--- title: SleekFlow Reviews meta_title: 'SleekFlow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 208 reviews by the users' company size, role or industry to find out how SleekFlow works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 208 scale: '5' date_modified: '2026-07-17' parent_category: name: Development url: https://www.g2.com/categories/development --- # SleekFlow Reviews **Vendor:** SleekFlow **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 4.6/5.0 **Total Reviews:** 208 ## About SleekFlow SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. ## SleekFlow Pros & Cons **What users like:** - Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features. (42 reviews) - Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication. (34 reviews) - Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency. (28 reviews) - Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication. (25 reviews) - Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively. (25 reviews) - Users find **SleekFlow's AI assistance invaluable** for managing customer inquiries efficiently and enhancing lead conversion efforts. (24 reviews) - Easy Setup (19 reviews) - Users find **excellent efficiency** in managing customer inquiries and lead conversions with SleekFlow's smart automation features. (19 reviews) - Integrations (17 reviews) - Communication (15 reviews) **What users dislike:** - Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management. (14 reviews) - Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance. (10 reviews) - Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value. (9 reviews) - Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow. (9 reviews) - Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans. (9 reviews) - Users report a **slow speed** experience with SleekFlow, particularly during high demand, which impacts usability. (9 reviews) - Chat Functionality (8 reviews) - Learning Curve (8 reviews) - Not User-Friendly (8 reviews) - Slow Performance (8 reviews) ## SleekFlow Reviews ### 1. Excellent tool for improving customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Avil L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SleekFlow?** -Sleekflow is a useful tool for the business as it smoothened the internal communication of the company to work closely together, and accelerated a faster and more satisfying customer experience with the external parties. -The customer service is very helpful and responsive whenever we have encountered any technical issues using sleekflow. We are able to receive assistance within 24 hours. **What do you dislike about SleekFlow?** -Group Function currently is not available, it would be a lot better if the Sleekflow can manage to support the function - The filter function has a limit of 5000. It can be a bit handful when it can only show the first 5000 results after the data is filtered. **What problems is SleekFlow solving and how is that benefiting you?** Sleek flow has helped to improve the internal communication within the company and it accelerated the quality of experience of the external parties. ### 2. It's been really helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about SleekFlow?** It helps us to better understand patterns of customers requests and also has improved our response-time. It's our main platform to automatized replies and very easy to use **What do you dislike about SleekFlow?** There are some sort of instabilities we have to deal from time to time. But overall it's ben solvable ones **What problems is SleekFlow solving and how is that benefiting you?** It's been improving our response-time and helped us through automatized options ### 3. Problems solved! **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about SleekFlow?** Had a technical dilemma and Vicky from Sleekflow swooped in like a superhero! She answered my queries faster than a pizza delivery! **What do you dislike about SleekFlow?** Sleekflow, i got 99 problems, but you ain't one. Nothing much! **What problems is SleekFlow solving and how is that benefiting you?** Chat management and automation ### 4. A way to stay organised in answering customer inquiries from all social media platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Kezia W. | Customer Success Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about SleekFlow?** Being able to view all inquiries from one platform. With Sleekflow, the conversations are much more organised with labels, automation, and contact lists. Not to mention, communicating with customers is much easier. **What do you dislike about SleekFlow?** Currently, it is not possible to answer social media comments through Sleekflow yet, and their Analytics is still fundamental. Hopefully, this will be an available feature someday, and they can display a more detailed Analytics data. **What problems is SleekFlow solving and how is that benefiting you?** Connecting all social media accounts in 1 platform. Being able to customize and set automation according to how we want it. The best is probably being able to send broadcasts and initiate conversations effortlessly. ### 5. easy to use, simplify my work. Can make many template and automation rules. **Rating:** 3.5/5.0 stars **Reviewed by:** Nurul Farahena Edora J. | Head Of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about SleekFlow?** The good support system and friendly user. **What do you dislike about SleekFlow?** Too many extra charges and sometimes we need to refresh so many times fr ensure the latest message. **What problems is SleekFlow solving and how is that benefiting you?** Broadcast meesage and every channel can use in one platform. ### 6. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2023 **What do you like best about SleekFlow?** Notes in chat. I like it since it make us easier to leave a note for other member. We use it daily and its really help **What do you dislike about SleekFlow?** the bug like the message keep jumping when we received new message, the laggy **What problems is SleekFlow solving and how is that benefiting you?** the notes really help us during changing shift ### 7. Best cost-benefit initially **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about SleekFlow?** All configuration aspects of the platform with the assignment of lists, lead fields which greatly facilitate segmentations and performance reports, in addition to the campaign result data (messages read, delivered, etc.). **What do you dislike about SleekFlow?** Few price scale options, the ones presented have a very high value. I haven't tested all the possibilities of automation rules and integrations yet, but looking at it, there aren't many options. **What problems is SleekFlow solving and how is that benefiting you?** We recently initiated a contact strategy via WhatsApp (active/proactive), where integration with our tools was essential for success, and SleekFlow had the necessary functionalities for this process to occur effectively, simplifying configuration and analysis. ### 8. Excellent in Customer Service but system is not user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Toby K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about SleekFlow?** SleekFlow customer service staff is helpful, smart and professional, and also able to present in bilingual **What do you dislike about SleekFlow?** -the system is not user-friendly -have bugs when creating conversation templates all the time -cannot freely reply customers when the conversation box is over-time -long acceptance time for creating a template, which I cannot reply to the customer in time. -campaign's automation data is not synced to the actual data situation -customer service can ONLY communicate in Whatsapp & also only can talk to one person, but not in group **What problems is SleekFlow solving and how is that benefiting you?** The broadcast function and auto-reply with specific keywords are perfect, saving time on doing repeating jobs ### 9. Too many bug everyday **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about SleekFlow?** all standard feature is useful or our marketing team, we love free extra credit on whatsapp for business **What do you dislike about SleekFlow?** too many bug, product is not mature enough **What problems is SleekFlow solving and how is that benefiting you?** as of now, sleekflow still limited in so many ways but the internal team is trying to catching up for the clients needs ### 10. This is an inovative CRM experience. **Rating:** 5.0/5.0 stars **Reviewed by:** man chak edwin s. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about SleekFlow?** We can consolidate different social media platforms into one. Our Team can act and respond instantly. **What do you dislike about SleekFlow?** We sometimes lose track of customers' responses due to the lag in refresh rate. **What problems is SleekFlow solving and how is that benefiting you?** SleekFlow helps our CRM. Our team can act and respond instantly. ### 11. Easy and userfriendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny L. | Senior Project Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SleekFlow?** can link with different social media platforms **What do you dislike about SleekFlow?** hope there is a more easy way to input the existing account information **What problems is SleekFlow solving and how is that benefiting you?** integrate social media platforms and whatsapp in Sleekflow reply messages in 1 platform consolidate existing membership data ### 12. Hidden Gem **Rating:** 4.0/5.0 stars **Reviewed by:** Justin G. | Assistant Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about SleekFlow?** With Sleekflow, we are able to put all our messaging platforms into 1 single platform and sleeklflow also enable our team to communicate accross multiple channels hence we are able to follow up with our customers more effectively. We have tons of messages coming in due from our social paid ads numbering to the hundreds and sleekflow is just the perfect platform to properly manage all those messages across our departments. **What do you dislike about SleekFlow?** There are alot of settings in particular the automation that requires a little tweaking from our part before we manage to get them to work. There is no function at the automation to automatically collect customer's details from the chat and automatically compile it into a leads list. **What problems is SleekFlow solving and how is that benefiting you?