[ Silverware Reviews ](https://www.g2.com/products/silverware/reviews) [ Silverware Reviews ](https://www.g2.com/products/silverware/reviews) # Silverware Features ##### ## Administration (11) Menu Building Creating a menu within the platform for servers to input orders or for online ordering. Inventory Management Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage. Accounting Tracking revenue and expenses within the platform. Reporting & Analytics Reporting and analytics on a variety of data and metrics. Loyalty Management The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. Analytics Reports generated from restaurant data to show such metrics as food cost versus food sales and sales trends. Order Tracking The ability to track and schedule food orders and deliveries. Accounting Tools to track a restaurant's finances and create relevant reports based on that data. Marketing Tools Features to aid in creating, executing, and measuring the success of a marketing strategy. Employee Management The ability to track employee training and performance in order to better manage and schedule a restaurant's workforce. Guest Profiles Profiles of guests in order to measure purchasing habits and, for more high-end restaurants, track preferences, dietary restrictions, and allergies. Show More ##### ## Meal Service (5) Payment Gateway The ability to proces credit card payments within the platform. Table Management The ability to see all the tables in a restaurant, their availability, and the status of their orders. Check Adjustment Adjusting or splitting checks to reflect discounts or refunds. Kitchen Tickets The ability to send order tickets to the kitchen to either be printed or appear on a screen. Takeout & Delivery Tools to help create an online ordering service for delivery and takeout. Show More ##### ## Finances (4) Food Costing The ability to track the cost of all food purchased for a restaurant and balance that against revenue trends. Invoice Tracking The abillity to digitize invoices and other financial documents to create a database of information and purchasing trends. Recipe Costing Tools to balance the cost of inventory for a restaurant against menu prices to ensure that the books are balanced. Accounting Basic accounting tools to balance various financial metrics and help restaurant owners make informed purchasing decisions. Show More ##### ## Inventory Management (4) Waste Tracking Tools to track how much food waste is discarded and how that impacts food costs and purchashing. Recipe Creation Tools to create recipes for easier costing and ingredient tracking. Inventory Control Tracking and managing all inventory in a restaurant by monitoring incoming and outgoing inventory while keeping food safety in mind. Online Ordering The ability to order food from suppliers online using financial and inventory information stored within the platform. Show More ##### ## Analytics (4) Reports & Analytics Tools to create reports and analytics based on a variety of data and metrics collected by the platform. Predictive Analytics AI tools to create predictive models of data based on previous data. Feedback Management Tools to collect and respond to customer feedback collected from social media, reviews platforms, or email. Market Intelligence Insights into general restaurant trends to compare against the user's restaurant data. Show More ##### ## Platform Basics (2) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Show More ##### ## Back Office (4) Accounting Tools to track financial data on a day-to-day basis, both incoming and outgoing. Employee Management The ability to manage employee schedules, payroll, or onboarding. Analytics Analysis of data collected by the platform in order to glean usable business insights. Inventory Management Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked. Show More ##### ## Front of Office (4) POS Tool to place customer orders and collect payment. Table Management The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. Kitchen Ticketing Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. Reservations The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Show More ##### ## Platform Data (1) Dashboard Has a centralized dashboard for users to interact with Show More ##### ## Order Management (4) Multichannel Ordering Accepts and manages food orders from multiple online brand, websites and telephone sources, and centralizes them in one queue. Menu Management Allows kitchen operators to update specific menu listings according to food availability. Order Tracking Tracks the entire lifecycle of food orders from intake to delivery. Order Prioritization Routes orders