--- title: TheySaid Reviews meta\_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 81 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # TheySaid Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TheySaid but has limited features. Are you part of the TheySaid team? [Upgrade your plan](https://my.g2.com/theysaid-inc-theysaid/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses * * * Seller [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc) Discussions [TheySaid Community](https://www.g2.com/products/theysaid-inc-theysaid/discuss) Languages Supported English Solution Type All-in-One Overview by Lihong Hicken Show More ## Pricing Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Gainsight Customer Success](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gainsight Customer Success") Gainsight Customer Success 4.5/5(1,754) ](https://www.g2.com/products/gainsight-customer-success/reviews) [ View All Alternatives ](https://www.g2.com/products/theysaid-inc-theysaid/competitors/alternatives) ## User Insights Average based on 81 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## TheySaid Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Paul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul A.") PA Paul A. Web Content Writer Small-Business (50 or fewer emp.) 7/15/2025 "Unique Survey Creation Tool" 4/5 What do you like best about TheySaid? I really enjoyed how seamless the entire survey creation process was, and I feel that the questions the AI generated were actually on point and unique. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I figure it still has more refining and work to do but it's well on its way. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It's helping me think outside the box when it comes to actual survey questions to ask. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sahdyah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahdyah M.") SM Sahdyah M. Social Media Evaluator Enterprise (\> 1000 emp.) 7/15/2025 "Neat tool to use for Survey making" 3.5/5 What do you like best about TheySaid? I liked how easy it was to use. Creating seemed simple and effective. I can make changes when necessary and edits that I see fit to tailor the survey, Review collected by and hosted on G2.com. What do you dislike about TheySaid? Nothing I disliked while using the tool. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? This is my first time, but I think it could help cut down on time in creating surveys. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AB Andrew B. Program Manager Mid-Market (51-1000 emp.) 7/15/2025 "Great Program" 5/5 What do you like best about TheySaid? The ease of use of the system and the ability to create a survey and analyze!!! Review collected by and hosted on G2.com. What do you dislike about TheySaid? I have little issue with the product. More control over the deep analytics would help. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? I can make a survey with a very simple prompt. and it asks follow on questions to assist with moving forward. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tee H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tee H.") TH Tee H. Owner Small-Business (50 or fewer emp.) 7/15/2025 "This platform is amazing!" 5/5 What do you like best about TheySaid? I love how the surveys feel more like a chat. I feel this drives a much better, authentic response. I also like how easy it is to integrate. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I haven't found anything to dislike on the platform Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? I'm able to create surveys for my audience to get some real feedback Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NO Nikita O. Engine/graphics programmer Small-Business (50 or fewer emp.) 6/4/2025 "Useful tool for creating surveys" 5/5 What do you like best about TheySaid? The analytics dashboard uses AI in a very helpful and intuitive way. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Seems fine, haven't encountered any very negative things. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? They are helping understand survey results more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emmanuel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel H.") EH Emmanuel H. IAM Engineer Small-Business (50 or fewer emp.) 6/11/2025 "This is the best survey tool out there" 5/5 What do you like best about TheySaid? It was easy to take the survey but the best part was that it was interactive. Review collected by and hosted on G2.com. What do you dislike about TheySaid? There's nothing to dislike. If you've ever taken a survey before, you'll realize that this is a big improvement. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? AI can be used for better reporting and analytics, but for me the biggest problem is engaging with the survey takers, and this product excels in that. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VR Veronica R. Room Attendant Mid-Market (51-1000 emp.) 7/15/2025 "Very easy to create surveys!" 5/5 What do you like best about TheySaid? With the use of general AI I was able to create a 5 question survey in seconds! Review collected by and hosted on G2.com. What do you dislike about TheySaid? Website takes a little time to learn, but everyone has 5 minutes. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Unsure what to ask for a successful and insightful survey. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Enterprise (\> 1000 emp.) 7/16/2025 "Very clean system" 4/5 What do you like best about TheySaid? I like the AI feature that was able to summarize the responses from the survey and even provide action items for the creator of the survey. Review collected by and hosted on G2.com. What do you dislike about TheySaid? The least helpful was that some of the different features weren't as intuitive. They could benefit from using a "information" button to provide more instructions or details on some of the features. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Being able to quickly summerize the responses. That cuts down on time spent analyzing each response. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andrew M. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M. T.") AT Andrew M. T. Business Systems Analyst (Independent Consultant) Small-Business (50 or fewer emp.) 7/15/2025 "Quick, easy and well organized" 5/5 What do you like best about TheySaid? Navigation is straight-foward. Results of clean and easy to understand. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Nothing. There did not seem to be any drawbacks for the sample survey I performed. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Saving time and money due to learning curves and complexity/ Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/17/2025 "Easy to Use Survey tool" 5/5 What do you like best about TheySaid? TheySaid is a very simple to use and intuitive platform that allows me to create survyes for product feedback and other business needs quickly and easily. Getting started was super quick and didn't require much help from the company. Support overall has been very good and considering that we use this multiple times per month for surveys it works really well. Review collected by and hosted on G2.com. What do you dislike about TheySaid? So far no downsides to speak of. Will report back on this if we run into any during our reporting sessions. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Collecting product feedback Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ##### ##### TheySaid Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting Agentic AI - Survey Adaptive Learning Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/theysaid-inc-theysaid/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform supports multi-country location analysis?](https://www.g2.com/discussions/what-platform-supports-multi-country-location-analysis)[What desktop search tools are most trusted by operations managers at financial services and tech firms?](https://www.g2.com/discussions/desktop-search-what-desktop-search-tools-are-most-trusted-by-operations-managers-at-financial-services-and-tech-firm)[How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms) [Top APM solutions for mobile app businesses](https://www.g2.com/discussions/top-apm-solutions-for-mobile-app-businesses)[Best identity verification tools for online services](https://www.g2.com/discussions/best-identity-verification-tools-for-online-services)[Pros and Cons Details](https://www.g2.com/products/theysaid-inc-theysaid/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)