--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 406 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 406 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 406 ## About Salesmsg ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€๐—บ๐˜€๐—ด ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ฏ๐—น๐—ฒ, ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ฎ๐—ฏ๐—น๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น: ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐˜๐—ฒ๐˜…๐˜ ๐˜๐—ผ ๐—ฎ ๐—น๐—ถ๐—ณ๐—ฒ๐—น๐—ผ๐—ป๐—ด ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€๐—ต๐—ถ๐—ฝ. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: โ€ข Sales: automated first response, shared inbox, full rep visibility โ€ข Marketing: broadcasts, segmented campaigns, CRM-triggered sequences โ€ข Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: โ€ข Cut daily recruiting work from 4 hours to 30 minutes with AI qualification โ€ข Dropped average lead response time from 27 to 21 minutes โ€ข Grew reps hitting quota from 3 to 13 after adding conversation visibility โ€ข 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. ## Salesmsg Pros & Cons **What users like:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. (141 reviews) - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. (74 reviews) - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. (66 reviews) - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. (61 reviews) - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. (55 reviews) - Easy Setup (50 reviews) - Helpful (49 reviews) - CRM Integration (48 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. (25 reviews) - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. (22 reviews) - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. (17 reviews) - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. (17 reviews) - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Software Glitches (13 reviews) - Call Issues (12 reviews) ## Salesmsg Reviews ### 1. Great platform - It works great, and tech support is awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** Calls, texts, mass texts, and the dialer, plus it works with my CRM (Pipedrive) and across my browser. **What do you dislike about Salesmsg?** So far so good, I wish powerdialer better integrated with Pipedrive. **What problems is Salesmsg solving and how is that benefiting you?** Business texting is so much easier - the templates are a lifesaver. **Official Response from Nick Tabar:** > Thanks for the review and such kind words Chris! We've got plenty of updates coming next year to our power dialer; however please email us support@salesmsg.com and mention your G2 Review - we'll get you in touch with someone on the team to better understand how we can improve the Pipedrive integration. Looking forward to it! ### 2. Salesmsg is Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Salesmsg?** I like that Salesmsg is overall userfriendly. I like that it gives me an easy and convenient way to follow up with quotes and clients. It has helped me increase my sales closing rate. **What do you dislike about Salesmsg?** I dislike that it is difficullt to send photos. It would be nice to mark a message as unread or be able to flag it/put a reminder to go back to that message when I have some time. **What problems is Salesmsg solving and how is that benefiting you?** It is solving the problem of an easy way to communicate with potential clients and current clients. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been beneficial for your sales process! You'll be glad to know that we've made improvements so that you can now mark messages as unread or mark as "Priority" or "Needs Response". If you have any questions, please feel free to reach out to our Support team via live chat or by emailing us at support@salesmessage.com! ### 3. Really useful tool with instant contact with customers. They are becoming more interactive with us. **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed B. | Talent Acquisition Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** The easiness and the accessebility. I also like some features that's been added after last update. **What do you dislike about Salesmsg?** Not much but it the interface could be a room for improvement. **What problems is Salesmsg solving and how is that benefiting you?** Communication attributes with broad numbers of clients. **Official Response from Nick Tabar:** > Ahmed, thank you so much for the review and positive feedback. Our interface recently went through an overhaul and we're always iterating to make the customer experience that much better. Any time you have feedback, no matter how big or small feel free to email to support@salesmessage.com . We aggregate ALL customer feedback and requests, review, and prioritize for development where applicable. Looking forward to it! ### 4. It has been one of the best improvements to our business, improving our customer service greatly. **Rating:** 5.0/5.0 stars **Reviewed by:** Trey T. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Salesmsg?** Salesmsg makes it easy for our staff to take care of our customers with questions responses. Salesmsg also makes it easy by saving templates and sending personalized broadcasts. **What do you dislike about Salesmsg?** At times, the notifications on the iPhone says there's an unread message when there's not one. **What problems is Salesmsg solving and how is that benefiting you?** Getting to customers fast - they have quicker response times and act on it more than they do an email. **Official Response from Aida Keene:** > Thanks for the positive feedback! You'll be happy to know that we've made several mobile app updates, and any issues concerning ghost notifications should be cleared up. If you have any questions, feel free to reach out to our support team via live chat, or by emailing support@salesmessage.com. ### 5. Connects great with ActiveCampaign **Rating:** 4.0/5.0 stars **Reviewed by:** Juliet K. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** Salesmessage was easy to set up and seamlessly connects to our ActiveCampaign automations. Also love the ability to purchase new phone numbers. **What do you dislike about Salesmsg?