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# Silverware vs Toast Comparison - What are their main differences?

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SilverwareToast[+ Add Product](#)

Reviews

**Silverware** [

3.8/5(62)

](https://www.g2.com/products/silverware/reviews#reviews)

**Toast** [

4.2/5(371)

](https://www.g2.com/products/toast/reviews#reviews)

Pricing

**Silverware**
 **$49** per license per month · Standard

**Toast**
 **Starting at $0.00** Per Month · Starter Kit

**Pricing Insights**
from reviews

Time to Implement

**Silverware**
2 months

Based on 13 responses

**Toast**
1 monthFaster

Based on 77 responses

Return on Investment

**Silverware**
20 months

Based on 13 responses

**Toast**
18 months2 months sooner

Based on 69 responses

Perceived Cost

**Silverware**
$$$$$

**Toast**
$$$$$

Average Discount

**Silverware**
6%

**Toast**
15%9% more

Pros & Cons

**Silverware**
Not enough data

**Toast**
[
Ease of Use (93)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1878681&qs=pros-and-cons#reviews)[
Intuitive (33)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1879505&qs=pros-and-cons#reviews)[
Poor Customer Support (29)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1881116&qs=pros-and-cons#reviews)[
Expensive (19)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1879272&qs=pros-and-cons#reviews)

Integrations

**Silverware**
Not enough data

**Toast**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bd35168858a5693ac47d68eaf646dc72/7shifts.png "Product Avatar Image")

7shifts

](https://www.g2.com/products/7shifts/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f76f4acbb2119b382b2e560f4c8cbb8/cogs-well.png "Product Avatar Image")

COGS-Well

](https://www.g2.com/products/cogs-well/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_377b957095a10172ac4f93c7131d7f16/crunchtime-kitchen.jpg "Product Avatar Image")

Crunchtime Kitchen

](https://www.g2.com/products/crunchtime-kitchen/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_766bec41dab81c3a436d5afed2f57949/proliant.jpg "Product Avatar Image")

ProLiant

](https://www.g2.com/products/proliant/reviews)[
View all
](https://www.g2.com/products/toast/integrations)

Screenshots

**Silverware**
 ![Silverware screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/101880/PRODUCTIMAGE-006.png)

**Toast**
 ![Toast screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/175750/G2-TG2.png)

Ratings

Meets Requirements

**Silverware**

7.9

7.946

**Toast**

8.5

8.5271

Ease of Use

**Silverware**

8.0

8.047

**Toast**

8.8

8.8273

Ease of Setup

**Silverware**

7.6

7.628

**Toast**

8.2

8.2185

Ease of Admin

**Silverware**

7.7

7.728

**Toast**

8.5

8.5162

Quality of Support

**Silverware**

6.6

6.647

**Toast**

7.8

7.8261

Has the product been a good partner in doing business?

**Silverware**

7.0

7.028

**Toast**

8.3

8.3163

Product Direction (% positive)

**Silverware**

6.6

6.648

**Toast**

8.2

8.2262

Features

Restaurant POS[Hide 88 FeaturesShow 88 Features](javascript:void(0);)

7.4

43

8.5

192

Administration

Menu Building

8.1

36

8.7(won by 0.6)

149

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Inventory Management

6.7

20

8.0(won by 1.3)

89

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Accounting

7.4

25

8.3(won by 0.9)

115

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Reporting & Analytics

7.7

36

8.6(won by 0.9)

158

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Loyalty Management

6.4

13

8.1(won by 1.7)

92

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Employee Scheduling

Feature Not Available

7.6(won by default)

71

Retail Inventory Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Layaway Management

Not enough data

Not enough data

Delivery Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Meal Service

Payment Gateway

6.8

28

8.8(won by 2.0)

148

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Table Management

8.4

32

8.9(won by 0.5)

115

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Check Adjustment

8.1

37

8.7(won by 0.6)

147

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Kitchen Tickets

8.1

36

8.9(won by 0.8)

141

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Takeout & Delivery

6.7

21

8.7(won by 2.0)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Receipt Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Recipe Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Tips Management

Not enough data

Not enough data

Bar Tab Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Split Checks

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

API

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

For Bars/Clubs

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

For Restaurants

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Payroll[Hide 90 FeaturesShow 90 Features](javascript:void(0);)

Not enough data

8.1

47

Employee Self Service

Web Portal

Not enough data

8.4(won by default)

38

Benefits Manager

Not enough data

7.6(won by default)

22

Mobile

Not enough data

7.7(won by default)

32

Self Service Portal

Not enough data

Not enough data

Administration

Payroll Entry

Not enough data

8.4(won by default)

