--- title: Silverware Reviews meta_title: 'Silverware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Silverware works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 62 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Silverware Reviews **Vendor:** Silverware POS **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 3.8/5.0 **Total Reviews:** 62 ## About Silverware Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. We aim to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market. Silverware works to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. Silverware helps its customers bring more to the table. ## Silverware Reviews ### 1. Great system overall **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Silverware?** I've used Silverware for the past 3 years in our hotel restaurant/bars. I found the system to be very user friendly both for the servers and on the back end (creating buttons, schedules, reporting, etc). Support was responsive and quick, but most issues I could solve myself. Implementation and training was a breeze. By the second implementation, I could basically do it all myself. I would use this system again. **What do you dislike about Silverware?** Integrations can become costly and some are a little glitchy. Besides that, most other issues we've had were easily solved. **What problems is Silverware solving and how is that benefiting you?** Robust reporting capabilities helped to keep everyone in the loop in our multi-outlet business. ### 2. Getting Much Better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Silverware?** Front end is very easy and straightforward to use. **What do you dislike about Silverware?** Lack of any real actionable data or analytics. Service/Support levels were previously lacking, but that has improved significantly in the last 12 months. **Recommendations to others considering Silverware:** Have a clear and concise understanding of what they have integrated to and what they can or are willing to integrate to and get it in writing. Make certain you are not stuck paying a monthly "licensing" fee/location for every individual API, most providers include integrations at no cost as part of their systems maintenance fees, Silverware does not and instead typically charges monthly per integration. **What problems is Silverware solving and how is that benefiting you?** We have not used Silverware to "solve" any needs outside of basic POS requirements. Previously trying to get any third party software integrated was a hassle almost as though it was bothersome or a burden, this has improved slightly in the last 6 to 12 months but still has a long way to go. **Official Response from Andrew Kritiotis:** > Thank you for your review, we appreciate your valuable feedback and always strive to provide prime service to our #SilverwareFamily! ### 3. Great Product - Customer Service is Lacking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about Silverware?** very straightforward. easy to use, easy to train. lots of functionality for splitting bills and types of service. back office is incredibly intuitive and user-friendly compared to other POS systems I've used. **What do you dislike about Silverware?** Silverware needs to up their game with customer service. Their support staff can be helpful, but you're never sure what you're going to get and it's next to impossible to get the same person on the phone if you have to call in again, which is time-consuming and frustrating to always have to re-explain the issues. Have also tried to expand into Reservations and the sales people are absolutely terrible at getting back to you, especially considering we're trying to give them more money! **Recommendations to others considering Silverware:** A word of warning that you can't actually access your own back-BACK office of the software on your own - you ALWAYS need to call support and they can log in and work on it. I think it's really weird that you don't have total control over something you have purchased for your own company. **What problems is Silverware solving and how is that benefiting you?** easy interface between Silverware and our PMS allows us a pretty seamless room billing option that works in real time. Lots of flexibility with posting to different revenue classes as well, which helps keep our accounting more streamlined. Working on a mobile options, which has been somewhat helpful, but still trying to work out the kinks over a year later... **Official Response from Andrew Kritiotis:** > Thank you for your review! We're happy to hear that you find Silverware easy to use and to train your employees. We appreciate your feedback and strive to better our operations. #SilverwareFamily ### 4. Silverware has proven to be one of the top POS systems in the industry. **Rating:** 4.0/5.0 stars **Reviewed by:** Jocelyn L. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Silverware?** Being able to remotely add and update the system for multiple locations has proven to be extremely convenient especially when overseeing multiple worldwide locations. **What do you dislike about Silverware?** Downsides include being dependent on internet and inability to re-combine checks after they’ve been split. **What problems is Silverware solving and how is that benefiting you?** As a multi-unit manager, it has been very useful being able to update pricing and menu items remotely. Having quick access to daily reports online is very convenient as well. **Official Response from Andrew Kritiotis:** > We take pride in being one of the best in the industry! Thank you, Jocelyn! #SilvewareFamily ### 5. Good POS System **Rating:** 4.0/5.0 stars **Reviewed by:** Sue R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Silverware?** The system is user friendly and is easy to add specials or new menu items to. There are many reports that can be acquired to compare sales, see how many customers come in, what the avg sale is and when your busy & slow times are. Tech support has been very helpful when needed. It's great that you can carry the ipad from table to table and input orders faster. **What do you dislike about Silverware?