Salesmsg Reviews & Product Details

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Seller

Salesmsg

Discussions

Salesmsg Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Chris Brisson (Mentor. Investor. CEO of Salesmsg & Call Loop. A dreamer, a doer, a dude, and a dad.)

Used by LocalWise and 2 others

Beta

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Salesmsg Integrations

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Duaine O.

President

Small-Business (50 or fewer emp.)

9/20/2022

"Salesmgs a good app for Insurance Agents."

4.5/5

What do you like best about Salesmsg?

Very easy to use with a lot of nice features. Including texting, video integration with Dubb Video, and the ability to attach files and use emojis. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

No problems were encountered so far and all works well Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks so much for taking the time to provide your feedback Duaine! So glad to hear your enjoying our SMS features!

If there's anything you do need, or have a question on, please don't hesitate to reach out to our LIVE chat support team.

See how Salesmsg improved

Nicholas F.

SDir of Enrollment Growth

Mid-Market (51-1000 emp.)

8/19/2026

"High Functionality with the Features I Need and Strong HubSpot Integration"

4/5

What do you like best about Salesmsg?

Functionality is high, it has all the features I need, good integration with HubSpot. Very good value. I think it's a deal Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

The native user interface could be a bit less clunky Review collected by and hosted on G2.com.

Sébastien B.

Mid-Market (51-1000 emp.)

8/27/2026

"Effortless Client Communication, Perfect for Team Coordination"

5/5

What do you like best about Salesmsg?

I really enjoy everything about Salesmsg; it's amazing. I love being able to have my manager on our conversations, so if we're not here, someone can still answer. I also appreciate being able to have all my clients on the same platform. The initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I have issues with sending pictures. Review collected by and hosted on G2.com.

Claudia M.

Small-Business (50 or fewer emp.)

4/1/2026

"Efficient Texting with Room for Speed Improvement"

5/5

What do you like best about Salesmsg?

I like using Salesmsg to send new leads text messages via HubSpot because we get a much better response as most clients do not listen to their voicemails. The template is an awesome feature that is very efficient and fast. Also, the initial setup is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I find it sometimes very slow and it just needs to upload faster. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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🌟 Thank you for the 5-star review! We’re glad to hear Salesmsg is helping you connect with clients more efficiently and save time with features like pre-typed messages.

We also appreciate your note about occasional slowness - our team is always working to improve performance, and your feedback helps us continue to make things better!

Roman W.

Head of Customer Experience

Small-Business (50 or fewer emp.)

5/7/2026

"SalesMsg is a game changer when it comes to SMS communications"

4.5/5

What do you like best about Salesmsg?

The active and focused integration with HubSpot. Always exciting to see them post about their newest updates. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

We use installation contractors and having a "group" login is really tedious. Wish there was a better way to add users to an inbox for these purposes. Sometimes the specific individual contractors change but the company retains the inbox and login. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks so much for the review! We’re glad to hear the HubSpot integration and ongoing updates have been a great fit for your team.

We also appreciate the feedback around contractor logins. It sounds like our “Keep Seat” option may help with your workflow - it lets you remove a member while keeping the paid seat available, so you can quickly swap in new contractors without extra charges or rebuilding access each time. Learn more about that here: https://help.salesmessage.com/en/articles/3596464-how-to-add-and-remove-members

Thanks again for being part of Salesmsg!

Verified User in Education Management

Small-Business (50 or fewer emp.)

8/19/2026

"Scheduling, Group Messaging, and Smart Call-to-Text Replies"

4.5/5

What do you like best about Salesmsg?

I love that I can schedule meetings. I also like the ability to send group messages. I like the feature of responding to a missed voice call with a text. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I wish I could emoji react to a message instead of that being another message. Review collected by and hosted on G2.com.

Verified User

Mid-Market (51-1000 emp.)

5/28/2026

"Effortless HubSpot Integration, Clunky Menus"

5/5

What do you like best about Salesmsg?

I really like how Salesmsg integrates so smoothly with HubSpot. It allows all my teams to have their own inboxes, which helps keep our messaging straight and separate. Using Salesmsg makes it easy to broadcast messages and create workflows by porting lists from HubSpot. I also find it more user-friendly compared to HubSpot's texting, making it a better experience for multiple users. The setup experience was incredible too, as someone from Salesmsg met with me via Zoom to get everything set up efficiently, which was a great start. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I tend to think the menus and the options are a little clunky, and I have a hard time finding where I need to go. I can figure it out, but it takes some time, and it's not as smooth or easy as I want it to be. There's always lots of messages over there. We're getting a lot of updates or advertisements or add-ons, which can be a little distracting when I just wanna talk to an AI and answer my question or give me help. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks so much for the thoughtful review! We’re glad to hear the HubSpot integration, team inboxes, and broadcast messaging have been a great fit for your workflow, and that our onboarding team helped make setup smooth from the start.

We also appreciate the feedback around navigation and in-app messaging. We’re always working to make the experience cleaner and easier to use. Thanks again for being part of Salesmsg!

Robin B.

support

Small-Business (50 or fewer emp.)

5/30/2026

"Effortless Messaging with Privacy"

5/5

What do you like best about Salesmsg?

I like how Salesmsg saves messages and allows me to switch between numbers with just a click. It's really helpful for managing different regions and keeping people separated, making it nice and easy to avoid confusion. I also appreciate being able to message people without giving out my personal number or information, which is a big plus. The setup is easy too. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

it sometimes freezes and sometimes i don’t see messages unless refresh Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

edit

Thanks for the kind review! We're glad to hear Salesmsg helps keep your conversations organized, and makes it easy to manage multiple numbers without sharing your personal information. We also appreciate the feedback about occasional freezing and will be sure to pass it along to our team. Thanks for being part of Salesmsg!

Todd B.

Sales Representative

Small-Business (50 or fewer emp.)

5/28/2026

"Easy Texting and Calling with Reliable Chat History"

5/5

What do you like best about Salesmsg?

It doesn’t delete chats, so I can always find a conversation even if it’s weeks old. Texting is a breeze, and calling people has never been easier. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

It records all conversations, and I’d like the option to turn that off. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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🌟 Thanks so much for the 5 star review! We're thrilled that having a separate work number makes it easy to know when a client is calling, and that our web texting and reliable chat history are making your life easier.

Regarding Call Recording, if it's not set at your organization level by an Admin, you can absolutely turn it off on a personal level. Here's more on that: https://help.salesmessage.com/en/articles/14896282-call-recording

Kyra B.

Small-Business (50 or fewer emp.)

6/6/2026

"Flawless Client Management and Communication"

5/5

What do you like best about Salesmsg?

I really like how Salesmsg helps me keep everything organized and my clients all in order. I enjoy being able to keep all of my clients in specific columns with easy access, and I find the ability to call and text very useful. Honestly, I love everything about it. The initial setup was very smooth and easy, with no problems at all. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Maybe being notified when you get a text message through Salesmsg. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks so much for the kind words! We're thrilled to hear Salesmsg has helped keep your client communication organized and easy to manage. It's great to know setup was smooth. Here's more information on how to get desktop browser notifications: https://help.salesmessage.com/en/articles/3193523-how-to-get-desktop-browser-notifications. For more assistance, reach out to a support agent via live chat, or by emailing support@salesmessage.com.