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SleekFlow Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

SleekFlow Integrations

(3)
Verified by SleekFlow

SleekFlow Media

SleekFlow Demo - Omnichannel Inbox
Integrate popular instant messaging apps, such as WhatsApp, Facebook Messenger, Instagram, Telegram, etc., into one place
SleekFlow Demo - Social Customer Relationship Management
Filter customers based on order histories and purchase preferences and create lists for retargeting campaigns.
SleekFlow Demo - Marketing & Broadcast Campaigns
Send personalized broadcast messages in one click
SleekFlow Demo - Automation & Chatbot Solutions
Auto-assign conversations to the right agent for immediate follow up.
SleekFlow Demo - Product catalogs
Create customized product catalogs and send directly to your customers in chat, like WhatsApp
SleekFlow Demo - In-Chat Payment Links
Level up your customers’ shopping experience through integrations with WhatsApp, Shopify, and many more. Use SleekFlow as an omnichannel payment solution by sending payment links via Stripe or other local payment processors, to get paid in chat.
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SleekFlow Reviews (191)

Reviews

SleekFlow Reviews (191)

4.6
192 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"An easy way to manage multiple communication channels between Stores and Staffs!"
What do you like best about SleekFlow?

SleekFlow is a powerful tool that can help business improve their customer coummunication and engagement, leading to better customer satisfaction and increased revene. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

It is a paid paltform, and the cost maybe prohibitive for some businesses, especially small bussinesses or startups with limited budgets. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business (50 or fewer emp.)
"Basic features but buggy, poor customer service"
What do you like best about SleekFlow?

Just basic features, lots of limitation. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

unstable platform, poor customer service Review collected by and hosted on G2.com.

Monika D.
MD
Director of Digital Experience
Small-Business (50 or fewer emp.)
"Best omnichannel messaging Platform on the market!"
What do you like best about SleekFlow?

how easy the integration with multiple platforms work, the amazing customer service who is always keen to help, how customizable their payment plans are, east to use, Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

set up templates is sometimes a challenge, but customer service always help out! Review collected by and hosted on G2.com.

SC
Director
Mid-Market (51-1000 emp.)
"Review on Sleekflow"
What do you like best about SleekFlow?

Very good customer support; responsive and knowledge team members Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Some functions are driven by Whatsapp Business requirements, which we know cannot be changed easily by Sleekflow eg messages sent out but blocked cannot be cancelled Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Small-Business (50 or fewer emp.)
"SleekFlow is an excellent platform"
What do you like best about SleekFlow?

It is an excellent communicating platform with our clients. Their team is very professional and responsive. In addition, the platform is very well organized and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

There is nothing we don't like about SleekFlow. We are happy to work with them as they keep on improving. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Comprehensive app to manage the business but occasionally unstable"
What do you like best about SleekFlow?

gathering all messages from different channels in one place and can be reached by all team members is the best part.And the internal notes function is helpful for communication among the team. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

-Wishing sleekflow to be able to do intergration with mindbody, so clients can receive updates of their mindbody accounts by whatsapp as 90% of them are active users of whatsapp over SMS/email.

-The template approval criterias is not transparent, it would be nice if the reason could be stated clearly for a rejection.

-not very stable. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business (50 or fewer emp.)
"Helpful customer support which help me easily onboard the sales to use SleekFlow"
What do you like best about SleekFlow?

- Good UIUX

- Handy for integration with API

- Complete Features for sales

- Easy to implement

- Good customer support which can answer most of the questions. Although they failed to answer some unique use case, they are still helpful in general. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

- Mobile App UIUX seems outdated

- Failed to catch the cases of deleted account (i.e. After I deleted the testing account, I can still log in but failed to fetch the data)

- Away and Active cannot be visible across the team Review collected by and hosted on G2.com.

JC
Small-Business (50 or fewer emp.)
"Mask number function is good"
What do you like best about SleekFlow?

The masking is the initiative for me. My biz need confidential information that may be leaking to the staff, by using it I can safely let them contact clients without worry.

Customer support is readily available. Now I use it everyday and my team handle it well. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

The apps still developing, some issues may occur during the usage, so I have to wait for the issue to be settled until I can use it fully again.

If the integration between Google Calender abd sleekflow is available, will be good. Review collected by and hosted on G2.com.

Serena L.
SL
Executive Assistant to Managing Director
Mid-Market (51-1000 emp.)
"Great customer experience"
What do you like best about SleekFlow?

Functions of SleekFlow was good and covered many aspects to enhance customer communication. The backend setup was also well-thought out with multiple user options, tagging, name insert, assigning, etc. Customer expereince with SleekFlow team was great and fast. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Slightly slow load time overall and would sometimes require page refresh to show updates. Functions like picture attachments would significantly slow down sending time. Emojis/ stickers not available so messages with such would not be able to display. Cost of maintaining SleekFlow operation was also quite high. Review collected by and hosted on G2.com.

Benson C.
BC
COO
Small-Business (50 or fewer emp.)
"Good start - can go further!"
What do you like best about SleekFlow?

It works! From early preview to taking on the full product, it's been a pleasure to use the product for multi-chat organisation. Review collected by and hosted on G2.com.

What do you dislike about SleekFlow?

Different version iterations, and links, and reference to old modules are not helpful Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

10%

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SleekFlow Features
Multi-Channel Coverage
Open Listening
Physical Media
Communications Strategy Development
Create Content
Personalization
API Call Speed
Communication Varieties
Documentation
Community Support
Professional Support