature was mentioned in 966 Webex Suite reviews.
Captures each session via a stream recording feature
File Sharing
As reported in 943 Webex Suite reviews.
The ability to share PowerPoints, images, and other file types
Collaboration (9)
Whiteboard
902 reviewers of Webex Suite have provided feedback on this feature.
Contains an interactive whiteboard for both student and teacher use
Hand Raising
This feature was mentioned in 979 Webex Suite reviews.
Provides a hand raising feature for students that wish to ask questions or offer insight
Participation Controls
Based on 972 Webex Suite reviews.
Teachers control participation permissions for students
Survey Tools
Based on 877 Webex Suite reviews.
Creates online polls within the classroom environment
Screen Sharing
This feature was mentioned in 1002 Webex Suite reviews.
Permits screen sharing between the teacher and students
Integrated Communications
This feature was mentioned in 33 Webex Suite reviews.
Integrates with outside communications software so its features can be used inside the application.
Native Communications
35 reviewers of Webex Suite have provided feedback on this feature.
Provides native communication channels within the application.
Board Overview
As reported in 33 Webex Suite reviews.
Provides a map, table of contents, or overview that organizes a given workspace for easy nativagtion.
Screen Sharing
34 reviewers of Webex Suite have provided feedback on this feature.
Allows users to share their screen within the application.
Functionality (3)
Technical Support
As reported in 881 Webex Suite reviews.
Live technical support available for all users
Live Chat
As reported in 980 Webex Suite reviews.
Text chat tools within the classroom
Markup Tools
Based on 882 Webex Suite reviews.
Ability to markup different media types within a session
Business Instant Messaging (6)
File Sharing
943 reviewers of Webex Suite have provided feedback on this feature.
Allows users to send and open various file types.
Notifications
As reported in 1046 Webex Suite reviews.
Notifies users when they have been contacted or tagged.
Search
As reported in 957 Webex Suite reviews.
Message content search capability.
Mobile Application
905 reviewers of Webex Suite have provided feedback on this feature.
Software can be accessed through a downloadable mobile application.
Web Application
As reported in 963 Webex Suite reviews.
Software can be accessed through a downloadable desktop app or a cloud-based site.
Integrations
As reported in 869 Webex Suite reviews.
Application integrates with other outside software.
Business Instant Messaging (2)
Audio Conferencing
As reported in 1018 Webex Suite reviews.
Allows users to communicate via audio call.
Video Conferencing
As reported in 961 Webex Suite reviews.
Allows users to communicate via video call.
Visual Tools (4)
Whiteboarding
69 reviewers of Webex Suite have provided feedback on this feature.
Provides a whiteboarding space or whiteboarding tools in the workspace.
Annotations
Based on 63 Webex Suite reviews.
Allows users to annotate other content posted in the workspace.
Graphing
Based on 63 Webex Suite reviews.
Auto-generates or allows users to create diagrams and graphs based on imported data.
Templates
This feature was mentioned in 65 Webex Suite reviews.
Provides templates or template creation to organize workspaces.
Collaboration Tools (9)
Simultaneous Screen Sharing
62 reviewers of Webex Suite have provided feedback on this feature.
Allows multiple users to share their screen simultaneously.
Document Sharing
This feature was mentioned in 66 Webex Suite reviews.
Allows users to share documents within the platform.
Availability Status
Based on 65 Webex Suite reviews.
Allows users to set personal availability.
Mobile Application
Based on 63 Webex Suite reviews.
Software is available as a downloadable mobile application.
Screen Sharing
Based on 10174 Webex Suite reviews and verified by the G2 Product R&D team.
Able to share your desktop screen or an application with the rest of the conference.
Presentations
Based on 2963 Webex Suite reviews and verified by the G2 Product R&D team.
Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
Whiteboarding
Based on 2645 Webex Suite reviews and verified by the G2 Product R&D team.
Provides a virtual whiteboard for collaborative use.
Live Chat
Based on 3202 Webex Suite reviews and verified by the G2 Product R&D team.
Conferences have a text chat feature.
Hand Raising
3036 reviewers of Webex Suite have provided feedback on this feature.
Allows conference participants to notifiy conference hosts when they want to speak.
Office Customization (3)
Office Decor
64 reviewers of Webex Suite have provided feedback on this feature.
Allows users to decorate their virtual office space.
Customized Floor Plans
As reported in 62 Webex Suite reviews.
Allows administrators to design their virtual office themselves.
Personal Offices
Based on 62 Webex Suite reviews.
Allows individual users to create personal offices within the virtual workspace.
Design Tools (5)
Drawing
This feature was mentioned in 358 Webex Suite reviews.
Allows users to draw on the whiteboard.
Marker Colors
Based on 357 Webex Suite reviews.
Assigns or allows users to pick different colors to designate who is drawing.
