SleekFlow Reviews & Product Details

Super complete platform and special mention to the service by Pedro, which is exceptional! Review collected by and hosted on G2.com.

Sometimes, the bot fails due to system updates.

But soon they manage to resolve it. Review collected by and hosted on G2.com.

Sleekflow has a lot of resources on their site and on Youtube to guide new users as they onboard the product into their organisations. One of the cool features that they've recently implemented is Flow Builder which makes any chat automation with external parties much quicker and easier to build.

I also appreciated our account manager during the procurement process as she was able to answer many of our questions and helped us feel at ease in selecting Sleekflow. Review collected by and hosted on G2.com.

Because of our account type that we signed up on, we could not receive any hands-on support during our onboarding. We had to resort to their online resources (which were helpful) and contacting their support through Whatsapp. It would have been great to have an option to meet with a product enablement specialist to help guide us through not just the implementation process, but also the approval process to get the green tick for our Whatsapp account. Review collected by and hosted on G2.com.

Interface, smooth navigation, constant updates, friendly customer support and On point pricing. Overall a very good platform for making businesses much more easier. Review collected by and hosted on G2.com.

Payment Gateway is something which they need to have alternatives on cause stripe blocks cards after multiple failures. Review collected by and hosted on G2.com.

SleekFlow is a powerful tool that can help business improve their customer communication and engagement, leading to better customer satisfaction and increased revenue. Review collected by and hosted on G2.com.

It is a paid platform, and the cost may be prohibitive for some businesses, especially small businesses or startups with limited budgets. Review collected by and hosted on G2.com.

Just basic features, lots of limitation. Review collected by and hosted on G2.com.

unstable platform, poor customer service Review collected by and hosted on G2.com.

how easy the integration with multiple platforms work, the amazing customer service who is always keen to help, how customizable their payment plans are, east to use, Review collected by and hosted on G2.com.

set up templates is sometimes a challenge, but customer service always help out! Review collected by and hosted on G2.com.

Very good customer support; responsive and knowledgeable team members Review collected by and hosted on G2.com.

Some functions are driven by Whatsapp Business requirements, which we know cannot be changed easily by Sleekflow eg messages sent out but blocked cannot be cancelled Review collected by and hosted on G2.com.

It is an excellent communicating platform with our clients. Their team is very professional and responsive. In addition, the platform is very well organized and easy to use. Review collected by and hosted on G2.com.

There is nothing we don't like about SleekFlow. We are happy to work with them as they keep on improving. Review collected by and hosted on G2.com.

gathering all messages from different channels in one place and can be reached by all team members is the best part.And the internal notes function is helpful for communication among the team. Review collected by and hosted on G2.com.

-Wishing sleekflow to be able to do intergration with mindbody, so clients can receive updates of their mindbody accounts by whatsapp as 90% of them are active users of whatsapp over SMS/email.

-The template approval criterias is not transparent, it would be nice if the reason could be stated clearly for a rejection.

-not very stable. Review collected by and hosted on G2.com.

- Good UIUX

- Handy for integration with API

- Complete Features for sales

- Easy to implement

- Good customer support which can answer most of the questions. Although they failed to answer some unique use case, they are still helpful in general. Review collected by and hosted on G2.com.

- Mobile App UIUX seems outdated

- Failed to catch the cases of deleted account (i.e. After I deleted the testing account, I can still log in but failed to fetch the data)

- Away and Active cannot be visible across the team Review collected by and hosted on G2.com.