Salesmsg Reviews & Product Details

I like being able to communicate with patients through text using Salesmsg. It's nice because they can text me back, let me know they are at an appointment, and tell me when it's a better time to reach them. Also, I haven't had any problems with Salesmsg. Everything works perfectly. The initial setup was easy, and I would rate my likelihood to recommend it as a 10 out of 10. Review collected by and hosted on G2.com.

I like everything 10:10 Review collected by and hosted on G2.com.

I really like the ability of Salesmsg to save common or frequent texts that I use. It saves a lot of time when I can just go to my saved templates for text and pop them in quickly. I also appreciate that I'm able to edit those templates really easily and quickly. That's what I like the most. Review collected by and hosted on G2.com.

Definitely, the analytic portion could definitely be improved. There's not enough of a drill down, and even learning how to pull your own analytics is difficult. I just learned or feel somewhat competent with the process to see how many texts I'm sending a day manually, but that took a good two and a half months to figure out. So I would like to see other details in regard to my activity, such as how many calls have I sent? How many were picked up? How long is it taking me to respond to those calls or those messages? The analytic piece is just real clunky for me. The initial setup would say was fairly easy because I'm not on the rollout team. There was very little training though, and there's very little training that I could even find on Salesmsg. Most of it was really our team lead, you know, poking around and figuring out what the tool could use. But, yeah, the training was, yeah, needs improvement. Review collected by and hosted on G2.com.

I find Salesmsg incredibly accessible because I can open it on any web browser, making it convenient for viewing messages wherever I am. Customers appreciate the ease of texting in for support, avoiding long waits or hold times. Also, the integration with AutoTask, where customer names auto-populate, is quite helpful. Ensuring a strong connection with customers through Salesmsg is crucial for us. Review collected by and hosted on G2.com.

I find the lack of a dark mode disappointing. It would be a preferred feature for a more comfortable user experience during extended use. Review collected by and hosted on G2.com.

I use Salesmsg to communicate effectively with my customers, co-workers, and potential future customers. It helps me clean up my vocabulary to make clear sentences and communication. I appreciate the options for recommending communication, and the 'more friendly' option is my preferred choice when adjusting messages to customers. The initial setup was easy for both myself and my employees, and it's been our go-to solution since we started using it a couple of years ago. Review collected by and hosted on G2.com.

Sometimes the videos don't come through the system clearly to see or hear problems. Review collected by and hosted on G2.com.

I like Salesmsg because it’s easy to use, straightforward, and works well for my needs. It lets me communicate quickly and provides a fast, simple, and effective way to share important information that can sometimes get lost in emails or when people don’t answer their phones. Review collected by and hosted on G2.com.

It might be nice to have the option to add emojis or GIFs—kind of a silly thing, I know, but it would still be fun. Review collected by and hosted on G2.com.

I really like how easy it is to use the SMS feature on Salesmsg, and I can still dial directly. It’s nice to have lead profiles pop up with every message, showing their phone number, email, and a little more info. This makes it easy for me to copy and paste for emails or use their phone number in my standard dialer. The initial setup of Salesmsg was very easy too. Review collected by and hosted on G2.com.

I think it's annoying that when I'm typing a message, I can't just hit 'enter' to send (on computer). I have to manually click the send button. Well, it would also be nice to have an easier way to see all my unread or unanswered inbound messages ONLY, and to be able to easier delete chats. Since I only use it for mass outreach, there's a lot of responses that I miss. Review collected by and hosted on G2.com.

I use Salesmsg integrated with Hubspot to send individual text. It is the best I have found and used. Review collected by and hosted on G2.com.

I wish it had better tracking of opens and I wish it was easier to have various templates I could choose for each text Review collected by and hosted on G2.com.

Very easy to use and convenient as well. Review collected by and hosted on G2.com.

No suggestions on anything to improve, it is very efficient Review collected by and hosted on G2.com.

Having all the contacts in front of me while being easily accessible, whether it's finding a single customer or filtering for that certain group of folks. The ease of the menu system is key. Review collected by and hosted on G2.com.

The time it takes to transition from one customer to the next while following up on my contacts could be improved. I’d like a more streamlined way to move between customers so the process is faster and smoother. Review collected by and hosted on G2.com.

I use Salesmsg as an inbound chatbot for Business Development at my company. It really helps us stay organized with our inbound lead flow. I like its ease of use and find the integration with our CRM super valuable. You just get someone's info from Salesmsg and then it creates the lead, which saves so much time. Review collected by and hosted on G2.com.

I dislike nothing about Salesmsg. It's easy to use and helps my team perform, and we've booked a lot of meetings with them. We get great ROI for what we pay. They helped us out with onboarding and their AI is very powerful. Review collected by and hosted on G2.com.