Webex Suite Features
Basic Communication (6)
Phone Calls
Based on 242 Webex Suite reviews. Enables users to place phone calls over the internet.
Video Calls
As reported in 228 Webex Suite reviews. Enables users to place video calls over the internet.
Instant Messaging
Enables users to send instant messages over the internet. This feature was mentioned in 209 Webex Suite reviews.
Screen Sharing
Enables users to share screens over the internet. This feature was mentioned in 256 Webex Suite reviews.
Conference Calls
Based on 257 Webex Suite reviews. Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls
Enables users to contact one anothers through mobile phones and landlines. This feature was mentioned in 146 Webex Suite reviews.
Advanced Features (3)
Hold Music
As reported in 134 Webex Suite reviews. Offers users the option to play music for contacts who are on hold.
Automated Attendants
Based on 134 Webex Suite reviews. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number
Offers users a unique number that can be dialed from anywhere. 179 reviewers of Webex Suite have provided feedback on this feature.
Access (3)
Software Pairing
Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. This feature was mentioned in 162 Webex Suite reviews.
Browser Extension
As reported in 187 Webex Suite reviews. Allows users to download the tool along as an extension to their browser of choice.
Individual Download
Based on 178 Webex Suite reviews. Requires users download the software on its own.
Content Sharing (3)
Video Streaming
Live streams audio and video from both teacher and student managed devices This feature was mentioned in 983 Webex Suite reviews.
Session Recording
As reported in 964 Webex Suite reviews. Captures each session via a stream recording feature
File Sharing
As reported in 942 Webex Suite reviews. The ability to share PowerPoints, images, and other file types
Collaboration (9)
Whiteboard
Contains an interactive whiteboard for both student and teacher use This feature was mentioned in 899 Webex Suite reviews.
Hand Raising
As reported in 978 Webex Suite reviews. Provides a hand raising feature for students that wish to ask questions or offer insight
Participation Controls
Teachers control participation permissions for students 971 reviewers of Webex Suite have provided feedback on this feature.
Survey Tools
Creates online polls within the classroom environment 875 reviewers of Webex Suite have provided feedback on this feature.
Screen Sharing
Permits screen sharing between the teacher and students This feature was mentioned in 1000 Webex Suite reviews.
Integrated Communications
As reported in 34 Webex Suite reviews. Integrates with outside communications software so its features can be used inside the application.
Native Communications
Provides native communication channels within the application. 35 reviewers of Webex Suite have provided feedback on this feature.
Board Overview
Provides a map, table of contents, or overview that organizes a given workspace for easy nativagtion. 34 reviewers of Webex Suite have provided feedback on this feature.
Screen Sharing
Allows users to share their screen within the application. 34 reviewers of Webex Suite have provided feedback on this feature.
Functionality (3)
Technical Support
As reported in 881 Webex Suite reviews. Live technical support available for all users
Live Chat
Text chat tools within the classroom This feature was mentioned in 980 Webex Suite reviews.
Markup Tools
As reported in 882 Webex Suite reviews. Ability to markup different media types within a session
Business Instant Messaging (6)
File Sharing
As reported in 943 Webex Suite reviews. Allows users to send and open various file types.
Notifications
Notifies users when they have been contacted or tagged. 1047 reviewers of Webex Suite have provided feedback on this feature.
Search
Message content search capability. 960 reviewers of Webex Suite have provided feedback on this feature.
Mobile Application
As reported in 903 Webex Suite reviews. Software can be accessed through a downloadable mobile application.
Web Application
Software can be accessed through a downloadable desktop app or a cloud-based site. 963 reviewers of Webex Suite have provided feedback on this feature.
Integrations
As reported in 870 Webex Suite reviews. Application integrates with other outside software.
Business Instant Messaging (2)
Audio Conferencing
Based on 1013 Webex Suite reviews. Allows users to communicate via audio call.
Video Conferencing
Based on 956 Webex Suite reviews. Allows users to communicate via video call.
Visual Tools (4)
Whiteboarding
As reported in 69 Webex Suite reviews. Provides a whiteboarding space or whiteboarding tools in the workspace.
Annotations
Based on 65 Webex Suite reviews. Allows users to annotate other content posted in the workspace.
Graphing
As reported in 65 Webex Suite reviews. Auto-generates or allows users to create diagrams and graphs based on imported data.
Templates
Based on 67 Webex Suite reviews. Provides templates or template creation to organize workspaces.
Collaboration Tools (9)
Simultaneous Screen Sharing
Allows multiple users to share their screen simultaneously. 64 reviewers of Webex Suite have provided feedback on this feature.
Document Sharing
Based on 67 Webex Suite reviews. Allows users to share documents within the platform.
Availability Status
Allows users to set personal availability. 66 reviewers of Webex Suite have provided feedback on this feature.
Mobile Application
Based on 64 Webex Suite reviews. Software is available as a downloadable mobile application.