41

Time Off Accrual

Not enough data

8.1(won by default)

32

Direct Deposit

Not enough data

8.6(won by default)

39

Pre-tax Deductions

Not enough data

8.1(won by default)

31

Wage Garnishment

Not enough data

7.7(won by default)

30

Approvals

Not enough data

7.8(won by default)

29

Check/W-2 Printing

Not enough data

8.4(won by default)

37

Check/W-2 Delivery

Not enough data

8.5(won by default)

36

Expense Reimbursement

Not enough data

Feature Not Available

Split Deposits

Not enough data

Not enough data

Taxes

Tax Calculation

Not enough data

8.4(won by default)

38

Tax Filing

Not enough data

8.2(won by default)

32

Automatic Tax Payment

Not enough data

8.4(won by default)

30

Integration

API / Integration

Not enough data

7.6(won by default)

28

Time Tracking Integration

Not enough data

8.3(won by default)

33

Accounting Integration

Not enough data

8.1(won by default)

26

Core HR Integration

Not enough data

7.5(won by default)

25

API

Not enough data

Not enough data

401(k) Tracking

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Vacation/Leave Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Platform

Payroll Reporting

Not enough data

7.8(won by default)

45

User, Role, and Access Management

Not enough data

8.3(won by default)

45

Performance and Reliability

Not enough data

8.6(won by default)

45

Scalability

Not enough data

8.2(won by default)

37

Payroll Reporting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Benefits Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Deduction Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Time Off Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Expense Management

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

W-2 Preparation

Not enough data

Not enough data

Multi-Country

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Employee Self Service

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-State

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Tax Compliance

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Payroll Outsourcing

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Corporate/Business

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

1099 Preparation

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

Time & Attendance

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

For Accountants

Not enough data

Not enough data

For CPA Firms

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Restaurant Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

8.5

94

Platform Basics

Reporting

Not enough data

8.6(won by default)

74

Interoperability

Not enough data

8.3(won by default)

58

Real-Time Reporting

Not enough data

Not enough data

Labor Cost Reporting

Not enough data

Not enough data

Back Office

Built-in Accounting

Not enough data

8.7(won by default)

65

Employee Management

Not enough data

8.1(won by default)

71

Real-Time Analytics

Not enough data

8.6(won by default)

72

Stock Management

Not enough data

7.8(won by default)

45

Order Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Front of Office

Point of Sale (POS)

Not enough data

9.2(won by default)

81

Table Management

Not enough data

8.7(won by default)

62

Kitchen Ticketing

Not enough data

8.8(won by default)

76

Reservations

Not enough data

7.3(won by default)

40

Purchase Order Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Platform Data

Dashboard

Not enough data

9.0(won by default)

72

Activity Dashboard

Not enough data

Not enough data

Agentic AI - Restaurant Management

Autonomous Task Execution

Not enough data

Feature Not Available

Multi-step Planning

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Feature Not Available

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Feature Not Available

AI Text-to-Speech

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Additional Functionality

Inventory Tracking

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

API

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Show 7 feature categories with incomplete data

Retail POS[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

Not enough data

Not enough data

POS

Credit Card Payments

Not enough data

Not enough data

Barcode Scanning

Not enough data

Not enough data

Hardware Integration

Not enough data

Not enough data

Price Adjustments

Not enough data

Not enough data

Receipts

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Marketing

Loyalty Programs

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Administration

Inventory Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Retail Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Returns Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Restaurant Inventory Management[Hide 18 FeaturesShow 18 Features](javascript:void(0);)

Not enough data

Not enough data

Administration

Analytics

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Finances

Food Costing

Not enough data

Not enough data

Invoice Tracking

Not enough data

Not enough data

Recipe Costing

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Inventory Management 

Waste Tracking

Not enough data

Not enough data

Recipe Creation

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Additional Functionality

Inventory Management

Not enough data

Not enough data

Nutrition & Allergen Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Recipe Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Restaurant Business Intelligence & Analytics[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Administration

Accounting

Not enough data

Not enough data

Marketing Tools

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Guest Profiles

Not enough data

Not enough data

Analytics

Reports & Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Market Intelligence

Not enough data

Not enough data

Cloud Kitchen Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Order Management

Multichannel Ordering

Not enough data

Not enough data

Menu Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Order Prioritization

Not enough data

Not enough data

Kitchen Logistics

Recipe Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

KDS Syncing

Not enough data

Not enough data

Platform

Sales Reporting & Analytics

Not enough data

Not enough data

Mobile Application

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Loyalty Programs

Not enough data

Not enough data

HCM Software[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Time & Attendance

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Sick Leave Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Succession Planning

