Salesmsg Reviews & Product Details

Salesmsg allows me to multi task and reach more patients than normally. In my field of work, we have deaf patients and Salesmsg makes it able to connect with them and provide the customer service they deserve. Most people don't answer unfamiliar phone numbers so Salesmsg makes it possible to send a quick text for a faster response. I am able to save templates that I use frequently, making this quick and easy to use. The layout is similar to a cell phone layout. I get notifications when I've received a reply. Review collected by and hosted on G2.com.

I would like to see periodic automatic texts become an option. Review collected by and hosted on G2.com.

I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential clients while keeping all of the tracking history in our HubSpot CRM. I don't have to manage multiple windows or notifications because everything is linked into the specific customer profile and updated immediately. The initial setup was super easy and quick. Review collected by and hosted on G2.com.

I would really like further integration with Microsoft Teams and the ability to see my teams on call/availability Review collected by and hosted on G2.com.

Segmentation has become even more important, because of AI and the targeted communications people expect. Having the ability to create targeted, timely messaging has been a game changer! Review collected by and hosted on G2.com.

It added a Salesmsg link to all of my contacts on my phone, despite the fact that those contacts were not in the database I was using. Which means I have to delete hundreds of links. Not a deal breaker but super annoying! Review collected by and hosted on G2.com.

I use Salesmsg to reach out to prospects that have expressed some form of interest. It keeps me organized, and I can separate work from personal a lot easier. I find it user-friendly and like its interface. It's less glitchy than other programs like it. The initial setup was simple. Review collected by and hosted on G2.com.

I can't provide links in the Salesmsg chat. After speaking to a prospect who wants to complete our application, I can't provide our link directly for them to click and complete it. Salesmsg doesn't allow that, so I have to send the link from my personal cell or email it. Review collected by and hosted on G2.com.

I really appreciate how easy it is to use the Salesmsg app on my phone. I love the ability to use it while I'm away from my computer. Setting it up for my new company was a breeze, and I use it with HubSpot for my coaching practice and communicating with clients through my CRM. Review collected by and hosted on G2.com.

I've noticed if you miss notifications, and I would like a notification text when any message comes through. Review collected by and hosted on G2.com.

The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows us to keep both email and SMS together within a single Salesforce flow, which makes the overall process feel much more streamlined and easier to manage. Our basic users also appreciate the features available in the Salesmsg platform for handling incoming and outgoing calls and SMS—especially voicemail drop, scheduled send, merge fields, and broadcasts. Review collected by and hosted on G2.com.

We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fields in webhook templates unless those fields live on the primary Contact object. Because of that limitation, I have to create workarounds whenever I need to pull in fields from a child object. We’ve also started running into more issues with the Salesforce integration overall. Support seems limited, and it’s holding us back from taking full advantage of webhooks and Salesmsg campaigns. Review collected by and hosted on G2.com.

The people. Hands down. Every person we've interacted with has been incredibly responsive, knowledgable and professional. The value of SalesMsg is beyond the return on investment. Excellent company. Would purchase again and again. Review collected by and hosted on G2.com.

Sometimes it's difficult to navigate quickly and easily. To change what seem like basic settings, there is a lot of clicking that has to occur. Review collected by and hosted on G2.com.

Salesmsg allows me to use AI to send automated text messages to my clients so improve engagement and customer service. It's worth it for the AI tools because it allows me to be very hands off while text messaging the users via AI Bots. Review collected by and hosted on G2.com.

There is not much I don't like about Salesmsg. It was the one platform that didn't have that many restrictions when it came to text messaging for my business. Review collected by and hosted on G2.com.

Salesmsg is user-friendly and with a short learning curve, which makes it easy to use day to day. The pricing also works for our needs but gives options to scale, especially given how much competition there is in the marketplace. Review collected by and hosted on G2.com.

I'd like to be able to test the email to several internal recipients but not a huge deal.. Review collected by and hosted on G2.com.

I really like thier seamless integrations with hubspot. Its huge for my team Review collected by and hosted on G2.com.

I also wish it was easier to notify on the clock employees in some way other than them having to physically get on the site, it may exist but I have not seen it Review collected by and hosted on G2.com.