Screen Sharing
Based on 10155 Webex Suite reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference.
Presentations
Based on 2957 Webex Suite reviews and verified by the G2 Product R&D team. Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
Whiteboarding
Based on 2639 Webex Suite reviews and verified by the G2 Product R&D team. Provides a virtual whiteboard for collaborative use.
Live Chat
Based on 3182 Webex Suite reviews and verified by the G2 Product R&D team. Conferences have a text chat feature.
Hand Raising
Allows conference participants to notifiy conference hosts when they want to speak. 3032 reviewers of Webex Suite have provided feedback on this feature.
Office Customization (3)
Office Decor
Allows users to decorate their virtual office space. 66 reviewers of Webex Suite have provided feedback on this feature.
Customized Floor Plans
As reported in 64 Webex Suite reviews. Allows administrators to design their virtual office themselves.
Personal Offices
Allows individual users to create personal offices within the virtual workspace. This feature was mentioned in 64 Webex Suite reviews.
Design Tools (5)
Drawing
Based on 362 Webex Suite reviews. Allows users to draw on the whiteboard.
Marker Colors
As reported in 361 Webex Suite reviews. Assigns or allows users to pick different colors to designate who is drawing.
Mind Mapping
As reported in 316 Webex Suite reviews. Provides tools that design mind maps for brainstorming sessions.
Templates
Provides premade templates to organize the whiteboard. This feature was mentioned in 323 Webex Suite reviews.
Drag-and-Drop
As reported in 339 Webex Suite reviews. Allows users to drag and drop images, videos, links, and other content onto the whiteboard.
Communication Tools (2)
Voting
Based on 340 Webex Suite reviews. Offers a built-in voting system.
Commenting
Based on 362 Webex Suite reviews. Allows users to annotate the whiteboard or comment on specific pieces of content on it.
Integrations (2)
CMS Integrations
Integrates with outside content management systems to save the whiteboard or pull content from. 292 reviewers of Webex Suite have provided feedback on this feature.
Sharing
Allows users to share or export whiteboards to other software. 360 reviewers of Webex Suite have provided feedback on this feature.
Software Offering (3)
In-Browser
Product is available as an in-browser application. This feature was mentioned in 357 Webex Suite reviews.
Desktop App
Based on 394 Webex Suite reviews. Product is available as a downloadable desktop application.
Mobile App
Product is available as a mobile application. This feature was mentioned in 380 Webex Suite reviews.
Conferencing Options (3)
Group Live Chat
Based on 5265 Webex Suite reviews and verified by the G2 Product R&D team. Provides a live chat feed during a screen sharing session.
Audio Conferencing
Based on 5491 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via audio channels.
Video Conferencing
Based on 5405 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via video channels.
Presenter Tools (4)
Live Preview
Based on 4898 Webex Suite reviews. Provides a live preview of what viewers are seeing in real-time.
Notifications Blocker
Based on 4255 Webex Suite reviews and verified by the G2 Product R&D team. Blocks notifications from other applications from appearing during a screen sharing session.
Remote Control
Based on 4608 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to give audience members control of cursors or tools on the shared screen.
Switch Presenter
Based on 5122 Webex Suite reviews and verified by the G2 Product R&D team. Allows presenters to relinguish presenter access to another user in a call.
Application Tools (3)
Password Protection
Based on 4347 Webex Suite reviews and verified by the G2 Product R&D team. Provides password protection to screen sharing sessions.
Recording
Based on 4908 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to record screen sharing sessions for later review.
In-Browser Application
Software is available within browsers. 4875 reviewers of Webex Suite have provided feedback on this feature.
Guest Tools (3)
Virtual Receptionist
Provides a virtual receptionist for guests. This feature was mentioned in 62 Webex Suite reviews.
External Video Conferencing
Allows users to video chat with external entities within the platform. 64 reviewers of Webex Suite have provided feedback on this feature.
Guest Links
Provides links to allow users into the virtual workspace. 59 reviewers of Webex Suite have provided feedback on this feature.
Features (6)
Voicemail to Email
Based on 158 Webex Suite reviews. Transcribes voice messages to email.
Voicemail to SMS
Transcribes voice messages and delivers them via text message. 101 reviewers of Webex Suite have provided feedback on this feature.
File Sharing
Includes a way to easily share files between users. This feature was mentioned in 153 Webex Suite reviews.
Voice Conferencing
Based on 171 Webex Suite reviews. Allows multi-participant phone conferences.
Video Conferencing
Based on 153 Webex Suite reviews. Can host video conferences.
Conference Transcripts
Based on 141 Webex Suite reviews. Records and transcribes voice and video conferences.
Extensions (3)
Tenancy Flexibility
Based on 146 Webex Suite reviews. Can be deployed as a single-tenant or multi-tenant product.
Native VoIP
Contains its own IP telephony system. This feature was mentioned in 162 Webex Suite reviews.
