Compare Salesforce B2B Commerce and Salesforce B2C Commerce 
At a Glance
Market Segments
Mid-Market (36.5% of reviews)
Mid-Market (40.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Salesforce B2B Commerce
Star Rating
(295)4.4 out of 5
Market Segments
Mid-Market (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce B2B CommerceSalesforce B2C Commerce
Star Rating
(579)4.3 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSalesforce B2B Commerce vs Salesforce B2C Commerce
When assessing the two solutions, reviewers found Salesforce B2B Commerce easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce B2B Commerce overall.
- Salesforce B2B Commerce and Salesforce B2C Commerce both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Salesforce B2B Commerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce B2B Commerce over Salesforce B2C Commerce.
Pricing
Entry-Level Pricing
Salesforce B2B Commerce
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Salesforce B2B Commerce
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.7
164
8.7
347
Ease of Use
8.3
237
8.2
447
Ease of Setup
8.1
161
7.9
274
Ease of Admin
8.4
62
8.1
131
Quality of Support
8.5
160
8.3
327
Has the product been a good partner in doing business?
8.9
61
8.6
129
Product Direction (% positive)
8.9
160
8.7
330
Features by Category
Design
7.9
20
8.3
28
8.2
20
8.5
29
7.9
19
8.6
28
8.2
18
8.5
28
Personalization
8.0
20
8.3
28
7.9
20
8.3
28
7.9
20
8.5
29
8.3
20
8.5
27
Analysis
8.2
20
8.4
27
8.5
20
8.7
26
8.8
20
8.3
25
Merchandising
8.3
11
9.2
22
8.6
11
9.3
22
8.0
11
9.3
22
8.0
11
8.6
22
8.0
11
8.8
22
Analytics
9.4
11
9.2
22
8.9
11
9.2
22
Administration
7.9
12
9.2
21
9.2
12
9.0
21
Administration
9.3
10
9.0
27
8.7
9
8.7
26
8.7
9
8.8
27
Integrations
9.4
9
8.8
27
8.9
9
9.0
27
9.1
9
8.6
27
Cart Management
8.9
9
8.3
28
9.1
9
8.5
27
8.5
9
8.6
26
8.5
9
8.6
27
Headless Commerce
8.1
74
8.2
97
8.2
75
8.5
101
8.1
75
8.4
99
8.2
75
8.4
102
8.2
75
8.4
101
Generative AI
7.9
64
8.1
82
8.0
63
7.9
86
Agentic AI - E-Commerce Platforms
7.9
8
8.8
18
8.3
9
8.4
18
7.5
8
8.6
18
8.1
8
8.6
18
7.9
8
8.6
18
8.1
8
8.6
18
Merchandising/Marketing
8.2
97
8.3
216
8.2
96
8.3
162
8.1
100
8.2
232
7.9
97
8.0
222
8.0
95
7.7
208
8.1
96
8.1
207
7.9
94
8.1
205
Product Catalog
8.4
96
8.4
218
8.2
92
8.2
215
8.4
96
8.3
224
7.9
86
8.2
195
Order Process
8.2
90
8.3
218
8.2
90
8.2
212
8.1
87
8.3
209
8.4
91
8.3
215
8.4
92
8.3
217
8.0
86
7.9
203
8.2
90
8.3
204
8.2
87
8.2
187
Multi-Channel Support
8.3
93
8.3
200
8.2
93
8.2
203
8.3
87
8.4
187
8.3
95
8.3
207
8.1
86
8.0
193
8.0
85
8.1
134
8.7
100
8.2
182
Platform
8.0
92
8.2
199
7.9
98
8.2
216
8.2
93
8.3
206
8.3
90
8.4
216
8.4
92
8.2
221
8.6
91
8.6
210
8.1
86
8.6
197
8.4
91
8.5
202
8.2
92
8.3
187
8.3
87
8.5
183
8.0
88
8.4
194
8.5
96
8.5
223
Reporting
8.6
31
8.6
28
8.3
31
8.5
28
Omnichannel Features
7.8
31
8.0
27
8.1
31
8.0
27
8.0
31
8.2
26
8.2
31
8.6
27
8.1
31
8.6
27
8.2
31
8.6
28
8.0
31
8.3
27
Categories
Categories
Shared Categories
Salesforce B2B Commerce and Salesforce B2C Commerce are categorized as E-Commerce Platforms, Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
Unique Categories
Salesforce B2B Commerce has no unique categories
Salesforce B2C Commerce has no unique categories
Reviews
Reviewers' Company Size
Salesforce B2B Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Computer Software
10.3%
Marketing and Advertising
7.0%
Consulting
4.4%
Accounting
3.7%
Other
62.7%
Retail
12.4%
Information Technology and Services
11.1%
Computer Software
8.1%
Apparel & Fashion
5.6%
Accounting
4.3%
Other
58.4%
Alternatives
Discussions
What is Salesforce Commerce for B2B used for?
1 Comment
PF
Sales force permite gestionar en un mismo sitio todas las comunicaciones, promociones y ventas con tus clientes entre otras cosas. Esto permite que el equipo...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b e commerce with example?
1 Comment
DS
For unique and personalized gifts, personal creations https://personal-creations.pissedconsumer.com/review.html reviews offer valuable insights. Customers...Read more
Is Salesforce an ecommerce platform?
1 Comment
ED
Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability. Customers o all sizes can...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
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