** We had an issue with it using up all of our hard drive space at first, took a while to resolve the issue, but its working well now. I just wish we were able to get the dales directly into quickbooks. System does tend to go down or stop working right in the middle of a transaction **What problems is Silverware solving and how is that benefiting you?** The wait time for customers is reduced. You are able to pull up reports on just about anything the system does **Official Response from Andrew Kritiotis:** > We're pleased to know your experience with us has been a positive one, Sue! Thank you for your kind review. #SilverwareFamily ### 6. Silverware is easy for servers to learn, highly programable and very stable. **Rating:** 4.0/5.0 stars **Reviewed by:** Fraser S. | Owner, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Silverware?** I like the numerous report options. Most importantly, silverware is rock stable. **What do you dislike about Silverware?** On my version, I find it a little unwieldy to bring up and delete old orders. **Recommendations to others considering Silverware:** Stable and easy to use. **What problems is Silverware solving and how is that benefiting you?** Tracking inventory, wages etc. Improved efficiency in customer service, keeping customer accounts up to date, tracking servers actions and debit, credit, cash reconciliations. **Official Response from Andrew Kritiotis:** > Hi Fraser, We're so glad you're staff is finding Silverware easy to learn - thank you for your review! #SilverwareFamily ### 7. Silverware in Hospitality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Silverware?** Seamless integration with our property Management System **What do you dislike about Silverware?** Took a long time to install. Our existing POS system was toll old and Silverware was not familiar with Maestro. **Recommendations to others considering Silverware:** Good product once up an running **What problems is Silverware solving and how is that benefiting you?** One property Mgmt System with total integration with all support modules **Official Response from Andrew Kritiotis:** > Hi there, Thank you for your valuable feedback, we appreciate your business! #SilverwareFamily ### 8. Silverware POS is a wonderful tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Silverware?** The restaurant features and ease of building buttons, updating instantly, tailoring to the needs of our restaurants are some of the best features of any POS. The HelpDesk has gotten a lot better over the years at being able to walk through problems and issues, something that happens on occasion. Functionality though is key to the success of this POS, including the reporting, which is equally important to ensure our businesses are running pristine. **What do you dislike about Silverware?** Early on we did not like the HelpDesk, although that's slowly being corrected. Some things require too many steps to complete as oppose to some of the other POS software's out there that are designed with the user in mind. Some of the reporting is not great either because you can only organize alphabetically instead of highest sales to lowest and vice versa. You would think that's an easy fix, but they haven't figured that one out yet. **What problems is Silverware solving and how is that benefiting you?** POS for our restaurants and banquet facilities. Utilizing the reports for P-mix and sales analysis and segment sales, etc. We also utilize the time keeping option that's implemented into the software. **Official Response from Andrew Kritiotis:** > Thank you for your kind words. We really appreciate you taking the time out to share your experience with us! #SilverwareFamily ### 9. It depends on who the support provider is - **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Silverware?** avrio is excellent - mobile unit is consistent and provides a great option. **What do you dislike about Silverware?** - recommended sales delay buttons - IE) guest orders Beer & Burger but isn't ready to order the burger portion yet after ordering the beer 1st. need a delay option to go back to finish the combo purchase - technical support wait times aren't funnelled through a priority program - systems down should go to the front of the line - support company is not adequate - lots of discrepancy between the companies I have purchased the 23 units from. **Recommendations to others considering Silverware:** Product is easy to users for basic functionality - needs to implement more sophisticated applications for specific menu items. **What problems is Silverware solving and how is that benefiting you?** POS is standard and meets daily basic requirements. **Official Response from Andrew Kritiotis:** > Hi there! Thank you for your review. We're happy to hear you're enjoying Avrio! #SilverwareFamily ### 10. Changing prices. **Rating:** 4.0/5.0 stars **Reviewed by:** Michele P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Silverware?** It is an easy system to learn but a book should come with it to be able to do some of the more difficult tasks. Because when u call, they take over the computer and change things which is great but u don’t learn how to do it yourself. **What do you dislike about Silverware?** That they do not call once a month to make sure everything is going well. **What problems is Silverware solving and how is that benefiting you?** It is an easy system to show new staff members coming in. **Official Response from Andrew Kritiotis:** > Hi Michelle! We appreciate your kind review. Thank you for using Silverware POS! #SilverwareFamily ### 11. Silverware A Story **Rating:** 4.0/5.0 stars **Reviewed by:** Matt J. | Operations Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Silverware?** We really enjoy the reporting functions of silverware and the ability to pull out relevant data. **What do you dislike about Silverware?