--- title: TheySaid Reviews meta\_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 81 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # TheySaid Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TheySaid but has limited features. Are you part of the TheySaid team? [Upgrade your plan](https://my.g2.com/theysaid-inc-theysaid/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses * * * Seller [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc) Discussions [TheySaid Community](https://www.g2.com/products/theysaid-inc-theysaid/discuss) Languages Supported English Solution Type All-in-One Overview by Lihong Hicken Show More ## Pricing Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Gainsight Customer Success](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gainsight Customer Success") Gainsight Customer Success 4.5/5(1,754) ](https://www.g2.com/products/gainsight-customer-success/reviews) [ View All Alternatives ](https://www.g2.com/products/theysaid-inc-theysaid/competitors/alternatives) ## User Insights Average based on 81 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## TheySaid Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More AG Alex G. Systems Manager Small-Business (50 or fewer emp.) 7/15/2025 "Extremely intuitive and easy to setup." 5/5 What do you like best about TheySaid? TheySaid.io stands out in the crowded feedback landscape by transforming traditional, often tedious surveys into engaging, AI-powered conversations. If you're tired of generic responses and want to truly understand the "why" behind customer and employee feedback, TheySaid is a game-changer. What makes TheySaid so effective is its conversational AI. Instead of simply presenting a list of questions, the platform's AI interviewer interacts with respondents, asking personalized follow-up questions based on their answers. This dynamic approach leads to significantly richer, more detailed insights that you simply can't get from static surveys. It feels less like an interrogation and more like a natural dialogue, which dramatically improves completion rates and the quality of information gathered. Beyond just collecting feedback, TheySaid excels in AI-driven analysis. The platform automatically sifts through responses, identifying key themes, trends, and even actionable insights. This eliminates the need for manual data sifting, saving countless hours and ensuring you can quickly identify critical areas for improvement or opportunities for growth. Whether you're looking for customer satisfaction, employee engagement, product feedback, or even conducting win-loss analysis, TheySaid's AI streamlines the entire process from creation to actionable reporting. The ease of use is another major plus. Creating surveys is remarkably intuitive; you simply tell the AI what you want to learn, and it drafts the survey structure for you. This quick setup means you can start gathering valuable insights almost immediately, without a steep learning curve. While TheySaid offers a powerful suite of features, it's worth noting that some teams unfamiliar with AI tools might experience a slight initial learning curve. However, the benefits of deeper, more actionable feedback far outweigh this minor consideration. In summary, TheySaid.io isn't just another survey tool; it's an intelligent feedback platform that harnesses AI to unlock a deeper understanding of your audience. If your goal is to move beyond surface-level data and truly drive improvements based on meaningful insights, TheySaid.io is an excellent choice. Review collected by and hosted on G2.com. What do you dislike about TheySaid? Reliance on AI for Question Generation: I would like more ability to customize. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Low Engagement and Response Rates with Traditional Surveys: Problem: People often find static, long surveys boring, repetitive, and time-consuming. This leads to survey fatigue, high drop-off rates, and ultimately, a limited amount of data, or data that isn't representative. TheySaid's Solution: By using conversational AI, TheySaid transforms surveys into interactive, human-like dialogues. The AI asks follow-up questions based on previous answers, making the process more engaging and personal. This significantly increases completion rates and encourages respondents to provide more detailed, thoughtful feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 7/15/2025 "New, Refreshing survey app designed to make analyzing results easier." 5/5 What do you like best about TheySaid? This app uses AI technology to assist in quickly creating a survey with a wide variety of question types (open answer, multiple choice, ranking, selection) and gives you the ability to send the survey to participants in different formats. Additionally, once the survey has been answered, it offers several different ways of analyzing the information, as well as providing insights and recommended next steps with the received information. It is very easy to maneuver through and intuitive on how to function within the app. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I would need to read more about each screen (i.e., analytics) to see how some of the insights are determined and what information TheySaid uses to make suggestions on next actions. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It is helping me understand how to better analyze survey results and ensures that the information is reviewed in a comprehensive and analytical manner. Additionally, it helped save my time and make this function more efficient by me not having to create every single question from scratch. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bo S.") BS Bo S. Manager Small-Business (50 or fewer emp.) 7/15/2025 "Powerful AI with efficiency" 5/5 What do you like best about TheySaid? As a business professional, I’ve been thoroughly impressed by how powerful and efficient AI has become in creating and analyzing surveys. What used to take days of manual design, data collection, and interpretation can now be accomplished in a fraction of the time—with greater accuracy. TheySaid not only help structure well-crafted, targeted surveys but also ensure that the questions are clear, unbiased, and aligned with business goals. Once responses are collected, the analysis is remarkably precise. Patterns, trends, and actionable insights are identified instantly, saving teams countless hours and allowing faster, data-driven decision-making. The results are consistently accurate and incredibly on point. AI eliminates human error, provides real-time analytics, and highlights opportunities and concerns that might otherwise go unnoticed. It’s an absolute game-changer for companies looking to optimize operations, understand customer behavior, or improve internal processes. It's easy to integrate the tool into your business because once you generate the survey, there are many ways to share it on different platforms. It's easy to implement, it took about 10mins to see how to process with the whole survey generation. I'm sure I will be using it frequently. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I don't think there's anything I dislike, you get all the options from editing your context to speicifing your question and question types. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? As a service-based company, truly understanding our customers’ needs is at the core of everything we do. Since integrating an AI-powered survey tool into our workflow, we’ve seen a significant improvement in how we gather, interpret, and act on customer feedback. The AI not only helps design smart, targeted surveys that ask the right questions—it also analyzes responses instantly and with incredible accuracy. Instead of spending hours manually sorting through data, we now get clear, actionable insights in real time. This has allowed us to pinpoint exactly what our clients value most, what areas need improvement, and where we can personalize our service experience. What’s most impressive is how the AI identifies patterns and trends we might have missed on our own. It helps us stay proactive, not just reactive, in addressing customer concerns and adapting to changing expectations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nathan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan V.") NV Nathan V. Instructional Designer Small-Business (50 or fewer emp.) 7/15/2025 "An amazing tool for feedback in education" 5/5 What do you like best about TheySaid? As a teacher feedback is essential. Creating a chat style for feedback can help in a number of ways. My students can be more open and deliver feedback on their own time. When filling out surveys as a member of faculty, It can consolidate and expedite the process of discovering action items, as well as insights across the data. All in all a wonderful tool for those who use surveys. It is also easy to use! Review collected by and hosted on G2.com. What do you dislike about TheySaid? Its very minor but the insights page, while it contains a ton of good info, does feel a little small. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? When issueing surveys using forms or qualtrics or survey monkey, I still have to a lot of scrubbing and organizing, whereas they said a lot of that for me, while still containing the original answers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lauren R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren R.") LR Lauren R. Operations Coordinator (Volunteer) Small-Business (50 or fewer emp.) 7/15/2025 "Great survey service" 5/5 What do you like best about TheySaid? I like how you can use AI to create surveys. You just needs to type in a couple sentences and it will create the survey for you. Review collected by and hosted on G2.com. What do you dislike about TheySaid? You might need to edit some of the questions that the AI gives to you to make it applicable for your ORG and I also did not see a way to put your ORG colors on the surveys Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Able to perform pulse surveys for organization for the People ops team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mynor Alejandro C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mynor Alejandro C.") MC Mynor Alejandro C. Test contributor Mid-Market (51-1000 emp.) 7/15/2025 "It was a super easy tool to use" 5/5 What do you like best about TheySaid? So I've used other tools in the past for surveys, but I'm impressed by how easy it was to set up and create a quick survey. It has plenty of features, and the surveys are easy to share. I just have positive things to say about it based on my short impression of the tool. Review collected by and hosted on G2.com. What do you dislike about TheySaid? I don't believe so at least on my use case. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? Providing quick analytics and surveys. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Delenthia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delenthia H.") DH Delenthia H. Data Analyst Intern - AWS Track Small-Business (50 or fewer emp.) 6/24/2025 "Great Concept" 5/5 What do you like best about TheySaid? I think that the platform is great in concept. Surveys definitely do need an overhaul to be more effective for both the business and customers. Having the ability to interpret results and the following questions being based on previous answers will provide more honest insight for future business decisions for the company and the consumer. A platform such as Theysaid is the wave of the future. Review collected by and hosted on G2.com. What do you dislike about TheySaid? From what I was able to observe, I did not see anything to dislike. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? The problem addressed was workplace satisfaction within the company. We found that employees value work-life balance, professional growth, and flexibility above other factors. This will aid us in decision-making to improve the company's work environment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ethan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan B.") EB Ethan B. Founder & Consultant Small-Business (50 or fewer emp.) 6/17/2025 "Easy to complete and feels like a natural interview" 4/5 What do you like best about TheySaid? The language of the questions was natural and it allowed me to respond in my own words. the kinds of questions I was being asked actually inspired me to give a thoughtful response and it asked effective follow up questions without being tedious! Review collected by and hosted on G2.com. What do you dislike about TheySaid? There wasn't much to dislike about it, everything felt very natural. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? I see TheySaid getting me get meaningful feedback on what my users are actually thinking in their own words, and the quality of our responses going up tremendously. With the way the survey's are run we could also have much better completion rates and a higher changes of pinpointing trends in peoples thoughts and feelings. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Idris K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Idris K.") IK Idris K. Infrastructure Engineer Small-Business (50 or fewer emp.) 7/15/2025 "The most versatile and easy to use survey application I have ever seen..." 5/5 What do you like best about TheySaid? I can see every kind of data about my survey, from how many users submitted their responses to where those responses are coming from. Theysaid.io goes in depth into every question that's on the survey, and lays down so much analytical data in a way that easy to read and study. Review collected by and hosted on G2.com. What do you dislike about TheySaid? There are hardly any downsides except for a small learning curve that will take 5 minutes to use their platform. I appreciate the design for how rich it is. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? The problem of deep diving into survey responses and survey questions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adam D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam D.") AD Adam D. Analytics Small-Business (50 or fewer emp.) 7/15/2025 "TheySaid is a reliable tool for the new AI generation" 4.5/5 What do you like best about TheySaid? It's quickness and thoroughness. It was very comprehensive Review collected by and hosted on G2.com. What do you dislike about TheySaid? There wasn't anything to dislike, I thought it was all very good. Review collected by and hosted on G2.com. What problems is TheySaid solving and how is that benefiting you? It takes the research and data portions of my job and it streamlines it into a faster and more efficent way to do reseach. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by TheySaid. ### Free Free 50 Responses Per Month ### Essential $49.00 250 Responses Per Month [ View More Pricing Information ](https://www.g2.com/products/theysaid-inc-theysaid/pricing) ##### ##### TheySaid Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting Agentic AI - Survey Adaptive Learning Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/theysaid-inc-theysaid/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform supports multi-country location analysis?](https://www.g2.com/discussions/what-platform-supports-multi-country-location-analysis)[What desktop search tools are most trusted by operations managers at financial services and tech firms?](https://www.g2.com/discussions/desktop-search-what-desktop-search-tools-are-most-trusted-by-operations-managers-at-financial-services-and-tech-firm)[How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms) [Top APM solutions for mobile app businesses](https://www.g2.com/discussions/top-apm-solutions-for-mobile-app-businesses)[Best identity verification tools for online services](https://www.g2.com/discussions/best-identity-verification-tools-for-online-services)[Pros and Cons Details](https://www.g2.com/products/theysaid-inc-theysaid/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)