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Offboarding

Not enough data

Not enough data

Restaurant Marketing Tools[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Data and Insights

Customer Analytics

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Campaign Management

Marketing Automation

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

SMS & Push Notifications

Not enough data

Not enough data

Engagement and Retention

Offers Management

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Integration and Compliance

Analytics and Reporting

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Compliance and Consent Management

Not enough data

Not enough data

POS[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Payments

Credit Card Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Split Payments

Not enough data

Not enough data

Discounts

Not enough data

Not enough data

Voided/Refunded Payments

Not enough data

Not enough data

Store Credit Allocation

Not enough data

Not enough data

Tip Adjustments

Not enough data

Not enough data

Offline Payments

Not enough data

Not enough data

Multidevice Payment Acceptance

Not enough data

Not enough data

Next Day Deposits

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Employee Management

Employee Accounts

Not enough data

Not enough data

Permissions

Not enough data

Not enough data

Commission Tracking

Not enough data

Not enough data

Tab Allocation

Not enough data

Not enough data

Log/Shift Notes

Not enough data

Not enough data

Staff Scheduling

Not enough data

Not enough data

Floor Plans

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Customer Management

Loyalty Membership

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Credit Card Filing

Not enough data

Not enough data

Inventory Management

Track Inventory

Not enough data

Not enough data

Inventory Notifications

Not enough data

Not enough data

Product Organization

Not enough data

Not enough data

Multilocation Inventory Tracking

Not enough data

Not enough data

Integrations

Accounting Integrations

Not enough data

Not enough data

Inventory Management Integrations

Not enough data

Not enough data

E-Commerce Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Analytics

Sales Tracking

Not enough data

Not enough data

Guest Counts

Not enough data

Not enough data

End of Day Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

API

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Silverware](https://images.g2crowd.com/uploads/product/hd_favicon/1545165611/silverware.png "Silverware")](https://www.g2.com/products/silverware/reviews)

Silverware

Small-Business(50 or fewer emp.)

54.4%

Mid-Market(51-1000 emp.)

38.6%

Enterprise(\> 1000 emp.)

7.0%

[![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")](https://www.g2.com/products/toast/reviews)

Toast

Small-Business(50 or fewer emp.)

66.2%

Mid-Market(51-1000 emp.)

32.3%

Enterprise(\> 1000 emp.)

1.5%

Small-Business

(50 or fewer emp.)

54.4%

66.2%

Mid-Market

(51-1000 emp.)

38.6%

32.3%

Enterprise

(\> 1000 emp.)

7.0%

1.5%

Reviewers' Industry

[![Silverware](https://images.g2crowd.com/uploads/product/hd_favicon/1545165611/silverware.png "Silverware")](https://www.g2.com/products/silverware/reviews)
Silverware

Restaurants

40.4%

Hospitality

24.6%

Food & Beverages

19.3%

Retail

5.3%

Sports

3.5%

Other

7.0%

[![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")](https://www.g2.com/products/toast/reviews)
Toast

Restaurants

51.8%

Food & Beverages

26.5%

Hospitality

6.3%

Accounting

1.8%

Financial Services

0.9%

Other

12.7%

FAQs

## Silverware vs Toast FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Silverware vs Toast?

Toast stands out from Silverware with higher reviewer ratings, stronger support, and a more intuitive setup experience.

| [Silverware](https://www.g2.com/products/silverware/reviews) | [Toast](https://www.g2.com/products/toast/reviews) |
| --- | --- |
| 3.8/5 (62 reviews) | 4.2/5 (371 reviews) |
| Small-Business | Small-Business |
| 7.6 | 8.2 |
| 6.6 | 7.8 |
| User friendly and robust reporting | Ease of use (93 all-time mentions) |

### How do the pricing models of Silverware and Toast compare?

Toast is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Silverware.

- **Silverware:** Recent reviewers cite significant price increases in 2022 and 2024, with concerns about rising costs and additional charges for integrations.
- **Toast:** Reviewers note that while Toast can be expensive and has mandatory payment processing fees, its pricing is considered more transparent and justified by its features and ease of use.
- **Switching reasons:** Recent Silverware reviewers mention switching due to cost increases and seeking easier-to-use alternatives.

### What are the best alternatives to Silverware and Toast?

The top three alternatives to Silverware and Toast are Square Point of Sale, Aloha Cloud, and TouchBistro.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Silverware](https://www.g2.com/products/silverware/reviews) | 3.8/5 (62) | Small-Business | Recent reviews cite rising costs and extra integration fees | User friendly and robust reporting |
| [Toast](https://www.g2.com/products/toast/reviews) | 4.2/5 (371) | Small-Business | Reviewers note higher costs but strong value for features | Ease of use (93 all-time mentions) |
| [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5 (1211) | Small-Business | — | — |
| [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) | 3.9/5 (336) | Mid-Market | — | — |

### Which Restaurant POS features should I prioritize when comparing Silverware and Toast?

Buyers comparing Silverware and Toast should prioritize Reporting, Ease of Use, Integrations, Quality of Support, and Pricing.