Mind Mapping
312 reviewers of Webex Suite have provided feedback on this feature.
Provides tools that design mind maps for brainstorming sessions.
Templates
As reported in 319 Webex Suite reviews.
Provides premade templates to organize the whiteboard.
Drag-and-Drop
As reported in 335 Webex Suite reviews.
Allows users to drag and drop images, videos, links, and other content onto the whiteboard.
Communication Tools (2)
Voting
As reported in 336 Webex Suite reviews.
Offers a built-in voting system.
Commenting
358 reviewers of Webex Suite have provided feedback on this feature.
Allows users to annotate the whiteboard or comment on specific pieces of content on it.
Integrations (2)
CMS Integrations
Based on 288 Webex Suite reviews.
Integrates with outside content management systems to save the whiteboard or pull content from.
Sharing
356 reviewers of Webex Suite have provided feedback on this feature.
Allows users to share or export whiteboards to other software.
Software Offering (3)
In-Browser
As reported in 354 Webex Suite reviews.
Product is available as an in-browser application.
Desktop App
This feature was mentioned in 390 Webex Suite reviews.
Product is available as a downloadable desktop application.
Mobile App
This feature was mentioned in 376 Webex Suite reviews.
Product is available as a mobile application.
Conferencing Options (3)
Group Live Chat
Based on 5262 Webex Suite reviews and verified by the G2 Product R&D team.
Provides a live chat feed during a screen sharing session.
Audio Conferencing
Based on 5491 Webex Suite reviews and verified by the G2 Product R&D team.
Allows users to communicate via audio channels.
Video Conferencing
Based on 5407 Webex Suite reviews and verified by the G2 Product R&D team.
Allows users to communicate via video channels.
Presenter Tools (4)
Live Preview
4895 reviewers of Webex Suite have provided feedback on this feature.
Provides a live preview of what viewers are seeing in real-time.
Notifications Blocker
Based on 4250 Webex Suite reviews and verified by the G2 Product R&D team.
Blocks notifications from other applications from appearing during a screen sharing session.
Remote Control
Based on 4607 Webex Suite reviews and verified by the G2 Product R&D team.
Allows users to give audience members control of cursors or tools on the shared screen.
Switch Presenter
Based on 5122 Webex Suite reviews and verified by the G2 Product R&D team.
Allows presenters to relinguish presenter access to another user in a call.
Application Tools (3)
Password Protection
Based on 4344 Webex Suite reviews and verified by the G2 Product R&D team.
Provides password protection to screen sharing sessions.
Recording
Based on 4909 Webex Suite reviews and verified by the G2 Product R&D team.
Allows users to record screen sharing sessions for later review.
In-Browser Application
This feature was mentioned in 4874 Webex Suite reviews.
Software is available within browsers.
Guest Tools (3)
Virtual Receptionist
As reported in 60 Webex Suite reviews.
Provides a virtual receptionist for guests.
External Video Conferencing
As reported in 62 Webex Suite reviews.
Allows users to video chat with external entities within the platform.
Guest Links
This feature was mentioned in 58 Webex Suite reviews.
Provides links to allow users into the virtual workspace.
Features (6)
Voicemail to Email
As reported in 158 Webex Suite reviews.
Transcribes voice messages to email.
Voicemail to SMS
101 reviewers of Webex Suite have provided feedback on this feature.
Transcribes voice messages and delivers them via text message.
File Sharing
As reported in 153 Webex Suite reviews.
Includes a way to easily share files between users.
Voice Conferencing
Based on 171 Webex Suite reviews.
Allows multi-participant phone conferences.
Video Conferencing
As reported in 155 Webex Suite reviews.
Can host video conferences.
Conference Transcripts
As reported in 142 Webex Suite reviews.
Records and transcribes voice and video conferences.
Extensions (3)
Tenancy Flexibility
As reported in 146 Webex Suite reviews.
Can be deployed as a single-tenant or multi-tenant product.
Native VoIP
This feature was mentioned in 162 Webex Suite reviews.
Contains its own IP telephony system.
CCaaS Option
This feature was mentioned in 105 Webex Suite reviews.
Is also able to serve as contact center software.
Hardware (2)
Required Hardware
32 reviewers of Webex Suite have provided feedback on this feature.
Software requires a user to have specific hardware to support usage.
Bring Your Own Device
As reported in 32 Webex Suite reviews.
Users can run the software on their own devices.
Security (2)
Permissions
As reported in 33 Webex Suite reviews.
Users can provide permissions on specific accounts or workspaces to control access for specific workspaces.
Single Sign-On (SSO)
This feature was mentioned in 33 Webex Suite reviews.
Software provide integrated or native single sign-on (SSO).
Meeting Coordination (4)
Scheduling
As reported in 9160 Webex Suite reviews.
Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.