** The search function does not include all contacts. **What problems is Salesmsg solving and how is that benefiting you?** The ability to interact with contacts via text. I can also respond via email and have it go through as SMS on the user's side. Being able to mass text is a huge benefit. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been easy to set up and integrates well with ActiveCampaign. Thank you for sharing your feedback about the search function, and we will work on enhancing it. It's great to hear how Salesmsg is solving the problem of interacting with contacts via text and enabling mass texting for you! ### 6. Great Product and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett W. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Salesmsg?** Salesmsg easily integrates into our HubSpot CRM **What do you dislike about Salesmsg?** I was between account managers, so it took a little time to get the conversation going with my new account manager. But, she is great and very responsive. **What problems is Salesmsg solving and how is that benefiting you?** We are able to have one more way to reach our prospects, besides calls and emails. This helps us close deals and move prospects through the funnel quicker. **Official Response from Aida Keene:** > Thank you for your positive feedback! We're thrilled that Salesmsg integrates seamlessly with your HubSpot CRM and provides an additional way to reach your prospects. We appreciate your business and are happy to hear that Salesmsg is helping you close deals and move prospects through the funnel more quickly. ### 7. Ideal solution for SMS and calling **Rating:** 5.0/5.0 stars **Reviewed by:** Calin F. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Salesmsg?** Integration with HubSpot Trusted Caller so you don't appear as "likely spam" **What do you dislike about Salesmsg?** Couldn't find any so far - it meets all our needs **What problems is Salesmsg solving and how is that benefiting you?** Sending one on one messages to leads **Official Response from Nick Tabar:** > Thanks for the kind words, Calin! Our Hubspot integration is slick, powerful, and effective. Glad you're loving it! ### 8. Useful Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Salesmsg?** The ease of use to add and connect the team. I am one of the admins for the company and getting new employees on is easy. Support response is always very timely as well, much appreciated. **What do you dislike about Salesmsg?** I'd love to have more connectivity and integration with Hubspot. Incoming texts appear in the activity feed however outgoing texts do not. Also reporting through Hubspot would be great. It may be more of HubSpot request but wanted to put that out there. **What problems is Salesmsg solving and how is that benefiting you?** Quick communication with potential sales leads. A huge majority of pepole prefer to text vs email. Response rates are better. **Official Response from Aida Keene:** > We're thrilled to hear that you find Salesmsg easy to use and that our support team has been helpful for you. You'll be glad to hear that we've made updates to our HubSpot integration that allows you to see outgoing texts, as well as the incoming texts in your activity feed - as well as an in-app widget where you can text from Salesmsg, directly from HubSpot. Feel free to reach out to our support team via live chat if you have any questions. ### 9. Streamlined, easy to use or setup via API **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia I. | Customer Support, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** There are 2 best features - UI to use as is without any tech knowledge and API. Customer support rocks too. **What do you dislike about Salesmsg?** so far so good! Using international numbers would be a good add-on in the future. **What problems is Salesmsg solving and how is that benefiting you?** quick back and forth with customers and notifications. Email has changed, so having text messaging is a game changer. **Official Response from Aida Keene:** > We're glad to hear that you find our user interface and API easy to use! Our customer support team is always here to help. We appreciate your feedback about international numbers and will definitely consider it for future updates. ### 10. Qicker way to use Sales Message **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Salesmsg?** It's easy to send a text, it also shows the duration now of the text going through. Lets you know if it was sent. Separates Leads from sales reps. texts. **What do you dislike about Salesmsg?** Sometimes when assigning a text, it takes awhile to show it's assigned to them. **What problems is Salesmsg solving and how is that benefiting you?** Being more quick to text someone. Also being able to contact a lead through texting, when I can't reach them calling . **Official Response from Aida Keene:** > We appreciate the 5-star review Jennifer! If there's anything we can help with, please reach out to our live chat support team. And if you have any feature requests, let us know! ### 11. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** CESILIA R. | Head Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Salesmsg?** Very easy to use, and quick, I can get my work done **What do you dislike about Salesmsg?** Nothing everything is great, havent had any issues **What problems is Salesmsg solving and how is that benefiting you?** Getting better communications with our customers and keeping them very happy **Official Response from Aida Keene:** > It's great to hear that Salesmsg is helping you improve customer communication and satisfaction. We appreciate your support! ### 12. It is very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Linda S. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Salesmsg?** Salesmsg is connected to our hubspot making it easier to contact our customers. **What do you dislike about Salesmsg?** There isn't anything I dislike about salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** Being able to send texts without giving customers our personal number. **Official Response from Aida Keene:** > Thank you for sharing how Salesmsg is solving the problem of sending texts without giving out personal numbers. We're happy to hear that it's benefiting you in this way! ### 13. I really love sales message for work purposes **Rating:** 4.0/5.0 stars **Reviewed by:** aleeya w. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2024 **What do you like best about Salesmsg?** I love the AI function and would say it is one of the most helpful touls on the app. for work in combines all my contacts which is super helpful and from Hubspot I can contact people right into sales message. The app is easy to use and make work so much easier as I do sales. **What do you dislike about Salesmsg?** It glitches between our locations and mixes up our leads sometimes. I wish it had only your contacts not everyones on the page because you have to go through them all and takes a lot of time. My notifications also never work. **What problems is Salesmsg solving and how is that benefiting you?** Not having to give out any personal information such as my phone number but I am still abl to message clients from my phone. So I can answer texts from home and quickly. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with the AI function and how it has made your work easier. We understand your concerns about the glitches, mixing up of leads, and the notification issue. We'll definitely look into addressing these issues to enhance your overall experience with Salesmsg. We appreciate your feedback and are committed to making the app better for you. ### 14. Great product for 2-way text messaging! **Rating:** 4.0/5.0 stars **Reviewed by:** Bill B. | Freelance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** I love that I can have multiple phone numbers/inboxes for my team to text with clients. **What do you dislike about Salesmsg?** The price is a bit high if you use it for large bulk SMS campaigns. **What problems is Salesmsg solving and how is that benefiting you?** As an international company, the ability to SMS with clients in the US while we are anywhere in the world is amazing. **Official Response from Aida Keene:** > We appreciate your positive feedback about the ability to have multiple phone numbers for your team. We understand the importance of pricing and are continuously working to provide competitive rates for all our customers. ### 15. Quick and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica F. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Salesmsg?** Sales messaging streamlines the process of sending texts and tracking emails, making it incredibly efficient and valuable. It has been a game-changer for me!saver! **What do you dislike about Salesmsg?** So far, we haven't encountered any issues with the program. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg keeps all of my texts on one place, organized. It is easy to see new messages coming in too. **Official Response from Aida Keene:** > Thank you for the kind words! We're glad to hear that Salesmsg has made your messaging process more efficient and valuable. ### 16. Great to keep in contact with customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Salesmsg?** Ease of use. The platform is extremely easy to use, my clients even like it! **What do you dislike about Salesmsg?** I wish they had a dark mode option in the UI, that would be cool **What problems is Salesmsg solving and how is that benefiting you?** Its a great way to reach all my clients at once. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg is making it easy for you to reach all your clients at once. We'll definitely take your feedback about the dark mode option into consideration for future enhancements. ### 17. Company Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Salesmsg?** Easy to navigate and use to send out messages and upload lists **What do you dislike about Salesmsg?** Sometimes it's hard to understand how mnay credits you have left. It's also pretty expensive. **What problems is Salesmsg solving and how is that benefiting you?** communicate via text with realtors we work with **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to navigate and use for sending messages and uploading lists! Here's a resource you may find helpful on how message credits work: https://help.salesmessage.com/en/articles/3327206-how-do-message-credits-work ### 18. Great Application! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Salesmsg?** Seemless integration with hubspot, no more manual entry of logging calls or texts. Plus the mass broadcast is fantastic! **What do you dislike about Salesmsg?** I have to log out of the app and log back in if changes were made. **What problems is Salesmsg solving and how is that benefiting you?** It's solving a way for us to streamline communication with our current tenants and potential customers. **Official Response from Nick Tabar:** > Sales teams LOVE the Hubspot integration - makes logging their days easier than ever. And we LOVE the feedback! PS - glad to see you're experiencing the power of broadcast....it's the best :) ### 19. Salesmgs a good app for Insurance Agents. **Rating:** 4.5/5.0 stars **Reviewed by:** Duaine O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Salesmsg?** Very easy to use with a lot of nice features. Including texting, video integration with Dubb Video, and the ability to attach files and use emojis. **What do you dislike about Salesmsg?** No problems were encountered so far and all works well. **What problems is Salesmsg solving and how is that benefiting you?** Communicating with clients using text, video and attachments. **Official Response from Aida Keene:** > Thanks so much for taking the time to provide your feedback Duaine! So glad to hear your enjoying our SMS features! If there's anything you do need, or have a question on, please don't hesitate to reach out to our LIVE chat support team. ### 20. Great platform, intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan Y. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Salesmsg?** The AI feature is great. Be able to have all our conversations in one place is essential for our team to be able to continue where others left off. **What do you dislike about Salesmsg?** Search funtion is not super easy to use. **What problems is Salesmsg solving and how is that benefiting you?