** With Sleekflow, we are able to put all our messaging platforms into 1 single platform and sleeklflow also enable our team to communicate accross multiple channels hence we are able to follow up with our customers more effectively. We have tons of messages coming in due from our social paid ads numbering to the hundreds and sleekflow is just the perfect platform to properly manage all those messages across our departments. ### 13. High Conversion Rate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about SleekFlow?** It is very easy to get started and to launch a new campaign. **What do you dislike about SleekFlow?** The whatsapp support is slow in responding. **What problems is SleekFlow solving and how is that benefiting you?** It solves the problem of conversion when we engage with our customers or prospects. ### 14. SleekFlow is great ! **Rating:** 5.0/5.0 stars **Reviewed by:** Customer S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SleekFlow?** We liked the easy-to-use dashboard and the mobile app **What do you dislike about SleekFlow?** Bit on the high end of prices. but it still worth it **What problems is SleekFlow solving and how is that benefiting you?** All in one channel for CS cases and marketing. Simplify the way to engage with clients online. ### 15. Competence Software With A Super Helpful Team **Rating:** 4.5/5.0 stars **Reviewed by:** Penton W. | Co-Founder & Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about SleekFlow?** SleekFlow can help you build effective communication channels with your target market. Their team is very professional and helpful! I can reach out to them 24/7, including public holidays and they will still help me out. **What do you dislike about SleekFlow?** I wish that I could create automation messages with more font types and styling. **What problems is SleekFlow solving and how is that benefiting you?** They helped us capture valid phone numbers which is really a trouble for us. ### 16. Clear instructions and helpful account manager with our setup nearly every step of the way **Rating:** 4.0/5.0 stars **Reviewed by:** Robin L. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about SleekFlow?** - Clear instructions and helpful account managers that walked us through the setup nearly every step of the way - The system is relatively easy to use **What do you dislike about SleekFlow?** - Pricing model options can be more flexible or include certain features in the tiered package plan; Rather than add-ons under the existing subscription price. - Quite costly to include additional add-ons that are actually required features onto the existing plan, while some other features are rarely utilized - Better if the message template creation can also be consolidated onto a single platform for better content management and streamlined workflow process. - Messages are distributed by batches, hence slight time-lag **What problems is SleekFlow solving and how is that benefiting you?** - Streamline our CRM process and any CS inquiries by straightforward WhatsApp channel management and distribution at ease via the Sleekflow platform. With automation, we could easily reach all customers and management inquiries effectively when demands are high ### 17. Great for promtional campaigns and having everything in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about SleekFlow?** - We were using each platform to connect with our customers separately, and that was time consuming and sometimes we would miss some messages or reply a bit late. We also couldn't see and keep track of the conversations between the customer and the person who is replying and it would take a long time to seek help from another colleague while with Sleekflow all the users have everything infront of them and you can simply assign the conversation to the right person. - Amazing team support and are always readay to assist. **What do you dislike about SleekFlow?** Images sent by customers often don't show up, and when customers reply to an image, we can't see what image specifically they are replying to. **What problems is SleekFlow solving and how is that benefiting you?** It was more of a smoothening workflow rather than a problem. With all the social media and having customers on different platforms it was difficult to keep up on opening each single one and replying in a timely manner, so having it all in one place is great and saves a lot of time. ### 18. This is a very useful tool that we can gather al the customer's information and easy access **Rating:** 4.0/5.0 stars **Reviewed by:** Rosanna M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about SleekFlow?** User-friendly and easy to use, easy to locate clients **What do you dislike about SleekFlow?** Sometimes it's difficult to find the customer information **What problems is SleekFlow solving and how is that benefiting you?** I can send to many clients at the same time ### 19. - **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about SleekFlow?