SAP SuccessFactors, a tech suite with inbuilt features making work at ease for corporate, students, HR, payroll and overall engagement of employees with the organization. Apart it also helps students and employees in their Learning Management System (LMS), which improves their skill development, learning ability and corporate trainings. SAP SuccessFactors also plays an important role in content management and is widely used for streamlining process with ease of implementation. Review collected by and hosted on G2.com.

It comes with some dislike factors which might be cost consideration and system slowness with long browsing and page loading time. Need to make more user friendly as many clicks are required for simple tasks. It's costing and flexibility must be brought to consideration if reviewed. Review collected by and hosted on G2.com.

I like having centralized, reliable employee and compensation data with SAP SuccessFactors that integrates well with finance and payroll processes. It makes reporting on headcount, labor costs, and budgets much easier and reduces manual reconciliations. The platform is valuable to me because it creates a single source of truth for accounting and finance, eliminating the need to pull information from multiple systems. I also appreciate its reliable and strong reporting features and good integrations. Review collected by and hosted on G2.com.

Some areas of SAP SuccessFactors could be improved, particularly around usability and reporting flexibility. Certain workflows and screens feel complex and not always intuitive, which can make simple tasks take longer than expected, especially for non-HR users. The interface can feel complex, making it harder for accounting or finance users to quickly find the information they need. Reporting is also somewhat limited, and creating custom reports often requires extra configuration or exporting data to Excel. Improving navigation and offering more flexible, user-friendly reporting would make the system easier and more efficient to use. Review collected by and hosted on G2.com.

It’s easy to deploy solutions for HR processes quickly. The Admin Center allows our admins to manage and adjust local configurations secured by RBP. The system is updated twice per year, and the roadmap is clear. Review collected by and hosted on G2.com.

Because it’s a SaaS system, customization is limited. It’s also difficult to influence the product roadmap, even when you’re a large customer. As clients, we don’t have access to some provisioning configurations, which reduces our autonomy and makes it harder to manage things on our own. Review collected by and hosted on G2.com.

SmartRecruiters is an easy-to-use applicant tracking system that helps us navigate the hiring process and provides a great experience for both recruiters and applicants. Review collected by and hosted on G2.com.

The only things I don’t like are that we can’t add a signature to our emails, and we can’t change the formats or modify the candidate portal. Review collected by and hosted on G2.com.

What I like best about SAP SuccessFactors is its end-to-end HR capabilities on a single cloud platform. It streamlines core HR, talent management, and performance processes, provides strong analytics and reporting, and integrates well with other SAP systems, helping organizations improve workforce visibility, efficiency, and employee experience. Review collected by and hosted on G2.com.

One thing I dislike about SAP SuccessFactors is that the user interface can feel less intuitive compared to some modern HR tools, especially for new users. Customization and reporting can also be complex and may require additional effort or expertise to fully meet specific business needs. Review collected by and hosted on G2.com.

I really like SAP SuccessFactors because it's a very good platform that does the right things I need. As a manager, it helps me a lot in tracking my team's leaves and attendance on time. It's great that I don't have to maintain any Excel sheets to manage the time. The functionalities are very up to the mark, making it convenient for both my team and myself to apply leaves in advance, get them approved, and easily track the status of leave requests. Plus, we can check profiles on SuccessFactors, which adds to its convenience. The initial setup was like a cakewalk, taking only a few days, and it resolved a lot of overheads and confusions we had before using it. Overall, I'm really happy with it as it helps track the holiday calendar and my leave balance. Review collected by and hosted on G2.com.

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I like that SAP SuccessFactors allows me to view and make edits to my employee information easily. I appreciate being able to process my performance data and metrics throughout the year and the ease of viewing my company’s organizational chart. It is valuable to have all this information in one place instead of searching in different locations. Plus, I can see the past history of my performance, which is very useful. Using SAP SuccessFactors was fairly easy to navigate as a first-time user. Review collected by and hosted on G2.com.

I don’t like that you aren’t able to hit the back button to get back to the previous page. Instead, you are kicked out and have to go back to the main menu again. That’s annoying. Navigation can be drastically improved. I should be able to hit the back button at the top of the browser as well as click the button that was created to go back, especially when that button isn’t available. Review collected by and hosted on G2.com.

I like the centralization of HR processes with SAP SuccessFactors HCM. It helps with employee data storage and acts as a central source for other apps to interface from. The end-to-end HR process and automation of repetitive tasks are also aspects I find valuable. Review collected by and hosted on G2.com.

Sometimes it can have things that can be simplified. Lesser clicks will need training to be versed to using it. Review collected by and hosted on G2.com.

This end-to-end HCM suite offers a user-friendly interface and the flexibility of a cloud-based platform. Its analytics and reporting capabilities are powerful, and it supports continuous performance management. Additionally, it addresses global compliance and localization needs. Review collected by and hosted on G2.com.

User Experience Inconsistencies

Although the user interface has seen improvements, there are still noticeable inconsistencies between different modules. Navigating through various sections of the suite can sometimes feel fragmented, which may be particularly challenging for those who are new to the platform.

Integration Challenges

While integration with SAP systems is generally smooth, connecting to non-SAP tools—such as specialized payroll or learning platforms—can be more complex. These integrations often demand the use of middleware or the development of custom APIs. Review collected by and hosted on G2.com.

I like the ease of access to the whole leave dashboard in one snapshot and tracking and managing the review steps in the appraisal process. What works the best is the management of leaves; all the sick, casual, and privileged leaves can be planned in advance, and approval can be sought easily. The setup was quite easy, though it took some time to customize the software as per the organization's needs. Review collected by and hosted on G2.com.

I sometimes have system integration problems, like the biometric attendance timings not registering properly, so I have to regularize them manually. I'd also like a seamless connection and data download with Microsoft suite for easier management through office tools. Review collected by and hosted on G2.com.