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Compare AppFolio Property Manager and TenantCloud 
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At a Glance
Market Segments
Small-Business (86.8% of reviews)
Small-Business (99.6% of reviews)
Entry-Level Pricing
Contact Us
$17.00 Per Month
AppFolio Property Manager
Star Rating
(848)4.6 out of 5
Market Segments
Small-Business (86.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansTenantCloud
Star Rating
(239)4.4 out of 5
Market Segments
Small-Business (99.6% of reviews)
Pros & Cons
Entry-Level Pricing
$17.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in Tenant Screening with a score of 8.7, while TenantCloud lags slightly behind at 8.0. Reviewers mention that AppFolio's screening process is thorough and efficient, providing comprehensive background checks that help landlords make informed decisions.
- Reviewers mention that AppFolio's Document Management feature scores a remarkable 9.0, significantly outperforming TenantCloud's 8.1. Users appreciate the ease of storing and accessing important documents, which streamlines their property management tasks.
- Users on G2 highlight the superior Maintenance Management capabilities of AppFolio, scoring 8.9 compared to TenantCloud's 7.7. Reviewers say that the ability to track and manage maintenance requests seamlessly is a game-changer for property managers using AppFolio.
- Reviewers mention that AppFolio's Online Payment feature is highly rated at 9.2, while TenantCloud's is at 8.3. Users report that AppFolio provides a smooth payment process, which enhances tenant satisfaction and reduces late payments.
- Users say that AppFolio's Tenant Portal is a standout feature with a score of 9.3, compared to TenantCloud's 8.7. Reviewers appreciate the user-friendly interface that allows tenants to easily access their accounts, pay rent, and submit maintenance requests.
- G2 users report that AppFolio's Quality of Support is rated at 8.6, while TenantCloud's support is at 8.1. Reviewers mention that AppFolio's customer service is responsive and knowledgeable, which is crucial for resolving issues quickly in property management.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
TenantCloud
Starter
$17.00
Per Month
Designed for DIY landlords and small portfolios.
- Unlimited units
- 15 Leases
- 1 gb of cloud storage
Free Trial
AppFolio Property Manager
No trial information availableTenantCloud
Free Trial is available
Ratings
Meets Requirements
9.0
575
8.4
184
Ease of Use
9.1
770
8.2
192
Ease of Setup
8.5
534
8.2
144
Ease of Admin
9.0
239
8.3
90
Quality of Support
8.6
558
8.3
171
Has the product been a good partner in doing business?
9.1
238
8.5
89
Product Direction (% positive)
9.5
572
8.3
180
Features by Category
Lease Administration Platform Features
9.0
248
8.8
41
9.0
245
9.0
41
8.7
225
7.9
41
9.0
249
8.1
39
8.2
212
8.4
39
8.3
189
7.5
37
8.3
181
7.1
39
8.1
187
Feature Not Available
8.8
256
7.8
38
9.1
260
8.5
38
Agentic AI - Lease Administration
Not enough data
6.4
6
Not enough data
6.7
6
Not enough data
6.9
6
Leasing
8.8
454
7.8
138
9.0
468
8.0
139
8.7
459
7.9
136
8.4
420
6.9
134
9.0
469
7.7
148
Building Operations
9.0
478
7.7
142
8.1
432
6.7
106
8.9
473
7.8
137
8.6
429
7.0
130
7.9
335
6.4
103
Accounting
9.0
470
8.2
144
9.2
488
8.4
140
8.6
435
7.9
129
8.5
398
6.7
124
9.1
478
8.2
147
Operations
9.2
352
8.7
128
9.0
317
8.1
123
8.9
332
8.3
125
8.7
332
8.1
122
8.1
289
7.5
112
8.7
330
7.7
123
8.9
334
7.9
123
8.6
311
7.8
125
Agentic AI - Property Management
7.5
10
5.3
21
7.8
10
5.5
20
7.4
9
5.5
20
7.5
10
5.5
20
7.8
10
5.5
20
7.3
10
5.8
20
Communication
9.1
87
Not enough data
8.0
69
Not enough data
9.0
80
Not enough data
7.7
61
Not enough data
7.4
64
Not enough data
Member Management
9.0
81
Not enough data
8.8
79
Not enough data
Property Management
9.1
78
Not enough data
9.1
85
Not enough data
8.8
78
Not enough data
Platform Interoperability
Not enough data
6.7
48
Platform Additional Functionality
Not enough data
8.3
49
Not enough data
7.6
48
Not enough data
8.9
49
Not enough data
8.7
49
Platform Performance
Not enough data
8.0
47
Relationship Management
8.3
88
|
Verified
7.9
21
7.0
68
|
Verified
6.6
20
7.6
62
|
Verified
6.4
18
Presentation
7.9
64
|
Verified
6.7
19
7.6
48
6.0
19
7.4
53
|
Verified
6.1
18
7.5
42
6.3
18
Platform Branding
8.9
69
7.3
19
8.4
61
7.0
19
Platform Content
7.5
51
6.1
19
8.8
64
7.6
20
8.2
54
6.6
19
8.2
46
6.2
19
Platform Additional Functionality
8.8
68
8.2
19
Platform Integrations
7.8
47
6.5
17
7.4
47
6.4
17
8.0
48
6.3
17
Categories
Categories
Shared Categories
AppFolio Property Manager and TenantCloud are categorized as Real Estate Marketing, Lease Administration, and Property Management
Unique Categories
AppFolio Property Manager is categorized as Community Association Management
TenantCloud is categorized as Rental Payment
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TenantCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
71.0%
Accounting
10.3%
Commercial Real Estate
7.5%
Non-Profit Organization Management
1.3%
Management Consulting
1.2%
Other
8.6%
Real Estate
79.8%
Commercial Real Estate
4.7%
Accounting
4.3%
Investment Management
2.1%
Computer Software
1.3%
Other
7.7%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio property manager?
1 Comment
PC
It is a property management system focused mainly on small residential properties.Read more
What is the best software for landlords?
2 Comments
TT
Tenant Cloud is by far the best and most affordable property management software! I use it daily to manage all units I personally own, as well as Manage and...Read more
When are you going to update the lease portion? This is your Biggest weak spot.
1 Comment
Official Response from TenantCloud
Thank you for sharing your experience!
We're constantly improving and taking customers' feedback into consideration. The Lease Creating section is a high...Read more
What is TenantCloud?
1 Comment
Official Response from TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants, and ServicePros with personal portals to manage online...Read more
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