--- title: Silverware Reviews meta\_title: 'Silverware Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how Silverware works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 62 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Silverware Reviews & Product Details Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. We aim to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market. Silverware works to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. Silverware helps its customers bring more to the table. * * * Seller [Silverware POS](https://www.g2.com/sellers/silverware-pos) Discussions [Silverware Community](https://www.g2.com/products/silverware/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Andrew Kritiotis (Marketing and Social Media Coordinator at Silverware POS Inc.) Show More ## Pricing Pricing provided by Silverware. ### Standard $49 per license per month ### Premium $69 per license per month [ View More Pricing Information ](https://www.g2.com/products/silverware/pricing) ## Top-Rated Alternatives [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Aloha Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloha Cloud") Aloha Cloud 3.9/5(336) ](https://www.g2.com/products/aloha-cloud/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ View All Alternatives ](https://www.g2.com/products/silverware/competitors/alternatives) ## User Insights Average based on 62 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) NM Ned M. President Small-Business (50 or fewer emp.) 9/24/2019 "Silverware for Small Business" 5/5 What do you like best about Silverware? Silveware is a very user friendly point of sale system that is easy to navigate. The system allows the admin a quick way to add or delete items. There are many useful features such as the time clock and recipes that we like. I have seen Silverware in several other local establishments Review collected by and hosted on G2.com. What do you dislike about Silverware? Back office isn't very useful for us. We do most of our back office stuff at the main terminal. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: It is an easy system to set up and use. Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Silverware solves our front of house servers needs and getting the correct orders sent to the bar and the kitchen. For validation below I took a snapshot of our bank statement showing the monthly maint fee that comes out of our bank account for Silverware. I am out of town and can not get a screen shot of being logged in. Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-3276774/official_response/edit) Thank you for your review - we're glad you found Silverware very user friendly and easy to navigate! #SilverwareFamily Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BP Brendan P. Owner Small-Business (50 or fewer emp.) 9/24/2019 "Silverware Review" 5/5 What do you like best about Silverware? The easy to use user interface along with the ease of creating menu items and detailed reporting Review collected by and hosted on G2.com. What do you dislike about Silverware? There are times when Customer Support wait times run considerably long. Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Silverware is an easy to use POS system that integrates with all of our restaurant needs. It solves our accounting and payroll needs as well as it offers a streamlined restaurant service. The MyPass feature allows managers, accountants and owners to view and run reports easily while either onsite or offsite. Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-3276827/official_response/edit) Thank you for your kind review, Brendan! #SilverwareFamily Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shaun C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaun C.") SC Shaun C. Associate Technology Application Analyst Hospitality Mid-Market (51-1000 emp.) 1/15/2019 "A robust end-to-end solution for POS" 4.5/5 What do you like best about Silverware? The system is intuitive, not terribly complex to administer, and is capable of almost any configuration that works for you. It connects to our KDS and can integrate to our hotel's PMS system as well as a variety of other integrations that streamline our operations. As far as security goes, they use a strong encryption solution that reduces our PCI footprint, which cuts on cost and effort. Because it's cloud hosted rather than local, we can offer more flexibility to managers and finance who need reporting. Review collected by and hosted on G2.com. What do you dislike about Silverware? The Clover Flex units, if you choose to use them, can create some server distress as they learn the hardware, and it's still not that common to have pay-at-the-table in the US, so a small minority of customers find it awkward. The scheduling is not totally there yet, so we couldn't use it to remove HotSchedules. We did notice some faults with the menu translation from the terminal screens to the Flex that required additional support. Print Routing is a lot more complex than in our previous systems, but it also has automatic failover and other features that remove the need to modify routing as often. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: Go the extra mile to train people and provide documents for training. The Flex will be a huge shift for experienced servers, and not handling that well will ultimately hurt morale in a big way Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Silverware offers a cloud-hosted solution that delivers on POS and reporting. The Flex units offer new ways to see efficiencies in our waitstaff as well as our finance teams. Enterprise Menu Management offers a better controlled approach to working with our menu. Overall, it has moved us forward in how we operate our food and beverage operations Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1579098/official_response/edit) Hi Shaun! Thank you for your kind review, we're happy to hear you're finding our cloud-based solutions useful! #SilverwareFamily Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SS Sheelah S. CFO Small-Business (50 or fewer emp.) 1/9/2019 "Great POS system" 5/5 What do you like best about Silverware? It is a very user friendly POS system to use. Both at store level and management. It is great to use on the back end to pull various reports that are useful to me as the CFO. They work in a very timely matter as well, from first filling out a new store questionnaire to ordering the equipment to shipment, the system has been seamless. They also offer many different options for a restaurant, from Ipad ordering at tables, to screens in the kitchen. All of these things are improving the speed at which can get food out and also is cutting down on errors made when server writes down order and then goes and punches into POS system. We have found these new systems very beneficial and are very happy with them all. Review collected by and hosted on G2.com. What do you dislike about Silverware? nothing it is a great POS system. The customer service needs some improvement, they do not always help in a timely fashion and have been rude to us on occasion. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: it would be great to anyone in with numerous restaurants that wants to pull reports from stores individually and as a group as a whole. The implmentation has been great with all of our new locations and quick deliver of the products.n Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Looking up past checks and tracking fraud issues. We can track by employee, date, check number, so it is very beneficial when we suspect a fraud issue. Also increased speed of getting food out to guests, with Ipad ordering and screens in the kitchen. Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1532287/official_response/edit) Hi Sheelah! We're extremely happy to hear we're helping you solve fraud issues and that you've increased the speed of your service! Thank you for your review! #SilverwareFamily Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MZ mike z. Owner Mid-Market (51-1000 emp.) 1/11/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Solid POS system" 4.5/5 What do you like best about Silverware? We have been using Silverware since August of 2000. It has been consistently stable and a solid workhorse for us. We originally and continually use the program in three separate retail environments. Although not as a food service app the software completely fills our needs. Selling gifts (scanned items), candy(scale items), and or everything from fresh fruit to coffee the program just plain works. In the last year we have utilized integrated credit card processing which is quicker than anything else we have used in the past. Service is always there and able to correct the our issues.... (Not like NCR /Aloha which struggles to correct their confusion). Review collected by and hosted on G2.com. What do you dislike about Silverware? Program needs a next dollar cash acceptance option (Example: check total is $3.28... register should give the $4.00 cash accepted option.) Review collected by and hosted on G2.com. Recommendations to others considering Silverware: give it a try Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? quick service to retail customer Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1547887/official_response/edit) Hi Mike, Thank you for your kind words! We appreciate your feedback. #SilverwareFamily Current UserValidated ReviewerSource: Organic ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Partner Small-Business (50 or fewer emp.) 1/17/2019 "Service Does Matter!" 4.5/5 What do you like best about Silverware? Technical Support is terrific! Out of all the POS systems If worked with the follow up and ease to get help is the Best out there. If your contract has expired they are still willing to help for a nominal fee vs. others that wont help till they have a full yearly support package paid for. Always willing to help and 24hr help desk that responds quickly. Have had little issues over the past three years but has always solved our issues quick and efficiently. . Oh! Ease of Programing on your own!!!! Huge plus! don't need support to do most of your changes like "Micros" Review collected by and hosted on G2.com. What do you dislike about Silverware? Only Dislikes is when originally sold POS system some of the Items did not work as promised or said "yeah ours does that to.1) " Future Carry out orders - Don't send automatically. and 2) Frequent dinner not exactly what was sold. - Great for Restaurant that doesn't have one. Customer cant see there point on there own via website. More managing then told.. 86 items - if you have multiple items which we all do you have to enter each separately to add count or 86. take alot of time to enter each item over and over. Screen should stay up and just check boxes instead of typing in work over and over again. My Three items that I dislike. All systems have issues. Should this be the worst for any restaurant. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: Call others in use and ask likes and dislikes and what your needs are. Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Reliable POS system and ease to operate from management to staff. Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1594360/official_response/edit) Hi Michael! Thank you for your review. We're happy to hear you're happy with our technical support team! #SilverwareFamily Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Holly F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly F.") HF Holly F. Administrative Coordinator Small-Business (50 or fewer emp.) 1/15/2019 "The Only POS system Restaurants should use!" 5/5 What do you like best about Silverware? I love how easy it is for me to add new items / price adjustments to the system. It is extremely easy for me to navigate and I like how I can contact Silverware 24/7 with any questions at all and they take their time to answer all of them. Review collected by and hosted on G2.com. What do you dislike about Silverware? I dislike how difficult it is to get your logo on the receipt! I contacted a few times and it has to be a certain size / colour no background and they are not willing to just do it for you! Logos / branding is very important and I am surprised their isn't an easier way. Also The bottom of the receipt is very important to add messages or extra advertising and I find they need it to stand out a lot more. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: I highly recommend this system to anyone looking for a POS system. Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? I like how easy it is for me to look up receipts and whats selling the most and least. I also like to see what the average check is per guest. We use it for accounting purposes and employee payroll. Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1581435/official_response/edit) Hi Holly, We're happy to hear you find Silverware easy to use. We appreciate your kind review and feedback! #SilverwareFamily Validated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 10/2/2019 "Reliable POS System" 5/5 What do you like best about Silverware? Excellent reporting features to increase profits! Review collected by and hosted on G2.com. What do you dislike about Silverware? Tech supports pricing structure per half hour is on the high side for simple fixes. Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Able to identify usage of a product that we would buy 4 cases weekly and trimmed to 2 1/2 based upon reporting. Year over year our saving for 6 locations were tremendous. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JM James M. Accounting Manager Accounting 1/2/2019 "Silverware is Straight Forward" 5/5 What do you like best about Silverware? Its simplistic POS system enables efficient analysis in realtime. It's a great asset when it comes to training new workers. Review collected by and hosted on G2.com. What do you dislike about Silverware? It has a tendency to lag and freeze it when I'm using it. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: Use silverware if you wan't to make your life easier. Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Entering orders was quick and easy. Silverware cut so much of the time we waste with how straight forward their system is.The mobile-ordering solution offers real-time updates and integration with different devices. Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1478826/official_response/edit) Hi James, We're happy to hear you found Silverware POS easy to use! Thank you for your feedback. #SilverwareFamily Validated ReviewerIncentivizedSource: G2 invite ![Kurt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurt B.") KB Kurt B. Managing Partner Hospitality Mid-Market (51-1000 emp.) 1/15/2019 "Laguna Beach - full service resort review" 4.5/5 What do you like best about Silverware? Ease of use - the system is easy to learn and use for our line level team members. Review collected by and hosted on G2.com. What do you dislike about Silverware? We would love to see Pin & Chip hand held ordering / credit card devices built into the system so we can be fully PCI compliant. Review collected by and hosted on G2.com. Recommendations to others considering Silverware: They are great to work with! Review collected by and hosted on G2.com. What problems is Silverware solving and how is that benefiting you? Multi outlet reporting is very useful!! Review collected by and hosted on G2.com. Show More Response from Andrew Kritiotis of Silverware [Editedit](https://www.g2.com/survey_responses/silverware-review-1578748/official_response/edit) Hi Kurt, Thank you for your kind words. We really appreciate your business and thank you for taking the time out to share your experience with us! #SilverwareFamily Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Silverware? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Silverware ](https://www.g2.com/products/silverware/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What is the best way to contact Silverware POS? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/contact-us-96005994-9dc2-4333-9cc6-4121b16cf4fe) GU Guest User What is Silverware used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-silverware-used-for) [ View all Discussions ](https://www.g2.com/products/silverware/discuss) ## Pricing Options Pricing provided by Silverware. ### Standard $49 per license per month ### Premium $69 per license per month ### Enterprise $89 per month per license [ View More Pricing Information ](https://www.g2.com/products/silverware/pricing) Silverware Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fba5f9769ebbaab62f035b28004ffbee/touchbistro-restaurant-pos.png "Product Avatar Image") TouchBistro 4.1/5(108) [ Compare Now ](https://www.g2.com/compare/silverware-vs-touchbistro-restaurant-pos) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5(371) [ Compare Now ](https://www.g2.com/compare/silverware-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-restaurant.jpg "Product Avatar Image") Lightspeed Restaurant 4.3/5(55) [ Compare Now ](https://www.g2.com/compare/lightspeed-restaurant-vs-silverware) ##### ##### Silverware Features Administration Menu Building Inventory Management Accounting Meal Service Payment Gateway Table Management Check Adjustment [ View More Features ](https://www.g2.com/products/silverware/features) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics) [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics)[Restaurant Inventory Management](https://www.g2.com/categories/restaurant-inventory-management)[Cloud Kitchen Management](https://www.g2.com/categories/cloud-kitchen-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What employee recognition software is worth adopting for a company where the program needs to show measurable business value within the first quarter?](https://www.g2.com/discussions/what-employee-recognition-software-is-worth-adopting-for-a-company-where-the-program-needs-to-show-measurable-business-value-within-the-first-quarter)[Top tools for visualizing customer experience flows](https://www.g2.com/discussions/what-are-the-top-tools-for-visualizing-customer-experience-flows)[Which equity management software offers real-time investor reporting and shareholder access while meeting compliance requirements?](https://www.g2.com/discussions/which-equity-management-software-offers-real-time-investor-reporting-and-shareholder-access-while-meeting-compliance-requirements) [Best biometric solutions for facial recognition login](https://www.g2.com/discussions/best-biometric-solutions-for-facial-recognition-login)[Which desktop publishing platforms offer the most straightforward initial setup for non-designers who need to get producing without training or IT support?](https://www.g2.com/discussions/which-desktop-publishing-platforms-offer-the-most-straightforward-initial-setup-for-non-designers-who-need-to-get-producing-without-training-or-it-support)[Highly rated conversation intelligence solutions](https://www.g2.com/discussions/highly-rated-conversation-intelligence-solutions) [Show MoreShow Less](javascript:void(0);)