** Quick Response and Assist Client to complete the setup process **What do you dislike about SleekFlow?** Not too sure at this moment, as I am new to it. **What problems is SleekFlow solving and how is that benefiting you?** Switch out WABA from 360, and setup a new one with SleekFlow ### 20. Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about SleekFlow?** Sleekflow has comprehensive functions to fulfil what we need to do with our merchants. **What do you dislike about SleekFlow?** Unstable API, frequently error. Also staff performance analysis is yet to develop **What problems is SleekFlow solving and how is that benefiting you?** Replying to standard questions commonly asked by potential merchants and merchants ### 21. Smooth and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about SleekFlow?** It offers excellent help for any sizeable company in terms of in-company communication to allow great follow up services for our customers **What do you dislike about SleekFlow?** Nothing, awesome experience so far. However I would suggest it has some sort of spam block as there are many scam messengers at our unassigned inbox from time to time. **What problems is SleekFlow solving and how is that benefiting you?** It allows different member of staff from different departments to follow up a customers needs without the need of customer repeat its enquiry more than once, which improves the overall customer experience ### 22. Very supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about SleekFlow?** It is user friendly, Mandee is very helpful and supportive. **What do you dislike about SleekFlow?** no group chat and cannot create template from the app. **What problems is SleekFlow solving and how is that benefiting you?** Mandee is helping us to create the task needed. ### 23. Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about SleekFlow?** Able to go through onboarding via zoom. Helpful consultants to help with onboarding. Easy to understand onboarding process. **What do you dislike about SleekFlow?** Nothing for now. Everything is fine and in order. **What problems is SleekFlow solving and how is that benefiting you?** To reach out to our candidates to find out if they are open for job opportunities. ### 24. Good for value and very responsible CS **Rating:** 4.0/5.0 stars **Reviewed by:** Samson F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2023 **What do you like best about SleekFlow?** Have all the features I needed for basic company CS and confirmation messaging. **What do you dislike about SleekFlow?** Occasional bugs and not very straightforward UX. **What problems is SleekFlow solving and how is that benefiting you?** Service confirmation and reminder messaging. ### 25. Sleekflow's Team is very professional in helping our whatsapp onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about SleekFlow?** Sales and Customer Success Teams are very helpful in ensuring a smooth onboarding process on using the official whatsapp bussiness. **What do you dislike about SleekFlow?** Not so much, very satisfied with their service **What problems is SleekFlow solving and how is that benefiting you?** We need to send different outbound whatsapp messages for different sales experiments. Sleekflow has the exact features that we need. ### 26. Clear, responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about SleekFlow?** Clean user page, responsive and user friendly with good customer service support **What do you dislike about SleekFlow?** A bit expensive and should give us more contact **What problems is SleekFlow solving and how is that benefiting you?** Muti user in chatting through WhatsApp ### 27. Handful tool for converting leads **Rating:** 5.0/5.0 stars **Reviewed by:** Hally L. | Admissions Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about SleekFlow?** The customer services are really helpful with prompt reply and useful suggestions. Problems could be solved in a short time. The automation and campaign functions are handy. **What do you dislike about SleekFlow?** The app and web conversation could be improved. Sometimes there's delay for receiving client's message and sometimes even not shown. This will definetly effect our convertion. **What problems is SleekFlow solving and how is that benefiting you?** Sleekflow is connecting with many other CRM systems and apps, such as Hubspot, and these tools help us to manage our customers database easier, which save a lot of time and effort. ### 28. simple to use all-in-one customer service and relationship management **Rating:** 5.0/5.0 stars **Reviewed by:** Eagen K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about SleekFlow?** helpful staff walked me through the setup, and also very clear instruction manual during the setup. Tons of automation template can be used. Shopify integration is good for our website. **What do you dislike about SleekFlow?** Not enough automation amount for lower plan. I wish we could have more whole package plan instead of add-ons under existing subscription price. The cost is a bit high for us while adding the add-ons onto existing plan. **What problems is SleekFlow solving and how is that benefiting you?