- **Reporting:** Toast has 19 all-time mentions for reporting, while Silverware is frequently praised for robust reporting in recent reviews.
- **Ease of Use:** Toast scores 8.8, Silverware 8.0; Toast has 93 all-time mentions for ease of use.
- **Integrations:** Toast has 20 all-time mentions for integrations; Silverware reviewers note integrations can be costly and sometimes glitchy.
- **Quality of Support:** Toast scores 7.8, Silverware 6.6.
- **Pricing:** Silverware reviewers cite recent price hikes and extra integration fees, while Toast is noted as expensive but with higher satisfaction.

### What are the pros and cons of Silverware vs Toast?

Toast's headline strength is ease of use, while Silverware is most often praised for robust reporting and user-friendliness.

- **Silverware strengths:** User friendly interface, robust reporting capabilities, ease of setup, and multi-location management.
- **Silverware trade-offs:** Recent reviews cite significant price increases, costly and sometimes glitchy integrations, inconsistent customer support, and dated reporting features in some environments.
- **Toast strengths:** Ease of use (93 all-time mentions), intuitive interface (33), simple setup (24), comprehensive features (22), strong reporting (19), and efficient integrations (20).
- **Toast trade-offs:** Poor customer support (29 all-time mentions), expensive pricing (19), proprietary hardware requirements, and some reviewers cite complex initial setup and support access issues.

### Is Silverware or Toast better for small businesses?

Toast is the better fit for small businesses, with higher satisfaction scores and more positive small-business reviewer sentiment.

- **Silverware:** Largest segment is Small-Business; reviewers note ease of use but express concerns about rising costs and support consistency.
- **Toast:** Largest segment is Small-Business; reviewers consistently praise ease of use, intuitive setup, and strong reporting, making it highly favored among small businesses.

### Which Restaurant POS platform has better integrations?

Toast is favored over Silverware for integrations, with more positive reviewer sentiment and higher mention counts.

- **Silverware:** Reviewers mention integrations can be costly and sometimes glitchy, with no specific third-party tools cited in recent reviews.
- **Toast:** Integrations are cited in 20 all-time reviews, with recent mentions of strong integration with DoorDash and GRUBBRR.

### How do Silverware and Toast compare on customer support?

Toast outperforms Silverware on Quality of Support by a material margin of 1.2 points (7.8 vs 6.6).

- **Silverware:** Reviewers report inconsistent support experiences, with some citing long wait times and unhelpful responses, though a few note improvements in recent months.
- **Toast:** Reviewers highlight prompt and reliable support, 24-hour availability, and helpful resources, though some mention slow resolution times and difficulty reaching the right representative.

### Which is easier to implement, Silverware or Toast?

Toast is easier to implement than Silverware, with a 0.6-point advantage in Ease of Setup (8.2 vs 7.6).

- **Silverware:** Reviewers describe setup as generally straightforward, with some noting ease of training and implementation, but others mention lengthy installations and hardware requirements.
- **Toast:** Reviewers consistently praise easy and intuitive setup, with many citing quick onboarding and minimal training required, though a few mention complexity in initial configuration.

### Which product has better Reporting?

Toast is the stronger product for Reporting, with higher reviewer satisfaction and more frequent positive mentions.

- **Silverware:** Reviewers praise robust reporting capabilities, especially for multi-location businesses, but some note dated reporting features and limited analytics.
- **Toast:** Reporting is cited in 19 all-time reviews, with reviewers highlighting customizable, easy-to-navigate reports and strong integration with accounting software.

Alternatives

**Silverware Alternatives**

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")

[
Restroworks Restaurant POS
](/products/restroworks-restaurant-pos/reviews)

 ![Restroworks Cloud Kitchen Management](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-cloud-kitchen-management.svg "Restroworks Cloud Kitchen Management")

[
Restroworks Cloud Kitchen...
](/products/restroworks-cloud-kitchen-management/reviews)

**Toast Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![SpotOn](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5b0f6e694fe4d7e289e7fc4bffdb8eb5/spoton.png "SpotOn")

[
SpotOn
](/products/spoton/reviews)

 ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")

[
Restroworks Restaurant POS
](/products/restroworks-restaurant-pos/reviews)