Top 10 WaitWell Alternatives & Competitors

(77)4.7 out of 5

Looking for alternatives or competitors to WaitWell? Queue Management Software is a widely used technology, and many people are seeking reliable, powerful software solutions with vip settings, predictive analytics, and ai text-to-speech. Other important factors to consider when researching alternatives to WaitWell include reliability and ease of use. The best overall WaitWell alternative is Weave. Other similar apps like WaitWell are Calendly, Carepatron, Zoom Workplace, and Salesforce Service Cloud. WaitWell alternatives can be found in Queue Management Software but may also be in Help Desk Software or Patient Relationship Management (PRM) Software.

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Best Paid & Free Alternatives to WaitWell

Weave
Calendly
Carepatron
Zoom Workplace
Salesforce Service Cloud
Zoho Desk
Zendesk for Customer Service - AC
Microsoft 365

Top 10 Alternatives to WaitWell Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how WaitWell stacks up to the competition, check reviews from current & previous users in industries like Higher Education, Consumer Services, and Law Enforcement, and find the best product for your business.

Weave

By Weave

4.6/5

(426)

Product Description

Reviewers say compared to WaitWell, Weave is:

Slower to reach roi

Easier to set up

Easier to admin

Categories in common with WaitWell:

By Calendly

Product Description

Reviewers say compared to WaitWell, Calendly is:

Slower to reach roi

Easier to set up

Better at meeting requirements

Categories in common with WaitWell:

Online Appointment Scheduling

Carepatron

By Carepatron

4.5/5

(493)

Product Description

Reviewers say compared to WaitWell, Carepatron is:

Easier to set up

Categories in common with WaitWell:

Patient Engagement

Patient Scheduling

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Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Reviewers say compared to WaitWell, Salesforce Service Cloud is:

Slower to reach roi

Categories in common with WaitWell:

Customer Self-Service

Zoho Desk

By Zoho

4.4/5

(7,126)

Product Description

Reviewers say compared to WaitWell, Zoho Desk is:

Slower to reach roi

Categories in common with WaitWell:

Customer Self-Service

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to WaitWell, Zendesk for Customer Service - AC is:

Slower to reach roi

Categories in common with WaitWell:

Customer Self-Service

Microsoft 365

By Microsoft

4.6/5

(5,632)

Product Description

Reviewers say compared to WaitWell, Microsoft 365 is:

Slower to reach roi

Better at meeting requirements

Categories in common with WaitWell:

Online Appointment Scheduling

Jotform

By Jotform

4.7/5

(4,480)

Product Description

Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Reviewers say compared to WaitWell, Jotform is:

Slower to reach roi

Easier to set up

Better at meeting requirements

Categories in common with WaitWell:

Online Appointment Scheduling

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to WaitWell, Fin by Intercom is:

Slower to reach roi

Categories in common with WaitWell:

Customer Self-Service