** We have found that the initial learning curve to the UI can be a little daunting and not entirely intuitive. **Recommendations to others considering Silverware:** It does everything you may need it to but not in the easiest way **What problems is Silverware solving and how is that benefiting you?** Backend Analysis **Official Response from Andrew Kritiotis:** > Hi Matt, Thank you for your review! We appreciate your feedback. #SilverwareFamily ### 12. Silverware system **Rating:** 3.5/5.0 stars **Reviewed by:** John B. | Managing Partner, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Silverware?** Easy to use and the layout of the screens is very easy to teach new employees. **What do you dislike about Silverware?** Remote reporting requires a lot of steps to get simple reporting on your phone. Would like to see real time updates available. **Recommendations to others considering Silverware:** If you need a very reliable, easy to use POS system then this is for you. **What problems is Silverware solving and how is that benefiting you?** Ease of use allows us to enter orders efficiently and in turn provide a high level of customer satisfaction. Saves on training time. Interface with both Moneris and Optimum has been very beneficial. ### 13. Great Point of Sale **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Silverware?** The support is outstanding (Island POS). The interface is very user friend and easy for the front of house team to use. **What do you dislike about Silverware?** You do have to go through many screens to get to programming. Once you are in it is easy but when changing things on the fly it takes a bit longer than previous POS we have used. **What problems is Silverware solving and how is that benefiting you?** Reporting is fantastic. To be able to break down the minutia of sales we have been able to identify our slow periods are react accordingly. **Official Response from Andrew Kritiotis:** > Hi there! Thank you for your review. We're glad to hear you enjoy our easy to use, user friendly interface! #SilverwareFamily ### 14. Retail Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Joanne L. | Co-Host: Compete to Eat, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Silverware?** Silverware is a fairly simple system to learn... updating menu items is easy to do on the fly and new staff members have had no issues using the system. I would suggest integrating credit cards, saving the step of balancing the two machines. Customer service was good the one time we have used it, fixing the issue quickly. **What do you dislike about Silverware?** We don’t have a back office, so printing of reports and such are a bit of an issue. **What problems is Silverware solving and how is that benefiting you?** Retail Solution **Official Response from Andrew Kritiotis:** > We really appreciate you taking the time out to share your experience with us, Jo! #SilverwareFamily ### 15. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Sako D. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Silverware?** Great User interface. Easy to teach our staff. Easy to use overall. Reliable **What do you dislike about Silverware?** Reporting is very dated.. No phone app to review in real time. **What problems is Silverware solving and how is that benefiting you?** Keeps everything organized. **Official Response from Andrew Kritiotis:** > Hi Sako! We're glad you're staying organized with Silverware! Thank you for your time to provide us with great feedback. #SilverwareFamily ### 16. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle Q. | Registered Nurse, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2019 **What do you like best about Silverware?** very simple, easy to navigate. I have worked in many different restaurants and about half have used Silverware. It has been by far the easiest to learn a new restaurant's table layout/menu from. **What do you dislike about Silverware?** Very old school layout, could be modernized **What problems is Silverware solving and how is that benefiting you?** runs slowly easy to use, easy to train others to use **Official Response from Andrew Kritiotis:** > Hi Danielle! Thank you for your kind review on Silverware POS! We appreciate your feedback and look forward to bringing updates to better our software. #SilverwareFamily ### 17. 8/10 **Rating:** 4.0/5.0 stars **Reviewed by:** Jocelyn L. | Restaurant Operations Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Silverware?** It is user friendly and the ease of access of the online reports is great. **What do you dislike about Silverware?** Although support is readily available at all times, most of the time they have been unhelpful to me. **What problems is Silverware solving and how is that benefiting you?** Menu organization and ease of use. Looking into inventory management and theoretical costs next. **Official Response from Andrew Kritiotis:** > Jocelyn, thank you so much for taking the time to leave this review. We really appreciate your business! #SilverwareFamily ### 18. Silverware review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Silverware?** Easy to set up happy hour schedules and simple aesthetic format of pos computers. **What do you dislike about Silverware?** Takes a long time to input new menu items and there is no streamline way. **Recommendations to others considering Silverware:** They have great customer support - recently changed to have someone available all of the time **What problems is Silverware solving and how is that benefiting you?** We use silverware daily in running our restaurant. The schedule function lets us set up a happy hour time with discounted pricing instead of adding additional buttons. **Official Response from Andrew Kritiotis:** > Hi there, We take pride in providing our users with the best customer support, thank you for your kind review! #SilverwareFamily ### 19. Small tavern POS **Rating:** 4.0/5.0 stars **Reviewed by:** Brian L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Silverware?** touch screen and every item we carry can be easily accessed **What do you dislike about Silverware?