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Compare Silverware and TouchBistro Restaurant POS 
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At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (84.6% of reviews)
Entry-Level Pricing
$49 per license per month
$249USD/MO.
Silverware
Star Rating
(62)3.8 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
$49 per license per month
Browse all 3 pricing plansTouchBistro Restaurant POS
Star Rating
(107)4.2 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Silverware excels in Menu Building with a score of 8.1, allowing for easy customization and updates, while TouchBistro Restaurant POS falls short with a score of 6.9, leading some reviewers to express frustration with its menu management capabilities.
- Reviewers mention that Silverware's Table Management feature is highly rated at 8.4, providing intuitive layout options and efficient table tracking, whereas TouchBistro's score of 7.1 indicates it may not be as user-friendly in this area.
- G2 users highlight that Silverware's Quality of Support is rated at 6.6, which some users find lacking, while TouchBistro shines with a score of 7.9, with many reviewers praising their responsive customer service and helpful resources.
- Users on G2 report that Silverware's Employee Scheduling feature is notably weak, scoring only 5.2, which can lead to challenges in managing staff shifts effectively, while TouchBistro does not have a dedicated score for this feature but is generally perceived as more robust in employee management overall.
- Reviewers say that Silverware's Reporting & Analytics capabilities score 7.7, providing valuable insights for business decisions, while TouchBistro's score of 6.6 suggests that its reporting features may not be as comprehensive or user-friendly, leading to some dissatisfaction among users.
- Users report that Silverware's Payment Gateway integration scores 6.8, which is considered adequate, but TouchBistro's lower score of 5.6 indicates potential issues with payment processing that some users have found frustrating.
Pricing
Entry-Level Pricing
Silverware
Standard
$49
per license per month
- Help Desk (24/7/365)
- Software Updates
- Unlimited Users & Menu Items
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.
Free Trial
Silverware
No trial information availableTouchBistro Restaurant POS
No trial information availableRatings
Meets Requirements
7.9
46
7.7
100
Ease of Use
8.0
47
8.6
102
Ease of Setup
7.6
28
8.0
71
Ease of Admin
7.7
28
8.5
69
Quality of Support
6.6
47
7.8
98
Has the product been a good partner in doing business?
7.0
28
8.4
68
Product Direction (% positive)
6.6
48
8.0
100
Features by Category
Administration
8.1
36
6.6
20
6.7
20
5.4
19
Feature Not Available
4.9
15
7.4
25
6.2
20
7.7
36
6.3
21
6.4
13
6.1
12
Meal Service
6.8
28
5.4
19
8.4
32
6.7
20
8.1
37
6.4
20
8.1
36
6.7
21
6.7
21
6.6
15
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Finances
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant Business Intelligence & AnalyticsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
6.2
11
Not enough data
5.6
9
Back Office
Not enough data
5.6
11
Not enough data
5.7
10
Not enough data
7.1
11
Not enough data
5.4
9
Front of Office
Not enough data
6.7
11
Not enough data
6.7
11
Not enough data
6.4
11
Not enough data
5.9
9
Platform Data
Not enough data
6.0
10
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kitchen Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Silverware and TouchBistro Restaurant POS are categorized as Restaurant POS and Restaurant Management
Unique Categories
Silverware is categorized as Cloud Kitchen Management, Restaurant Business Intelligence & Analytics, and Restaurant Inventory Management
TouchBistro Restaurant POS has no unique categories
Reviews
Reviewers' Company Size
Silverware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
40.4%
Hospitality
24.6%
Food & Beverages
19.3%
Retail
5.3%
Sports
3.5%
Other
7.0%
Restaurants
29.8%
Food & Beverages
22.1%
Hospitality
13.5%
Retail
3.8%
Entertainment
3.8%
Other
26.9%
Alternatives
Discussions
What exactly is included in Silverware POS and what are extra modules?
1 Comment
Official Response from Silverware
Silverware POS has always distinguished itself by having more features included than most other POS solutions.
Standard features include: Table...Read more
Is Silverware so complicated? Will I have to call you daily for support?
1 Comment
Official Response from Silverware
No. Silverware POS has an intuitive graphical interface that many users find extremely easy to navigate.
Adding a new menu item or changing a price takes...Read more
How often do you update Silverware POS?
1 Comment
Official Response from Silverware
The short answer is at least once a year. We constantly receive feedback and suggestions from thousands of customers. That means throughout the year...Read more
Do you support the Star Kitchen Buzzer?
2 Comments
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 Comment
SR
Keep it up https://orcid.org/0000-0002-0641-850XRead more
How do i put someone’s name across a table rather than just their colour?
1 Comment
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
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