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Simplify360

Simplify360 Alternatives & Competitors

(1)3.5 out of 5

Looking for alternatives to Simplify360? Tons of people want Social Customer Service Software to help with social measurement, sentiment scoring, and influencer identification. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Social Customer Service Software that reviewers voted best overall compared to Simplify360. Based on reviewer data you can see how Simplify360 stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Sprinklr Modern Engagement, Sprout Social, Hootsuite, and Meltwater are the most popular alternatives and competitors to Simplify360.

Top Alternatives to Simplify360

  • Sprinklr Modern Engagement
  • Sprout Social
  • Hootsuite
  • Meltwater
  • Zoho Social

Top 20 Alternatives & Competitors to Simplify360

    #1
    #1
  1. Sprinklr Modern Engagement

    (699)4.0 out of 5
    Optimized for quick response

    Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

    Categories in common with Simplify360:
  2. Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

    Categories in common with Simplify360:

    UM
    There are way more features than I can ever dig into with the platform. It has many capabilities and data points that are helpful when you are trying to segment ads, as well as from an analytical...Read more
    #2
    #2
  3. Sprout Social

    (1,415)4.3 out of 5

    Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

    Categories in common with Simplify360:
  4. Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

    Categories in common with Simplify360:

    UL
    I love how easy it is to navigate, everything is so easy to locate.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Hootsuite

    (2,975)4.1 out of 5
    Optimized for quick response

    With Hootsuite, you can monitor keywords, manage multiple Twitter, Facebook, LinkedIn, Foursquare, Ping.fm and WordPress profiles, schedule messages, and measure your success.

    Categories in common with Simplify360:
  6. With Hootsuite, you can monitor keywords, manage multiple Twitter, Facebook, LinkedIn, Foursquare, Ping.fm and WordPress profiles, schedule messages, and measure your success.

    Categories in common with Simplify360:

    Tammy R.
    TR
    The process of publishing a post within Hootsuite is fast in terms of scheduling, because Hootsuite has its own calendar of activities at the time of creating a post. Scheduled publications are...Read more
    #4
    #4
  7. Meltwater

    (832)3.7 out of 5
    Optimized for quick response

    Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.

    Categories in common with Simplify360:
  8. Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.

    Categories in common with Simplify360:

    ZB
    Once your Boolean is setup correctly, the results returned are very useful
    #5
    #5
  9. Zoho Social

    (2,077)4.5 out of 5

    Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

    Categories in common with Simplify360:
  10. Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

    Categories in common with Simplify360:

    VS
    Zoho social is provides perfect platform for social media management and analytics. I like the features e.g. post scheduler, advanced analytics, and integrated message center etc. It is very useful...Read more
    #6
    #6
  11. Cision Communications Cloud

    (1,029)4.0 out of 5
    Optimized for quick response

    Cision Comms Cloud® helps you execute PR campaigns that drive real business results – and gives you the metrics to prove it. The Cision Communications Cloud allows you to easily target the right journalists and influencers, engage audiences individually and at scale, measure the true value of earned media, and integrate those insights with your partners across marketing.

    Categories in common with Simplify360:
  12. Cision Comms Cloud® helps you execute PR campaigns that drive real business results – and gives you the metrics to prove it. The Cision Communications Cloud allows you to easily target the right journalists and influencers, engage audiences individually and at scale, measure the true value of earned media, and integrate those insights with your partners across marketing.

    Categories in common with Simplify360:

    MC
    One of the features that I like the most about this software is that most of the time when we have a question or a particular problem in relation to the functions of this system, it is that its...Read more
    #7
    #7
  13. Sendible

    (693)4.5 out of 5
    Optimized for quick response

    Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.

    Categories in common with Simplify360:
  14. Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.

    Categories in common with Simplify360:

    DB
    This system allows us to improve our digital marketing system in a much more attractive way, marketing is usually a service through emails but we decided to switch to social media marketing because...Read more
    #8
    #8
  15. AgoraPulse

    (541)4.5 out of 5

    AgoraPulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.

    Categories in common with Simplify360:
  16. AgoraPulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.

    Categories in common with Simplify360:

    AM
    Decent interface and can add sm accounts for both artists and label--for label initiatives.
    #9
    #9
  17. Reputation.com

    (483)4.4 out of 5
    Optimized for quick response

    Manage business reviews with enterprise reputation management software

    Categories in common with Simplify360:
  18. Manage business reviews with enterprise reputation management software

    Categories in common with Simplify360:

    Henry T.
    HT
    I'm now someone who posts on our chanels of social media. We intend to allow twelve departmentsto get into your social pages. Without your website 's endorsement, we couldn't do this. That is my #1...Read more
    #10
    #10
  19. Zoho Desk

    (2,689)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Simplify360:
  20. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Simplify360:

    CT
    I have enjoyed the use of tickets and the many integrations s it can do to other products such as JIRA and Slack. Its customer portal customization is fantastic and I feel allows ease of access for...Read more
    #11
    #11
  21. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Simplify360:
  22. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Simplify360:

    DK
    Freshdesk unifies all customer messages that are distributed through various channels, and organizes them into a single source that can be accessed. Freshdesk makes it possible to answer customers...Read more
    #12
    #12
  23. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Simplify360:
  24. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Simplify360:

    Alex P.
    AP
    I like that it has a lot of settings we can configure and also that it has text/calling integrated- most zendesk comps tell you to just use a different software.
    #13
    #13
  25. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Simplify360:
  26. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Simplify360:

    LK
    The thing I like the best about Salesforce is the performance; our previous CRM was at least 5 times slower. Searching and loading any type of records such as accounts or activities took for ever....Read more
    #14
    #14
  27. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Simplify360:
  28. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Simplify360:

    CB
    I like how easy it is to use LiveAgent, It is intuitive and the most common tasks are easily accessible.
    #15
    #15
  29. Semrush

    (1,004)4.5 out of 5

    Online Visibility and Content Marketing SaaS Platform

    Categories in common with Simplify360:
  30. Online Visibility and Content Marketing SaaS Platform

    Categories in common with Simplify360:

    Saravanan P.
    SP
    Best tool for SEO and competitor analysis. Easily analysis keyword gap and backlink gap over competitor's. Very useful for regular site audit and keywords position tracking. SEMRush is all in...Read more
    #16
    #16
  31. Falcon.io

    (631)4.1 out of 5
    Optimized for quick response

    Falcon.io enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).

    Categories in common with Simplify360:
  32. Falcon.io enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).

    Categories in common with Simplify360:

    AC
    The ability to manage multiple brands accounts across all social channels in one console. the software makes it extremely easy to post, comment, track, and report on and across multiple channels...Read more
    #17
    #17
  33. Front

    (619)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Simplify360:
  34. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Simplify360:

    AM
    The tool is user-friendly, very easy to set up and implement. The onboarding process was very well structured, we loved working with our onboarding manager Jessica. My team and I really like the...Read more
    #18
    #18
  35. Mention

    (423)4.3 out of 5

    Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.

    Categories in common with Simplify360:
  36. Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.

    Categories in common with Simplify360:

    Sophie B.
    SB
    It is a useful tool that allows me to customize the board, the user interface of the software is clean and easy to read. Mention scans the web daily to track mentions about our company, it's great...Read more
    #19
    #19
  37. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Simplify360:
  38. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Simplify360:

    UE
    I like the way I can work with my clients through this software.
    #20
    #20
  39. Userlike

    (308)4.4 out of 5

    Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Categories in common with Simplify360:
  40. Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Categories in common with Simplify360:

    AM
    Sehr gute Tutorial und der Support ist schnell und zuverlässig