** system will periodically freeze up. a bit slow when two or more users are signed in. **What problems is Silverware solving and how is that benefiting you?** loss of revenue by not having all inventory items accounted for **Official Response from Andrew Kritiotis:** > Hi Brian, Thank you for your review and for choosing Silverware POS! We appreciate your feedback. #SilverwareFamily ### 20. Good but can be even better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Silverware?** Simplicity of the system comparing to the previous one, convenience of the web access, accessible and friendly support team **What do you dislike about Silverware?** Reports - formatting for CSV files, data presentation in transaction reports. The CVS files does not allow to use data for the further analytics in Excel. **Recommendations to others considering Silverware:** Recommended **What problems is Silverware solving and how is that benefiting you?** We replaced our previous outdated POS with SilverWare. Simplicity of the system, flexibility of the access. **Official Response from Andrew Kritiotis:** > Thank you for your review! We appreciate your feedback. #SilverwareFamily ### 21. generally a good system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Silverware?** user friendly for staff and admin; useful reporting; no issues with reliability **What do you dislike about Silverware?** support is slow; integration with card processing partner has not been smooth; follow up on additional features has been slow. **What problems is Silverware solving and how is that benefiting you?** solid integrated pay at table system. Good reporting systems **Official Response from Andrew Kritiotis:** > Hi there! Thank you for your kind review and feedback. #SilverwareFamily ### 22. Reliable, user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Silverware?** easy to use/train new staff, can easily add/change new menu items **What do you dislike about Silverware?** I don't have any major dislikes. Maybe easier sign in than typing pass codes each time? we do not use credit card feature **What problems is Silverware solving and how is that benefiting you?** improving server efficiency **Official Response from Andrew Kritiotis:** > Hi there, Thank you for your review. We appreciate your comments! #SilverwareFamily ### 23. Silverware has changed their business model to service is now a precedent of their business. **Rating:** 3.5/5.0 stars **Reviewed by:** James B. | Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2017 **What do you like best about Silverware?** The equipment is bomb proof and the service support is now very good. **What do you dislike about Silverware?** Silverware has good equipment and now have a support system. Problems are now fixed on a timely basis by their service dept. **Recommendations to others considering Silverware:** Great Hardware & Good Service **What problems is Silverware solving and how is that benefiting you?** I am now content with Silverware & can get on with using all the tools that the POS program has available. **Official Response from Andrew Kritiotis:** > James, your feedback is highly appreciated! #SilverwareFamily ### 24. Awesome! So easy to sit customers **Rating:** 4.0/5.0 stars **Reviewed by:** Megan H. | Pharmacy Technician, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Silverware?** Silverware allows restaurants to sit customers easily and effectively. Being able to see the restaurant at a distance in real-time is very helpful. **What do you dislike about Silverware?** I wish it was easier to add or subtract tables from the spread sheet. **What problems is Silverware solving and how is that benefiting you?** Silverware allows me to be able to save customers time and energy by effectively seating them at the tables. **Official Response from Andrew Kritiotis:** > Hi Megan, Thank you so much for your kind words, valuable feedback and support! #SilverwareFamily ### 25. Positive experience with SilverWare as a waitress **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2016 **What do you like best about Silverware?** Easy to use, easy to find products fast, especially easy to train new employees on/ **What do you dislike about Silverware?** Sometimes it would freeze or sign one of the servers out **What problems is Silverware solving and how is that benefiting you?** Made entering orders in a small family owned restaurant easy and fast, easy to train people on **Official Response from Andrew Kritiotis:** > Thank you, we're happy to hear you had a great experience with our software! #SilverwareFamily ## Silverware Discussions - [What is the best way to contact Silverware POS?](https://www.g2.com/discussions/contact-us-96005994-9dc2-4333-9cc6-4121b16cf4fe) - 1 comment, 1 upvote - [How much does Silverware POS cost?](https://www.g2.com/discussions/pricing-8fb6a807-0671-44e2-8e03-f6f9e7ae13cc) - 1 comment, 1 upvote - [How often do you update Silverware POS?](https://www.g2.com/discussions/updates-on-silverware) - 1 comment, 1 upvote - [Is Silverware so complicated? Will I have to call you daily for support?](https://www.g2.com/discussions/navigation-and-support) - 1 comment, 1 upvote - [What exactly is included in Silverware POS and what are extra modules?](https://www.g2.com/discussions/whats-included-in-silverware-pos) - 1 comment, 1 upvote - [View Silverware pricing details and edition comparison](https://www.g2.com/products/silverware/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A41%3A45+-0500&secure%5Bsession_id%5D=8fae45f6-9077-471c-af64-1b95a204ef33&secure%5Btoken%5D=02ffe3739d68e09e9ad4ed233d9684d60eae4547187f3b954e072ac930f0c9fd&format=llm_user) ## Silverware Features **Administration** - Menu Building - Inventory Management - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Administration** - Analytics - Order Tracking **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Silverware Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 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