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Compare Lightspeed Restaurant and Silverware 
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At a Glance
Market Segments
Small-Business (84.0% of reviews)
Small-Business (54.4% of reviews)
Entry-Level Pricing
Starting at $59.00
$49 per license per month
Lightspeed Restaurant
Star Rating
(53)4.3 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00
Learn more about Lightspeed RestaurantSilverware
Star Rating
(62)3.8 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
$49 per license per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Silverware's "Menu Building" feature scores a solid 8.1, but Lightspeed Restaurant excels with a score of 9.3, indicating a more intuitive and flexible menu management experience that users find easier to navigate.
- Reviewers mention that while Silverware's "Quality of Support" is rated at 6.6, Lightspeed Restaurant significantly outperforms with a score of 8.6, suggesting that users appreciate the responsiveness and helpfulness of Lightspeed's customer service team.
- G2 users highlight that Silverware's "Employee Scheduling" feature is lacking, with a score of 6.0, whereas Lightspeed Restaurant offers a more robust solution, contributing to a better overall user experience in managing staff schedules.
- Users on G2 indicate that Silverware's "Takeout & Delivery" capabilities are rated at 6.7, which falls short compared to Lightspeed Restaurant's impressive score of 9.1, showcasing Lightspeed's superior functionality in handling online orders and delivery logistics.
- Reviewers say that Silverware's "Payment Gateway" feature is rated at 6.8, which may lead to some frustrations, while Lightspeed Restaurant's score of 8.1 reflects a more reliable and user-friendly payment processing experience.
- Users report that Silverware's "Reporting & Analytics" feature scores 7.7, but Lightspeed Restaurant shines with a score of 8.5, indicating that users find Lightspeed's analytics tools more comprehensive and easier to utilize for business insights.
Pricing
Entry-Level Pricing
Lightspeed Restaurant
The POS at the core of everything you do.
Starting at $59.00
The fastest, most reliable point of sale backed by industry-leading support experts from every service type.
- Contactless ordering
- Customizable menu
- Adjustable floor plan
Silverware
Standard
$49
per license per month
- Help Desk (24/7/365)
- Software Updates
- Unlimited Users & Menu Items
Free Trial
Lightspeed Restaurant
No trial information availableSilverware
No trial information availableRatings
Meets Requirements
9.1
38
7.9
46
Ease of Use
9.2
38
8.0
47
Ease of Setup
8.5
31
7.6
28
Ease of Admin
8.9
31
7.7
28
Quality of Support
8.6
38
6.6
47
Has the product been a good partner in doing business?
8.8
31
7.0
28
Product Direction (% positive)
8.4
36
6.6
48
Features by Category
Administration
9.3
25
8.1
36
7.4
16
6.7
20
6.0
12
Feature Not Available
7.5
16
7.4
25
8.5
25
7.7
36
7.1
12
6.4
13
Meal Service
8.1
20
6.8
28
9.4
21
8.4
32
8.9
22
8.1
37
9.1
20
8.1
36
9.1
16
6.7
21
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Finances
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant Business Intelligence & AnalyticsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
12
Not enough data
8.8
7
Not enough data
Back Office
8.2
12
Not enough data
7.0
11
Not enough data
8.6
12
Not enough data
7.5
6
Not enough data
Front of Office
9.6
14
Not enough data
9.5
13
Not enough data
9.4
13
Not enough data
9.3
7
Not enough data
Platform Data
8.8
12
Not enough data
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kitchen Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lightspeed Restaurant and Silverware are categorized as Restaurant Management and Restaurant POS
Unique Categories
Lightspeed Restaurant has no unique categories
Silverware is categorized as Cloud Kitchen Management, Restaurant Business Intelligence & Analytics, and Restaurant Inventory Management
Reviews
Reviewers' Company Size
Lightspeed Restaurant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Silverware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
44.0%
Food & Beverages
18.0%
Hospitality
14.0%
Retail
8.0%
Sports
2.0%
Other
14.0%
Restaurants
40.4%
Hospitality
24.6%
Food & Beverages
19.3%
Retail
5.3%
Sports
3.5%
Other
7.0%
Alternatives
Discussions
What are the key features of a POS system?
1 Comment
AY
POS systems provide the capability of tracking sales and maintaining data that can then be used to generate customer bills, maintain customer and product...Read more
Lightspeed Restaurant has no more discussions with answers
What exactly is included in Silverware POS and what are extra modules?
1 Comment
Official Response from Silverware
Silverware POS has always distinguished itself by having more features included than most other POS solutions.
Standard features include: Table...Read more
Is Silverware so complicated? Will I have to call you daily for support?
1 Comment
Official Response from Silverware
No. Silverware POS has an intuitive graphical interface that many users find extremely easy to navigate.
Adding a new menu item or changing a price takes...Read more
How often do you update Silverware POS?
1 Comment
Official Response from Silverware
The short answer is at least once a year. We constantly receive feedback and suggestions from thousands of customers. That means throughout the year...Read more
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