--- title: TheySaid Reviews meta\_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 81 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # TheySaid Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TheySaid but has limited features. Are you part of the TheySaid team? [Upgrade your plan](https://my.g2.com/theysaid-inc-theysaid/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses * * * Seller [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc) Discussions [TheySaid Community](https://www.g2.com/products/theysaid-inc-theysaid/discuss) Languages Supported English Solution Type All-in-One Overview by Lihong Hicken Show More ## Pricing Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Gainsight Customer Success](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gainsight Customer Success") Gainsight Customer Success 4.5/5(1,754) ](https://www.g2.com/products/gainsight-customer-success/reviews) [ View All Alternatives ](https://www.g2.com/products/theysaid-inc-theysaid/competitors/alternatives) ## User Insights Average based on 81 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## TheySaid Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Kenneth D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth D.") KD Kenneth D. Customer Service Support Specialist Small-Business (50 or fewer emp.) 7/15/2025 "Innovative new way to get employees insight into company." 4/5 What do you like best about TheySaid? I like that it offers a variety of new and innovative products and tools to help HR professionals keep their workplace civil and professional, which then leads to employee satisfaction. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Overall, it is a bit too technical at times, and it will take some trial and error to get used to navigating and using their service. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It benefited me by allowing me access to a much easier way of going about answering questions on a survey platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nikki D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikki D.") ND Nikki D. Medical Aesthetician Small-Business (50 or fewer emp.) 7/15/2025 "AI that actually listens and delivers." 5/5 What do you like best about TheySaid? it gives a clear voice to customer feedback and makes it easy to act on. Review collected by and hosted on G2.com. What do you dislike about TheySaid? the learning curse is a bit steep at first, especially for new users. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? theysaid is solving the problem of unclear or scattered customer feedback by turning it into structured, prioritized insights. instead of guessing what customers care about most, I now have a clear view of what truly matters. making it easier to align my team and make decisions with confidence. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Godswisdom o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Godswisdom o.") GO Godswisdom o. Brand designer and social media manager Small-Business (50 or fewer emp.) 6/24/2025 "Informative and Honest Product Review" 5/5 What do you like best about TheySaid? The accessibility of the product, the packages it comes with.Ease of implementation, proper customer support, ease of integration. Review collected by and hosted on G2.com. What do you dislike about TheySaid? More models can be included to make it easier to use Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? They giving businesses the right survey tools to get feedbacks from clients and customers in order to maximize sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Greg O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg O.") GO Greg O. AI Training Specialist. Small-Business (50 or fewer emp.) 6/24/2025 "Immersive and interactive surveys extract quality results" 4.5/5 What do you like best about TheySaid? By curating each question to the previous response, the data collected is of higher quality and more closely addresses the issue at hand. The built in AI creates a better survey taker experience enabling heightened analytics through genuine responses. Review collected by and hosted on G2.com. What do you dislike about TheySaid? You may end up with a wide variety of responses based on how the AI reacts to each subsequent response and how well it is able to keep survey takers on task. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It is providing curated resulted to complex business problems and extracting more granular responses. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nathan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan L.") NL Nathan L. Computer Engineer Small-Business (50 or fewer emp.) 6/11/2025 "Simple, easy, and clear-cut way to create surveys" 3.5/5 What do you like best about TheySaid? AI tools are used to provide a good summary for your company as well as providing easy ways to create surveys, and archives your projects in a neat manner. Review collected by and hosted on G2.com. What do you dislike about TheySaid? The AI summary can be somewhat vague and could use more specific descriptions, possibly added on by humans. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? They provide an easier way to make surveys and creates a good environment for survey takers to be honest and comfortable with their answers. This helps by providing companies with honest feedback and allows them to know how to move forward with projects. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dhruva K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruva K.") DK Dhruva K. Business Analyst Small-Business (50 or fewer emp.) 7/16/2025 "Effortless Feedback Platform" 5/5 What do you like best about TheySaid? The intuitive interface and real‑time suggestions make capturing feedback effortless and engaging. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Advanced analytics are limited; I wish there were deeper reporting and more customization options. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? TheySaid replaces scattered email threads and one‑off chat pings by centralizing all feedback in a single, easy‑to‑navigate dashboard. This saves countless hours of manual follow‑up, ensures nothing slips through the cracks, and gives our team real‑time, data‑driven insights that accelerate decision‑making and improve our product iterations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Patrik C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrik C.") PC Patrik C. Sales Support Manager Small-Business (50 or fewer emp.) 7/16/2025 "Powerful tool to create and review surveys" 5/5 What do you like best about TheySaid? I found the platform to be very intuitive, and I was able to create a survey quickly. I then launched it and reviewed analytics in a streamlined dashboard that provided powerful insights. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Since it's a fairly new platform some features did seem limited but I suspect they will be rolling out new features consistently. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Producing launching and reviewing the results of surveys in a intuitive and user friendly way Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PE Priscilla E. Central Support Specialist II Mid-Market (51-1000 emp.) 6/24/2025 "Super Easy Survey Service" 5/5 What do you like best about TheySaid? TheySaid is a extremely user friendly site. The survey experience was simple and straightforward. It appears to have quick implementation and the use of AI was an added feature to gain more insight. AI bot was very intuitive. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I did not experience any features or run into any issues that I would consider a downside for this application/page. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? TheySaid would be extremely useful in gaining customer/member insight into our product, as well as the overall customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shirley P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shirley P.") SP Shirley P. Data Analyst Small-Business (50 or fewer emp.) 7/15/2025 "Easy and accessible platform to create surveys" 5/5 What do you like best about TheySaid? I personally liked that I was able to create a survey easily by using AI assistance tools to help me facilitate the questions. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I think you might need to click around different tabs to familiarize yourself with the format and platform, but overall its easy. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It is helping me generate surveys easily by using AI tool support and helping me analyze responses easily and more effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Attosa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Attosa T.") AT Attosa T. Quality Assurance Specialist Mid-Market (51-1000 emp.) 7/15/2025 "Amazing, easy-to-use Survey Platform" 5/5 What do you like best about TheySaid? I was able to generate a survey very easily using AI without it seeming "too AI". Response sorting and parsing was awesome. I want to use this at work and within my personal projects. Review collected by and hosted on G2.com. What do you dislike about TheySaid? A little difficult to generate the AI portion, but I found it Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Easy to go through all the responses and find out what's more important to people Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ##### ##### TheySaid Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting Agentic AI - Survey Adaptive Learning Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/theysaid-inc-theysaid/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform supports multi-country location analysis?](https://www.g2.com/discussions/what-platform-supports-multi-country-location-analysis)[What desktop search tools are most trusted by operations managers at financial services and tech firms?](https://www.g2.com/discussions/desktop-search-what-desktop-search-tools-are-most-trusted-by-operations-managers-at-financial-services-and-tech-firm)[How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms) [Top APM solutions for mobile app businesses](https://www.g2.com/discussions/top-apm-solutions-for-mobile-app-businesses)[Best identity verification tools for online services](https://www.g2.com/discussions/best-identity-verification-tools-for-online-services)[Pros and Cons Details](https://www.g2.com/products/theysaid-inc-theysaid/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)