CCaaS Option
Based on 105 Webex Suite reviews. Is also able to serve as contact center software.
Hardware (2)
Required Hardware
Software requires a user to have specific hardware to support usage. This feature was mentioned in 33 Webex Suite reviews.
Bring Your Own Device
Users can run the software on their own devices. 33 reviewers of Webex Suite have provided feedback on this feature.
Security (2)
Permissions
Users can provide permissions on specific accounts or workspaces to control access for specific workspaces. This feature was mentioned in 34 Webex Suite reviews.
Single Sign-On (SSO)
As reported in 34 Webex Suite reviews. Software provide integrated or native single sign-on (SSO).
Meeting Coordination (4)
Scheduling
Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. This feature was mentioned in 9146 Webex Suite reviews.
Recording
Based on 8636 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be recorded for future use with native functionality.
Participant Permissions
Based on 9008 Webex Suite reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
One-Click Join
Based on 3162 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in
Software Type (3)
Mobile
Based on 7738 Webex Suite reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
Browser Application
Based on 3100 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop.
Desktop Application
Based on 3246 Webex Suite reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application.
Meeting Prep - AI Meeting Assistants (3)
Agenda Management
Based on 39 Webex Suite reviews. Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met.
Virtual Meeting Hosting
As reported in 40 Webex Suite reviews. Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording.
Automated Scheduling
Based on 40 Webex Suite reviews. Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
Based on 38 Webex Suite reviews. Automatically transcribes and summarizes meeting discussions.
Voice Recognition
Recognizes and transcribes spoken words during meetings, making note of who is speaking and when. This feature was mentioned in 41 Webex Suite reviews.
Action Item Tracking
Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. This feature was mentioned in 39 Webex Suite reviews.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Based on 40 Webex Suite reviews. Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.
Personalization
As reported in 41 Webex Suite reviews. Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting This feature was mentioned in 40 Webex Suite reviews.
Accessibility - AI Meeting Assistants (3)
Language Translation
Offers real-time language translation, allowing participants who speak different languages to communicate effectively. 40 reviewers of Webex Suite have provided feedback on this feature.
Real-Time Transcription
Based on 39 Webex Suite reviews. Provides real-time transcription of spoken words. This may also include closed-captioning.
Accessibility Guidelines Compliance
Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities. 38 reviewers of Webex Suite have provided feedback on this feature.
Generative AI - Business Instant Messaging (1)
Text Summarization
Condenses long documents or text into a brief summary. 55 reviewers of Webex Suite have provided feedback on this feature.
AI - Business Instant Messaging (4)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. 56 reviewers of Webex Suite have provided feedback on this feature.
Smart Notifications
As reported in 55 Webex Suite reviews. Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time. This feature was mentioned in 55 Webex Suite reviews.
Content Generation
As reported in 55 Webex Suite reviews. Creates, assists, or automates the generation of text-based content within the platform.
Platform Basics - VoIP Providers (6)
PBX systems, VoIP Softphone
Based on 11 Webex Suite reviews. Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management
Manages incoming calls with features such as call forwarding, transferring, and routing. 11 reviewers of Webex Suite have provided feedback on this feature.
Network monitoring
As reported in 10 Webex Suite reviews. Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations
Enables integrations with communication and CRM platforms. This feature was mentioned in 10 Webex Suite reviews.
Virtual PBX
Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services
Based on 10 Webex Suite reviews. Supports SIP trunking services for local and long-distance calls.
Agentic AI - Virtual Classroom (1)
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 20 Webex Suite reviews.
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Based on 37 Webex Suite reviews. Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation 36 reviewers of Webex Suite have provided feedback on this feature.
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
As reported in 90 Webex Suite reviews. Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting 84 reviewers of Webex Suite have provided feedback on this feature.
Decision Making
As reported in 86 Webex Suite reviews. Makes informed choices based on available data and objectives
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Virtual Workspaces (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 31 Webex Suite reviews.
Multi-step Planning
As reported in 30 Webex Suite reviews. Ability to break down and plan multi-step processes
Agentic AI - Collaborative Whiteboard (3)
Autonomous Task Execution
As reported in 23 Webex Suite reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 23 Webex Suite reviews.
Adaptive Learning
As reported in 23 Webex Suite reviews. Improves performance based on feedback and experience
Agentic AI - UCaaS Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Screen Sharing (1)
Decision Making
As reported in 49 Webex Suite reviews. Makes informed choices based on available data and objectives
Agentic AI - Visual Collaboration Platforms (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 16 reviewers of Webex Suite have provided feedback on this feature.
Natural Language Interaction
As reported in 15 Webex Suite reviews. Engages in human-like conversation for task delegation
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
Based on 14 Webex Suite reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 14 Webex Suite reviews.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 14 Webex Suite reviews.
Decision Making
Based on 14 Webex Suite reviews. Makes informed choices based on available data and objectives





