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Salesforce Commerce for B2B Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Salesforce Commerce for B2B Integrations

(3)
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Salesforce Commerce for B2B Reviews (280)

Reviews

Salesforce Commerce for B2B Reviews (280)

4.4
280 reviews

Pros & Cons

Generated from real user reviews
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RB
Enterprise (> 1000 emp.)
"Salesforce Commerce"
What do you like best about Salesforce Commerce for B2B?

Adding data alanytics

And Agentforce functionality will be a game changer in process improvement. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Haven't heard about EDI or OCR integration. One solution is a benefit for teams. Review collected by and hosted on G2.com.

NJ
Mid-Market (51-1000 emp.)
"Architect"
What do you like best about Salesforce Commerce for B2B?

Super helpful and it brings all of my data together. To see the whole customer 360. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

I have not found anything that I dislike. I am still learning. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"great tool"
What do you like best about Salesforce Commerce for B2B?

easy to navigate, highly customizaable. would recommend Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

it is very daunting. you need a large team to manage it. contract is a must Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Small-Business (50 or fewer emp.)
"Multifaceted tool that integrates!"
What do you like best about Salesforce Commerce for B2B?

Integrates seamlessly with other core Salesforce products. Not a bad learning curve if you're already familiar with the Salesforce line. Real time inventory and a great customer ordering experience. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

It can be a bit slow at times and I'd like to see more customer support tools. Review collected by and hosted on G2.com.

Sunil Kumar S.
SS
Principal Architect
Enterprise (> 1000 emp.)
"Salesforce Marketing Cloud Review"
What do you like best about Salesforce Commerce for B2B?

Salesforce commerce cloud makes life easy for commerce platform organizing the product and procing structure. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Nothing. Salesofrce marketing cloud captures all aspects of business Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Commerce cloud give power to your sells online"
What do you like best about Salesforce Commerce for B2B?

It's easy to manage your store, your products, it makes easy to mantain your information and you have a full salesforce CRM as a base of your e-commerce Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Maybe that it doesn't suppor multistore feature Review collected by and hosted on G2.com.

Nathan R.
NR
Senior Consultant - Salesforce Solutions
Enterprise (> 1000 emp.)
"Good product"
What do you like best about Salesforce Commerce for B2B?

I like how it's able to display all of my products Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Sometimes, if the product information is unaligned, it complicates things Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market (51-1000 emp.)
"Innovative tool that allows easy storefronts!"
What do you like best about Salesforce Commerce for B2B?

The ease of getting a complete customer 360 with the other SalesForce innovations is a game changer. The addition of storefronts rally provides additional value. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Privacy of consumer data is always a concern. While personalization of deals and experiences is good, there needs to be functionality that allows customers to determine that scope. Review collected by and hosted on G2.com.

Kyle R.
KR
Small-Business (50 or fewer emp.)
"Commerce on Steroids"
What do you like best about Salesforce Commerce for B2B?

Helped us grow our e-commerce business 10x Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Nothing so far but we are relatively new to commerce Review collected by and hosted on G2.com.

Farooq M.
FM
Mid-Market (51-1000 emp.)
"Point of work & Followups"
What do you like best about Salesforce Commerce for B2B?

For my work I have to meet more clients and I have to do cold call and emails and for easy Followup sales force is helped to get that data where you stopped with which client by updated and changing status on salesforce.

As a point we are humans and will make human errors we can forget something about what we comimmeted to which client sales force is more helpful to get that knowledge while viewing the data on salesforce to kick start from where we left.. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2B?

Have to update more data to view the accuracy of the work Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

18 months

Average Discount

11%

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Salesforce Commerce for B2B Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Mobile
Customer Service
B2B
Customization
Performance and Reliability
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