to appropriate kitchen staff based on brand, revenue allocation, and closest site, for efficient order advancement. Show More ##### ## Kitchen Logistics (3) Recipe Management Stores recipes for menu items for easy access, and monitors food cost. Inventory Tracking Tracks current ingredient stock, stores purchase orders, and automates low-stock notifications. KDS Syncing Syncs with Kitchen Display Systems to improve back-of-house operations, and allows for multisite management. Show More ##### ## Platform (4) Sales Reporting & Analytics Collects and reports on data related to menu item profitability, brand and location performance, and customer trends. Mobile Application Provides a mobile app version of the product. Integrations Integrates with multiple food ordering and rideshare apps to collect and dispatch orders. Loyalty Programs Supports marketing efforts to improve customer retention. Show More ##### ## Generative AI (2) AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Show More ##### ## Agentic AI - Restaurant Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More [ ![Rezku POS](https://images.g2crowd.com/uploads/product/hd_favicon/30c026b752fad6d093d81d091ed1a2f5/rezku-pos.svg "Rezku POS") Sponsored Rezku POS 4.9/5(6) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5(352) ](https://www.g2.com/products/toast/reviews) [ ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud") Aloha Cloud 3.9/5(328) ](https://www.g2.com/products/aloha-cloud/reviews) [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5(1,182) ](https://www.g2.com/products/square-point-of-sale/reviews) [ View All Alternatives ](https://www.g2.com/products/silverware/competitors/alternatives) Silverware Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fba5f9769ebbaab62f035b28004ffbee/touchbistro-restaurant-pos.png "Product Avatar Image") TouchBistro 4.1/5(108) [ Compare Now ](https://www.g2.com/compare/silverware-vs-touchbistro-restaurant-pos) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5(370) [ Compare Now ](https://www.g2.com/compare/silverware-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-restaurant.jpg "Product Avatar Image") Lightspeed Restaurant 4.3/5(54) [ Compare Now ](https://www.g2.com/compare/lightspeed-restaurant-vs-silverware) ##### Categories on G2 [ Restaurant Management ](https://www.g2.com/categories/restaurant-management)[ Restaurant POS ](https://www.g2.com/categories/restaurant-pos)[ Restaurant Business Intelligence & Analytics ](https://www.g2.com/categories/restaurant-business-intelligence-analytics) [ Restaurant Inventory Management ](https://www.g2.com/categories/restaurant-inventory-management)[ Cloud Kitchen Management ](https://www.g2.com/categories/cloud-kitchen-management) Show More ##### Explore More [ What platform provides detailed website performance analytics? ](https://www.g2.com/discussions/what-platform-provides-detailed-website-performance-analytics)[ Which are the top employee perks vendors serving healthcare and financial services with compliance support? ](https://www.g2.com/discussions/which-are-the-top-employee-perks-vendors-serving-healthcare-and-financial-services-with-compliance-support)[ Best e-commerce platform for my small business ](https://www.g2.com/discussions/best-e-commerce-platforms-for-small-businesses) [ Best employee recognition software ](https://www.g2.com/discussions/what-s-the-best-employee-recognition-software-for-building-a-positive-company-culture)[ Top platforms for employee career progression analytics ](https://www.g2.com/discussions/top-platforms-for-employee-career-progression-analytics)[ Accounting Firms in Houston ](https://www.g2.com/categories/accounting-firms/locations/houston-tx-us) Show More [ What platform provides detailed website performance analytics? ](https://www.g2.com/discussions/what-platform-provides-detailed-website-performance-analytics)[ Which are the top employee perks vendors serving healthcare and financial services with compliance support? ](https://www.g2.com/discussions/which-are-the-top-employee-perks-vendors-serving-healthcare-and-financial-services-with-compliance-support)[ Best e-commerce platform for my small business ](https://www.g2.com/discussions/best-e-commerce-platforms-for-small-businesses) [ Best employee recognition software ](https://www.g2.com/discussions/what-s-the-best-employee-recognition-software-for-building-a-positive-company-culture)[ Top platforms for employee career progression analytics ](https://www.g2.com/discussions/top-platforms-for-employee-career-progression-analytics)[ Accounting Firms in Houston ](https://www.g2.com/categories/accounting-firms/locations/houston-tx-us)