Salesforce Commerce for B2B Reviews & Product Details

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business.

Product Website

Seller

Salesforce

Discussions

Salesforce Commerce for B2B Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Product Description

Salesforce B2B Cloud is the B2B ecommerce solution that gets you to market faster than on-premise solutions; gives you a connected view of your customer across marketing, commerce, sales, and service; and provides a modern, B2C-like online experience for your B2B customers.

Overview by

Pei En Thong

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

Salesforce Commerce for B2B Integrations

(3)

Verified by Salesforce Commerce for B2B

Salesforce Commerce for B2B Media

Official Downloads

(3)

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Forrester Report: The Total Economic Impact of Salesforce B2B Commerce

A B2B Ecommerce Playbook: Six tips to help your company implement a commerce platform effectively.

eBook: Transforming the B2B Sales Function

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Felippe V.

Expert Salesforce Consultant

Mid-Market (51-1000 emp.)

10/15/2025

"Great Salesforce Integration, But Needs More Default Components for LWR Sites"

2.5/5

What do you like best about Salesforce Commerce for B2B?

Well integrated with Salesforce data. Makes implementation better Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Lack of default components for LWR SITES Review collected by and hosted on G2.com.

swati g.

Senior Manager - Salesforce Consulting

Enterprise (> 1000 emp.)

10/15/2025

"Great for Bulk Orders and Reordering, but Steep Learning Curve for Consultants"

5/5

What do you like best about Salesforce Commerce for B2B?

Bulk Ordering, Quick Reorder, and Multi-Location Shipments Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Consultants require deep knowledge of salesforce and commerce cloud to implement and customise Review collected by and hosted on G2.com.

Shobit M.

Mid-Market (51-1000 emp.)

10/15/2025

"Great Scalability and UI, but Can Be Overwhelming and Complex"

3.5/5

What do you like best about Salesforce Commerce for B2B?

Scalable

Integrates well

Nice Ui

Friendly team Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Lot of content

Need better marketing

Too complex at times Review collected by and hosted on G2.com.

Gustavo P.

Mid-Market (51-1000 emp.)

10/15/2025

"Easy to set up, but lack of qualified professionals"

4.5/5

What do you like best about Salesforce Commerce for B2B?

Ease of configuration and appearance similar to SF Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Few trained professionals in the market Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

10/16/2025

"Great Site Builder, but Custom Implementations Can Be Challenging"

5/5

What do you like best about Salesforce Commerce for B2B?

The site builder is what I like most about B2B commerce. It's awesome and very easy to configure. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

At times, creating custom implementations can be quite challenging, and issues like page conflicts and similar problems often arise. Review collected by and hosted on G2.com.

Alcides S.

Enterprise (> 1000 emp.)

10/15/2025

"Great Integration Options, but Configuration Can Be Overwhelming"

4.5/5

What do you like best about Salesforce Commerce for B2B?

The possibility to integrate with everything Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Sometimes there are just too many things to configure. Review collected by and hosted on G2.com.

taelor m.

Licensed Massage Therapist

Small-Business (50 or fewer emp.)

10/29/2024

"Salesforce is very easy to navigate for B2B clients"

5/5

What do you like best about Salesforce Commerce for B2B?

Salesforce Commerce for B2B excels in providing scalable, CRM-integrated solutions that empower buyers with a seamless, self-service experience. With robust customization, mobile responsiveness, and AI-driven insights, it helps businesses deliver personalized, efficient interactions tailored to complex B2B needs, driving smarter decision-making and fostering long-term customer relationships. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Salesforce Commerce for B2B can be complex and costly to set up, with a sometimes less intuitive interface and limited native B2B features. For large-scale operations, performance slowdowns may occur, and pricing can be prohibitive for smaller businesses. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2B solving and how is that benefiting you?

Salesforce Commerce for B2B addresses key challenges like complex ordering processes, fragmented customer data, and limited personalization. By unifying CRM and commerce, it offers a centralized view of customer interactions, enabling personalized, data-driven experiences. Its self-service features empower B2B buyers to manage orders, reorders, and quotes seamlessly, reducing sales team workloads. This integration simplifies scaling, enhances customer relationships, and optimizes workflows—benefits that ultimately drive efficiency, improve buyer satisfaction, and boost revenue growth. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers

Small-Business (50 or fewer emp.)

10/2/2025

"Very diffucult to use but very important"

3.5/5

What do you like best about Salesforce Commerce for B2B?

-Very important Insight about my customers

-Segmentation Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

It's very difficult to use and to implement Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

10/15/2025

"Powerful CRM Integration, but High Cost and Complexity"

4/5

What do you like best about Salesforce Commerce for B2B?

Salesforce B2B Commerce stands out for its deep integration with Salesforce CRM, giving sales and service teams a unified view of customer activity, Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Salesforce B2B Commerce can be expensive and complex to implement, especially for companies without strong in-house Salesforce expertise Review collected by and hosted on G2.com.