** Solving the issue of breakdown of communication with customers **Official Response from Aida Keene:** > We're glad to hear that you find our platform intuitive and the AI feature helpful for your team's communication. We appreciate your feedback about the search function and will work on improving it. Thank you for sharing how Salesmsg is solving the breakdown of communication with your customers. ### 21. Huge time-saver **Rating:** 5.0/5.0 stars **Reviewed by:** Lexie J. | Coordinator of Academic Programs and Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Salesmsg?** I love that I can have pre-program text templates so anywhere I am I can send my consumer an applicable text with videos and links. **What do you dislike about Salesmsg?** Some things are clunky. I would like to be able to group text too. **What problems is Salesmsg solving and how is that benefiting you?** Not having to use my personal number for work. Keeping all my work messaging in one place. Copy and pasting texts to multiple people efficiently. All numbers are stored and linked from Pipedrive so I am ready to contact consumers instantly! **Official Response from Aida Keene:** > Thank you for sharing your positive experience with our pre-program text templates. You'll be pleased to know that we now offer group messaging to get you connected to multiple people at once. Here's more on group messaging: https://help.salesmessage.com/en/articles/5650533-group-messaging We appreciate your support! ### 22. Salesmsg is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Sales Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** I love how quickly I am able to connect with my clients via text. With everyone so connected to their phones these days and texting, it makes it easy and so efficient! **What do you dislike about Salesmsg?** Only thing is when text of mine is unable to get through to the client. Which happens very seldom. And is more than likely because the device they are using doesn't allow it. **What problems is Salesmsg solving and how is that benefiting you?** Getting my clients to see my meesages faster and respond quicker **Official Response from Aida Keene:** > We appreciate your positive review! It's fantastic to hear that Salesmsg is making it easier for you to reach and communicate with your clients. ### 23. Salesmsg is super easy to use and very straightforward! **Rating:** 4.0/5.0 stars **Reviewed by:** Jerika S. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about Salesmsg?** It connects well with lead management software and its super easy to keep track of conversations! **What do you dislike about Salesmsg?** I find sometimes there is a delay in the message getting sent out. **What problems is Salesmsg solving and how is that benefiting you?** Being able to keep track of conversations with Clients! **Official Response from Aida Keene:** > Thank you for your feedback! We're thrilled that Salesmsg is helping you keep track of conversations with clients. We understand the importance of timely message delivery and are working to address any delays. ### 24. Excellent Prospecting and Communications Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Darren H. | Senior Wholesale Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Salesmsg?** SMS integration and tracking into CRM is huge **What do you dislike about Salesmsg?** It would be helpful if, when an "uncoded" SMS (no name) is responded to, that Salesmsg has access to CRM database to automatically "code" (apply the name of the person) to the number. **What problems is Salesmsg solving and how is that benefiting you?** SMS communications trackable in CRM **Official Response from Aida Keene:** > We're glad to hear that you find our SMS integration and tracking into CRM to be a huge benefit! Thank you for the feedback. ### 25. Very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Juliane B. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2024 **What do you like best about Salesmsg?** Self explanatory and very easy to use. I would recomend this platform to any buisness. **What do you dislike about Salesmsg?** I don't dislike this platform at all so i can't think of anything. **What problems is Salesmsg solving and how is that benefiting you?** I am able to comunicate with clients efitiantly. **Official Response from Nick Tabar:** > Thank you Juliane! We're incredibly appreciative of the feedback - and it's what keeps us moving forward each day. We operate with a customer first mentality and reviews like this validate this core value. Thank you again Juliane, and be on the lookout for some cool things coming in 2025 :) ### 26. Great sales team and responsive client support. **Rating:** 4.0/5.0 stars **Reviewed by:** Jenn B. | Strategic Partnerships & Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Salesmsg?** The support team is responsive and works diligently to meet the needs of their clients. **What do you dislike about Salesmsg?** it would be great to be able to integrate Salesmsg with our CRM in order to be able to add SMS/Texts to our autmoated campaigns. **What problems is Salesmsg solving and how is that benefiting you?** We use salesmsg primarily to allow our sales team to set up broadcast campaigns to reach out to groups of clients and multiple referral partners at the same time. We particularly like being able to set up the communications/broadcasts to go out in batches so as to ensure our team can remain responsive. **Official Response from Aida Keene:** > Thank you for your positive feedback about our sales team and client support. Additionally, you'll be glad to hear that Salesmsg natively integrate with several new CRMs. You can learn more about it here: https://help.salesmessage.com/en/collections/1848970-integrations ### 27. Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Salesmsg?** Lasting record of customer communication. **What do you dislike about Salesmsg?** No negative issues to report in using this program. **What problems is Salesmsg solving and how is that benefiting you?** Quick and easy communication with customers instead of waiting for email replies or an answer to or return of a phone call. **Official Response from Nick Tabar:** > It's great to hear that Salesmsg is helping you with quick and easy communication with customers. We're thrilled to be able to provide a solution that benefits your business! ### 28. Salesmsg is a great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Salesmsg?