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By Silverware POS
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How would you rate your experience with Silverware?
Menu Building
36 reviewers of Silverware have provided feedback on this feature.
Creating a menu within the platform for servers to input orders or for online ordering.
Inventory Management
20 reviewers of Silverware have provided feedback on this feature.
Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage.
Accounting
This feature was mentioned in 25 Silverware reviews.
Tracking revenue and expenses within the platform.
Reporting & Analytics
As reported in 36 Silverware reviews.
Reporting and analytics on a variety of data and metrics.
Loyalty Management
13 reviewers of Silverware have provided feedback on this feature.
The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.
Analytics
Reports generated from restaurant data to show such metrics as food cost versus food sales and sales trends.
Order Tracking
The ability to track and schedule food orders and deliveries.
Tools to track a restaurant's finances and create relevant reports based on that data.
Marketing Tools
Features to aid in creating, executing, and measuring the success of a marketing strategy.
Employee Management
The ability to track employee training and performance in order to better manage and schedule a restaurant's workforce.
Guest Profiles
Profiles of guests in order to measure purchasing habits and, for more high-end restaurants, track preferences, dietary restrictions, and allergies.
Payment Gateway
As reported in 28 Silverware reviews.
The ability to proces credit card payments within the platform.
Table Management
This feature was mentioned in 32 Silverware reviews.
The ability to see all the tables in a restaurant, their availability, and the status of their orders.
Check Adjustment
This feature was mentioned in 37 Silverware reviews.
Adjusting or splitting checks to reflect discounts or refunds.
Kitchen Tickets
The ability to send order tickets to the kitchen to either be printed or appear on a screen.
Takeout & Delivery
Based on 21 Silverware reviews.
Tools to help create an online ordering service for delivery and takeout.
Food Costing
The ability to track the cost of all food purchased for a restaurant and balance that against revenue trends.
Invoice Tracking
The abillity to digitize invoices and other financial documents to create a database of information and purchasing trends.
Recipe Costing
Tools to balance the cost of inventory for a restaurant against menu prices to ensure that the books are balanced.
Basic accounting tools to balance various financial metrics and help restaurant owners make informed purchasing decisions.
Waste Tracking
Tools to track how much food waste is discarded and how that impacts food costs and purchashing.
Recipe Creation
Tools to create recipes for easier costing and ingredient tracking.
Inventory Control
Tracking and managing all inventory in a restaurant by monitoring incoming and outgoing inventory while keeping food safety in mind.
Online Ordering
The ability to order food from suppliers online using financial and inventory information stored within the platform.
Reports & Analytics
Tools to create reports and analytics based on a variety of data and metrics collected by the platform.
Predictive Analytics
AI tools to create predictive models of data based on previous data.
Feedback Management
Tools to collect and respond to customer feedback collected from social media, reviews platforms, or email.
Market Intelligence
Insights into general restaurant trends to compare against the user's restaurant data.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Tools to track financial data on a day-to-day basis, both incoming and outgoing.
The ability to manage employee schedules, payroll, or onboarding.
Analysis of data collected by the platform in order to glean usable business insights.
Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked.
POS
Tool to place customer orders and collect payment.
The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.
Kitchen Ticketing
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.
Reservations
The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.
Dashboard
Has a centralized dashboard for users to interact with
Multichannel Ordering
Accepts and manages food orders from multiple online brand, websites and telephone sources, and centralizes them in one queue.
Menu Management
Allows kitchen operators to update specific menu listings according to food availability.
Tracks the entire lifecycle of food orders from intake to delivery.
Order Prioritization
Routes orders to appropriate kitchen staff based on brand, revenue allocation, and closest site, for efficient order advancement.
Recipe Management
Stores recipes for menu items for easy access, and monitors food cost.
Inventory Tracking
Tracks current ingredient stock, stores purchase orders, and automates low-stock notifications.
KDS Syncing
Syncs with Kitchen Display Systems to improve back-of-house operations, and allows for multisite management.
Sales Reporting & Analytics
Collects and reports on data related to menu item profitability, brand and location performance, and customer trends.
Mobile Application
Provides a mobile app version of the product.
Integrations
Integrates with multiple food ordering and rideshare apps to collect and dispatch orders.
Loyalty Programs
Supports marketing efforts to improve customer retention.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives