--- title: TheySaid Reviews meta\_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 81 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # TheySaid Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TheySaid but has limited features. Are you part of the TheySaid team? [Upgrade your plan](https://my.g2.com/theysaid-inc-theysaid/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses * * * Seller [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc) Discussions [TheySaid Community](https://www.g2.com/products/theysaid-inc-theysaid/discuss) Languages Supported English Solution Type All-in-One Overview by Lihong Hicken Show More ## Pricing Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Gainsight Customer Success](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gainsight Customer Success") Gainsight Customer Success 4.5/5(1,754) ](https://www.g2.com/products/gainsight-customer-success/reviews) [ View All Alternatives ](https://www.g2.com/products/theysaid-inc-theysaid/competitors/alternatives) ## User Insights Average based on 81 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## TheySaid Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/17/2024 "A fascinating AI product!" 5/5 What do you like best about TheySaid? The info pulled from the websites was very accurate, and made for engaging responses from the AI. I felt that the AI sounded and felt very human, and was able to explain details about the website I would likely have had trouble finding myself. Review collected by and hosted on G2.com. What do you dislike about TheySaid? The overall design of the website is lacking. It doesn't look super professional at the moment, but the proof of concept is very strong. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? No business problems being solved at the moment, we don't have a subscription or anything. Does look like a very useful tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ryan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan F.") RF Ryan F. Staff Engineer Small-Business (50 or fewer emp.) 7/22/2024 "Essential for Product Feedback" 5/5 What do you like best about TheySaid? Seamless way to gather user feedback with its customizable AI surveys and powerful analytics, helping us focus on product improvements that actually matter. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Its a powerful, and also a young product. I look forward to seeing it grow. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Helps us focus on better data, not just more data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EB Erin B. Associate Manager, Email Automation Enterprise (\> 1000 emp.) 7/17/2024 "Great Tool for Informed Decisions" 4.5/5 What do you like best about TheySaid? I like the ability to take a survey while also interacting with AI to make sure that I understand everything about the questions I'm answering and I get to answer honestly and in real time. Review collected by and hosted on G2.com. What do you dislike about TheySaid? It's not always easy for me to navigate quickly but when I get to where I'm trying to be, it makes a lot of sense. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Theysaid.io helps me to navigate surveys quickly as well as create surveys that are comprehensive and make sense. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Danny L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny L.") DL Danny L. Co-Founder Small-Business (50 or fewer emp.) 7/3/2024 "Had a chance to use TheySaid AI" 5/5 What do you like best about TheySaid? Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Nothing much really. If I really have to nitpick, it's a little rough around the edges but nothing that will affect my user experience. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Helping me gain a better understanding of my customer. I want to implement this into different touch points for my MVP to ensure I have a deep understanding of where things might go wrong. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/17/2024 "Engaging AI Survey Tool" 4.5/5 What do you like best about TheySaid? The AI is about to carry the conversation with the respondent in a very intelligent manner. I feel like I am having a real conversation with a researcher. This is much moure engaging than a traditional survey. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Still an early version, the UI can use more polishing. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It creates a very engaging survey experience for the audience. This will help discover insights a traditional survey might miss. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jackson J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackson J.") JJ Jackson J. Product Manager Small-Business (50 or fewer emp.) 6/21/2024 "TheySaid's AI survey tool is one of the most exciting practical applications of a language model yet" 5/5 What do you like best about TheySaid? I found the survey experiance to be very natural, almost as if I was talking to a real human Review collected by and hosted on G2.com. What do you dislike about TheySaid? The user interface could be evolved more Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? As a product manager the largest overhead for our time is talking to customers. With TheySaid's AI survey tool I can collect a significant amount of more data from my users/customers and have that data processes all while providing product recomendations without ever needing a human ≥ Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jaime C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaime C.") JC Jaime C. Instructor Mid-Market (51-1000 emp.) 7/17/2024 "TheySaid: Utilizing Conversational Surveys to Solicit Valuable Feedback" 5/5 What do you like best about TheySaid? TheySaid allows me as an instructor to gain valuable feedback about course offerings and improve teaching methodologies. TheySaid allows students to let their voices be heard and offers a open-ended communication channel for enhanced feedback. Review collected by and hosted on G2.com. What do you dislike about TheySaid? TheySaid is a new product and will continue to innovate new feedback solutions. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? TheySaid gives instructional feedback and allows for enhanced communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/11/2024 "Legitimately better data" 5/5 What do you like best about TheySaid? Theysaid's gets me more detailed feedback from customers on their core needs (rather than high-level feature requests / bug reports). And, it saves me time while doing it. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I wish I could add in some branded/approved answers to specific questions the user asks. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? I used to do customer research with long form surveys once a quarter, but the response rate was too low. Means I got most intel from a small group of users. TheySaid helped me broaden the group of users that were willing to provide insights on their experience with us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zarin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zarin T.") ZT Zarin T. Designer Small-Business (50 or fewer emp.) 7/17/2024 "Good way to prepare surveys" 5/5 What do you like best about TheySaid? Easy to create survey questions and analyze the company Review collected by and hosted on G2.com. What do you dislike about TheySaid? It is difficult to understand the website at first Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Finding out responses from the customer Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/19/2024 "Amazing experience with Theysaid.io" 3.5/5 What do you like best about TheySaid? 1. Theysaid.io provides a very efficient way to conduct surveys to get customer feedback. 2. Easy to use interface 3. Excellent cxustomer support 4. It provides all what it takes to increase your business growth. 5. Provides direct customer insights Review collected by and hosted on G2.com. What do you dislike about TheySaid? 1. Pricing could be better, it is a bit higher. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Theysaid.io helps me to see my customers journey with my business by providing useful insights and feedbacks. It also helps me to increase my customer loyalty. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ##### ##### TheySaid Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting Agentic AI - Survey Adaptive Learning Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/theysaid-inc-theysaid/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform supports multi-country location analysis?](https://www.g2.com/discussions/what-platform-supports-multi-country-location-analysis)[What desktop search tools are most trusted by operations managers at financial services and tech firms?](https://www.g2.com/discussions/desktop-search-what-desktop-search-tools-are-most-trusted-by-operations-managers-at-financial-services-and-tech-firm)[How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms) [Top APM solutions for mobile app businesses](https://www.g2.com/discussions/top-apm-solutions-for-mobile-app-businesses)[Best identity verification tools for online services](https://www.g2.com/discussions/best-identity-verification-tools-for-online-services)[Pros and Cons Details](https://www.g2.com/products/theysaid-inc-theysaid/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)