** I like that all of my calls, texts and responses are in one place for quick review. **What do you dislike about Salesmsg?** It can be slow to update. I would like for it to be a little faster. **What problems is Salesmsg solving and how is that benefiting you?** It keeps me from wasting time by going through all of my accounts to look for a response. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand your concern about the speed and will take that into consideration for future updates to enhance the platform. ### 29. One of the best messaging platforms I have used to date **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** I am able to track both my text messages and phones calls. **What do you dislike about Salesmsg?** The messaging platform is not imbedded in my CRM **What problems is Salesmsg solving and how is that benefiting you?** tracking my communication with clients and prospects **Official Response from Nick Tabar:** > Thanks for the review and such kind words! If you love tracking your texts and calls now, you'll definitely love when we integrate with your CRM :) Please email us at support@salesmessage.com and mention your G2 Review - we'll schedule a call with you and our Solutions Engineer. By the end of the call we'll have a path forward for integrating with your CRM. Looking forward to it! ### 30. Efficent and helpful , extremely flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** We used to have a dedicated mobile phone for texting to customers.. Tedious, not shareable! With Salesmsg we are now able to have the messaging shared by all memebers of the customer service team - so they are alwasy up to date, in real time! No more duplicate communications! Customers are happy too! Easy to implement! **What do you dislike about Salesmsg?** Salesmsg has decent pricing, for not too many and short messages. It becomes more expensive when you need mass messaging and longer text messages. **What problems is Salesmsg solving and how is that benefiting you?** Able to use one messaging system for all members of the customer service team. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg has been efficient and helpful for your team! It's great to know that the shared messaging feature has improved communication with your customers. ### 31. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Salesmsg?** It is simple to use and has the ability to register each user, which for us is great to be able to give accurate follow-up to our customers. **What do you dislike about Salesmsg?** I have no complaint about salemsg service. **What problems is Salesmsg solving and how is that benefiting you?** Communication with our customers, lots of our clients find it easier to read a message than listen to a voice message. **Official Response from Aida Keene:** > Thanks for the wonderful review! We're so happy to hear Salesmsg has made communicating with your customers that much easier! If there's anything you need, please don't hesitate to reach out to our LIVE chat support team. ### 32. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Amber O. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Salesmsg?** What I like best about Salesmsg is the ease of use, the abilitiy to favorite/flag certain texts that are more of a priority. **What do you dislike about Salesmsg?** I do not like when sometimes I hit the enter button it sends my message instead of allowing me to continue typing **What problems is Salesmsg solving and how is that benefiting you?** Being able to communicate with students/clients more conveniently and quickly **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use, and that the ability to favorite/flag texts is helpful for you. Regarding line breaks in the message, you can click Shift + return to make sure your message has the proper spacing you need before the message is sent. ### 33. Review on - Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Sonam D. | fitness consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Salesmsg?** It's very helpful that as soon as someone replies to me on salesmsg I get a notifcation on my outlook that way I can reply and connect with them right away. **What do you dislike about Salesmsg?** I wish that I can fliter the other covo in sales so that it shows only the clients I'm talking to! **What problems is Salesmsg solving and how is that benefiting you?** selling gym memberships! **Official Response from Aida Keene:** > Hi Sonam, thanks so much for the 5-star review! We're thrilled to hear how Salesmsg has made it easier for you to quickly follow up with your contacts. You'll be glad to know that you can filter your Inbox conversations to "Yours" so you're presented with only the conversations that are assigned to you! ### 34. It's very user friendly and very straightforward to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Jean B. | General virtual assistant , Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Salesmsg?** Easy to use and navigate, I also like the craft better messages with AI which makes it more awesome! **What do you dislike about Salesmsg?** I have to refresh the page to update it if there are new messages or missed calls **What problems is Salesmsg solving and how is that benefiting you?** I am able to reach my clients either through call or text and vice versa. **Official Response from Chris Brisson:** > And we have some even more amazing Ai features coming out soon that I think you're really love. We did make some updates so you don't have to refresh to see the messages. If you don't see that, please let us know! ### 35. First time user **Rating:** 5.0/5.0 stars **Reviewed by:** Idalia O. | Scheduler, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Salesmsg?** The convenience of communication with customers **What do you dislike about Salesmsg?** I haven't found enthing wrong quite yet. **What problems is Salesmsg solving and how is that benefiting you?** The convenience of communication **Official Response from Aida Keene:** > Thank you for the positive feedback! We're thrilled to hear that Salesmsg is solving the communication convenience for you. If you ever have any suggestions or encounter any challenges, feel free to let us know! ### 36. Just what we need, easy to learn, easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Devon P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Salesmsg?