Compare Silverware and Toast 
At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$49 per license per month
Starting at $0.00 Per Month
Silverware
Star Rating
(62)3.8 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49 per license per month
Browse all 3 pricing plansToast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Silverware offers a user-friendly experience, particularly for restaurant staff, with features like easy button creation and scheduling. However, some users feel it struggles to meet specific workflow needs compared to Toast.
- Users say that Toast excels in providing comprehensive reporting tools, which help restaurant managers analyze menu performance and streamline payroll processes. This capability is highlighted by feedback on its effective labor and sales summary reports.
- Reviewers mention that Silverware's support is responsive and quick, which is a significant advantage for users managing multiple locations. However, Toast's support quality is rated higher, with users appreciating its reliability during critical operations.
- According to verified reviews, Toast's ease of use is a standout feature, with many users praising its intuitive interface that simplifies staff training and retention. In contrast, Silverware's usability is seen as adequate but not as seamless.
- G2 reviewers highlight that Toast's offline mode is a game-changer, allowing operations to continue smoothly even during network outages. This feature is particularly beneficial for busy restaurants, while Silverware lacks a comparable solution.
- Users report that Silverware's menu building and reporting features are strong points, helping to increase profits and manage operations effectively. However, Toast's overall performance in these areas is rated higher, indicating a more robust solution for daily restaurant management.
Pricing
Entry-Level Pricing
Silverware
Standard
$49
per license per month
- Help Desk (24/7/365)
- Software Updates
- Unlimited Users & Menu Items
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Silverware
No trial information availableToast
No trial information availableRatings
Meets Requirements
7.9
46
8.5
265
Ease of Use
8.0
47
8.9
265
Ease of Setup
7.6
28
8.2
179
Ease of Admin
7.7
28
8.5
161
Quality of Support
6.6
47
7.7
256
Has the product been a good partner in doing business?
7.0
28
8.3
162
Product Direction (% positive)
6.6
48
8.4
255
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
36
8.8
148
6.7
20
8.0
87
Feature Not Available
7.6
70
7.4
25
8.2
114
7.7
36
8.6
154
6.4
13
8.1
93
Meal Service
6.8
28
8.8
146
8.4
32
8.9
114
8.1
37
8.7
146
8.1
36
8.9
141
6.7
21
8.7
128
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Finances
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant Business Intelligence & AnalyticsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
74
Not enough data
8.3
58
Back Office
Not enough data
8.7
65
Not enough data
8.0
70
Not enough data
8.6
72
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kitchen Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Silverware and Toast are categorized as Restaurant POS and Restaurant Management
Unique Categories
Silverware is categorized as Cloud Kitchen Management, Restaurant Business Intelligence & Analytics, and Restaurant Inventory Management
Reviews
Reviewers' Company Size
Silverware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
40.4%
Hospitality
24.6%
Food & Beverages
19.3%
Retail
5.3%
Sports
3.5%
Other
7.0%
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Entertainment
0.9%
Other
12.4%
Alternatives
Discussions
What exactly is included in Silverware POS and what are extra modules?
1 Comment
Official Response from Silverware
Silverware POS has always distinguished itself by having more features included than most other POS solutions.
Standard features include: Table...Read more
Is Silverware so complicated? Will I have to call you daily for support?
1 Comment
Official Response from Silverware
No. Silverware POS has an intuitive graphical interface that many users find extremely easy to navigate.
Adding a new menu item or changing a price takes...Read more
How often do you update Silverware POS?
1 Comment
Official Response from Silverware
The short answer is at least once a year. We constantly receive feedback and suggestions from thousands of customers. That means throughout the year...Read more
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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