** Simplying the customer services procedure that we could answer to our customers at one platform. With automation, we could easily reply to customers in time. And the integration with Shopify is also good for us to follow up with our customers. ### 29. Facilitate the communication with customers! **Rating:** 4.0/5.0 stars **Reviewed by:** Jessie F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about SleekFlow?** Broadcast messages for notification / marketing materials would definitely help the CRM and business. **What do you dislike about SleekFlow?** Sometimes the transmission between Whatsapp and Sleekflow was clogged and delay the messages. **What problems is SleekFlow solving and how is that benefiting you?** Broadcast messaging not to be blocked by Whatsapp; Customer assignation among teammates ### 30. Great Platform for customer engagment **Rating:** 5.0/5.0 stars **Reviewed by:** Oren S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about SleekFlow?** The combination of the ability to conduct marketing campaigns and handling support issues with convenient CRM capabilities **What do you dislike about SleekFlow?** They do not have direct API integration to my CRM software **What problems is SleekFlow solving and how is that benefiting you?** Not many platforms are delivering WhatApp as an engagement platform ### 31. Appreciated **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about SleekFlow?** It helps to raise my efficiency on communicating with my clients & prospects **What do you dislike about SleekFlow?** You may need some time to setup, but I am pleased to have professional assistance from the supporting team **What problems is SleekFlow solving and how is that benefiting you?** It save my time on sending multiple messages ### 32. great cooperate experience with their staff **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley W. | Marketing Assistant **Reviewed Date:** January 31, 2023 **What do you like best about SleekFlow?** - Customer service is the best plan in SleekFlow. Their staff helps us to solve some problems in a short time. -Create campaigns to promo the company easily. -easy to organize all the data and conversations **What do you dislike about SleekFlow?** -the typing problem (Chinese-Pinyin). We found that some words will be missed when using Pinyin. **What problems is SleekFlow solving and how is that benefiting you?** The data collection. The system has a clear database, such as the response rate after sending the broadcast messages. That would be helpful for the promotion in the future. ### 33. This is a very useful app, very helpful for my company **Rating:** 5.0/5.0 stars **Reviewed by:** HO S. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about SleekFlow?** Very convenient, you can simply use the app to assign different tasks to different employees **What do you dislike about SleekFlow?** Sometimes the message cannot be sent, but it will be fixed soon **What problems is SleekFlow solving and how is that benefiting you?** can make our staff using phone to contact the customer anywhere ### 34. too slow and non user friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Choi C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about SleekFlow?** sleekflow offers cheaper price relatively **What do you dislike about SleekFlow?** customer service is a part need to be improved **What problems is SleekFlow solving and how is that benefiting you?** bundle of whatapps, ig and facebook ### 35. One-stop customer relationship management system **Rating:** 5.0/5.0 stars **Reviewed by:** cherry c. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SleekFlow?** You can reply to all customers on one platform, effectively handling a large volume of messages simultaneously and standardizing the workflow. By using SleekFlow's mass messaging, you can save a lot of time and also check customer replies through message records at any time. You can also instantly check how many people have read the messages for further analysis and to keep up with market trends. **What do you dislike about SleekFlow?** The entire SleekFlow system is relatively comprehensive and professional, so beginners or first-time users may find it relatively difficult to master and use, requiring some time to learn and explore. **What problems is SleekFlow solving and how is that benefiting you?** Set up personalized mass messaging to send personalized messages. Each time, promotional and discount messages can be sent to a large number of customers at once with the press of a button, making customers feel more friendly and connected, enhancing customer retention, and building strong relationships with customers! ### 36. Best Option to Manage Customers and Quality Assurance **Rating:** 4.5/5.0 stars **Reviewed by:** Haseeb A. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2023 **What do you like best about SleekFlow?** Easy to use. Excellent technical support. **What do you dislike about SleekFlow?** Reconsider the cost as this is expensive. **What problems is SleekFlow solving and how is that benefiting you?** Quality assurance and customer service. ### 37. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** CHAI T. | Maxis Exclusive Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about SleekFlow?** Easy to control and safe time, and manage staff. **What do you dislike about SleekFlow?** When your system upgrades, it does not automatically promote the existing customer system. **What problems is SleekFlow solving and how is that benefiting you?** Knowing the staff sales technic can increase and upgrade them the knowledge ### 38. Great apps! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about SleekFlow?** The app has a sleek and user-friendly interface. **What do you dislike about SleekFlow?** Free account need add more function for us to explore **What problems is SleekFlow solving and how is that benefiting you?** Manage incoming enquiry ### 39. Sleekflow :Convenient to manage the enquiry and customers **Rating:** 5.0/5.0 stars **Reviewed by:** Ron L. | Tutor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about SleekFlow?** - Convenient to manage the enquiry and customers - classify different types of customers easily - create campaigns to promo the company easily - robot reply is available **What do you dislike about SleekFlow?** The automatic reply setting is quite complicated The it support for setting automation is not enough **What problems is SleekFlow solving and how is that benefiting you?** Customers classification It is so messy that if we just use WhatsApp business ,so many different kinds of customers ### 40. Sleekflow is a all-in-one platform. The UIUX design is very clear and ease to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about SleekFlow?** Whatsapp API, it's saves us much time for broadcasting. We appreciate that one platform can operate all functions, including broadcasting, chat management and a little CRM function **What do you dislike about SleekFlow?** A little disappointed is that the backup support is not enough. And the WhatsApp API temporarily cannot provide group functions **What problems is SleekFlow solving and how is that benefiting you?** Save us time to manage a large amount of contact information, classification, and CRM management ### 41. Smooth operation messages apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2022 **What do you like best about SleekFlow?** Customer tags, private internal message, **What do you dislike about SleekFlow?** Sometime chat box is can't send messages, customer support is not available everyday **What problems is SleekFlow solving and how is that benefiting you?** Multi user in same WhatsApp acc and it can also manage other message in same apps ### 42. Great product !! & Supportive helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Paddy H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about SleekFlow?** Sleekflow has made setting up a Whatsapp sales funnel very simple & straightforward. **What do you dislike about SleekFlow?** Waiting for upcoming CRM integrations, for example SleekFlow & Tik Tok Ads **What problems is SleekFlow solving and how is that benefiting you?** A simple & intuitive whatsapp automation platform, and connection aggregator. ### 43. good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about SleekFlow?** can group send, set Template, set Label. **What do you dislike about SleekFlow?** 360 Setting templates is too complicated **What problems is SleekFlow solving and how is that benefiting you?** Can send in groups ### 44. amazing software very good for whatsapp marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about SleekFlow?** whatsapp integration with marketing allows for easier communication **What do you dislike about SleekFlow?** the pricing is quite expensive and not enough contacts for my business **What problems is SleekFlow solving and how is that benefiting you?** database infrastructure allowing for easy marketing across all channels. ### 45. An Integrated Platform to Engage Customers **Rating:** 4.0/5.0 stars **Reviewed by:** Nixon C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2022 **What do you like best about SleekFlow?** Combining all the messaging platforms such as Whatsapp, Facebook Messenger, and Instagram Messenger is powerful. It is also beneficial to add and assign different client service colleagues to handle various inquiries and requests. The mass message function also saves time for direct marketing. **What do you dislike about SleekFlow?** The connection of the Whatsapp integration is sometimes not very stable. Sometimes, we are unable to send messages from time to time, and it might create some confusion among the customer service colleagues. It might be better to apply for the official Whatsapp API to resolve this issue. **What problems is SleekFlow solving and how is that benefiting you?** Customer relationship is always the top priority for our education business, and we aim to reply to inquiries promptly. However, we usually receive messages from various channels and it is hard for our customer service colleagues to handle them. Sleekflow has helped solve this problem and increase our efficiency. ### 46. user friendly, powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Edison L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about SleekFlow?** that sleekflow allows us to connect with out customer via whatsapp **What do you dislike about SleekFlow?** it is abit pricy for the amount of users we can target **What problems is SleekFlow solving and how is that benefiting you?** that sleekflow allows us to connect with out customer via whatsapp ### 47. Great OmniChannel CRM platform that helps boosts sales **Rating:** 5.0/5.0 stars **Reviewed by:** Hing C. | Executive Director, Corporate Development **Reviewed Date:** July 19, 2022 **What do you like best about SleekFlow?** SleekFlow is very helpful in managing a team of sales to answer customers' requests, and direct them to make final purchase decisions **What do you dislike about SleekFlow?** It's not yet as easy to engage or manage the sales team/promoters outside of the company (e.g. freelancers) **What problems is SleekFlow solving and how is that benefiting you?** Easily manage sales conversations across multiple channels such as Whatsapp, Facebook and other instant messaging platforms, which could eventually lead to actual purchase ### 48. Very well support team **Rating:** 4.5/5.0 stars **Reviewed by:** Kelvin W. | Project Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2022 **What do you like best about SleekFlow?** very fast to response, and helpful to solve the problems **What do you dislike about SleekFlow?** Implementation is difficult due to the 3rd party (Facebook/Whatsapp) approval **What problems is SleekFlow solving and how is that benefiting you?** Setting up the automation of the private message & reply ### 49. Feeling good for SleekFlow **Rating:** 4.0/5.0 stars **Reviewed by:** Steven T. | Senior Sales & Marketing Manager **Reviewed Date:** April 07, 2022 **What do you like best about SleekFlow?** easy to use, easy to learn, quick response during office hours **What do you dislike about SleekFlow?** user manual without Chinese version, so need to contact their cs for enquiry **What problems is SleekFlow solving and how is that benefiting you?** can share our customer information easily, and everyone can check previous conversation easily, then we can provide better services to our customers ### 50. Great tool to engage customers **Rating:** 4.0/5.0 stars **Reviewed by:** Eric P. | Co-Founder & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about SleekFlow?** Sleekflow is a powerful tool for our customer experience team to communicate with our customers. It integrates all our social messenger channels, like Whatsapp, Messenger and Instagram, at one place that we can easily use to communicate with our customer. **What do you dislike about SleekFlow?** The UI/UX can be improved to help us for automation and mass marketing **What problems is SleekFlow solving and how is that benefiting you?** It helps us to keep closely in touch with our customers and maintain the relationship ## SleekFlow Discussions - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) - [View SleekFlow pricing details and edition comparison](https://www.g2.com/products/sleekflow/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+06%3A05%3A31+-0500&secure%5Bsession_id%5D=715e98cb-dfcf-4cde-a1e9-929e0aee7edb&secure%5Btoken%5D=c321d6a94b931cef89758d606736380f497981a95a50bd0d91096a759d50ad8f&format=llm_user) ## SleekFlow Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Sheet](https://www.g2.com/products/zoho-sheet/reviews) ## SleekFlow Features **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Channels** - Multi-Channel Coverage - Open Listening **Functionality** - API Call Speed - Communication Varieties **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Generation - AI Text Summarization **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Conversational AI - Conversational Commerce Platforms** - AI chatbots - Messaging and Notifications - AI agents - Voice assistants - Communication apps **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Process** - Mentions - Tickets - Macros **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance **Reporting** - Reports & Analytics - Data Transfer Tools **Support** - Documentation - Community Support - Professional Support **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Platform integration - Conversational Commerce Platforms** - Ecommerce stores - Sales channels - Payment Platform - Internal tools ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Channels** - Email - Social - Live Chat - Phone - Text **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Performance Analysis** - Coaching - Peformance Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Analytics and Reporting - Conversational Commerce Platforms** - Conversational analytics - Advance reporting **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Insight** - Surveys - Reporting - Visitor Activity - Help Desk **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top SleekFlow Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (480 reviews) - [respond.io](https://www.g2.com/products/respond-io/reviews) - 4.8/5.0 (499 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 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