** Salesmsg is most helpful for quick, easy startup of business to consumer texting. We were able to get our business landline as a text line and easily add contacts for broadcast messages. I also really like that Salesmsg is on the up and up when it comes to compliance with new regulations on B2C texting. They make it incredibly easy to learn about these updates and also comply with the laws and regulations. **What do you dislike about Salesmsg?** I don't feel there are many downsides of using Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** We run a plant nursery with several pick ups and deliveries each day. Before using text messages to communicate with our customers, we spent lots of time on the phone making short phone calls to confirm order details. Texting allows us to communicate with our customers at their own pace, with less interruption in their day. Salesmsg broadcasts also allow us to make quick announcements about products when there is time sensitive information that an email just won't deliver as quickly. **Official Response from Aida Keene:** > We appreciate the kind words Devon! Weโ€™re so excited to hear that Salesmsg has made it easy for you to communicate with your customers. We are also happy that you found getting your landline SMS-enabled quick and easy - which allows your customers to easily recognize your business number. If there's anything you need, please reach out to our Support team via our live chat! ### 37. Great solution for texting customers! **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron B. | Director of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Salesmsg?** We use SalesMsg during our sales cycle, but also with our Customer Success Team on a daily basis. It was super easy to set up, the integrations with HubSpot (specificially workflows) are great, and we love that they're constantly updating with new and exciting features. **What do you dislike about Salesmsg?** As we continue to scale, pricing becomes a concern (would love to see some sort of unlimited plan!). **What problems is Salesmsg solving and how is that benefiting you?** We're able to reach out to our customers regarding sales and promotions, check-ins, and more. **Official Response from Aida Keene:** > We're happy to hear that Salesmsg has been a valuable tool for your sales cycle and customer success team. We appreciate your feedback about pricing, and we'll definitely consider your suggestion for an unlimited plan. It's great to hear that Salesmsg is helping you stay connected with customers for sales, promotions, and check-ins. ### 38. I use it for work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Salesmsg?** Keeping work and personal life separate is made easier by salemsg. **What do you dislike about Salesmsg?** Sometimes calls don't go all the way through on either side. So I won't receive a call or the other person won't. **What problems is Salesmsg solving and how is that benefiting you?** It allows me to contact parents without giving out my personal phone number, thus solving a work-life balance issue that usually comes with a job invovled in education **Official Response from Aida Keene:** > It's great to hear that Salesmsg is solving the issue of maintaining privacy while contacting parents in your line of work. We appreciate your feedback. ### 39. Salesmsg customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Salesmsg?** I enjoy using this feature, it allows me to get in touch with my propsects students instantly. **What do you dislike about Salesmsg?** The salesmsg team in customer service is AMAZING, from walking me through step by step to even following up with an email to see the issue was solved. This feature is easy to use you can download it to your mobile phone and have it's easy to navigate. **What problems is Salesmsg solving and how is that benefiting you?** Very rare have an issue with the app, from my experience the customer service team always on point, I love the fact how they follow up to ensure the issue has been solved. **Official Response from Aida Keene:** > We're thrilled to hear that you're enjoying using Salesmsg to connect with your prospects and students instantly. Our customer service team works hard to provide top-notch support, and we're glad to hear that they were able to assist you effectively. ### 40. Simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy W. | Online sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Salesmsg?** Its great for uploading for meadia. Saved replies are super great as well! **What do you dislike about Salesmsg?** The app does crash at times but its not to bad **What problems is Salesmsg solving and how is that benefiting you?** It helps me comunicate with my customers with ease **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg simple to use and that you appreciate the media uploading feature and saved replies. We apologize for any inconvenience caused by the app crashing, and we're continuously working to improve the stability of our platform. We're happy to hear that Salesmsg is helping you communicate with your customers with ease. ### 41. Sales Message offers a wide variety of capabilities that boost business efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Salesmsg?** Broadcasts. Being able to send them as a text or VM. **What do you dislike about Salesmsg?** The filters for the inbox. (open, unread, needs response, etc) it seems to work inconsistent and we always feel like we are missing something. It is a good idea and the ability to choose all the different options are cool but they are wonky **What problems is Salesmsg solving and how is that benefiting you?** group and multi media messages **Official Response from Aida Keene:** > We're thrilled that you find the ability to send broadcasts as text or voicemail valuable. We hear your feedback about the inconsistency of the Inbox filters have worked to make improvements from our original platform to our updated 2.0 platform. If you have any questions, feel free to reach out to our Support team via live chat or by emailing us at support@salesmessage.com. ### 42. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Brent C. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Salesmsg?** Integration with Pipedrive and Slack makes it easy to find contacts. The AI feature for suggesting responses is fantastic! **What do you dislike about Salesmsg?** Having to manually close all the conversations. I stopped doing it because it takes too much time when I fall behind. Some messages not sending for containing black list words **What problems is Salesmsg solving and how is that benefiting you?** Being able to text customers from my computer and also being able to receive their attachments. Integrating with Pipedrive allows different messages to be sent automatically AI suggesting responses saves me lots of times and effort. Seeing my text messages on Slack is useful. **Official Response from Aida Keene:** > Thank you for the fantastic review Brent, we really appreciate your feedback! So glad to hear you've been able to leverage Salesmsg with your CRM. You'll also be happy to hear that we've added a Bulk Action feature, which allows you to bulk close-out many conversations at a time. If there's anything you ever need, please reach out to our LIVE chat support team. ### 43. Effective follow up connecting and showcasing our brand with qualified leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** The chronological date-ordered lists are good for moving quickly through leads **What do you dislike about Salesmsg?** Everything is good and clear and organized **What problems is Salesmsg solving and how is that benefiting you?** Communicating via text as opposed to the traditional email or phone call **Official Response from Nick Tabar:** > You hit the nail on the head! Texts > Phone calls or emails! We are seeing most texts have a 98% open rate and are often opened/read with relative immediacy. It's SUPER effective! Thank you for the positive feedback and look out for some great features coming in 2025! ### 44. Excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Salesmsg?** The system is very easy to use and customer service is great. **What do you dislike about Salesmsg?** We are asked to review every conversation. **What problems is Salesmsg solving and how is that benefiting you?** We use it to send appointment reminders to our clients. We were using Google voice and it would not allow a number of text messages to go out at the same time. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use and that you've had a great experience with our customer service team. We appreciate your feedback about the review process and will take it into consideration for future improvements. ### 45. Easy to Use! **Rating:** 4.5/5.0 stars **Reviewed by:** Allison L. | Account Executive/Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** Ease of Use and simplicity of software. Works effectively. **What do you dislike about Salesmsg?** Communication with account manager has been challenging. **What problems is Salesmsg solving and how is that benefiting you?** Communication when contacting clients. **Official Response from Aida Keene:** > We appreciate your feedback on the ease of use and effectiveness of Salesmsg. We apologize for the difficulties you've encountered with your account manager and will take steps to improve the communication process. ### 46. Very useful sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** dave d. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Salesmsg?** It is part of my 3 pronged approach to engaging with customers. Phone, Email, SMS. I love that you can schedule message delivery as I am up quite early and don't want to annoy customers with early morning alerts. **What do you dislike about Salesmsg?** None that I can think of. It's really a great product! **What problems is Salesmsg solving and how is that benefiting you?** Third method of customer contact as emails do't always get through a lots of people don''t check VMs that often. **Official Response from Aida Keene:** > Thank you for the positive feedback! We're thrilled to hear that Salesmsg is meeting your needs and providing a great experience for engaging with customers. ### 47. Awesome way to stay engaged with your clients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Salesmsg?** I know the cliient has seen the message, clarity! **What do you dislike about Salesmsg?** it can get Jammed sometimes, and we have to refresh the page **What problems is Salesmsg solving and how is that benefiting you?** keepint in touch with clients **Official Response from Nick Tabar:** > Great feedback! We too love our read receipts and 1:1 texting functions. It personalizes the customer interaction to a degree that is hard to replicate via other communication methods. Mind emailing us - support@salesmsg.com ? We'd love to better understand what you're experiencing - mention your G2 Review and we'll dig right in! ### 48. Great to work with, fast and reliable ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Salesmsg?** Fast messages , no bugs and fast loading! **What do you dislike about Salesmsg?** Nothing! Everything is perfect! I recomend to everyone! **What problems is Salesmsg solving and how is that benefiting you?** It helps with contacting clients ! **Official Response from Aida Keene:** > Thank you for your positive feedback! We're glad to hear that Salesmsg is helping you contact clients efficiently. ### 49. Salesmsg Exceptional Online Texting Provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Salesmsg?** I can't express enough how delighted I am with this online texting provider! From my first interaction with the service, I've been absolutely thrilled with the experience. Here are some of the standout features and aspects that have made me a devoted user: 1. User-Friendly Interface: The user interface is incredibly intuitive and user-friendly. It's so easy to navigate through the platform and send messages, even for someone not particularly tech-savvy like myself. It simplifies the entire process. 2. Reliability: This texting provider is incredibly reliable. Messages are sent and received promptly, and I've never experienced any downtime. It's essential for both personal and professional communication. 