Recording
Based on 8644 Webex Suite reviews and verified by the G2 Product R&D team.
Conferences can be recorded for future use with native functionality.
Participant Permissions
Based on 9015 Webex Suite reviews and verified by the G2 Product R&D team.
The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
One-Click Join
Based on 3169 Webex Suite reviews and verified by the G2 Product R&D team.
Allows users to join a conference without requiring a download or a sign-in
Software Type (3)
Mobile
Based on 7743 Webex Suite reviews and verified by the G2 Product R&D team.
Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
Browser Application
Based on 3105 Webex Suite reviews and verified by the G2 Product R&D team.
Conferences can be launched within a browser without requiring a user to download an application to their desktop.
Desktop Application
Based on 3253 Webex Suite reviews and verified by the G2 Product R&D team.
Software is available as a downloadable desktop application.
Meeting Prep - AI Meeting Assistants (3)
Agenda Management
40 reviewers of Webex Suite have provided feedback on this feature.
Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met.
Virtual Meeting Hosting
As reported in 42 Webex Suite reviews.
Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording.
Automated Scheduling
Based on 40 Webex Suite reviews.
Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
40 reviewers of Webex Suite have provided feedback on this feature.
Automatically transcribes and summarizes meeting discussions.
Voice Recognition
41 reviewers of Webex Suite have provided feedback on this feature.
Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.
Action Item Tracking
Based on 39 Webex Suite reviews.
Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
41 reviewers of Webex Suite have provided feedback on this feature.
Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.
Personalization
This feature was mentioned in 42 Webex Suite reviews.
Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
This feature was mentioned in 42 Webex Suite reviews.
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting
Accessibility - AI Meeting Assistants (3)
Language Translation
Based on 41 Webex Suite reviews.
Offers real-time language translation, allowing participants who speak different languages to communicate effectively.
Real-Time Transcription
As reported in 39 Webex Suite reviews.
Provides real-time transcription of spoken words. This may also include closed-captioning.
Accessibility Guidelines Compliance
Based on 38 Webex Suite reviews.
Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities.
Generative AI - Business Instant Messaging (1)
Text Summarization
This feature was mentioned in 53 Webex Suite reviews.
Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
55 reviewers of Webex Suite have provided feedback on this feature.
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
This feature was mentioned in 54 Webex Suite reviews.
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
As reported in 54 Webex Suite reviews.
Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
This feature was mentioned in 53 Webex Suite reviews.
Creates, assists, or automates the generation of text-based content within the platform.
Platform Basics - VoIP Providers (6)
PBX systems, VoIP Softphone
11 reviewers of Webex Suite have provided feedback on this feature.
Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management
As reported in 11 Webex Suite reviews.
Manages incoming calls with features such as call forwarding, transferring, and routing.
Network monitoring
As reported in 10 Webex Suite reviews.
Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations
This feature was mentioned in 10 Webex Suite reviews.
Enables integrations with communication and CRM platforms.
Virtual PBX
Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services
This feature was mentioned in 10 Webex Suite reviews.
Supports SIP trunking services for local and long-distance calls.
Agentic AI - Virtual Classroom (1)
Adaptive Learning
As reported in 21 Webex Suite reviews.
Improves performance based on feedback and experience
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
As reported in 36 Webex Suite reviews.
Works across multiple software systems or databases
Natural Language Interaction
36 reviewers of Webex Suite have provided feedback on this feature.
Engages in human-like conversation for task delegation
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
This feature was mentioned in 94 Webex Suite reviews.
Capability to perform complex tasks without constant human input
Proactive Assistance
Based on 90 Webex Suite reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
Based on 89 Webex Suite reviews.
Makes informed choices based on available data and objectives
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Virtual Workspaces (2)
Autonomous Task Execution
As reported in 30 Webex Suite reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
29 reviewers of Webex Suite have provided feedback on this feature.
Ability to break down and plan multi-step processes
Agentic AI - Collaborative Whiteboard (3)
Autonomous Task Execution
Based on 22 Webex Suite reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
22 reviewers of Webex Suite have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
22 reviewers of Webex Suite have provided feedback on this feature.
Improves performance based on feedback and experience
Agentic AI - UCaaS Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Screen Sharing (1)
Decision Making
51 reviewers of Webex Suite have provided feedback on this feature.
Makes informed choices based on available data and objectives
Agentic AI - Visual Collaboration Platforms (2)
Autonomous Task Execution
15 reviewers of Webex Suite have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Natural Language Interaction
As reported in 14 Webex Suite reviews.
Engages in human-like conversation for task delegation
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
Based on 15 Webex Suite reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 15 Webex Suite reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
Based on 15 Webex Suite reviews.
Works across multiple software systems or databases
Decision Making
Based on 14 Webex Suite reviews.
Makes informed choices based on available data and objectives