3. Customization: The service offers a range of customization options for messages and notifications. I love the ability to schedule messages and use keywords to trigger responses, making it truly personalized. 4. Excellent Customer Support: Any questions or concerns I've had were promptly addressed by their excellent customer support team. They are knowledgeable, patient, and eager to help. 5. Affordable Pricing: I find the pricing to be very competitive. The value I get for the cost is exceptional, and there are options to suit various needs, including free plans for casual users. 6. Regular Updates: The service is continually improved with updates and new features, which is a testament to their commitment to staying ahead in the industry. In conclusion, this online texting provider is a gem. It combines user-friendliness, reliability, security, and excellent customer support, all while offering competitive pricing. Whether you're using it for personal or professional communication, I highly recommend it. It has truly enhanced my texting experience, and I can't imagine going back to any other service after using Salesmsg. **What do you dislike about Salesmsg?** There is no phone contact for support. However, the online support is timely and excellent. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg has completely revolutionized the way I market conferences and events to sponsors and registrants, and it has become an invaluable tool for my event management efforts. Here's how Salesmsg is solving critical challenges and benefiting me in more ways than I could have imagined: 1. Effortless Event Promotion: Marketing conferences and events has never been easier thanks to Salesmsg. The platform allows me to reach out to sponsors and potential registrants with text messages that have a personal touch, making it much more effective than traditional email marketing. 2. Real-Time Event Updates: Keeping attendees informed and engaged during the event is a breeze with Salesmsg. I can quickly and efficiently provide real-time updates, schedule changes, and important announcements to all participants, ensuring they have the latest information at their fingertips. 3. Seamless Document Delivery: Salesmsg allows me to effortlessly deliver PDF versions of speaker presentations and surveys directly to attendees' phones. This not only reduces paper waste but also ensures that everyone has easy access to essential event materials. 4. Enhanced Engagement: The interactive nature of text messaging makes it easier for sponsors, registrants, and participants to engage with the event. I've seen increased interaction, questions, and feedback, ultimately leading to a more engaging and successful event. 5. Immediate Feedback: With Salesmsg, gathering feedback and insights through surveys is quick and straightforward. Attendees can provide their thoughts and opinions in real-time, helping us make data-driven improvements for future events. 6. Time and Cost Savings: The efficiency and effectiveness of Salesmsg have translated into significant time and cost savings. I no longer have to spend hours crafting and sending emails or dealing with logistics that come with paper-based communications. 7. Detailed Analytics: Salesmsg provides detailed analytics and insights into the performance of my event marketing campaigns. This data is invaluable for refining my strategies and ensuring the best possible ROI for my events. 8. Exceptional Support: The Salesmsg support team is outstanding. They are always ready to assist with any questions or issues I may encounter, ensuring a smooth and trouble-free experience. In summary, Salesmsg has been a game changer for my event marketing and communication needs. It has simplified the entire process, improved engagement, saved time and resources, and provided a robust platform for collecting valuable data. If you're involved in event management or marketing, Salesmsg is a must-have tool. It's made my job more efficient, effective, and enjoyable, and I can't recommend it enough. **Official Response from Aida Keene:** > Hi Bruce, Thank you for your review! We really appreciate you taking the time to provide such thoughtful feedback. It's wonderful to hear that Salesmsg has been able to help you achieve your goals, and solve critical challenges with your event management. We'll continue working hard to provide you with an excellent experience. If you ever need help, please don't hesitate to reach out to our live chat Support team. ### 50. Very Good For Client Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Salesmsg?** It is great when needing to connect with clients. **What do you dislike about Salesmsg?** It is efficient in use, and is great with reminding clients to contact you. **What problems is Salesmsg solving and how is that benefiting you?** Communication **Official Response from Nick Tabar:** > Wow, what a strong sentiment! We're glad you're loving it's efficiency and effectiveness! Be on the look out for all sort of new cool, useful, and effective features in 2025! ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+05%3A27%3A50+-0500&secure%5Bsession_id%5D=a9569496-c4f9-4617-a79c-7a9624a99c78&secure%5Btoken%5D=74a29f76120047f3d6b9f714ee026e6f4d86d019199b0718e820e7077df41a57&format=llm_user) ## Salesmsg Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - [ActiveCampaign SSIS Components by Devart](https://www.g2.com/products/activecampaign-ssis-components-by-devart/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Levr.ai](https://www.g2.com/products/levr-ai/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews) - [Pipedrive Dealbot](https://www.g2.com/products/pipedrive-dealbot/reviews) - [Pipedrive SSIS Components by Devart](https://www.g2.com/products/pipedrive-ssis-components-by-devart/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews) - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Salesmsg Features **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Engagement** - Coupons and Promotions **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Content Generation** - Creativity - Content Accuracy **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI - RCS Business Messaging** - AI **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (379 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,025 reviews)